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HomeSoftware/Business22 Best Tools for Small Business Needs

22 Best Tools for Small Business Needs

Keeping your small business running smoothly can feel like a juggling act. A recent study shows that successful businesses use management tools to increase their efficiency and productivity.

In this blog post, we’ll explore the nine best tools every small business needs to remain competitive in today’s fast-paced market. Read on to discover how these tools can take your business to new heights!


9 Types of Tools for Small Businesses

Small businesses require a variety of tools to effectively manage their operations, including customer relationship management software, payment processing systems, project management software, inventory management software, webchat platforms, password management tools, accounting software, HR management tools, and payroll software.

Customer relationship management

Customer relationship management (CRM) tools are vital for the successful operation of any small business. They help in collecting, sorting, and filtering information about both potential clients and existing customers based on various criteria.

Payment processing system

Having an efficient payment processing system is vital for any small business. It accelerates transactions, reduces errors, and enhances customer satisfaction. Certain systems like Amazon Pay for Business, Stripe Payments, Melio, GoCardless, Square Payments, HoneyBook, Thryv, and PayPal stand out as top-notch options for small businesses due to their robust features.

Project management software

Project management software plays a vital role in streamlining operations for small businesses. It provides an organized platform to plan, monitor, and report on projects efficiently.

Inventory management software

Inventory management software is a crucial tool for small businesses to effectively track and manage their inventory levels and orders. With the right software in place, businesses can streamline their operations by easily monitoring stock levels, tracking sales, and generating reports.


Webchat tools have become essential for small businesses today. They offer a convenient and efficient way to communicate with customers, team members, and even business partners. Slack and Chatwork are two popular webchat tools that can enhance collaboration among team members, while LiveChat is recommended as the best live chat software for small businesses.

Password management tools

Small business owners should prioritize password management tools to enhance their cybersecurity. A robust password manager, like 1Password, offers secure sharing of credentials among team members and ensures strong protection against cyber threats.

Accounting software

Accounting software is essential for small businesses to effectively track their financial accounts, income, and expenses. It helps prepare for tax season by generating accurate reports that analyze the overall financial health of the business.

HR management

HR management is an essential tool for small businesses. With HR software like HRMS and HRIS, you can streamline your employee management processes. Examples of HR software suited for small businesses include Freshteam and Eddy.

Payroll software

Payroll software automates the process of paying employees by calculating wages and taxes. By integrating payroll software into your small business, you can streamline payment processes for your team members and fulfill tax obligations efficiently.

What to Look for in a Small Business Tool

When choosing a small business tool, there are several key factors to consider. Firstly, think about the specific needs of your business and ensure that the tool you choose aligns with those needs.

For example, if you require project management software, look for a tool that offers features such as task assignment and progress tracking. Secondly, consider the ease of use and user interface of the tool.

It should be intuitive and easy to navigate so that you and your team can quickly adapt to using it without extensive training.

Lastly, take into account scalability – can the tool grow with your business? As your small business expands, you may need additional functionalities or more users on the platform.

Therefore, selecting a flexible tool that allows for growth is essential for long-term success.

The 21 Best Small Business Tools of 2023

Discover the top tools that can take your small business to the next level. From Connecteam for employee management to Google Analytics for analytics and insights, these tools are a must-have for any business owner.

Don’t miss out on these game-changers – read more now!

HashMicro ERP Software

HashMicro ERP software is a comprehensive Enterprise Resource Planning (ERP) system that is essential for small businesses. It covers a wide range of business operations, including finance, inventory management, human resources, and more.

With HashMicro ERP software, small businesses can streamline their processes, improve efficiency, and make data-driven decisions. This powerful software helps businesses manage their operations effectively, whether they are in manufacturing, retail, or service industries.

By incorporating HashMicro ERP software into your small business toolkit, you can optimize your operations and drive growth.

download skema harga software erp
download skema harga software erp


Connecteam is the ultimate all-in-one employee management app that every small business needs. It has been recognized as one of the 21 best small business tools of 2023, alongside big names like Google Docs.

With Connecteam, you can easily collaborate on documents and streamline your team’s work processes. But it doesn’t stop there – Connecteam offers a wide range of features for managing teams and daily operations.

From shift scheduling and a GPS-powered time clock to team collaboration and HR tools, this tool has got you covered. And the best part? It’s affordable, too, making it one of the top choices for small businesses with a budget under $100 a month.

Best of all, Connecteam even offers a 100% free plan for businesses with 10 or fewer employees.

