Order Taking

Every Order Captured
Every Opportunity Closed
Powered by AI.

From answering customer inquiries to taking orders, recommending additional products, and collecting payments, your AI Coworker keeps selling, even when your team is offline.

Try AI for Order Taking See How AI Works

Takes orders on

Hi! Do you still have 1kg Arabica coffee beans? I need 20 bags for my cafe this week.

Yes — 64 bags in stock at A$38 each, so 20 bags comes to A$760. Anything else for this order?

Add 5 cartons of oat milk too.

Added! 5 cartons at A$42 each brings your total to A$970. Most cafes also restock vanilla syrup with this order — shall I add a bottle?

Not this time. Please confirm the order.

Done — order #2148 is confirmed and your payment link is right here in WhatsApp. You can also order via Messenger or Instagram DM anytime.

I will keep monitoring changes and notify the team when the next risk needs action.

Respond Instantly. Sell Continuously.

Your AI Coworker responds just like a helpful sales representative—answering questions, recommending products, processing orders, and following up until the purchase is complete.

Take orders straight from

I found an update that needs attention.

Hi! I'd like to order 120 office chairs for our new office. Do you still have them in stock?

Yes! We have 185 office chairs in stock, so we can fulfil your WhatsApp order in full.
- Would you like the standard black model or the ergonomic version?
- I can also prepare a quotation and arrange delivery for your preferred date.

I found an update that needs attention.

I'll take 120 ergonomic chairs.

Great choice — the ergonomic model is A$340 each. Customers ordering it often add adjustable footrests for extra comfort.
- Footrests are A$55 each.
- Shall I add 120 to your order?
- Done! Your running total is A$47,400.

I'm sending your quotation with a payment link now — once paid, your order is confirmed instantly.

Stay ahead of every order.

Your AI Coworker continuously monitors incoming orders, inventory availability, processing delays, and fulfillment status, surfacing the tasks and exceptions that need your attention.

Never Stop Selling

Your AI Coworker responds to customers 24/7 across every channel, so orders keep coming in even outside business hours.

Maximise Every Order

Recommend relevant products, bundles, and add-ons automatically to increase average order value with every conversation.

Process Orders Instantly

Capture customer requests, validate order details, and create sales orders automatically without manual admin.

Turn Every Customer Conversation Into Revenue

Your AI Coworker answers customers, processes orders, and helps increase every transaction automatically.

Takes Orders Across Every Channel

Handle customer orders from WhatsApp, email, live chat, social media, and more through one AI Coworker.

Understands PDFs & Voice Notes

Extract products, quantities, and customer instructions from purchase orders, PDFs, images, and voice messages.

Recommends Upsells Automatically

Suggest complementary products, bundles, or premium options based on what customers are buying.

Creates Sales Orders Automatically

Convert customer conversations into ERP-ready sales orders with validated pricing and inventory.

Collects Payments

Share invoices, payment links, and payment instructions while following up until customers complete payment.

Answers Customer Questions Instantly

Respond to inquiries about products, pricing, stock availability, delivery status, and previous orders using live ERP data.

Your Best Salesperson Never Sleeps

Handle inquiries, recommend products, process orders, and collect payments around the clock with one AI Coworker.

Try AI for Order Taking

Frequently Asked Questions

Got questions? We've got answers. Browse common questions below or reach out to our team.

What does an AI Coworker for order taking do?

It answers inquiries, captures customer requests, recommends relevant products, creates validated sales orders, and helps collect payment from one continuous conversation.

Can it handle orders outside business hours?

Yes. The AI Coworker responds 24/7 across connected channels, so customers can keep asking questions and placing orders even when your team is offline.

Can it understand unstructured customer orders?

Yes. It can extract order details from PDFs, purchase orders, images, and voice notes, then turn that information into structured ERP-ready sales data.

How does it increase order value?

The AI Coworker suggests complementary products, bundles, and premium options based on what the customer is already buying, which helps increase average order value naturally during the conversation.

Can it help collect payment too?

Yes. It can share invoices, payment links, and payment instructions, then keep following up until the customer completes payment.