Reviewer

Victo Glend

Victo Glend

Skilled at configuring the ERP system especially CRM software to fit business logic without heavy customization.

Expertise

CRM

Capability

Digital Marketing Strategy
Customer Relationship Management
Sales and Marketing Alignment
ERP & CRM System Implementation

Skill

CRM Software Configuration & Optimization
ERP System Knowledge (CRM-focused)
Campaign Management & Lead Nurturing
Data-Driven Customer Insights

Experience

3 Years as Head of Digital Marketing Dept. (Southeast Asia)
HashMicro
1 Year as Digital Marketing Manager (Southeast Asia)
HashMicro

Education

Bachelor’s Degree, International Business
President University
2014–2018)

"I believe CRM is more than just software. It’s about creating meaningful connections that drive long-term business growth."

- Victo Glend

Articles

CRM Automation: Definition, Benefits & Examples

20/08/2025

What is Customer Acquisition? Strategies to Engage Customers

15/08/2025

Mastering BANT: A Step-by-Step Guide to Better Sales Conversion

31/07/2025

The 15 Best CRM Software for Singaporean Businesses in 2025

25/07/2025

Funnel Optimization Strategies Every Business Should Know

24/07/2025

What Is Lead Capture? Definition, Importance, and Strategies

24/07/2025

Outbound Prospecting 101: Definition and Strategies

23/07/2025

What is Lead Nurturing? Examples, Benefits, and Tips

22/07/2025

Lead Prospect: Definitions, Differences, and Types

18/07/2025

12 Proven Customer Retention Strategies for 2025

03/07/2025