CRM

How to Increase Online Sales Turnover during the COVID-19 Pandemic

Most businesses experienced a decline in sales during the pandemic. As an entrepreneur, you want to always increase your turnover. An alternative that can...

Cloud CRM for Handling Problems Related to Customers

Cloud CRM is specifically designed to manage the customer community of a particular company. These solutions will help the company resolve all customer complaints...

Mistakes to Avoid in Setting Sales Goals

Setting targets is an integral part of implementing a solid sales practice. The entire team looks for the best way to reach a business...

What is Customer Engagement?

Customer engagement is regular interaction and communication used regularly to create good relationships between companies and consumers. One way to increase customer engagement is...

How to Calculate Customer Retention Rate?

The customer retention rate calculates the number of consumers who remain engaged with the company in a certain period. The higher the number, the...

Customer Experience as a Company Success Factor

This has to do with how your customers perceive the company's image from the interactions that occur. The current uncertainty forces the majority of...

How to Write a Professional Apology Email

An apology email is a chance to build a stronger relationship with your client. Sometimes, things do not happen the way you want. When...

7 Proven Ways for Managing Client Expectations

Meeting client expectations is not always easy. Sometimes you have to deal with difficult and fickle clients. Dealing with these situations without proper strategies...

5 Benefits of CRM System for Hotels That You Must Know

The perseverance of the hospitality industry depends on how exquisite the service delivered to the guests. But, how do we track the success of...

5 FOMO Marketing Strategies That You Can Try Today

The term of fear of missing out or FOMO was well known back in 2013, but the concept behind it exists far longer than...

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