Reviewer

Kaia Lockwood

Kaia Lockwood

Kaia brings product discipline and sharp systems thinking, with a reputation for clean scope and practical decision-making. Her background across product ownership and business systems analysis in payments reflects a leader who prioritises clarity, feasibility, and measurable outcomes.

Expertise

Inventory, Warehouse, Asset

Capability

Validation of inventory, warehouse, and asset lifecycle workflows
Feature-to-flow consistency checks (receiving, putaway, picking, dispatch
KPI definition and operational impact verification (OTIF, shrinkage, utilisation)
Cross-module alignment (Inventory ↔ WMS ↔ Asset)
Detection of unrealistic “automation” claims and missing edge cases

Skill

Operations process analysis
Product logic and user-flow validation
KPI and reporting literacy
Requirements clarity and documentation discipline
Practical scenario-building for ops team

Experience

Senior Product Manager
2023 - now
HashMicro
Product Owner
2021 - 2023
ReadyTech
Business Systems Analyst
2020 - 2021
Tyro Payments

Education

Master of Engineering
UNSW Sydney
Bachelor of Information Systems
University of Technology Sydney

"Operations works when every step has a trigger, owner, and measurable output."

- Kaia Lockwood

Articles

Consignment Inventory: How It Works and Why It Matters

10/04/2026

ABC Analysis: How to Maintain Inventory Control for Your Business

09/04/2026

Inventory Management: Definition, Types, and Implementation

07/04/2026

Periodic Inventory System: Definition and How It Works

06/04/2026

Perpetual Inventory: Real Time Stock Tracking Explained

02/04/2026

Understanding Warehouse Management System (WMS) and How It Works

12/03/2026

What Is an Asset Management System? Benefits & Uses

09/03/2026

Warehouse Automation: Definition, Benefits, Implementation

06/03/2026

What Is Predictive Maintenance in the Australian Industry?

26/02/2026

What Is Predictive Maintenance in the Australian Industry?

25/02/2026

Other Reviewer

Chris O’Donnell

Chris is an execution-focused project leader who prioritises governance, ownership, and predictable delivery. With a business analysis foundation, he’s known for crisp stakeholder alignment, practical planning, and a bias toward decisions that hold up under real constraints.
Experience
Experience 3 Years as Lead Project Manager

Claire Donnelly

Claire is a policy-led people leader with a strong balance of employee advocacy and organisational standards. Her track record spans HR partnering in large-scale environments and performance/talent programs in high-growth teams, which shows up in her decisive, risk-aware judgement.
Experience
Experience 4 Years as Senior HR Manager

Jessica Nolan

Jessica is an engineering-led professional with strong technical judgement and high standards for accuracy. Her experience building production systems in an operationally complex environment reflects a detail-driven approach, precise language, clear logic, and defensible claims.
Experience
Experience 4 Years as Senior Software Engineer

Luke Sheridan

Luke operates with a control-first mindset and a strong standard for precision, especially when decisions depend on numbers. His analytical foundation supports a finance leader who is structured, consistent, and careful about operational and reporting integrity.
Experience
Experience 4 Years as Head of Finance Dept.

Ricky Halim, B.Sc.

Ricky Halim is a professional in the field of technology and business development who focuses on innovative corporate solutions. With extensive experience in product management and growth strategy, Ricky has played a key role in making HashMicro the leading ERP solution in Southeast Asia, a breakthrough that combines system intelligence with modern operational needs.
Experience
Experience 11 Years as Managing Director