Since more and more restaurants start using a kitchen display system (KDS), we see fewer and fewer waitresses coming to our desks to take our orders. Most of the restaurants said that they use KDS to achieve higher efficiency and increase the employee’s performance.
With a kitchen display system, your staff doesn’t have to take a customer’s order manually and forward it to the kitchen. The system connects the kitchen staff to the waitress at the front to minimalize any errors and improve the serving time.
But that’s not all! There are more reasons as to why your restaurant needs a kitchen display system. Here’s five of them:
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A kitchen display system helps you minimalize mistakes
In peak times, such as lunchtime, orders will rush in and will overwhelm the kitchen staff. Without KDS’ help, kitchen staff performance will go down since there are a lot of things to do simultaneously.
KDS will act as the manager to manage customer orders. The system can separate orders and prioritize pending orders and alert the staff when something arises and needs their immediate attention, thus improving staff performance.
Faster order processing
Indeed, KDS can’t make the chef cook faster, but it can help shorten and simplify other tasks. For example, KDS helps reduce the customer wait time by optimizing the flow of information from the waitress to the kitchen.
When the waiter finishes entering the order in the e-menu, at that time the kitchen staff can see the list of meals that they need to prepare. Thus the customer can enjoy their food faster and increase customer satisfaction.
Easier inventory management with a kitchen display system
Integrating KDS with POS will improve restaurant inventory management by tracking ingredients usage. Not only that, but the system will notify you when an ingredient is running low and needs immediate replenishment.
That way, you don’t have to worry about running out of stock and can’t meet the customer’s demand. You can set the low stock notification through the POS system and display it on the KDS screen.
The kitchen display system as your source of information
Connecting the KDS with the POS system not only facilitates inventory management but can also provide information about restaurant performance. You can track which meal is popular, monitor the preparation time, and more.
From that information, you can conclude your restaurant’s performance and which parts can be improved. The data allow you to make the best decisions to develop your restaurant in the future.
Easier table management
The kitchen display system can also facilitate table management. The staff can track orders from each table via KDS’ screen. Therefore, food errors will not happen again in your restaurant. In addition, KDS also makes it easier for waiters to join or separate tables / orders according to customer requests. Split-bill requests can also be easier with the help of KDS integrated with POS and e-menu.
That’s some of the advantages of using a kitchen display system in your restaurant. Get the best KDS from HashMicro to help you increase serving speed, improve order accuracy, and streamline order procedures and flows.
With HashMicro’s KDS, you’ll get features like enabling kitchen staff know the estimated serving time and chefs prioritize order fulfillment, as well as features that allow orders from each table to be automatically connected to the kitchen screen by the waitress. Furthermore, this system can also easily integrate to other systems such as POS and e-menu systems. Get free demo by clicking this link.