In these unprecedented times, what should hospital and healthcare industry boards prioritize in order to prepare for 2022 and beyond? As organizations navigate the pandemic, society anticipates that success will increasingly rely on collaboration, innovation, digitization, and outscoring the competition. To have an increase in those things, hospitals and health care systems might need the addition of reliable facility management software. With the help of the said facility automation for hospitals and health care systems, they will be more than likely to have a change, reach success, and thrive even in this pandemic. Learn about the software pricing scheme calculation here.
COVID-19 has uncovered vulnerabilities in health care organizations around the world, including safety, equipment, data availability, and infrastructure. Early on, it became clear that a company could not rely solely on its own supply lines and capabilities. Successful organizations will build on this mentality by discovering ways to close gaps and innovate with partners who bring unique problem-solving skills. These are the things that could be aided by a good facility management system. The ability to close gaps and collaborate brought by the facility software will be able to help the vulnerability in health care organizations.
Table of Content
- How Healthcare Changes Throughout the History
- How Changes Impacts Healthcare Resources and Facilities
- Healthcare Industry Trends
How Healthcare Changes Throughout the History
Healthcare reform has been frequently proposed but rarely implemented. The first attempt was made in the 20th century by the American Association for Labor Legislation (AALL). In committee, House Speaker Thaddeus Sweet vetoed the bill. In 1965, after 20 years of congressional debate, President Lyndon B. Johnson signed into law the Great Society Legislation, which included Medicare and Medicaid.
Since 1996, a number of laws, including the Consolidated Omnibus Budget Reconciliation Act (COBRA) and the Health Insurance Portability and Accountability Act (HIPAA), have been enacted to provide health insurance coverage for some former employees. The Patient Protection and Affordable Care Act of 2010, also known as Obamacare, contains:
- The Affordable Health Care for America Act
- The Patient Protection Act
- The healthcare-related sections of the Health Care and Education Reconciliation Act and the Student Aid and Fiscal Responsibility Act
Additional rules and regulations have been added to the Patient Protection and Affordable Care for America Act since it became law.
How Changes Impacts Healthcare Resources and Facilities
Changes in the healthcare industry typically originate at the legislative level, but once enacted, these alterations have a direct effect on facility operations and resource utilization. For instance, legislation has altered how patients and administrators utilize resources such as Medicare and Medicaid. Technology has further influenced how healthcare administrators manage resources and medical centers.
Changes in the past and future of healthcare facilities
In the last century, cultural shifts, care costs, and policy changes have led to greater patient autonomy. Technology advances a patient-centered healthcare system. This trend is expected to continue as wearable biometric devices and GPS tracking are introduced for clinical use. Alongside those technologies, the appearance of facility management software for hospitals is also a hot topic.
Individual facilities’ policies and procedures may restrict the introduction of new technologies, but there is an anticipation that cutting-edge technology will play an increasingly important role in our healthcare system in the coming years. Especially in the demand for collaboration, one-platform management software for the facility will be needed. Now, the said software has downloadable pricing scheme calculations for the possible client to learn about it.
Medicare and Medicaid
Hospital Insurance and Medical Insurance were included in the 1965 Medicare and Medicaid bill (Medical Insurance). Since then, Congress has expanded Medicare and Medicaid eligibility. Disabled and elderly people were added to Medicare in 1972. Medicare now includes unlimited home health visits and nursing home quality standards. What is also included are low-income families, pregnant women, people in need of long-term care, and disabled people.
Individual states have the ability to tailor Medicaid programs to meet the needs of their residents, resulting in wide variations in Medicaid programs across the country. The Affordable Care Act introduced the Health Insurance Marketplace in 2010, which has had an immediate effect on Medicaid service. Potential consumers can now determine their Medicaid eligibility through the Marketplace website.
Healthcare Industry Trends
In our current situation, the demand for collaboration is increasing. With the urgency to jump in to deliver resources and capacity to address the crisis, here are some of the things to close gaps between parties actively involved in the daily process of health care industries:
More strategic and agile supply chains
In unprecedented ways, successful supply chains are becoming a key differentiator and vital component of the care delivery process. Obtaining success requires strategic systems thinking across all organizational functions. Among the considerations for boards are:
- Deeper relationships and backup suppliers: As hospitals scrambled for pandemic supplies, vendor-of-choice relationships became important. Price, performance, and trustworthiness must be balanced. Getting the lowest price without a relationship that can be “prioritized” in a crisis is not ideal. Overreliance on a single vendor without B, C, and D alternatives. For greater flexibility, speed, and available critical items, many organizations are developing relationships with secondary suppliers. The associated secondary suppliers are often smaller and closer geographically than primary suppliers.
