Provide the best after-service service for your customer with the repair management system from HashMicro. Improve your service speed and increase customer retention.
All of the repair processes can be completed in several simple steps. This makes the system usable by anyone in the company.
All of the repair processes can be completed in several simple steps. This makes the system usable by anyone in the company.
Send your customer a notification when the repair is done, complete with the invoice they need to pay.
Increase the effectiveness of your staff so the repair can be done on time.
Any spare part taken from the inventory or newly bought will be recorded in the system for optimum surveillance.
Determine the warranty’s expiration date of the repaired product and track the warranty easily from the system.
Quickly and easily track which customer’s ticket needs priority, such as the one nearing its expiry date.
Provide flexibility for your customers to complete the payment with various payment methods available.
Notify your customer if there is an additional fee, spare part purchase, or when the repair is done.
Work orders for your staff can be created easily based on the customer’s ticket.
Generate a detailed report for each completed repair, presented in either a graph or table for easy analysis.
Increase your support team's productivity by automating the ticketing process and task delegation, for both internal and external help desk services.
Improve your customer retention with unique and personalized membership programs using Membership Management System.
Create and send personalized email campaigns to targeted leads. Figure out effective campaigns by generating reports instantly.
Provide the best after-service service for your customer with the repair management system from HashMicro. Improve your service speed and increase customer retention.
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Discover how enterprises across industries transformed their operations with HashMicro
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Discover a variety of enterprise business insights that can help grow your business.
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