What is Restaurant POS System?

Restaurant Management Software is a system that is designed to support all operational activities in the restaurant business and can run more efficiently. This system includes POS (receiving, recording, and processing orders and payments), restaurant inventory management, and setting attendance schedules for employee payrolls. Restaurant managers and owners benefit greatly from the restaurant management software. Restaurant staff members utilize these technologies to monitor inventory, payroll, orders, and analytics. These technologies can help managers and business owners track employee performance, make the onboarding process easier for new hires, and compare business practices across various locations. A modern restaurant management system includes data security measures to protect sensitive company data, streamlines internal processes, connects all the stakeholders in the restaurant's performance, and easily manages sales, labor, and inventory data.

Why do you need to use Restaurant Management Software?

Restaurant Management Software launches various solutions for restaurant business operations. Restaurant software can help to access financial records, sales, and performance inventory from anywhere and anytime. Many cafes and restaurant applications on the market are not user-friendly and can only be configured by IT experts. Restaurant management software from HashMicro has a UI/UX design that is easy for users to operate, even for new users. This software can also be configured by the user easily with just a few pieces of training.

What is a restaurant information system?

The restaurant information system is a system used to launch employee information, record sales data, menu categories, cashiers and reservations, back office systems, as well as customer and management analysis reports. A restaurant information system combines hardware and software to give management of the establishment accurate, timely, and comprehensive information that can improve insight and productivity. To handle information and provide online restaurant services, this project created a restaurant information system.

What is the function of the restaurant POS software?

With a restaurant POS software, the restaurant can get any information that is needed accurately and in real-time, so it is worth the basis of decision-making. It offers restaurant management detailed, straightforward, and copious information that can improve understanding and output. To handle information and provide online restaurant services, this project created a restaurant information system. A restaurant information system covers the essential corporate tasks required to run a restaurant. Your customer management, financial, payroll, and inventory data are all gathered in one place. You can buy loyalty or online ordering solutions individually, or you can use some point-of-sale (POS) systems that also function as RMS.

Restaurant POS System Malaysia. Built for Multi-Outlet F&B

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HashMicro Restaurant POS System Workflow

Restaurant POS System Workflow

The Benefits of Restaurant POS System

User-Friendly System

Our restaurant POS system is easy to learn and helps staff process orders and payments quickly across multiple branches.

Increased Customer Retention

Build customer profiles, run points/tiers/vouchers, and let the system calculate rewards automatically to increase repeat orders.

Accurate Reporting

View accurate sales, taxes, and category performance from every outlet with centralized dashboards.

Efficient Kitchen Display System

Send orders to grill, fry, or barista stations in real time, prioritize queues, and reduce remake errors with time stamps and bump actions.

The Main Features of Our Restaurant POS System

Complete Transaction Features

Handle transactions with advanced capabilities such as multi-payment methods, multi-pricelist, and easy cash register reconciliation across branches.

Membership Management

Store and manage customer data, segment your audience, run targeted promotions, and simplify direct communication with loyal customers.

Program & Loyalty Management

Build personalised loyalty programs and rewards by customer group or category, and let the system apply the benefits automatically at checkout.

Meal Combo Management

Create bundled menu packages and manage pricing, variants, and selling performance for combos and add-ons.

Kitchen & Ordering Station

Send orders directly to each kitchen station or prep area in real time, then monitor cooking and serving status.

Sales Report Generation

Generate accurate branch-level reports including profit and loss, margin, and other key sales metrics.

Restaurant POS System Integration

Accounting System

Integration into the accounting system helps you track the profit and loss from every branch and control the margin.

Restaurant

e-Menu

E-Menu provides customers with self-service ordering and a more enjoyable dine-in experience in your restaurant.

Inventory Management System

Inventory management system helps you monitor and control food ingredient supplies and forecast future inventory needs.

Purchasing System

Avoid unnecessary food and kitchen equipment purchases and automatically send recurring orders to your suppliers.

Marketing Automation System

Optimize your marketing effort by targeting prospective buyers strategically and creating scalable campaigns.

Membership Management System

Create interesting personalized promotion programs and get the analysis of each customer's purchase history quickly.