- Increasing storage and self-distribution: What was once old is now new. We observe an increase in self-distribution models as opposed to just-in-time distribution from distributors. This enables organizations to purchase in bulk, control distribution, and reduce their reliance on potentially depleted items. This is not a one-size-fits-all procurement strategy because organizations do not have an infinite supply of capital, but it may make sense for certain items in the supply chain.
- Smarter, faster, predictive information: In health care supply chains, expect to see more automation software and artificial intelligence (AI). In addition to liberating personnel from repetitive tasks, these technologies can aid decision-makers in identifying trends and providing workers with resources. For instance, predictive analytics centered on population health within an organization or system could alert managers to disease states with an upward trend and the corresponding supply requirements. Managers of supply chains could use AI tools to master the new logistics of transporting supplies to widely dispersed home care settings, etc.
Coopetition as a viable strategy
Cooperative competition, or co-opetition, is an important trend in the health care industry. Some providers view big-box retailers, national pharmaceutical chains, and other new entrants as a threat, whereas other organizations view them as an opportunity. Their strategy is to leverage the capabilities of these power players to reduce the cost of care, increase their share of the downstream market, and concentrate on core specialty services while maintaining a strong patient connection.
- Offload financially draining services: Now, organizations such as CVS and Walmart offer primary care, simple diagnostic services, and chronic disease management, which health systems have struggled to provide profitably. Identifying opportunities to partner with retail organizations to fill this void can facilitate the simplification of organizational services, the expansion of patient access, and the delivery of higher-quality care at a lower cost.
- Expand the market while improving community health: New entrants can grow the health services market. Look for ways your services can improve community health and form partnerships. 50% of 40-and-older women don’t get mammograms. If a large retailer’s mammography services could motivate this population, few women would need follow-up care. Many patients will need follow-up diagnostic exams and treatment. Establishing a two-way relationship with the new entrant could lead to a substantial influx of new referrals.
- Think outside your ZIP code: With virtual services and virtual workforces, the talent pool is expanding. That way new entrants can provide lower-cost, higher-quality services than some organizations. One example is a tele-ICU collaboration with small rural hospitals to improve patient access to highly specialized critical care. Organizations have more flexibility to find clinical staff, such as subspecialty radiologists, and non-clinical staff, such as revenue cycle specialists, IT staff, and customer service representatives.
Today, we can receive goods the same day after we order and track them minute-by-minute from the ordering time until delivery. It comes as no surprise that patients expect the same level of efficiency and openness from their health care providers. Moreover, thanks to health care time tracking solutions, these institutions are able to provide an even better service. In contrast, some patients might need to wait for weeks or months for an appointment and have only a general idea of when exam results will be available.
Organizations must evaluate their existing obstacles to consumer satisfaction and implement analytics. Those and patient-centric technologies appear to enhance the convenience, speed, and transparency of care. A health system on the West Coast, for instance, was able to schedule patients sooner after adopting precise scheduling practices to reduce the amount of time wasted between imaging exams. As a result, they were able to create 5,000 new exam slots annually.
Artificial intelligence and automation
As in other industries, such as banking, media, and retail, AI and automation are rapidly gaining ground in the health care industry. A few instances to observe:
- Quality and efficiency in radiology: With solutions to reduce redundant tasks, eliminate bias-based reading errors, identify data patterns in images to predict risk, and improve workflow, AI is having a remarkable impact on radiology. Together, the companies anticipate that their solutions will increase hospital efficiency by increasing asset performance, decreasing patient risk, and accelerating diagnosis.
- Real-time analytics to expedite care: Large organizations leverage real-time data to direct the care process. Software platforms for command centers, for instance, combine systems engineering, predictive analytics, and problem-solving to manage patient flow. In both a centralized and decentralized manner, the development of applications for the next generation to assist caregivers continues to drive performance breakthroughs.
COVID-19 inverts historical utilization rates, so employers, providers, and payers must project future utilization, rates, and risk. This makes 2021 projections difficult. Employers are having difficulty funding their current plans and are contemplating plan design changes or benefit reductions. To manage costs and the health of their teams, they will increasingly seek partnerships with provider and payer organizations. Providers and payers will continue to work together to expand ambulatory and virtual care services to meet patients’ changing needs. Payers will shape their investments and plan designs to promote high-quality virtual care and recognize the home as a care pathway.
From policies to patients to every other aspect, the healthcare industry is in a constant state of evolution. Aging populations, technological advancements, and disease patterns are influencing the future of healthcare. That way, this industry is in need of something to help them continuously grow with ease. Having reliable facility management software for the healthcare industry could be a long-term investment, especially with HashMicro. The customizable software solutions HashMicro offers could last a long time for industries that are constantly facing changes. Learn about the software pricing scheme calculations to better understand what your business needs.