Sage X3 ERP Review: Features, Benefits, and Better Alternatives

Running a business without an integrated system such as ERP for finance, inventory, or procurement can lead to inefficiency, scattered data, and delayed decisions. In Malaysia’s regulated market, these issues often affect long-term performance and make compliance more difficult.

The 2023 Auditor General’s Report revealed that some agencies struggled with weak financial management. MADA, for instance, recorded undocumented expenditures of RM392.95 million, showing how poor systems can result in serious financial risks for organizations.

In this article, we’ll review Sage ERP, particularly the X3 version, and assess its fit for Malaysian companies. We’ll highlight its features, pros, cons, and how it compares with alternatives like HashMicro ERP software. By the end, you’ll know whether Sage X3 suits your operational and compliance needs.

What You Need to Know About Sage X3

Sage X3 ERP is an Enterprise Resource Planning (ERP) software by Sage Group. This software is intended for medium to large businesses in various industries. Its function is to help manage business processes centrally.

Initially, this software was launched by a French company called Adonix in 1997. Its initial name was Adonix X3 before it was acquired by Sage Group in 2005. After the acquisition, the name was changed to Sage X3 and continued to be developed.

Since then, Sage X3 has undergone several updates. The aim is to keep the system fit for today’s business needs. The updates include feature and appearance adjustments.

Sage X3 is used to organize business activities such as finance, logistics, and production. This software helps simplify work in one system. However, its use still requires customization according to each business structure.

Key Features of Sage X3 

Sage X3 ERP is built to help companies manage their operations more effectively by improving access to data, simplifying workflows, and supporting better decision-making. Below are some of the key features that make this system valuable for growing businesses:

• Real-time data access: Provides up-to-date business information that enables quicker decisions and helps companies respond effectively to market changes.
• User-friendly design: Offers an intuitive interface that makes it easier for teams to access, understand, and use data in daily tasks.
• Comprehensive modules: Covers essential functions such as sales, finance, CRM, inventory, and supply chain management to streamline operations.
• Advanced reporting and analytics: Tracks business performance and highlights areas that require improvement, supporting more informed strategies.
• Customizable workflows: Adapts to a company’s changing needs with flexible system settings, allowing businesses to scale without replacing their ERP software.

Key Capabilities of Sage X3

ERP software provides essential functions that help companies operate more efficiently and maintain better control over business processes. The following are some of the most important capabilities that organizations can rely on:

• Financial management: Automates accounting tasks, improves financial accuracy, and delivers profitability insights to support better planning.

• Production management: Includes Bill of Materials (BOM) planning, shop floor control, and quality monitoring to keep production running smoothly.

• Supply chain management: Manages purchasing, warehouse operations, and inventory in real time, enabling stronger logistics and vendor coordination.

• Business intelligence: Offers advanced reporting and analytics tools that allow businesses to evaluate performance and make informed decisions.

Benefits and Drawbacks of Sage X3

Sage X3 ERP is widely used by companies in the manufacturing and distribution sectors, offering various strengths and challenges depending on business needs. Below is a summary of its key advantages and limitations:

Pros:

• Industry focus: Sage X3 offers specialized tools for manufacturers and distributors, making it suitable for businesses in these industries.
• Adaptability: The system can be adjusted to support business expansion and changes over time.
• Cost-effective: Compared to some other ERP systems, Sage X3 is often seen as a more affordable and lower-risk option.
• Comprehensive reporting: It includes solid reporting functions that can handle multiple branches and detailed operational data.

Cons:

• Need for add-ons: Some business requirements may not be met with the standard version and could require extra customization.
• Complex setup: Users moving from simpler tools like Excel might find the platform more complicated.
• Scalability challenges: While scalable, Sage X3 might not be ideal for very large enterprises with complex, global operations.
• Outdated interface: Some users feel that the software interface could be more modern, which may impact ease of use.

