The global order fulfillment software market size was anticipated to be worth USD 3.14 billion in 2024, projected to reach USD 7.57 billion by 2033 at a 10.2% CAGR during the forecast period from 2025 to 2033. The use of order fulfillment software can assist businesses of all sizes to handle the growing market by simplifying the supply chain and logistical procedures.
Malaysian businesses are under growing pressure to handle the growing market and fulfill customer orders in a timely, precise, and effective way. Order fulfillment software is being used by companies in various industries to increase efficiency, reduce delays, and, most importantly, to prevent mistakes made by manual work.
Continue reading this article as we will provide an extensive selection of the best 15 order fulfillment software in Malaysia for 2025, to assist your organization in making well-informed decisions and ensure the operational success of your company.
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What is Order Fulfillment Software?
Order fulfillment software in Malaysia is a digital solution that assists companies in managing and automating the complete process of receiving, processing, packaging, and shipping customer orders. For businesses that handle large amounts of transactions, including those in e-commerce, retail, wholesale, and manufacturing, this technique is highly beneficial.
Online order fulfillment software is essential to ensure seamless operations across sales channels and warehouses in a competitive market like Malaysia, where accuracy and speed of delivery are critical to customer satisfaction.
15 Best Order Fulfillment Software in Malaysia
Whether you’re a growing SME or an established enterprise, choosing the right order fulfillment system can significantly boost operational efficiency and customer satisfaction.
To help you decide, here are the best 15 order fulfillment software in Malaysia:
1. HashMicro Order Fulfillment Software
HashMicro Order Fulfillment Software is designed to help companies of all sizes automate and optimize the whole order-to-delivery process. The system guarantees that every client order is processed correctly and delivered on schedule by combining essential operations, including inventory management, sales, procurement, and shipping.
Businesses can reduce human error, accelerate processing times, and boost overall warehouse operations efficiency with real-time inventory tracking, automated pick-and-pack lists, barcode scanning, and shipping integration.
HashMicro’s order fulfillment features include:
- Customer retention program: Store and manage vast consumer data sets to support personalized campaigns and customer segmentation.
- Accounting and finance tools: Create and manage invoices using multiple professional templates that align with your business branding.
- Purchase order system: Automate product ordering workflows and apply multi-level approval structures for each purchase request.
- Inventory management module: Monitor stock levels in real-time and set restock thresholds based on delivery schedules and demand.
- Bank reconciliation feature: Automatically match incoming payments with bank transactions across various banking institutions.
- Reporting dashboard: Track financial and operational data and generate structured reports within the same system.
The resources, objectives, and budget of your company must all be taken into account when choosing an order fulfillment plan. To compare the prices and benefits that suit your unique needs, click our pricing system below.
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2. Acctivate
Acctivate is a full-featured order fulfillment software designed to meet the demands of growing distribution companies. Its advantages for inventory management and solid order processing make it a popular choice for businesses. Additionally, the software enables multi-channel interaction for seamless operations.
Acctivate order fulfillment features include:
- Inventory tracking and forecasting
- Multi-channel order management
- Barcode and lot tracking
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3. TradeGecko
TradeGecko is an innovative order fulfillment software designed for modern, multi-channel wholesale distribution. Expanding distributors greatly benefit from features like extensive analytics and interaction with multiple e-commerce fulfillment software.
TradeGecko order fulfillment features include:
- Customer-specific pricing
- Monitoring and controlling
- Multi-warehouse inventory
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4. Oracle
Oracle order fulfillment management software provides an integrated system for managing all corporate management tasks. It is renowned for being scalable and adaptable, which makes it ideal for growing companies. The software’s wide range of features allows businesses to adapt it to their growing requirements.
Oracle order fulfillment features include:
- Real-time data and analytics
- E-commerce integration
- Customer Relationship Management (CRM)
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5. Fishbowl
Fishbowl offers order fulfillment software connected to several accounting software programs. The application helps businesses with inventory management, order fulfillment, and producing thorough reports for performance evaluation.
Fishbowl order fulfillment features include:
- Inventory management that connects with order and shipping processes
- Barcode scanning for inventory accuracy and efficiency using a cross-dock warehouse strategy
- Customized reporting capabilities
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6. QuickBooks
QuickBooks is an order fulfillment software that makes financial administration and inventory tracking easier. For businesses, the software makes it easier to integrate economic data, maintain inventory across locations, and manage sales orders.
QuickBooks order fulfillment features include:
- Automated billing and invoicing
- Time-tracking features connected to specific orders or clients
- Scalable database
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7. Brightpearl
Brightpearl is a cloud-based wholesale distribution software that can automate a number of business activities, including purchasing, inventory control, order management, and supplier management.
Brightpearl order fulfillment features include:
- Real-time inventory levels insight
- Real-time sales insight
- Comprehensive consumer data
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8. Acumatica
Acumatica order management and fulfillment software provides comprehensive and adaptable company management solutions. The program facilitates business by offering features for order processing, inventory control, and customer management.
Acumatica order fulfillment features include:
- Directly connecting to the general ledger, accounts payable, and accounts receivable
- An integrated CRM system that synchronizes customer data
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9. SAP
SAP order fulfillment software helps with order, manufacturing, HR, and finance management, among other operations. In addition, it provides a real-time view of all transactions, promotes mobility, and automates the supply and distribution chain.