Read more about the must-have free tools you need for your small business.

Google Docs

Google Docs is one of the best small business tools for 2023. It’s mentioned alongside other top tools like Connecteam, Join.me, Hubspot, and MailChimp. Google Docs can be incredibly useful for small businesses in various ways.

It’s a valuable tool for file and document management, allowing you to easily create, edit, and share documents with your team. With Google Docs, you can collaborate in real-time with colleagues or clients, making it easier to work together on projects and share feedback.

Overall, Google Docs is an essential tool that can help streamline your business operations and improve productivity.

Join.me with GoTo

Join.me with GoTo is a powerful combination of web conferencing and online meeting software that can greatly benefit small businesses. With Join.me, you can easily host virtual meetings, collaborate with team members, and share screens to enhance communication and productivity.

The integration of GoTo Meeting adds even more functionality, allowing for seamless video conferences and the ability to record meetings for future reference. These tools are must-haves for small businesses in 2023, as they provide an efficient way to connect with clients and colleagues no matter where they are located.


Hubspot is widely recognized as one of the best small business tools available. It offers powerful automation features that can help streamline your business processes and boost efficiency.

With its Sales Hub, you can scale your sales efforts and easily schedule emails, phone calls, and more.

Whether you’re looking to improve customer relationship management or enhance your marketing strategies, Hubspot has the tools to support your growth and success.


Proofhub is a top business tool that small business owners need for effective project management and team collaboration.

With Proofhub, you can streamline your tasks, collaborate with your team members, and ensure smooth operations for your business.


Sellsy is one of the top small business tools recommended for 2023. It offers a range of features that can greatly benefit your business, including customer relationship management (CRM), invoicing, project management, and accounting functionalities.

With Sellsy, you can easily manage your sales pipeline, track invoices and payments, collaborate on projects with team members, and keep your finances in order. Its user-friendly interface and comprehensive set of tools make it a valuable asset for any small business looking to streamline its operations and boost productivity.


xTuple is one of the top small business tools for 2023, according to GetApp. It is an ERP (Enterprise Resource Planning) system designed specifically for the manufacturing industry.

With xTuple, manufacturers can unlock new markets, increase sales, improve cashflow, simplify inventory management, and minimize disruptions in the supply chain. This powerful software helps small businesses streamline their operations and maximize profitability.

If you’re looking for a comprehensive tool to optimize your manufacturing processes, xTuple is worth considering.


IFTTT is an essential tool for small business owners looking to streamline their operations and increase efficiency. As one of the best free small business tools for 2023, IFTTT offers automation capabilities that can save you time and effort.

With IFTTT, you can easily schedule tasks and manage your social media accounts effectively. The platform allows you to access multiple accounts on a single platform, making it convenient to stay connected with your audience.

Setting up and using IFTTT is simple, even if you have little technical experience. By leveraging the power of automation with IFTTT, you can optimize your productivity and focus on growing your business.


Zapier is recognized as one of the most popular tools for small businesses. It allows users to connect more than 1,500 of their favorite business apps and tools. With Zapier, you can automate collecting data and streamline processes by integrating it with other apps.

This means you can focus on your tasks while Zapier takes care of connecting your favorite business apps. So whether you’re looking to improve productivity or enhance collaboration, Zapier is a valuable tool that can help run your small business better.


Thunderbird is a top free business tool that every small business needs, especially for managing business emails.

With Thunderbird, you can efficiently manage your emails and stay organized, which is crucial for smooth communication with customers and clients. Make sure to add Thunderbird to your toolkit if you want to streamline your email management and improve overall productivity in your small business.


MixMax is a sales engagement platform designed specifically for businesses that use Gmail.

With MixMax, revenue teams can accelerate their revenue at every stage of the customer journey. It offers a range of features to streamline and enhance your sales process, including email tracking, scheduling meetings, creating personalized templates, and conducting surveys.

If you’re looking for a tool to help optimize your sales operations within Gmail, MixMax is definitely worth considering.


MailChimp is a free online tool that small businesses can use to connect with their audience through email marketing.

With MailChimp, businesses can easily create and send newsletters to engage their customers and drive sales. This platform provides features like customizable templates, automated campaigns, and detailed analytics to help you effectively manage your email marketing strategy.

Whether you’re sending out promotional offers or keeping your customers updated on new products, MailChimp is a must-have tool for any small business looking to enhance its marketing efforts.


