The growth in the number of vehicles in big cities like Jakarta, Bangkok, and Manila is always increasing from time to time. In 2014 alone, the number of two-wheeled vehicles in Jakarta reached 13,084,372 units. This phenomenon makes a lot of people interested in the prospect of a motorcycle repair shop.
Unfortunately, of the many motorcycle repair shops available, only a few use repair management software. Not many repair shop owners realize that the system can help them to improve the quality of their services.
Here are five reasons why a motorcycle repair shop entrepreneur needs to use repair management software:
Speed up the customer’s motorcycle repair time
One of the reasons that make a customer never show up anymore in your repair shop is because of your shop takes too much time on the repair. The delay in reparation did not come from the mechanics, but because of the convoluted administrative work.
The administrative work in question includes manually checking the warranty, takes too much time when ordering spare parts from vendors, and many others. As a result, the repair time for one motorcycle becomes longer than it should.
With repair management software, you can automate various administrative work so that the repair time will be shorter. Customer retention also increases with the better service provided.
The motorcycle shop inventory is well maintained
You could say that the most detrimental to the motorcycle repair shop owner is unmonitored inventory. The use of spare parts without authorization and dishonest staff is quite common in this type of business.
Therefore, you need a repair management software. To optimize tock and assets monitoring, integrating an inventory management system to the repair management software is essential. The system can help you track each item in the inventory in real-time.
Automate repetitive tasks
Making financial reports, stock taking, and stock reordering from vendors is a frequent task in a motorcycle repair shop. Unfortunately, this work is often time-consuming and susceptible to human error when you still do it manually.
The repair management system can help workshop operators automate these tasks. The software can increase financial statements accuracy, reduce the time for stock take, automate stock reordering, and many more.
Adjust your mechanic priorities easily
Repair management software makes it easy to create work orders for your mechanics. With the software, you can set the priority levels based on customer tickets. For example, one work order can get a higher priority if it close to the deadline.
This ticketing system is helpful for shop owners to regulate the work rotation of each mechanics. The workload becomes evenly distributed, and no staff will feel that his work is too much or too few.
From the customer side, the system can notify the customer that the workshop already complete the repair. Not only that, information about additional costs, parts purchases, and so on can also be informed to customers automatically via email or WhatsApp.
The system will also send invoices to customers. The system also provides flexibility for payment methods. Customers can choose to complete payment in cash or non-cash through a debit/credit card, and various other payment services.
The motorcycle repair shop is a promising business, nonetheless. Accompanied by a repair management software can help you streamline your business processes. Get the best repair management software by filling out the form below.