Spending thousands of dollars without batting an eye to buy ERP software is quite possible for enterprise-level companies. But for smaller companies and startups which adopting a B2C business model might find it difficult to spend that kind of money. In the end, they rather do all of the administrative tasks manually since it’s still manageable to do with 1 or two people.
But as time goes by, with more customers, more inventories moving and staff in several outlets around the globe, it’s impossible to work on administrative tasks manually. With more data to work with, your staff will prone to do detrimental errors and mistakes.
Don’t let this happen to your beloved company. Start preparing today to make your business runs smoothly without any noticeable hiccups. Here are five benefits you can have from using retail management software in your B2C business model.
Faster transaction process
What is retail management software without the point of sales system (POS)? POS system will make it easier for you to access any kind of information from the POS screen, such as accounting, sales margin report, and items availability.
With various kind of payment gateway integration, will enable your customer to choose their preferred payment method, such as using a debit/credit card, or a more sophisticated payment method. Discount checking for every item also can be done automatically.
Ease of Use
It’s undeniable that most retail workers, especially in B2C companies, are not highly educated. For staff who deals with customers directly such as cashier and promotional staff usually high school graduates. That’s why it’s a normal thing for you to implement an easy to use retail management software for those workers, not the other way around.
This is why ERP software developers try their hardest to make their system user-friendly. Hopefully, any kind of people will able to use it, either they’re a high school even the elderly will able to learn the software quickly and without any hassle.
Minimize human errors
As we mentioned before, one of the losses of manual administration is the high probability of human error. A dollar or two missings is quite common in the retail industry, but if you miss one zero of a thousand, then it’s a big, big problem.
Retail management software will help your staff to record any customer data and transactions automatically. So it can reduce the tedious work and minimize the possibility of human error as low as possible.
Practical inventory management
Compared to other industries, B2C retail probably has the most inventory on hand. Can you imagine how complicated it is to run stock-taking for thousand of items manually? It’s getting more complicated if your company has multiple outlets or warehouses.
Therefore, to simplify your inventory management, you need a retail management software that is already integrated with inventory management software. Inventory system provides you an accurate data on item availability also provides you information about reordering point to make your business operation runs smoother.
Related article: How to Calculate Reorder Point
Easier multi-outlets management
As your business progressing, opening new outlets in other countries is inevitable. In this step, it’s no longer possible for you to do all of your administration tasks manually. You need a robust system that enables you to control all of your outlets from one place, or even from your mobile phones.
The advantage of retail management software is its capability to grow with your business. Managing multiple outlets become easier with a centralized database. Therefore, you don’t have to directly visit your outlets to figure out their sales number, item availability, etc.
The quest for searching for the best retail management software is not easy since there are a lot of options available for you. But if your business currently in the middle level or you just starting up your business, then choosing a software that can be customized is the best way to go. Don’t you agree?