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Providing the right solutions for our clients is our focus and priority.

FAQs

Frequently asked questions about our software solutions.

We provide comprehensive support, including free consultations, blueprints, training, and user manuals, to ensure your ease of use of our software.

Our solutions are very comprehensive and designed for 15 industries. Our ERP system offers unlimited user licenses. Therefore, it can be used by everyone in your company at no additional cost.

HashMicro offers ready-to-use software solutions that can be quickly deployed, but they’re also fully customizable to suit your company’s specific needs. You don’t have to start from scratch, but you’re not stuck with a rigid system either.

Yes, our software has a mobile version to help you run your business better. Our mobile apps cover various functions, depending on the modules you are using.

HashMicro is web-based ERP software that can be run through the internet on any mobile device via any web browser.

We use PostgreSQL database management system, which ensures data security and scalable performance for many of simultaneous users.

We use Python, one of the most popular programming languages, to develop our software programs.

Explore Other ERP Modules

We also provide other modules your business might need.

Central Kitchen

Manage purchase requests for food and kitchen supplies across multiple outlets based on demands and trends.

Kitchen Display System

Automate order management from your restaurant's kitchen. Sort orders by preparation time and analyze cooks' performance.

HRM

Improve your employee's productivity and automate salary management, shift, leaves, and other administrative HR tasks.

"Switching to HashMicro was a game-changer. We now get real-time insights, track assets on the go, automate our procurement, and keep workflows running smoothly from site to office. The system is intuitive, the features are powerful, and the impact is tangible."

"HashMicro has become a reliable operational backbone that supports both day-to-day needs and long-term growth."

"HashMicro has made our operations smoother, more efficient, and honestly, just easier."

"HashMicro has really helped our work much easier. We can manage sales, inventory, finance, and more in one system, making everything more organized and efficient. It's user-friendly, and their support team is always ready to help. I recommend it to any business that wants to improve the way they work."

"Our journey with HashMicro's ERP had challenges, but the system significantly improved our operations. Despite some delays and training gaps, the Consultant and Project Manager were responsive, flexible, and committed, and we truly value their effort and support."

"I appreciate the immediate response and strong system knowledge. However, accounting technicalities caused some misunderstandings. The company should provide an accountant with deeper expertise to better address client needs. Overall, the support has been good and mostly on time."

"HashMicro’s consultants have been very helpful to our team. They are always available when we need project support, make it easy for us to ask questions, and know the system well enough to answer even technical inquiries during meetings."

What Is Restaurant POS Software Malaysia?

POS stands for "point of sale," which refers to the technology used in a restaurant for processing sales transactions. This typically includes a computer or tablet system with specialized software that allows customers to place orders, pay for their meals, and track inventory and sales data. A restaurant POS system can also include hardware such as a cash drawer, barcode scanner, and receipt printer.

In addition to processing transactions, many restaurant POS software Malaysia solutions also provide features like menu management, inventory tracking, and employee management. These systems help restaurants efficiently track employee hours, monitor sales performance, assign user roles and permissions, and even manage loyalty programs to enhance customer retention.

A modern restaurant POS coordinates front-of-house and kitchen, speeds up ordering and payments, and gives owners real-time visibility to run smarter operations, especially across multiple outlets.

Faster ordering & payments: Take orders at the counter or table, route to the kitchen instantly, and accept cards, e-wallets, or split bills to reduce queues.

Accurate sales & inventory: Sync item sales to stock in real time (SKU, ingredients/recipes) so menus and purchasing decisions stay precise.

Employee management: Track clock-ins, roles, and performance (e.g., sales by cashier/server) to improve accountability and labor planning.

Customer & loyalty programs: Build customer profiles, run points/tiers/vouchers, and target campaigns based on visit frequency and spend.

Reporting & analytics: View live dashboards and reports—daily sales, margins, menu performance, and kitchen times—to spot issues quickly.

Kitchen coordination (KDS): Push tickets to the right station, prioritize items, and monitor prep times to prevent missed or late orders.

Remote & multi-outlet control: Manage menus, prices, and permissions centrally; access data anywhere for consistent operations across branches.

