Manage Appointments, Customers, and Payments in One System

Let your customers book, reschedule, and pay anytime they want, without back-and-forth emails with HashMicro's booking software.

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The Benefits of Booking System

Smart Scheduling

Avoid overlapping bookings, double entries, and time-slot clashes, perfect for multi-services businesses.

Easy Booking Experience

Clients and staff can schedule, modify, or cancel in just a few clicks, no training required even for non-tech-savvy users.

Flexible Payment Options

Accept credit cards, e-wallets, QR codes, or prepayments, all integrated for fast, secure, and seamless transactions.

Automatic Administrations

Send real-time booking confirmations, follow-ups, and reminders via SMS or email automatically.

The Main Features

Real-Time Online Booking Access

Let customers check availability, make reservations instantly, and receive alternative options when slots are full.

Custom Time Slot
Scheduling

Schedule appointments in fixed or flexible time blocks based on staff availability and service type.

Appointment
Request

Accept appointment requests and alert clients instantly when availability changes.

Online
Reminders

Remind clients of upcoming appointments with auto-sent texts and emails to reduce missed appointments.

ROI
Tracking

Monitor booking trends and profitability to improve pricing, packages, and staff allocation.

Multi-Level
Price Lists

Create service packages, promo tiers, and volume-based rates to match customer needs and boost sales.

Booking System Integration

Accounting

Auto-record bookings as revenue, match with payments, and generate profit and loss and other financial reports.

Booking

HRM System

Connect bookings with employee schedules, leave balances, and payroll, fully integrated with the HRM system.

Membership

Apply member benefits, points, or exclusive pricing directly during the booking process.

Rental

Check item availability, auto-assign rental units, and bill per booking.

Helpdesk

Resolve booking-related inquiries faster with integrated ticket tracking.

Trusted by 2.000+ World-Class Enterprises

Providing the right solutions for our clients is our focus and priority.

FAQs

Frequently asked questions about our software solutions.

We provide comprehensive support, including free consultations, blueprints, training, and user manuals, to ensure your ease of use of our software.

Our solutions are very comprehensive and designed for 15 industries. Our ERP system offers unlimited user licenses. Therefore, it can be used by everyone in your company at no additional cost.

HashMicro offers ready-to-use software solutions that can be quickly deployed, but they’re also fully customizable to suit your company’s specific needs. You don’t have to start from scratch, but you’re not stuck with a rigid system either.

Yes, our software has a mobile version to help you run your business better. Our mobile apps cover various functions, depending on the modules you are using.

HashMicro is web-based ERP software that can be run through the internet on any mobile device via any web browser.

We use PostgreSQL database management system, which ensures data security and scalable performance for many of simultaneous users.

We use Python, one of the most popular programming languages, to develop our software programs.

Explore Other ERP Modules

We also provide other modules that your business might need.

CRM

Make it easy for you to manage customers and sales forces with one application in real-time.

Purchasing

Increase the efficiency of your business operations with the best purchasing system.

Inventory Management

Organize your inventory and stocks in your warehouse easily, quickly and systematically.

HashMicro Philippines

Unit 707. 7th Floors, One Park Drive, 11 Drive Corner 9th Avenue, BGC, Taguig, Philippines

+63 288 417 100

+63 995 203 6894 (WhatsApp)

[email protected]

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Achieve the best efficiency for your business management with BIR-accredited software from HashMicro.

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What Is
Online Booking?

Online booking is a real-time service that allows both customers and agents to reserve products or services directly through a digital platform. This system gives users access to a company’s full catalog, such as tour packages, availability, pricing, and even third-party offerings—and enables them to submit confirmed bookings or requests instantly.

At its core, an online booking system is software that brings together the tools businesses need to manage and grow. It lets customers book and pay independently via the company’s website or other integrated channels, reducing manual effort and increasing convenience.

But modern booking systems do more than just accept reservations. As a central part of what’s often called “res-tech” (reservation technology), they now help manage the entire business workflow from marketing and customer engagement to operations and distribution, making them essential for service-based companies.

Reservations in the hospitality industry generally fall into two categories: guaranteed and non-guaranteed.

1. Guaranteed Reservation: This type of booking requires a confirmation payment and ensures the room is held until a specified time. Even if the guest doesn’t show up, the property still earns revenue unless the cancellation follows the hotel's policy.

2. Non-Guaranteed Reservation: This type of booking doesn't require prepayment and is usually held until a set time, often around 6 PM on the check-in date, though this can vary by hotel. If the guest doesn't arrive by the stated cutoff, the room may be released and offered to other guests.

Online booking systems make it easier for businesses to accept appointments or reservations without back-and-forth messaging or phone calls. Instead of coordinating schedules manually, customers can book a time that works for them anytime, from any device. This reduces missed opportunities and keeps your team focused on service, not admin work.

A booking platform also gives staff real-time visibility into upcoming appointments, cancellations, or changes, so they’re not caught off guard. With built-in features like automated reminders, payment tracking, and scheduling controls, it’s much easier to manage last-minute changes, avoid double bookings, and stay organized during peak hours.

For businesses offering services across multiple branches, appointment scheduling software centralizes bookings and customer data. You don’t need separate spreadsheets or calendars per location, just one platform that handles everything from slot availability to resource usage and even staff scheduling.

A booking application helps businesses accept appointments, reservations, or rentals without needing phone calls or manual coordination. Customers can choose available time slots, make payments, and get confirmation from their phone or laptop.

It also sends automatic updates for bookings, cancellations, and reschedules, so your staff doesn’t have to follow up manually. This keeps everyone on the same page and avoids miscommunication, especially during busy hours.

Beyond scheduling, booking apps also protect customer data, track online payments, and store records securely, so you can manage your operations more efficiently and professionally.

You can reduce no-show appointments by sending automated reminders through SMS, email, or apps a day or a few hours before the scheduled time. This keeps the appointment top of mind and gives customers a chance to reschedule if needed.

Another effective strategy is to require partial or full upfront payments during booking. This creates commitment and discourages casual cancellations. Many booking platforms also allow businesses to set cancellation cut-off times. For example, charging a fee if the client cancels too close to the appointment.

Lastly, use your online appointment booking system to offer easy rescheduling options. If clients can quickly rebook without needing to call, they’re more likely to shift their appointment instead of skipping it entirely.

A booking app allows customers to easily book meetings or appointments independently, streamlining the reservation process. It serves as an automated receptionist, managing scheduled appointments and sending reminders. The app saves time on manual scheduling, improving communication, workflow, and collaboration between team members.