Reviewer

Victo Glend

Victo Glend

Skilled at configuring the ERP system especially CRM software to fit business logic without heavy customization.

Expertise

CRM

Capability

Digital Marketing Strategy
Customer Relationship Management
Sales and Marketing Alignment
ERP & CRM System Implementation

Skill

CRM Software Configuration & Optimization
ERP System Knowledge (CRM-focused)
Campaign Management & Lead Nurturing
Data-Driven Customer Insights

Experience

3 Years as Head of Digital Marketing Dept. (Southeast Asia)
HashMicro
1 Year as Digital Marketing Manager (Southeast Asia)
HashMicro

Education

Bachelor’s Degree, International Business
President University
2014–2018)

"I believe CRM is more than just software. It’s about creating meaningful connections that drive long-term business growth."

- Victo Glend

Articles

Customer Lifetime Value and Long Term Growth Strategy in Malaysia

14/04/2026

The Ultimate Guide to CRM Automation in Malaysia for (2026)

14/04/2026

WhatsApp CRM Malaysia: A Practical Guide for Businesses (2026)

08/04/2026

7 Proven Customer Retention Strategies to Boost Loyalty

06/04/2026

15 Best CRM Software in Malaysia (2026)

17/06/2025

The 17 Best Client Management Software in Malaysia 2026

27/04/2025

15 Best Sales Management Software Tools in Malaysia (2026)

19/04/2025