A smartphone is one of the pivotal intelligent technologies in this digital era. There are a lot of innovations within the smartphone technology which make everybody is excited; including the restaurateurs. Yes, restaurant business can utilize ERP software, especially POS system which is integrated with smartphone or tablet. Mobile Restaurant POS has many benefits. One of the main functions of this system is allowing the customers to check the restaurant menu digitally. As quoted in Lightspeed, there are 5 reasons why mobile restaurant POS can develop your business. Check them out here!
Mobile Restaurant POS simplifies service
Mobile Restaurant POS allows customers to order via E-Menu. It means the waitress can do other tasks during the ordering process. E-Menu can also decrease mistakes like accidentally put the wrong order. After the foods and drinks are ordered, the orders will be inputted into the POS system and showed in the kitchen display screen. Therefore, the kitchen staff can proceed with the orders immediately.
Enhance the service
Most of POS system nowadays is cloud-based so it can record customers identities and their order histories. We know that this is very important to remember your customers especially when they have a special condition. For example, if one customer has a nut allergy, he will make sure the restaurant staff know it. This information is very crucial and every restaurant staff especially for the cooks. In the end, they need to be really careful when they proceed with the food: making sure that there’s no nut involved during the process.
Update foods and drinks faster and easier
During the special session like Christmas, for instance, the restaurant usually will add or update their menu. By using the Mobile Restaurant POS system, this can be updated easier through the website. Because of the cloud-based system, managers can also check the updates even though they are not in the restaurant at that time.
Fasten the orders and payments
Mobile Restaurant POS can fasten the foods and drinks orders as they will be recorded into the POS system automatically. After it is recorded, every single menu prices are shown clearly. It causes the payments process faster as well. The customers are informed and known how much they need to pay. Moreover, the total price which is shown also encourages the customers on how they want to pay.
Reduce employee cost
We know that the success key of managing restaurant is having staff that can serve customers perfectly. However, during the rush hours, staff needs to works faster. Sometimes it left a slightly bad impression to the customers because customers expect the best service. However, by using E-Menu, customers can order their foods and drinks by themselves which allow restaurants to have only a few waitresses. It means restaurants can reduce employee cost.
Do you want to evolve your restaurant business to the next level? Also, read 5 Reasons Why Restaurant Marketing Automation is Important.