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Data Collection Policy
Last updated: 7 September 2026
This policy explains our collection practices at a practical level. It supplements the Privacy Policy; if a product, app, or contract provides more specific information, that specific notice controls for the relevant processing.
1. Information we may collect
Information you provide
This can include your name, work email, phone number, company, job role, country, messages, demo or consultation preferences, account details, and other information you choose to send through a form or support channel.
Information collected automatically
When you use our websites or services, we may receive device and technical information such as IP address, browser and operating-system details, language, approximate location, pages or features used, referral information, timestamps, and security or error logs.
Application and product data
Depending on the product and configuration, a service may process business records, user-generated content, usage events, or permissions needed to provide the requested feature. An application-specific notice or contract will describe any sensitive data, such as attendance location or biometric verification data, before that feature is used.
2. How we use collected information
- To provide, secure, maintain, and support the requested website, application, or service.
- To respond to enquiries, arrange demonstrations, deliver resources, and communicate service updates.
- To understand usage, diagnose errors, improve performance, and develop products.
- To prevent fraud, abuse, unauthorised access, and other security incidents.
- To meet legal, regulatory, accounting, and contractual obligations.
3. Cookies and similar technologies
We and selected service providers may use cookies, local storage, pixels, or similar technologies for essential operation, preferences, analytics, security, and campaign measurement. Browser controls can limit some technologies, although disabling essential technologies may affect functionality.
4. Sharing and service providers
We may share information with authorised affiliates, hosting and infrastructure providers, analytics and communications providers, professional advisers, and other processors that help operate the service. They may use information only for the contracted purpose and must apply appropriate confidentiality and security controls. We may also disclose information where required by law or necessary to protect rights, safety, and security.
5. Retention and deletion
We retain information for as long as reasonably necessary for the purpose collected, to provide the service, resolve disputes, maintain security, and meet legal or contractual requirements. Retention periods vary by data type and product. You may request access, correction, export, or deletion where applicable by contacting us; some records may need to be retained for a lawful purpose.
6. Security and international processing
We use administrative, technical, and organisational safeguards appropriate to the information and risk. No transmission or storage system can be guaranteed completely secure. Information may be processed in countries where HashMicro or its providers operate, subject to applicable transfer safeguards.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information, and to withdraw consent where processing relies on consent. You can also unsubscribe from marketing communications while still receiving essential service messages.
8. Children and policy changes
Our business services are not directed to children. We do not knowingly collect children’s personal information without appropriate authorisation. We may update this policy when our practices or legal obligations change and will post the revised version here with a new update date.
9. Contact
For data-collection questions or rights requests, contact support@hashmicro.com. Please include the service or website involved and the country whose rules apply so we can route your request appropriately.
