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ERP Software for Government Organizations

ERP System for Government automates organizations' administration and operational processes, increase information transparency in real-time, and ensures data security.

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Government ERP System Modules

Here are the main components of our Government ERP Software.

Procurement System

  • Purchase order & purchase request management
  • Purchase tender management
  • Vendor portal management
  • Work order management
  • Vendor payment milestone
  • Vendor rating
  • Accurate procurement reporting
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Malaysia Government ERP Software

HRM System

  • Shift management
  • Overtime calculation
  • Leave and expense management
  • KPI management
  • Payroll management
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Malaysia Government ERP Software

Event Management System

  • Event registration portal
  • Attendance management
  • Ticketing management
  • Reminder notification
  • Budgeting for events
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Malaysia Government ERP Software

Survey Management System

  • Unlimited survey form
  • Online survey platform
  • Survey weighting scoring
  • Flexible survey management
  • Survey stage management
  • Survey graphical analysis
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Malaysia Government ERP Software

Appointment Booking System

  • Homepage for online reservation
  • Time slot management
  • Calendar management
  • Appointment confirmation and reminder management
  • Holiday management
  • Flexible and accurate reporting
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Malaysia Government ERP Software

Help Desk & Ticketing System

  • Multi-help desk team management
  • Auto-create tickets from the website and email
  • Service Level Agreement (SLE) management
  • Integrated with live chat and call center
  • Conversation trail management
  • Accurate reporting
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Malaysia Government ERP Software

Visitor Management System

  • Visitor registration management
  • Barcode integration
  • Check-in and check-out management
  • Personal belonging management
  • Guest arrival notification
  • Accurate visitor analysis and reporting
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Malaysia Government ERP Software

Best-in-Class ERP Software for Government Institutions

Our ERP system consists of best-in-class solutions that can be customized
to meet the needs of government agencies and public services.

Malaysia Government ERP Software

Streamlined Accounting Processes

  • Real-time & accurate financial data
  • Better managed expenses
  • Easy & fast bank reconciliation
Malaysia Government ERP Software

Optimized Procurement Efficiency

  • Better controlled procurement costs
  • Easier procurement procedures
  • Manageable purchase requests
Malaysia Government ERP Software

Automated Appointment Scheduling

  • Efficiently managed appointments
  • Reduced the number of no shows
  • Improved public service & experience
Malaysia Government ERP Software

Better Ticket Management

  • Improved support team efficiency
  • Better ticket tracking & distribution
  • Fast & error-free problem solving
Malaysia Government ERP Software

Improved Staff Productivity

  • Simplified payroll management
  • Automated salary/bonus calculations
  • Measurable staff performance

What Makes Us Different

Unlimited User

Unlimited User

Our software can be used by as many users as possible within the same entity at no additional cost.

Best Business Practices

Best Business Practices

We implement best practices that help us achieve objectives, ensure smooth implementation and meet clients’ expectations.

Innovative Development

Innovative Development

We keep on innovating by updating & developing our systems, providing new solutions for more industries.

Professional Experts

Professional Experts

Our team consists of in-house business & tech experts who happily provide full support for our clients.

Customizable & Configurable

Customizable and Configurable

Each of our solution is configurable and customizable according to your business structure, category, goals, and unique requirements.

FAQs

Frequently asked questions about our software solutions.

We provide various types of support, from free consultations and blueprints to training and user manuals, ensuring that your software is runs smoothly.
Our solutions are very comprehensive and designed for 15 industries. Our ERP system offers unlimited user licenses. Therefore, it can be used by everyone in your company at no additional cost.
We provide ready-made software that continually improves our development team. However, our software can also be tailored to meet the unique requirements of each of our clients.
Yes, our software has a mobile version to help you run your business better. Our mobile apps cover various functions, depending on the modules you are using.
EQUIP is web-based ERP software that can be run through the internet on any mobile device via any web browser.
We use PostgreSQL database management system, which ensures data security and scalable performance for many of simultaneous users.
We use Python, one of the most popular programming languages, to develop our software programs.

WHAT IS
e-Government application?

E-governance is the application of information and communication technologies (ICT) in government operations to achieve public goals through the introduction of digital means in various autonomous systems between government to citizens (G2C), government to business (G2B), and government-to-government (G2G), facilitating their integration to deliver public services.

It strives to meet citizens' demands for transparency and accountability, to feel more inclusive, and to have the opportunity to restore their trust in their government. Crucially, e-governance should have the effect of proving the merits of “e-governance to stakeholders”.

E-governance applications allow citizens, businesses, and government entities to access government information available around the clock and make government service delivery more efficient and accessible across various government domains. This application reduces costs and streamlines organizational practices, demonstrating the reengineering of government processes and procedures. These applications derive their essence when they improve the performance of government organizations and help them deliver public services effectively and efficiently to all stakeholders.

E-Government has benefits to reduce costs because, through an online system, administrative costs and so on will be reduced. E-Government also increases transparency and accountability because the community can easily access and see the extent of government activities that have been carried out.

Government ERP software is also useful for providing analysis to the government related to what is needed by the community and is a top priority. This can help the government to improve the welfare of the community based on the data that is in the system.

E-Government is a special way for governments to utilize the most imaginative data communication technologies, especially web-based applications, to provide citizens and businesses with more convenient access to government data and administrations, to improve the quality of the administrations, and to provide greater opportunities to participate in democratic education and processes.

The technology applied by the government includes Smart Economy, Live, Living, People, Smart Mobility, and Smart Governance, which encompass online rolling services, online licensing, urban information media, food prices, PBB status checks, and direct aspiration columns from smartphones.

Government-to-Citizen (G2C): This level of application creates an interface between government and citizens, allowing them to benefit from various public services. This extends government availability and accessibility anytime, anywhere, giving citizens a choice of when to interact with the government—24/7; from where to interact with the government—service centers, kiosks, unattended or from the comfort of one's home; and how to interact—via the Internet, fax, telephone, e-mail, face to face, etc.

Government-to-Business (G2B): This category of apps helps the business community interact seamlessly with governments. The benefits include cutting red tape, saving time, reducing operating costs, reducing unnecessary delays, and eliminating redundant data retrieval. It also creates a more transparent business environment in dealing with the government.

Computing is just as important at the local level as it is at the federal and state levels. Information technology is used in capital planning, accounting, payroll, inventory management, and many other areas. Today, most cities have websites where information is available about city services, and where residents and visitors should go for help with special needs.

Efficiency in sharing data or information contributes to reforms in increasing transparency and facilitating information sharing, making it simpler for citizens to access government policies.

The role of information technology in the storage and retrieval of all types of documents cannot be underestimated. With the latest storage techniques, archives can be retrieved in seconds, edited, saved, and saved again almost instantly. Having up-to-date records with all the correct information can save millions of dollars every year.

E-government can provide greater transparency for the government by allowing the public to know about what the government is doing and the policies that are enacted. The main benefit will be replacing and optimizing Paper-Based Systems while implementing e-government.

There are four types of E-government services: Government-to-Citizen (G2C), Government-to-Business (G2B), Government-to-Employee (G2E), and Government-to-Government (G2G).
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