In recent years, the increasingly competitive business environment has made Enterprise Resource Planning (ERP) solutions vital for a company. ERP is a crucial aspect that allows companies to manage and integrate their core business processes efficiently.
With a focus on efficiency, scalability, and long-term cost savings, ERP is essential as an investment for companies that want to survive and thrive amid fierce competition. Therefore, it is crucial to choose the best ERP software, as errors in selecting ERP software can lead to inefficiencies, increased costs, and even failure in resource management.
Among the many ERP system providers, Sage X3 is one software that can help streamline business operations. However, does Sage X3 have features that can specifically and accurately meet your business needs? Therefore, this article will provide a review of Sage X3 software, covering the features offered, shortcomings, and alternative software options that can be considered to support your business’s success.
Table of Content:
Table of Content
What is Sage X3 ERP?
Sage X3 ERP is an Enterprise Resource Planning (ERP) software developed by the Sage Group, a leading business software company based in the UK. Sage X3 is designed to meet the needs of medium to large businesses across various industries. The platform provides a range of features that include supply chain management, finance, production, inventory management, and customer relationship management.
Sage X3 ERP was established in 1997 when the product was initially launched as Adonix X3 by the French company, Adonix. After several changes in ownership, including acquisition by the Sage Group in 2005, the platform was renamed Sage X3. Since then, Sage X3 has continued to evolve and is regularly updated to meet the increasingly complex and dynamic business needs.
With a focus on scalability, flexibility, and the ability to address modern business challenges, Sage X3 has become one of the sought-after ERP solutions in the global market.
Benefits and Features of Sage X3 ERP
Sage X3 ERP offers significant benefits to companies across various industries. This software provides visibility over all business operations, enabling companies to make faster and more accurate decisions based on real-time data.
Sage X3 features a wide range of modules that can streamline your business operations, such as sales, finance, CRM, warehouse management, and supply chain modules. Additionally, the software boasts strong reporting capabilities and deep analytics, allowing for comprehensive monitoring of company performance and better identification of opportunities and challenges.
The software also offers high scalability, making it adaptable to both current and future company needs. With the ability to customize business processes and system configurations, Sage X3 can support company growth without significant disruption.
Drawbacks of Sage X3 ERP
1. Challenges in Custom Integration with Other Systems
Based on user reviews from G2 and TrustRadius, Sage X3 ERP does not provide seamless integration capabilities with other systems to cater to more specific business needs. Users frequently encounter errors when integrating older software with Sage X3 ERP, ultimately reducing the operational efficiency expected from deploying ERP software.
The limitations in integrating Sage X3 ERP with other applications or software can also restrict a company’s flexibility and scalability in adopting technological solutions that align with its needs.
Therefore, companies should consider the integration limitations of Sage X3 ERP with other applications or software when evaluating ERP solutions for their operations, and look for alternatives that may offer better integration levels suited to their needs.
2. Limited Customization and Inability to Meet Specific Business Needs
According to user reviews from Software Advice and G2, Sage X3 ERP has several limitations, particularly in terms of customization and flexibility. While it can accommodate general business needs, Sage X3 may not fully meet complex and specific business requirements due to limited feature customization.
This limitation can be a barrier for businesses operating in highly diverse environments or those with more complex requirements. In some cases, businesses may need to seek alternatives or additional solutions to meet specific needs that cannot be fulfilled by Sage X3.
Therefore, a clear understanding of business needs and a thorough evaluation of Sage X3’s capabilities are essential to ensure that the platform is suitable for the actual business requirements.
3. Unresponsive Customer Support
One significant drawback of Sage X3 ERP is the lack of responsiveness in customer service. Reviews from users on SelectHub and Capterra reveal that Sage X3 users often face difficulties in obtaining prompt and effective support when they encounter problems or technical questions.
This can be a significant issue for companies that rely on an ERP system to run their business operations, as the inability to obtain timely technical assistance can impede company performance and productivity.
Therefore, it is important for you to consider the right ERP software, especially in terms of customer service aspects, and explore alternatives that may offer a higher level of responsive and reliable support.
