Reviewer

Kaia Lockwood

Kaia Lockwood

Kaia brings product discipline and sharp systems thinking, with a reputation for clean scope and practical decision-making. Her background across product ownership and business systems analysis in payments reflects a leader who prioritises clarity, feasibility, and measurable outcomes.

Expertise

Inventory, Warehouse, Asset

Capability

Validation of inventory, warehouse, and asset lifecycle workflows
Feature-to-flow consistency checks (receiving, putaway, picking, dispatch
KPI definition and operational impact verification (OTIF, shrinkage, utilisation)
Cross-module alignment (Inventory ↔ WMS ↔ Asset)
Detection of unrealistic “automation” claims and missing edge cases

Skill

Operations process analysis
Product logic and user-flow validation
KPI and reporting literacy
Requirements clarity and documentation discipline
Practical scenario-building for ops team

Experience

Senior Product Manager
2023 - now
HashMicro
Product Owner
2021 - 2023
ReadyTech
Business Systems Analyst
2020 - 2021
Tyro Payments

Education

Master of Engineering
UNSW Sydney
Bachelor of Information Systems
University of Technology Sydney

"Operations works when every step has a trigger, owner, and measurable output."

- Kaia Lockwood