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HomeProductsVisitor5 Reasons Why Visitor Management Software is Important for Your Business

5 Reasons Why Visitor Management Software is Important for Your Business

Life must go on. After we entered the second phase of the circuit breaker, many of us start going back to our usual activities. Some offices and malls are reopening once more. But to make everyone feels safe and comfortable, offices and shopping centers need to implement visitor management software to limit the number of people inside a building to maintain physical distancing.

There are other benefits you can get from implementing a visitor management system. Here are five of them:


1. Digital screening through questionnaires

Screening is an important thing that must be done to ensure every employee or visitor who enters your building is in good health, whether it is checking body temperature or filling out questionnaires about their health. But if this process is still running manually, it will take your visitors time to complete the survey, and it will form a long queue.

Management  software to help you simplify the data collection process. Your receptionist can input visitor data quickly into the system, and guests can fill out questionnaires from the tablet computer available at the reception desk. You can do better if you give them a self-service kiosk. Doing so will allow your customers to fill in their data from their phones and cut down on unnecessary lines.

2. Store your visitor data automatically

A visitor management software can print ID cards with a barcode. When the staff scan the code, it will automatically display the visitor data along with their photo, visit records, and also the health condition of the card owner.

The ID card is useful to simplify the visitor registration on their next visit since they don’t have to register the same person over and over again. Moreover, the questionnaire is useful as contact tracing if the visitor turns out COVID-19 positive.

3. Improve the social distancing protocol with a visitor management software

To streamline social distancing protocols, several countries (such as Indonesia) have implemented restrictions, such as limiting the number of people in offices or shopping centers to 50% of capacity. But doing so without visitor management software is nearly impossible.

With the helpdesk system, office/mall managers can easily track the number of visitors in the building. If the capacity is close to 50%, the receptionist and security can direct visitors to wait in the lobby, or reschedule their visit to another day.

visitor management software
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4. Effortless reservations with a visitor management software

A visitor management software makes it easy for everyone to manage visiting schedules. An employee can set meeting times on the system calendar, filling in the visitor’s data, the purpose of visiting, and sending the questionnaires to the visitor via email.

The system also facilitates the hotel visitors to make reservations. From the hotel managers’ perspective, the system enables them to limit the maximum visitors. So the hotel won’t exceed the 50% maximum capacity.

download skema harga software erp
download skema harga software erp

5. Automatic notifications

ou can get the following convenience from using this visitor management software: automatic notifications to employees when their guests have arrived at the lobby. Consumers can run the visitor registration process quickly with pre-recorded data and questionnaires.

In addition, the system can send notifications via email, SMS, and even WhatsApp messages. This system allows employees to prepare everything immediately, such as meeting rooms or presentation tools if needed.


In the new normal, obeying the safety protocols is the most important thing to do to avoid getting infected from COVID-19. Furthermore, by obeying Covid-19 protocols, customers will perceive the business as “healthy” and “clean.” Especially if you run a business in hospitality and F&B. Get the best visitor management software for your business. To experience the benefits of the software yourself, you can request a free demo here.


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