Asana is considered one of the 21 best small business tools of 2023. It is a versatile project management platform that helps manage team projects effectively. With Asana, you can create repeating tasks and assign them to team members, ensuring everyone stays on track.

This all-in-one tool offers work organization features and resource management tools, making it easier to collaborate and stay organized. Whether you’re a small business owner or part of a team, Asana can streamline your project management process and boost productivity.


Wrike is a top free small business tool that provides powerful project management capabilities. Used by over 20,000 companies in more than 140 countries, Wrike offers real-time project management, collaborative editing, task prioritization and scheduling, project templates, dynamic request forms, and workflow management.

With its suite of tools, Wrike is considered the best project management software for small businesses looking to streamline their operations and improve productivity. Whether you need to analyze performance insights or efficiently manage your projects, Wrike has got you covered.


Loyverse is a free POS tool that has been recognized as one of the 21 Best Small Business Tools of 2023. It stands out for its ability to track customers’ purchase history, making it incredibly valuable for small businesses.

With Loyverse, you can easily keep tabs on sales, manage your inventory, and even implement customer loyalty programs. This versatile tool is compatible with various types of small businesses and is available for both iOS and Android devices.

Users appreciate Loyverse for its user-friendly interface and compatibility across different industries.


KeyHut is one of the 21 best small business tools of 2023. It offers a comprehensive solution for managing your key inventory and access control. With KeyHut, you can easily track and organize all your keys, reducing the risk of loss or unauthorized access.

This tool helps you stay organized and ensures that only authorized individuals have access to your business premises. With its user-friendly interface and advanced features, KeyHut is the perfect choice for small businesses looking to improve their security measures.

Google Analytics

Google Analytics is considered one of the best small business tools for 2023. It is a valuable tool that allows businesses to analyze their online performance and make data-driven decisions.

With Google Analytics, small businesses can measure website traffic, track user behavior, and optimize their digital strategies. This tool provides valuable data on website visitors, including demographics, traffic sources, and user engagement metrics.

By incorporating Google Analytics into their toolkit, small business owners can gain a better understanding of their target audience and tailor their marketing efforts accordingly.


The SBA, or Small Business Administration, plays a crucial role in promoting and developing loan programs like the 7(a) and 504 loans. They also establish size standards for eligibility in government contracting programs.

Moreover, the SBA offers resources such as the Business Smart Toolkit to help new entrepreneurs launch their businesses successfully. With a focus on meeting the needs of underserved markets and entrepreneurs, the SBA is associated with various small business tools for 2023 like Google Docs, Join.me, Hubspot, IFTT, Proofhub, MailChimp, Asana, and Canva.


SCORE, an organization that provides mentoring and resources for small businesses, is mentioned in this article. It implies that the 21 best small business tools listed here are recommended by industry experts.

SCORE aims to help small businesses work smarter and more efficiently by offering intuitive and productive tools. They understand the challenges faced by small business owners and provide guidance to improve productivity, communication, collaboration, marketing, accounting, and operations management.

By utilizing these top-notch tools endorsed by SCORE, small business owners can streamline their processes and achieve success in a competitive market.


Canva is one of the most popular free small business tools online in 2023. It offers a wide range of tools for creating visuals, such as social media images, web banners, brochures, business cards, and presentations.

This user-friendly graphic design platform is highly recommended for small businesses looking to create professional marketing materials. Canva provides small businesses with the necessary tools to stand out and attract customers through visually appealing content.


BoomTax is a cloud-based software that offers small businesses a simple solution for filing information returns. It has been recognized as one of the best tools every small business needs and is included in the list of 21 must-have free small business tools for 2023.

With BoomTax, you can easily manage your tax filings with features, pricing, and alternatives specifically designed for small businesses. Stay ahead of essential tax software trends in 2023 by incorporating BoomTax into your business operations.

Why Do You Need Small Business Tools?

Small business tools are essential for the success and growth of your business. They help streamline your daily operations, improve productivity, and boost overall efficiency.

With the right tools in place, you can manage customer relationships more effectively, process payments seamlessly, keep track of inventory effortlessly, and collaborate with team members effortlessly.

Having small business software also allows you to automate repetitive tasks, saving you time and effort that can be better spent on strategic planning or engaging with customers. These tools provide valuable insights through analytics and reporting features that enable data-driven decision-making.

Moreover, these software solutions enhance communication within your team as well as with your clients, resulting in improved collaboration and stronger relationships.

