15 Best Restaurant Management Software System in 2025

Many multi-branch restaurants often face inefficiencies because they don’t have the right restaurant management platform in place. Relying on outdated manual processes can lead to problems like unnecessary food wastage, stock imbalances between branches, and limited visibility into real-time data—all of which can hurt overall profitability.

Modern technology provides solutions to these challenges. With MyDIGITAL driving digital transformation in Malaysia by 2030, adopting the right restaurant management software market trends can boost efficiency. Automation, from inventory tracking to order management, optimizes workflows and enhances profitability.

This article will recommend some of the best Restaurant Management Software, including HashMicro Restaurant Software, that can help you optimize daily operations, reduce errors, and increase profits. With these solutions, you can focus on what matters most for business growth.

Key Takeaways Restaurant Management Software automates tasks such as order processing and inventory tracking, reducing waste and enhancing daily operations. With detailed analytics, businesses can gain a deeper understanding of sales trends and customer preferences, enabling them to optimize menus and marketing strategies. Features such as real-time inventory tracking and quick payment systems ensure better service and enhanced customer satisfaction. HashMicro’s Restaurant Management System provides tools to streamline operations, track inventory, and boost overall efficiency. Click Here to Get the Free Demo!

Shortlisted Best Restaurant Management Software

Based on my research, here is the shortlisted selection of the best restaurant management software available today, designed to simplify operations, manage orders, and enhance customer experience. These solutions offer features like POS integration, inventory tracking, and staff management to help restaurants run more efficiently.

What is Restaurant Management Software?

Restaurant management software is a digital solution that streamlines various aspects of restaurant operations through a single, integrated platform. It combines essential tools like reservations, order management, inventory tracking, employee scheduling, and CRM to help restaurant owners run more efficiently.

By centralizing these functions, restaurant management software reduces the need for multiple disconnected systems and manual work. It enables real-time data access, improves order accuracy, enhances customer service, and helps managers monitor operations more effectively, anytime, from anywhere.

To better understand what restaurant management software can do, the table below outlines some of the key features commonly found in these systems. Each function plays a role in improving efficiency, customer satisfaction, and overall operational control.

Feature	Description
Point of Sale (POS)	Handles transactions, processes payments, and integrates with POS hardware.
Order & Reservation Management	Manages dine-in, takeaway, and delivery orders, including table and booking tools.
Inventory Control	Tracks stock levels, automates reordering, and helps reduce food waste.
Menu Management	Allows easy menu updates including modifiers, categories, and specials.
Customer Relationship Management (CRM)	Builds customer profiles, manages loyalty programs, and collects feedback.
Staff Management	Assigns roles, manages schedules, tracks hours, and supports payroll.
Reporting & Analytics	Generates reports on sales, operations, and staff performance.
Integrations	Connects with accounting, e-commerce, and third-party delivery services.

15 Best Restaurant Management Software in Malaysia

When managing a restaurant, choosing the right restaurant management software can significantly streamline operations and improve customer satisfaction. Here are some recommendations regarding restaurant management software in Malaysia that you can consider:

1. HashMicro: Inventory, POS, and SCM unified to simplify restaurant operations.
2. TouchBistro: Tailored to the specific needs of the hospitality industry.
3. Xenia: Efficient and provides real-time updates on order status.
4. Clover: It is adaptable to a wide range of restaurants.
5. Sage: Streamline operations and improve financial oversight.
6. Toast: It is a user-friendly interface with extensive analytics.
7. UpMenu: Manage digital menus and process online payments.
8. Lightspeed: Ensures accessibility and real-time data updates.
9. iFoodDS: Enhance service quality and increase F&B profits.
10. Restaurant365: Insights into sales trends and business performance.
11. Safefood 360°: Focuses on food safety and compliance solutions.
12. Yodeck: A solution for restaurants seeking to engage customers visually.
13. Square POS: Restaurant management with easy payment processing and robust POS.
14. OpenTable: Advanced reservation tools that help optimize table turnover.
15. Owner.com: All-in-one restaurant platform with ordering and loyalty marketing.

1. HashMicro Restaurant Management System

HashMicro is a leading provider of ERP software solutions in Malaysia. The company offers cloud-based tools to streamline various business processes, including inventory management, a POS system, and supply chain management, all within a single platform. HashMicro’s software is renowned for its robust integration capabilities and flexibility in customizing according to business needs, making it an excellent choice for mid-tier organizations and enterprises across various industries.

This restaurant management software is also designed to improve the operational efficiency of restaurants with multiple branches. With its superior features, you can manage various branches more easily and coordinate, thereby reducing the risk of errors and ensuring consistent service across the restaurant network.