4. Outdated and Less Modern Interface
Based on reviews from G2 and SelectHub, one of the drawbacks identified in Sage X3 ERP is its somewhat outdated interface. This can lead to inefficiencies in the initial system deployment, as users may require more time to understand and adapt to the non-intuitive interface.
Such inefficiencies can negatively impact business productivity and performance, as time and resources that should be used for daily operations might be wasted on learning a complex interface.
Users may find it challenging to explore and fully utilize the potential of Sage X3 ERP due to its unfriendly user interface, which can pose a significant barrier.
5. Suboptimal System Performance
Reviews from GetApp indicate that Sage X3 ERP exhibits some deficiencies that suggest suboptimal system performance. A prominent issue highlighted by users is the difficulty they face when trying to log in. Many users express their frustration with login problems, which can significantly disrupt workflow and productivity.
Additionally, Sage X3 ERP has been criticized for its limited usability on mobile devices. In the modern and dynamic business world, the ability to access and manage an ERP system via mobile devices is crucial. However, users report that Sage X3 ERP lacks support for smooth and effective use on mobile devices, making it difficult for users to perform essential tasks while away from the office.
According to reviews from Software Advice, Sage X3 ERP has a dashboard and management system that are considered inadequate. Users of Sage X3 ERP find the dashboard non-intuitive and difficult to navigate, while the management system does not provide enough functionality to effectively support business needs.
HashMicro as an Alternative ERP Software for Your Business Needs
HashMicro is a trusted ERP software provider in Southeast Asia, with a strong reputation for delivering solutions designed to enhance operational efficiency and optimize your business performance. With highly comprehensive solutions specifically tailored to 15 different industries.
The HashMicro ERP system offers unlimited user licenses, allowing it to be utilized by many users at no additional cost. Additionally, HashMicro ensures that their ERP solutions comply with local business regulations and adhere to compliance standards in Indonesia.
As a superior alternative to Sage X3 ERP, HashMicro offers a range of advanced features that can add significant value to your company. These features not only assist companies in achieving your business goals but also exceed their expectations.
Before delving into the outstanding features of the HashMicro ERP system, you can learn about the software pricing calculation scheme from HashMicro by clicking on the image below.
With HashMicro, you will gain access to a range of features that can enhance the productivity, efficiency, and overall performance of your business. Here are the details of the features we offer:
- 100% unlimited users at no additional cost: You will not be restricted by the number of users, allowing all members of your team to access the system without any additional costs, fostering better team collaboration.
- Detailed customization according to business needs: Enables you to tailor the system to your specific business needs, providing flexibility in setup and configuration.
- User-friendly and intuitive system interface: A well-designed user interface ensures that anyone can use the system easily and understand it without requiring special training.
- Web and mobile-based ERP software: With web and mobile software, you can access the system from anywhere and at any time, increasing flexibility and convenience.
- Strong analytical capabilities: Powerful analytical features help you gain deep insights into your business performance, enabling better decision-making and informational insights.
- Better integration with other systems: Ensures alignment and synchronization of data across various systems, enabling smoother and more efficient workflows.
- Full support from expert teams: Our support team is ready to assist you at every stage, from implementation to maintenance, ensuring you get maximum value from our system.
- Responsive after-sales service: We are committed to providing responsive and quality after-sales service, ensuring the long-term smooth operation of your business.
Conclusion
Choosing the right ERP solution can be key to the success and growth of your company. HashMicro ERP Software is the right option with features capable of meeting your business needs specifically.
Compared to Sage X3 ERP, HashMicro provides a variety of features that you can customize to your business needs. Choosing an ERP solution that aligns with your company’s needs can also support long-term growth and success.
HashMicro provides comprehensive solutions to enhance the efficiency and performance of your business with extensive integration and powerful analytics. Therefore, HashMicro is the right choice as a strategic partner to help achieve your business goals.
Schedule a free demo now and learn how HashMicro ERP System can support your business performance.