SAP order fulfillment features include:
- Comprehensive pricing models
- Discount management
- Integrated shipping and logistics features
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10. Sypro
SYSPRO offers comprehensive order fulfillment software for effective production scheduling, order fulfillment, and supply chain and inventory optimization.
Syspro order fulfillment features include:
- Integrated quality management tools
- Sophisticated planning and scheduling systems
- Real-time access to corporate data
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11. Infor
With a focus on sector-specific solutions, Infor offers order fulfillment software that caters to the unique needs of distribution companies. Its user-friendly design and extensive analytical capabilities help companies become more productive.
Infor order fulfillment features include:
- Supply chain planning
- Warehouse management
- Distribution ERP analytics
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12. Katana
For small and medium-sized enterprises, Katana is an innovative order fulfillment software. Its user-friendly design and focus on production scheduling make it ideal for distributors. The smooth integration of Katana with other essential business tools is guaranteed by its integration features.
Katana order fulfillment features include:
- Production scheduling and tracking
- Real-time inventory updates
- Integration with e-commerce platforms
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13. Microsoft Dynamics 365
Microsoft Dynamics 365 order fulfillment software helps businesses operate more efficiently. Its cloud-based platform allows teams to collaborate effectively and access real-time data for informed decision-making by seamlessly connecting numerous corporate functions.
Microsoft order fulfillment features include:
- Unified operations
- Financial management
- Customer engagement
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14. Epicor
Epicor order fulfillment is made explicitly for the distribution and industrial sectors. Epicor helps businesses boost efficiency and adapt to changing market needs by placing a strong focus on industry-specific requirements.
Epicor order fulfillment features include:
- Inventory control
- Supply chain management
- Financial management
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15. Bluecart
BlueCart is among the top order fulfillment software for the food service and hotel industries. Automating order administration, inventory tracking, and customer relationship management increases operational efficiency.
Bluecart order fulfillment features include:
- Mobile order management
- Integrated digital catalog providing customers with a comprehensive view of products
- Integrated payment processing streamlines the checkout process
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Key Features to Look for in Order Fulfillment Software
When choosing order fulfillment software in Malaysia, it’s important to select a solution that aligns with your business goals, industry requirements, and the local logistics ecosystem.
Here are the key features to look for:
- Real-time inventory management: Track inventory levels across multiple warehouses to prevent stockouts or overselling, ensuring accurate order processing at all times.
- Automated sales order processing: Automatically capture and process orders from various channels (eCommerce, retail, B2B) without manual input, reducing delays and errors.
- Shipping integration with local couriers: Choose software that integrates with Malaysia’s popular shipping providers like Pos Laju, J&T, Ninja Van, or DHL for faster, trackable deliveries.
- Smart pick, pack & ship functions: Generate automated pick-and-pack lists, optimize packaging workflows, and streamline shipment scheduling from one dashboard.
- Barcode & batch number scanning: Improve speed and accuracy during warehouse operations by enabling barcode scanning and batch/serial number tracking.
- Fulfillment analytics & reporting: Access real-time dashboards to monitor fulfillment KPIs such as order accuracy, delivery time, and warehouse productivity.
How to Choose the Right Order Fulfillment Software
Choosing the right order fulfillment software in Malaysia involves more than just comparing features; it requires a clear understanding of your business needs, customer expectations, and local logistics challenges.
Here are three simple steps on how to choose the right order fulfillment software:
1. Identify your fulfillment needs
Start by assessing current challenges. Are you dealing with ineffective warehouse operations, inventory issues, or delays? List essential features like automated picking, real-time inventory tracking, and integration with regional courier services such as Pos Laju, J&T, and Ninja Van.
2. Evaluate compatibility & integration
To guarantee seamless operations, select software that readily connects with your current systems. Seek out suppliers who offer specialized features specific to the Malaysian market and support the tools you currently use.
3. Consider scalability & local support
Select a solution that can expand with your company and manage higher order volumes during busy times. To guarantee long-term success, choose vendors with local implementation experience, reliable customer service in Malaysia, and training options.
Conclusion
As customer expectations for fast, accurate, and transparent deliveries continue to rise, implementing the right order fulfillment software has become essential for businesses in Malaysia.
Whether you’re running an e-commerce store, managing multiple warehouses, or distributing products nationwide, the HashMicro order fulfillment software can streamline your operations, reduce errors, and boost customer satisfaction.
Try our free demo today and see how HashMicro fully understands your business needs.
FAQ About Order Fulfillment Software
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What are the four types of fulfillment?
The four types of fulfillment are in-house fulfillment strategy, third-party logistics (3PL), drop shipping, and hybrid fulfillment, each with distinct approaches to order processing and shipping.
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What is an example of order fulfillment?
Once confirmed, the order is forwarded to the warehouse, where staff locate and securely package the laptop for shipment. The shipping team then selects the most suitable carrier based on the customer’s preferred shipping method and destination.
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Is OMS a CRM tool?
An Order Management System (OMS) is not a CRM tool; it focuses on processing and fulfilling orders efficiently. However, some OMSs integrate CRM functionalities to enhance customer service.