HashMicro provides comprehensive restaurant management solutions to improve operational efficiency and profitability. In addition to delivering F&B software, HashMicro offers a range of end-to-end solutions, including procurement management systems, restaurant accounting software, and CRM sales solutions, serving more than 25 industries.

HashMicro’s F&B Software offers outstanding features such as:

• Multi BoM / Recipe Management: Recipes and ingredients are tracked using First-In-First-Out and LIFO methods, which improves inventory accuracy and protects secret recipes via the Secret BoM feature.
• Centralized Multi-Branch POS: A unified POS system allows real-time monitoring of sales and stock across branches, making multi-location operations easier to manage.
• Automated COGS by Recipe: Food costs are calculated automatically based on recipes used, allowing restaurants to optimize pricing and improve profitability.
• Central Kitchen Management: Ingredients and prepared items are distributed efficiently from a central location, ensuring consistency and cutting operational delays.
• Run Rate Automation: Tracks consumption rates and sends alerts before stock runs low, helping avoid shortages and improving inventory planning.
• Automated Promotion Management: Promotions are applied based on cart contents, allowing flexible offers that attract customers and increase sales.
• Restaurant Reservation Management: Online and phone bookings are streamlined, reducing wait times and improving the overall dining experience.
• Loyalty Points Management: Customer rewards are applied automatically, encouraging repeat visits and building long-term brand loyalty.

Pros	Cons
Integration with various modules according to business needs 100% Unlimited users In-house developer Fast implementation Flexibility in the purchasing model Offers free demos and business consultation with a team of experts.	Varied and complex features require consultation with the team to determine the suitable features.

If you’re interested in learning more about how HashMicro Restaurant Management Software can optimize your restaurant operations, click the banner below to view our pricing scheme.

2. TouchBistro 

TouchBistro is a restaurant management system designed to improve service efficiency in restaurants and bars. Its features can help streamline business operations. TouchBistro restaurant management system is highly user-friendly and tailored to the specific needs of the hospitality industry.

Here are the various features of TouchBistro:

• Point of Sale
• Kitchen display system
• Profit management
• Customer loyalty management

Pros	Cons
Intuitive and easy-to-understand user interface Reports are easily accessible	Unresponsive customer service Limited integration with other systems

3. Xenia Restaurant System

Xenia is a cloud-based restaurant management software in Malaysia. It emphasizes ease of use and flexibility, making it suitable for small to medium-sized restaurants. Xenia’s restaurant management system capabilities enable efficient table-side ordering and provide real-time updates on order status. The following are features of the Xenia restaurant management system:

• Daily task checklist
• Preventive maintenance
• Team chat

Pros	Cons
Excellent and responsive customer support Modern user interface  Features are easy to understand and support the business	Limited integration with other systems

4. Clover Network Restaurant Software

Clover Network is a versatile point-of-sale (POS) system designed for a wide range of restaurants, from quick-service to full-service dining establishments. Clover Network restaurant management system includes customizable POS terminals, mobile POS devices, and customer-facing displays, making it adaptable to different restaurant environments.

Here are the various features of the Clover Network restaurant software:

• Customer management
• Discount management
• Rating management

Pros	Cons
Easy-to-use features that support business needs Simple and user-friendly interface	High implementation costs Limitations of integration with other modules

5. Sage Restaurant System

Sage restaurant management system provides comprehensive business management solutions, including software tailored for the hospitality and restaurant industry. Sage’s restaurant management software can streamline operations and improve financial oversight. Here are the various features of the Sage restaurant software:

• Simplify inventory management
• Sales and marketing performance insight
• Automate finances

Pros	Cons
Features are easy to use and support business needs Ease of integration with other modules	The performance of the system is not optimal Unresponsive customer service

6. Toast Restaurant Management

Toast is an all-in-one software for restaurant platforms known for its robust POS system. This software offers integrated hardware solutions and mobile devices, enabling staff to efficiently take orders and process payments. Toast restaurant management system is a user-friendly interface, and extensive analytics make it a popular choice among restaurateurs.

The following  are the various features of the Toas food and beverages software:

• Payment processing
• Online ordering
• Email marketing
• Point of Sales

Pros	Cons
A simple interface Features that support business needs	Unresponsive customer support The software is not mobile-friendly

7. UpMenu Restaurant Software

UpMenu is a specialized software platform for managing online food ordering and delivery. It provides tools for creating branded websites, managing digital menus, and processing online payments. UpMenu restaurant management system focuses on enhancing the online presence of restaurants and improving customer engagement through marketing features like loyalty programs and email campaigns.