By utilizing small business tools, you’ll be able to focus on what truly matters: growing your business and providing exceptional products or services to your customers. Plus, streamlining administrative tasks such as accounting or HR management means fewer errors and less stress for you.

Investing in the right set of small business tools will ultimately lead to increased profitability and a competitive edge in today’s fast-paced market. So don’t wait – harness the power of technology for your small business today!

What are the Benefits of Small Business Software?

Small business software offers numerous benefits, including improved productivity, increased communication, enhanced collaboration, boosted marketing efforts, streamlined accounting processes, and improved operations management.

Improved productivity

Using small business tools can significantly improve productivity. These software solutions are designed to streamline processes, automate tasks, and eliminate inefficiencies. By adopting the right tools for your business, you can save time and resources that can be allocated to more important tasks.

With improved productivity comes increased efficiency and the ability to accomplish more in less time. This not only benefits your bottom line but also allows you to provide better products or services to your customers.

Small business owners who prioritize productivity will find that investing in the right tools is a worthwhile endeavor that yields remarkable results.

Increased communication

Effective communication is crucial for the success of any small business. With the right software tools, you can enhance communication within your team and with your customers. Advanced communication tools allow remote accessibility, ensuring that you can stay connected even in a remote office arrangement.

Not only does this promote business continuity, but it also improves customer relations by providing faster responses and personalized interactions. Additionally, these tools offer increased security measures to protect sensitive information and data.

By investing in technology that facilitates increased communication, you can create a more efficient and productive work environment for your small business.

Enhanced collaboration

Collaboration tools can lead to better communication and synergy among team members. By using these tools, small businesses can increase efficiency and productivity by reducing unnecessary meetings and emails.

Streamlining teamwork and maximizing productivity are key benefits of collaboration tools for small businesses. With online collaboration tools that have internal messaging features, remote collaboration across departments and company-wide becomes easier than ever before.

These tools can also improve project management and workflow, ultimately contributing to the success of small businesses.

Boosted marketing

Small business software can significantly boost your marketing efforts, helping you reach more customers and drive sales. One essential tool for this is a CRM system, which allows you to manage customer relationships and streamline marketing campaigns.

With a CRM system, you can easily track customer interactions, analyze data to identify trends and preferences, also create targeted marketing strategies. This not only improves the effectiveness of your marketing efforts but also helps you devise new campaigns that resonate with your target audience.

By utilizing small business tools like CRM systems, you can take your marketing game to the next level and achieve better results.

Streamlined accounting

Accounting software is an essential tool for small businesses to effectively manage and automate financial processes. It can handle both basic and complex tasks, saving you time and effort.

With accounting software, you can track the money flowing in and out of your business, making it easier to stay on top of your finances. By investing in affordable accounting software, which costs less than $100 per month for most small businesses, you can streamline multiple operations and focus on growing your business.

Improved operations management

Implementing software tools for small businesses can greatly improve operations management. These tools streamline processes, automate tasks, and provide real-time visibility into business operations.

With the right software in place, small business owners can effectively manage inventory levels, track sales data, optimize supply chain logistics, and ensure smooth day-to-day operations.

This leads to greater efficiency, reduced costs, and improved overall performance for small businesses. By utilizing operations management tools like project management software and inventory management software, small business owners can take their operations to the next level and achieve long-term success.


The right tools can make a big difference for small businesses. From customer relationship management software to project management tools and webchat platforms, these essential tools can help streamline operations, improve communication, and boost productivity.

By investing in these tools, small business owners can set themselves up for success and achieve their goals more efficiently. So don’t wait – start using these nine best tools today! Get free demo now!



  • 1. How can project management software benefit my small business?

    Using a CRM system for your small business can help you manage customer relationships more effectively. It allows you to store customer information in one centralized location, track interactions with customers or leads, automate sales processes like lead nurturing or follow-ups, and personalize communication based on customer preferences.

  • 2. What are the advantages of using a CRM system for my small business?

    Using a CRM system for your small business can help you manage customer relationships more effectively. It allows you to store customer information in one centralized location, track interactions with customers or leads, automate sales processes like lead nurturing or follow-ups, and personalize communication based on customer preferences.

  • 3. Why do I need cybersecurity measures for my small business?

    You need cybersecurity measures for your small business to protect sensitive data from unauthorized access or theft. You could prevent potential cyber-attacks, detect any security breaches early on, and reduce the risk of financial loss or damage to reputation. It’s crucial to implement antivirus software, firewall protection, strong passwords, and employee training programs regarding phishing scams and safe web browsing practices

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