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The Best End-to-end Solution for Your Hotel Management

Deliver an exquisite experience to your guests with the help of ERP Software for Hospitality. With a centralized system, you can now improve your guest management, restaurant, room reservation, events, and housekeeping.

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ERP Modules for Hospitality Industry

Below are the component of our Hospitality ERP System based on the hotel management focus

The Best ERP Solution for Hospitality Industry

Our ERP System consists of enterprise-class solutions that can be customized to meet the unique need of your hotels.

ERP System for Financial Industry Malaysia

Effortless Booking Process

  • Less human-error
  • Saves your time
  • Higher satisfaction rate
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ERP System for Financial Industry Malaysia

The Easiest Way to Manage Transactions

  • Speedy payment process
  • Improve customer service
  • Automated report generation
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ERP System for Financial Industry Malaysia

Optimal Purchasing

  • Purchasing budget is strictly controlled
  • Effortless purchasing processes
  • Easier vendor management
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ERP System for Financial Industry Malaysia

Well-organized and Structured Events

  • Budget use is more optimized
  • Centralized attendees management
  • Automated report generation
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ERP System for Financial Industry Malaysia

Accurate Finance Management

  • Easy profit/loss tracking
  • Real-time financial report
  • Fast bank reconciliation
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What Makes Us Different

Unlimited User

Unlimited User

Our software can be used by as many users as possible within the same entity at no additional cost.

Best Business Practices

Best Business Practices

We implement best practices that help us achieve objectives, ensure smooth implementation and meet clients’ expectations.

Innovative Development

Innovative Development

We keep on innovating by updating & developing our systems, providing new solutions for more industries.

Professional Experts

Professional Experts

Our team consists of in-house business & tech experts who happily provide full support for our clients.

Customizable & Configurable

Customizable and Configurable

Each of our solution is configurable and customizable according to your business structure, category, goals, and unique requirements.

FAQs

Frequently asked questions about our software solutions.

We provide various types of support, from free consultations and blueprints to training and user manuals, ensuring that your software is runs smoothly.
Our solutions are very comprehensive and designed for 15 industries. Our ERP system offers unlimited user licenses. Therefore, it can be used by everyone in your company at no additional cost.
We provide ready-made software that continually improves our development team. However, our software can also be tailored to meet the unique requirements of each of our clients.
Yes, our software has a mobile version to help you run your business better. Our mobile apps cover various functions, depending on the modules you are using.
EQUIP is web-based ERP software that can be run through the internet on any mobile device via any web browser.
We use PostgreSQL database management system, which ensures data security and scalable performance for many of simultaneous users.
We use Python, one of the most popular programming languages, to develop our software programs.

WHAT IS
hotel management system?

The hotel management system is a computer program (software) designed to assist hotel management in both day-to-day operations and necessary reporting to the hotel.

A hotel management system is a set of software solutions that keep operations running smoothly. This includes accounting packages, customer relationship management (CRM) packages, and a wide array of industry-specific software.

A hotel management system is a system or program created to help hotels perform day-to-day operations, encompassing guest-related issues (front office) to internal matters such as data collection (back office).

Some of the right steps that can be taken for the success of hotel management include leveraging technology (with hotel management tools) for efficiency, assigning tasks to hotel staff according to their abilities, understanding hotel branding and communicating the message, creating a website for credibility, and finally planning and determining competitive room rates.

Efficient hospitality management involves using technology to maximize efficiency and results, managing hotel staff by delegating tasks that suit their capabilities, and understanding the hotel brand to effectively communicate messages in each marketing strategy.

Eight Basic Principles of Hospitality and Service:

Friendly, friendly, and polite.
Knowledgeable.
Effective.
On time.
Flexible.
Be consistent.
Communicate effectively.
Cultivate trust.

The Hospitality Management System is needed to support the services provided by the hotel because, with this management system, the hotel can precisely track data about guests, rooms, restaurants, or payment transactions.

Big Data, AI, and Personalization in Hospitality

In-depth understanding of guest needs through insights gathered also helps hoteliers stay relevant by delivering personalized service to each guest, increasing their likelihood of return.

Industry players need to stay updated on the latest hospitality trends to avoid falling behind competitors. The ten trends cited in this article apply to many different aspects and can help improve the guest experience.

The hotel reservation system works by processing secure online reservations made through the hotel's website. The data is then passed on to a backend system, which the hotel can access to manage the booking. Other features may come with it, such as automated reservation confirmation emails.

The goal of an automated hotel management system is to handle all aspects of hotel booking and information systems. This application seeks to cover all operations that occur in residential hotels.

The hotel industry thrives locally. To find out which option is best for you, check tourism statistics.

Pay attention to reviews. Feedback helps improve the entire property. Utilize online reviews and social media.

Generate good leads. Focus on group business and make yourself easily accessible to planners.

Delight your guests. Provide innovative experiences beyond accommodation.

Protect your guests. Prioritize safety and security to ensure guest well-being.

Stay in your A-game. Communicate effectively, empower managers, and pay attention to every detail to enhance the guest experience.
HashMicro Singapore

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