The Food and Beverage industry, especially the Restaurant, Café, or Coffee Shop business, has experienced significant growth. The number of new restaurants, cafes, or coffee shops increases yearly, so the competition between them is getting tougher. For those involved in the culinary industry, it means they have to face challenges in that competition. They have to be more creative in promoting and offering new unique and delicious dishes, but they also have to compete in more innovative ways. One of the most innovative ways to do this is to use a best restaurant software to help manage your business operations.
There are maybe a lot of businessmen and women who still think that investing a great restaurant software is a minor consideration. But, think about it, you’re now living in the technology era where all people utilize the technology to help them. Not only to work faster but also more effectively. Restaurant software has various features which help your restaurant management from the management of resources, finance, stock & inventory, and payment to make all the transaction run easier. But the question is, how do we choose the best restaurant software? Let’s check five important keys how to choose the best restaurant software below:
The Best Restaurant Software Must Offer Simple and Easy Usability
Having competent resources is one of the keys to why your restaurant or cafe is better than others. Therefore, you need a talent management system to maximize employees’ full potential. Unfortunately, you’ll need more time (and money) to train them to perfection. To anticipate this, you can start using Restaurant Software, so it doesn’t require a lot of staff. The most important thing is that you have to choose the best restaurant software that is easy for you. Start searching for the one you think is best, then compare at least three companies. Also, don’t be lazy to read reviews. They will help you to decide.
Also read: 5 Best ERP Software Singapore
Don’t be Shy to Ask the Demo
Asking for demo and find out how to operate the software is very important. You need to have your own experience and try whether the application is proper and fulfill your requirements. Not all companies will give you free demo, but most of them will do. If it’s not enough, you can ask the company to implement. Yes, they will be happy to implement your needs.
The Best Restaurant Software will Offer Complete Features
Every companies offer their own software features. Find one with the most complete ones. You may also consider the restaurant software that can be integrated with many modules like Point of Sales and Accounting System, for instance. Here are the features that you need to consider once you choose the best restaurant software:
- Kitchen Order Management
- Waiting Queue & Table Allocation
- Customer Reservation Management
- Waiter attendance management & time tracking
- Product customization on order
- Join / Split Tables
- Customer & loyalty point analysis
- Kitchen receipt management
- Integration with E-menu, Inventory & Accounting
- Various analytical reports with graphical presentation
Also read: ERP System Modules: Most Important Modules of ERP and Their Benefits!
Having the Best Restaurant System is Not Enough, Make Sure The Company has Great Service
You may have chosen restaurant software for you but does the company offer you the best service? Yes, the good service is essential point that you need to think of before you choose the restaurant software. Make sure the customer services can help you when you need it. Also, check if you can easily contact them in different platform that they provided like through the contact page in the website, email, phone call, or even WhatsApp Chat. Make sure they are responsive! To handle that, you can implement the best helpdesk software for your restaurant.
To Invest the Best Restaurant Software, Consider the Price!
Not all the best restaurant management software is expensive, but most are. Once you have a broad insight into software prices, you can compare them. This may take some time to consider, but you might think this is a long-term investment, so you need to buy the best. But remember, the most expensive does not mean the best system, but the one that can meet your needs also operates optimally. Pay attention to the details they offer, for example, licenses, also check if they offer limited or unlimited requests. You can ask about software feature updates and upgrades. You most likely chose the free one, right?
Also read: ERP Software Application to Increase Business Performance
That key ways are very nice if you do that before you decide to implement the restaurant software. You have to do information search in any source and find the alternative software that can suitable with your restaurant. HashMicro as one of provider ERP software is provide Hash F&B Technology that can suitable for any F&B business. If you implement this software, you can get any benefits, such as boost sales, manage a lot of inventory in your kitchen, maintain your customer with any customized promotions, and more. Free demo now with our team!