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Call Center Sofrware

Benefits of Good Call Center Software

Posted: February 16, 2018 at 5:46 am   /   CRM

It is important to have an effective Call Center Software in order to monitor, track, manage and route phone calls to and from the clients easily and quickly and engage them. The Call Center Software is commonly known as “Customer Relationship Management (CRM) Software”. This tool is mainly used when there are a huge number […]

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Project Management Software

Features to Look for in a Project Management Software with Contract Management Capability

Posted: January 11, 2018 at 11:09 am   /   CRM, Project Management

Despite the advancement in technology, the playing field is becoming more competitive for businesses. The need for centralization of the data and functions is increasing. A simple ERP or CRM software is no longer enough to ensure faultless management of all the core areas of business. From project and resource management, and from finance to […]

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Customer relation management software

What is a CRM Software?

Posted: October 5, 2016 at 12:38 pm   /   CRM, Industries, Products

Technology can undoubtedly be considered as an innovative and vigorous force in the modern industries. It is offering new tools for the business personals and it is becoming true by the passage of time that “Technology refers to change, and businesses that do not transform to these changes promptly enough get consumed by them”. By […]

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CRM Software System

How Does CRM Software Benefit the Service Industry?

Posted: September 7, 2016 at 1:17 pm   /   CRM, ERP, Industries, Products

For managers in service industry, the question “How important are your customers for you?” would have an instant answer. For the success and progress of every single business, satisfied customers are one of the most integral and influential factors. During the past few decades, service industry has grown significantly and this immense growth has prompted […]

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How customer relation/customer satisfaction can be improved using ERP

How customer relation/customer satisfaction can be improved using ERP

Posted: January 29, 2016 at 7:21 pm   /   CRM, ERP

CRM (Customer Relation Management Software) is more critical for B2C business as compared to the B2B ones. CRM software basically deals with managing the customer data which includes quick and efficient order processing, timely customer service and offering value added services to regular customers. The CRM data can be used effectively for future orders as […]

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