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The Best Repair Management System in Malaysia

Provide the best after service for your customer with Repair Management System from HashMicro. Improve your service speed and increase customer retention.

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No.1 Repair Management System

repair management system
repair management software

Ease of Use

All of the repair processes can be done in several simple steps. This makes the system usable by anyone in the company.

repair management Malaysia

Automatic Notification

Send any notification to your customer when the repair is done, complete with the invoice they need to pay.

repair management system Malaysia
repair management software Malaysia

Timely Repair Process

Increase the effectiveness of your staff so the repair can be done in a timely manner.

repair management system

Controlled Inventory

Any spare part taken from the inventory or newly bought will be recorded in the system for optimum surveillance.

The Main Features of Repair Management Software

repair management software

Product Warranty
Tracker

Determine the warranty’s expiration date of the repaired product and track the warranty easily from the system.

repair management Malaysia

Repair Ticket
Management

Quickly and easily track which customer’s ticket needs a priority, for example, the one that nearing its expiry date.

repair management system Malaysia

Repair Fees
Management

Provide flexibility for your customers to complete the payment with various payment methods available.

repair management software Malaysia

Repair Notification

Notify your customer if there is an additional fee, spare part purchase, or when the repair is done.

repair management system

Work Order
Form Creation

Work orders for your staff can be created easily based on the customer’s ticket.

repair management software

Repair Analysis
Report

Create a complete report for every completed repair to be analyzed in a graphic or table.

Repair Management Software Integration

Asset Management

Manage your business asset with one integrated system. Track the asset user and its location in real-time.

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Repair

Fleet Management

Monitor service vehicle usage automatically. Track the fuel consumption and its movement in one system.

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FAQs

Frequently asked questions about our software solutions.

We provide various types of support, from free consultations and blueprints to training and user manuals, ensuring that your software is runs smoothly.
Our solutions are very comprehensive and designed for 15 industries. Our ERP system offers unlimited user licenses. Therefore, it can be used by everyone in your company at no additional cost.
We provide ready-made software that continually improves our development team. However, our software can also be tailored to meet the unique requirements of each of our clients.
Yes, our software has a mobile version to help you run your business better. Our mobile apps cover various functions, depending on the modules you are using.
EQUIP is web-based ERP software that can be run through the internet on any mobile device via any web browser.
We use PostgreSQL database management system, which ensures data security and scalable performance for many of simultaneous users.
We use Python, one of the most popular programming languages, to develop our software programs.

WHAT ARE THE FEATURES OF
Repair Management System?

The repair management system encompasses several crucial features, including:

Product Warranty Tracker
Repair Ticket Management
Repair Cost Management
Repair Notice
Creation of Work Order Forms
Repair Analysis Report

In the business field, maintenance comprises a series of processes or practices aimed at ensuring the prolonged operational, effective, and efficient use of machines, equipment, or other assets.

Diligence in implementing an effective maintenance program is essential for the successful performance and longevity of machinery, assets, facilities, and entire businesses.

Therefore, in the maintenance business, the customer's property is taken care of as a service. The job is typically mobile and often involves handling equipment, materials, and spare parts in various premises.

To minimize spare parts replacement while maintaining high production value, supporting equipment for the production process must undergo regular maintenance to improve its quality.

Maintenance management is a vital component of a well-functioning production process. It helps companies maintain their resources while controlling time and costs to ensure the maximum efficiency of the manufacturing process, utilities, and related facilities.

It is a tool that ensures a reliable and satisfactory quality of production, safety for employees, and environmental protection. Maintenance management is also referred to as CMMS, which stands for Computerized Maintenance Management System.

Repair management activities include examination (checking), oiling (lubrication), repair (repairing), and spare parts (spare parts). Additionally, cleaning, visual inspection, functional tests, lubrication, measurement of operating quantities, and oil tests are essential in industrial maintenance and service operations.

In industrial maintenance and service operations, key subjects include equipment lifecycle management, documentation management, efficient management of works and events, optimal resourcing, project management, and management of materials and procurements.

Make assets trustworthy:
Maintained assets are more reliable than non-maintained assets. Timely maintenance enhances their performance.

Minimize maintenance costs:
Timely maintenance reduces the risk of failure, minimizing costly operations, including part replacements.

Reduce Downtime and Minimize Problems:
Preventive maintenance helps increase machine accessibility, reducing downtime.

Raise productivity levels:
Well-prioritized maintenance tasks and quick problem resolution contribute to uninterrupted machine operation.

Respect the rules and regulations:
Compliance with rules and regulations is crucial for employee safety and environmental well-being.

Corrective maintenance:
Carried out after an anomaly is discovered, aiming to restore normal operating conditions.

Preventive maintenance:
Performed at predetermined intervals or according to specified criteria to reduce the risk of equipment failure or deterioration.

Risk-based maintenance:
Incorporates analysis, measurement, and periodic inspection into standard preventive maintenance, assessing the condition and risk of assets.

Status monitoring:
Based on continuously monitoring equipment performance and controlling corrective actions taken, performing maintenance when indicators signal deteriorating equipment conditions and an increased probability of failure.
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