While Sage X3 ERP provides a solid option for medium to large companies, many businesses in Malaysia look for more flexibility and user-friendly solutions. The table below compares Sage X3 with HashMicro ERP software to help you see why HashMicro is a stronger alternative.

Enhance Business Efficiency with HashMicro’s ERP Software in Malaysia

HashMicro is a leading ERP software provider in Southeast Asia known for its ability to help companies improve operational efficiency. In Malaysia, HashMicro offers customized ERP solutions for more than 15 types of industries, including manufacturing, distribution, and professional services.

One of the key advantages of the HashMicro ERP system is its ability to support unlimited user access at no additional cost. Additionally, HashMicro’s solutions have been tailored to meet local regulations and business needs in Malaysia, making them more relevant and easier to adopt for domestic companies.

As a top alternative to Sage X3 ERP, HashMicro offers advanced features that can boost productivity and support sustainable business growth. This system not only helps you achieve your business goals but also delivers more value than you expect.

Before exploring the various premium features of HashMicro ERP, you can view the pricing details first. With HashMicro, you will get a system that simplifies operations and accelerates your business decision-making process. Here’s what we offer:

• 100% Unlimited Users at No Extra Cost: Everyone on your team can use the system without any extra charges, helping improve teamwork.
• Customizable to Your Needs: The system can be adjusted to fit your specific business requirements, offering flexibility in setup.
• Easy-to-Use Interface: The user-friendly design makes it simple for anyone to use the system without special training.
• Access from Anywhere: The ERP software works on both web and mobile, allowing you to access it anytime and anywhere for added convenience.
• Strong Analytical Tools: Powerful analysis features give you insights into your business performance, helping you make better decisions.
• Good Integration with Other Systems: This ensures that data works well together across different systems, making workflows smoother.
• Expert Support: Our support team is here to help you from setup to maintenance, ensuring you get the most out of our system.
• Responsive After-Sales Service: We are committed to providing fast and quality support after the sale, ensuring your business runs smoothly over time.

Conclusion  

Sage X3 ERP is a comprehensive solution for medium to large companies, especially those operating in the manufacturing and distribution sectors. Core functions such as supply chain monitoring, integrated workflows, and real-time analysis can significantly improve operational control and decision-making speed.

However, despite its advantages, Sage X3 may pose challenges for some users, particularly regarding system complexity and the need for additional customization to meet specific business requirements.

For companies in Southeast Asia seeking a more flexible alternative, HashMicro ERP is a practical and scalable option. Designed to accommodate various industries, HashMicro offers user-friendly features such as unlimited user access, local compliance support, and high-level customization—all backed by responsive customer service.

By leveraging HashMicro’s ERP solution, companies can optimize their operations, respond to market changes more effectively, and support sustainable growth. Schedule a free demo now and learn how HashMicro’s ERP system can support your business performance.

Question About Sage ERP

• What is an ERP system Sage?

  Sage is an ERP (Enterprise Resource Planning) system designed to help businesses manage key operations such as finance, supply chain, inventory, and production. One of its well-known products, Sage X3 ERP, is aimed at medium to large companies seeking industry-specific functionalities.

• Is Sage a CRM or ERP?

  Sage primarily functions as an ERP system, although it includes CRM (Customer Relationship Management) modules as part of its broader solution. Its core focus remains on integrating and automating business processes across departments.

• Which is better, SAP or Sage?

  Both SAP and Sage serve different markets—SAP targets large enterprises with extensive needs, while Sage is more suitable for mid-sized businesses. However, if you’re seeking a cost-effective, scalable, and easy-to-implement solution in Southeast Asia, HashMicro stands out as the best ERP option for growing businesses.

• Is Sage a good ERP?

  Sage ERP is suitable for companies in manufacturing and distribution, offering solid features and reporting tools. However, it can be complex and may require significant customization. For businesses looking for a more modern and flexible ERP system, HashMicro offers a superior alternative with localized features, unlimited users, and a user-friendly design.