The growth of the marketplace in Indonesia is driving higher retail growth. The convenience that can be utilized by retail businesses with this marketplace cannot be ignored. Its business potential continues to increase rapidly from time to time.
In this digital era, the marketing process is the main key to increasing revenue amid competition from other retailers. To be able to facilitate this marketing process retail businesses can use the Marketing Automation System with the benefits it provides. For example:
More Effective and Efficient Workflow
The Marketing Automation system enables companies to streamline, automate, and measure marketing tasks and workflows so that they can increase operational efficiency and grow revenue faster.
Utilizing the Mass Mailing Management feature of the Marketing Automation System, allows you to publish information about the products you sell to clients directly and massively.
With templates and customizable delivery times, it will make it easier for you to communicate regularly with consumers via email. Apart from saving energy, this will also save your productive time and costs.
Build Closeness with Customers
Establishing good relationships with customers is one of the keys to the success of retail businesses. A good interpersonal approach will make customers comfortable and trusting, so they will come back to shop at your store again.
Having customer data that is connected to the Marketing Automation system will help retail businesses to take a good approach to consumers. Make sure your customers remember your name, brand, or name of your online store when he will buy a product.
Share Special Offers to Your Loyal Customers
Greeting old customers will provide a good experience for consumers. By utilizing email marketing and also SMS marketing from the Marketing Automation system, you can contact all your old customers while providing special offers for them. In addition to building emotional closeness, this way you can also maintain better sales opportunities.
Increase Feelings of Ownership
Everyone always wants to be part of a group. So if you can make your customers feel they own the business you are running, this will open up opportunities to continue to maintain closeness with customers.
With a customer data system you can classify each of your customers, then create a community for certain products that are liked by customers. Managing small communities on the basis of love for the same product will enhance your engagement with customers.
Good Sales Report
Having detailed and in-depth sales reports will help you to make your sales bookkeeping within a certain period of time. The Hashmicro Marketing Automation system will help you to provide seller reports automatically and in real time.