Here are the various features of the UpMenu restaurant software:

• Food ordering system
• Marketing tools
• Loyalty program tools
• Reservation system

Pros	Cons
Easy-to-use setup and good functionality Great customer support	No API for custom integration Limited integration with another system

8. Lightspeed System

Lightspeed is a comprehensive point-of-sale (POS) and restaurant management system that provides tools for managing orders, inventory, and customer relationships. An extensive restaurant management system, with a cloud-based architecture, ensures accessibility and real-time data updates, which are crucial for multi-location restaurants.

Here are the various features of the Lightspeed software:

• Point of Sales
• Inventory management
• Accounting
• Kitchen display system 

Pros	Cons
The UX is so easy and intuitive Very supportive customer support	Limited integration with other modules A steep learning curve

9. iFoodDS Restaurant Platform

iFoodDS specializes in food safety and quality management solutions for the restaurant industry. iFoodDS restaurant management system helps restaurants improve service quality, thereby increasing the profitability of their food and beverage (F&B) business. The following are the various features of the iFoodDS restaurant management software:

• Quality Control Management
• Food Safety Software
• Traceability

Pros	Cons
The features are easy to use It has good customer service	Outdated user interface

9. Restaurant365 

Restaurant365 is a comprehensive restaurant management software that integrates accounting, operations, and inventory management into a single platform. Restaurant365 restaurant management system also has robust analytics to provide insights into sales trends, cost control, and overall business performance. 

Here are the various features of the Restaurant365 restaurant management software:

• Inventory management
• Invoice management
• Report and analytics

Pros	Cons
Integration capabilities with multiple modules Intuitive user interface	High implementation costs Steep learning curve

11. Safefood 360° Restaurant Platform

Safefood 360° focuses on food safety management and compliance solutions. Safefood 360° restaurant management system enables restaurants to implement and maintain high food safety standards, thereby reducing the risk of non-compliance and enhancing customer trust. The following are the various features of the Safefood 360°:

• Management system
• Prerequisite programs
• Document control
• Supplier management

Pros	Cons
Features that support the overall business process Good customer service	Customisation of the modules can be complex and time-consuming

12. Yodeck 

Yodeck is digital signage software that allows restaurants to create and manage visual content on screens within their establishments. Yodeck restaurant management system features an intuitive interface, and its cloud-based platform enables remote management of displays, making it a convenient solution for restaurants seeking to visually engage customers. The following are the various features of the restaurant management software from Yodeck:

• Schedule menus
• Promote events
• Inform visitors
• Think green

Pros	Cons
Integration capabilities with various applications User-friendly interface and easy to use	Sub-optimal software system and frequent technical problems There is a slight learning curve

13. Square POS

Square POS is an affordable restaurant management software perfect for small businesses. It simplifies order handling with a clear interface, supporting table tracking, inventory updates, and real-time menu changes. Known for easy setup, it connects with online stores for better ordering flexibility.

The following are the various features of the Square POS:

• Simple payment processing
  
• Menu and inventory management
  
• Table and order tracking
  
• Easy e-commerce integration

Pros	Cons
Simple setup and affordable for new businesses Integrated payment and inventory tools	Limited advanced features for scaling Lacks centralized multi-branch control

14. OpenTable

OpenTable is a restaurant management software trusted for reservation tools and table optimization. It uses table layout intelligence to maximize seat usage without overcrowding, improving peak hour management. It also integrates with platforms like Square to support marketing, reviews, and online ordering features. 

The following are the various features of the OpenTable:

• Guest review and table management
  
• Menu customization options
  
• Customer profile tracking
  
• Online ordering integrations

Pros	Cons
Advanced table management and reservation tools Supports customer reviews and guest profiles	Focused mainly on reservations, fewer all-in-one features Add-ons may increase total cost for small businesses

15. Owner.com

Owner.com is a restaurant platform that boosts direct sales and loyalty by replacing third-party tools with in-house systems. It offers online ordering, upselling, and rewards, helping data-driven restaurants grow customer loyalty and retain more revenue engagement. The following are the various features of Owner.com:

• Optimized web design and smart upsells
  
• Loyalty rewards and mobile app tools
  
• Zero-commission direct ordering
  
• Data-driven campaign and email marketing tools

Pros	Cons
Direct ordering reduces third-party commission fees Strong loyalty and email marketing features	Limited web design customization Premium pricing may not suit all business sizes

Overall Comparison of Restaurant Management Software in Malaysia

What is the Benefit of Restaurant Management Software?