A modern restaurant POS should cover ordering, kitchen coordination, payments, and multi-outlet control, while giving managers real-time visibility.

Menu & pricing management: Build digital menus, edit items/prices, schedule time-based menus (breakfast/lunch/dinner), combos, and modifiers.

Inventory & recipes: Track ingredients and finished goods, set par levels/reorder points, and link recipes/BOM so stock deducts per item sold.

Ordering & payments: Counter, table, QR/tablet ordering; split bills, tips, partial payments; accept cards/e-wallets/cash with surcharge and refund support.

Kitchen Display System (KDS): Route tickets to stations, show prep times and priorities, and reduce remake errors with clear flow.

Sales reporting & analytics: See real-time sales by item/category/outlet, margin and tax, void/discount logs, and hourly heatmaps.

Employee management & permissions: Clock-in/out, roles, shift scheduling, sales by server/cashier, and granular access control with audit trails.

Customer & loyalty tools: Customer profiles, points/tiers/vouchers, gift cards, promos, and campaign targeting by visit frequency or spend.

Online & delivery: Receive orders from your website, mobile app, or third-party platforms; sync menus, prices, and order statuses in one place.

Cloud & multi-outlet control: Centralize menus, prices, and user permissions; view branch performance anywhere with real-time dashboards.

Integrations: Connect accounting/ERP, payment gateways, e-commerce, and procurement to your F&B POS Malaysia, in order to cut manual entry and keep data consistent.

You should connect these systems to your restaurant POS software:

Accounting / ERP: Auto-post sales, taxes (incl. SST), tips, refunds, and payouts to GL/P&L; sync COA and outlets for accurate month-end.

Inventory & Recipes: Deduct ingredients per recipe, update stock in real time, set par levels/reorder, and push purchase requests to suppliers.

Payment Gateways & E-Wallets: Accept cards and Malaysia-popular wallets (e.g., Touch ’n Go, GrabPay, ShopeePay), plus split bills and surcharges.

CRM, Loyalty & Marketing Automation: Build customer profiles, points/tiers/vouchers, gift cards; trigger campaigns via email/SMS/WhatsApp based on visits and spend.

Kitchen Display System (KDS): Route tickets by station, track prep times, prioritize items, and log bump/recall actions for audit.

Online Ordering & Delivery: Receive orders from your website/app and third-party platforms in one queue; sync menus, prices, and order statuses.

The cost of a restaurant POS system in Malaysia varies based on business size, number of outlets, and whether you need additional hardware like receipt printers or kitchen displays. Most providers use a monthly or annual subscription model instead of a one-time purchase.

For small cafés or single outlets, POS software typically costs RM150–RM400 per month with basic features like order taking, billing, and simple reports.

For mid-sized or multi-outlet restaurants, prices range from RM400–RM1,200 per month, which usually includes kitchen display systems (KDS), table and menu management, e-wallet payments, inventory, and loyalty programs.

Larger restaurants or F&B chains may pay above RM1,200 per month, especially if they need multi-branch control, recipe costing, or integration with accounting or ERP systems.

Hardware is charged separately. A full POS setup (tablet/terminal, receipt printer, cash drawer, barcode scanner, or kitchen screen) usually costs RM1,000–RM4,000 per outlet, excluding SST and payment gateway fees.

There are several POS systems for restaurants that are popular in Malaysia, including:

HashMicro POS: A cloud-based POS system offering features such as menu management, inventory tracking, sales reporting, and customer relationship management. It also provides a mobile app for remote management and an e-commerce platform for online ordering.

Toast: Another cloud-based POS system with features such as menu management, inventory tracking, sales reporting, and customer relationship management. It includes a kitchen display system and an online ordering platform.

Square: A popular POS system with a simple and easy-to-use interface. It offers features like menu management, inventory tracking, sales reporting, and customer relationship management.

First Data: A POS system with features such as menu management, inventory tracking, sales reporting, and customer relationship management. It includes a kitchen display system and integration with accounting software and other third-party platforms.

Shopify: A cloud-based POS system offering an e-commerce platform that can be integrated with a restaurant's website. It includes features like menu management, inventory tracking, sales reporting, and customer relationship management.