RMS offers a range of benefits that can significantly enhance a restaurant’s efficiency and customer experience. By automating key processes, businesses can deliver consistent service while optimizing resource utilization. Here are the key advantages:

• Optimized Order Management: The restaurant management system reduces errors and speeds up service by directly sending orders from handheld devices to the kitchen.
• Integrated Payment Processing: The restaurant management system enhances customer convenience by enabling payments at the table, thereby improving overall satisfaction.
• Real-Time Inventory Tracking: The restaurant management system ensures popular menu items are always available, reducing waste and preventing stockouts.
• Detailed Analytics and Reporting: The restaurant management system provides valuable insights into sales trends, customer preferences, and operational bottlenecks for data-driven decisions.
• Improved Operational Efficiency: The restaurant management system Automates tasks, simplifies workflows, and enhances staff coordination, helping businesses run more smoothly.

By leveraging these benefits, restaurants can enhance service quality, lower operational costs, and foster growth through more informed, data-driven decision-making and increased customer satisfaction.

What to Consider when Choosing a Restaurant Management Software

Selecting the right Restaurant Management Software (RMS) is crucial for your restaurant’s smooth operation and success. With numerous options available, it’s essential to consider various factors to ensure you choose the best software that meets your needs. Here are the key aspects to evaluate:

1. Cost and ROI

Evaluate the software’s cost, including initial setup fees, subscription costs, and any additional charges for upgrades or support. It’s crucial to balance the price with the expected return on investment (ROI). A higher upfront cost might be justified if the software significantly enhances efficiency, reduces waste, and improves customer satisfaction.

2. Features and functionality

The primary consideration should be the features offered by the F&B software. Essential functionalities include point-of-sale (POS) integration, inventory management, table management, staff scheduling, and customer relationship management (CRM). Advanced features include online ordering, loyalty programs, and detailed analytics. Ensure the software covers all the aspects of your restaurant operations to streamline processes effectively.

3. Integration capabilities

Software for a restaurant should seamlessly integrate with other systems you currently use or plan to implement. This includes restaurant accounting software, restaurant payroll software, and third-party delivery services. Effective integration ensures a cohesive workflow, reduces data entry redundancy, and enhances overall operational efficiency.

4. Customization and flexibility

Every restaurant has unique needs, so customizable software is a significant advantage. Look for restaurant software that allows you to tailor features, reports, and user interfaces to match your specific operational requirements. Flexibility in customization ensures the software adapts to your business model rather than forcing you to conform to a rigid structure.

5. Security and compliance

Data security is paramount, especially when handling customer information and payment details. Ensure the software complies with industry standards and regulations, such as PCI DSS for payment processing. Robust security features, including encryption and regular updates, safeguard your business and customer data against breaches and fraud.

6. User reviews and recommendations

Research user reviews and seek recommendations from other restaurant owners or industry professionals. Real-world feedback offers valuable insights into the software’s performance, reliability, and the quality of customer service. Consider both positive and negative reviews to get a balanced perspective.

Read Also: Check out the best restaurant inventory software to optimize stock management and reduce waste in your restaurant.

Conclusion

Choosing the right restaurant management software is crucial to the success of your food and beverage (F&B) business. The right software can help automate various operational tasks such as inventory management, order management, and employee performance tracking. With this automation, you can reduce manual errors, improve efficiency, and gain deeper insights into your business through real-time reports and analytics, enabling you to make more informed and strategic decisions.

HashMicro’s F&B Software is the ideal solution for companies in Malaysia that want to optimize their operations and increase profitability efficiently. It features excellent capabilities, including multi-BoM, automatic COGS calculation based on recipes, and seamless integration with delivery platforms. Investing in Hash F&B simplifies day-to-day operations and provides a competitive edge that can increase your business’s profitability.

Schedule a free demo today and learn more about HashMicro’s features that suit your business needs!

FAQ about Restaurant Management System Malaysia

• What is the restaurant management system?

  A restaurant management system is software designed to streamline daily operations like order management, inventory tracking, and staff scheduling. Utilizing restaurant management software helps enhance efficiency and improve the customer experience.

• What is the best software for restaurant management?

  The best restaurant management software depends on your needs, but a great option is HashMicro Restaurant Software. HashMicro restaurant platform offers features like inventory control, table management, and sales reporting to simplify your operations.

• What are POS systems for restaurants?

  POS systems for restaurants are tools that process payments and manage orders. Modern restaurant software seamlessly integrates point-of-sale (POS) systems with features such as menu customization and real-time sales tracking to enhance operational efficiency.

• What is an example of a food management system?

  An example of a food management system is HashMicro Restaurant Management Software, which helps manage food inventory, monitor ingredient usage, and reduce waste, ensuring seamless operations.