Reviewer

Kaia Lockwood

Kaia Lockwood

Kaia brings product discipline and sharp systems thinking, with a reputation for clean scope and practical decision-making. Her background across product ownership and business systems analysis in payments reflects a leader who prioritises clarity, feasibility, and measurable outcomes.

Expertise

Inventory, Warehouse, Asset

Capability

Validation of inventory, warehouse, and asset lifecycle workflows
Feature-to-flow consistency checks (receiving, putaway, picking, dispatch
KPI definition and operational impact verification (OTIF, shrinkage, utilisation)
Cross-module alignment (Inventory ↔ WMS ↔ Asset)
Detection of unrealistic “automation” claims and missing edge cases

Skill

Operations process analysis
Product logic and user-flow validation
KPI and reporting literacy
Requirements clarity and documentation discipline
Practical scenario-building for ops team

Experience

Senior Product Manager
2023 - now
HashMicro
Product Owner
2021 - 2023
ReadyTech
Business Systems Analyst
2020 - 2021
Tyro Payments

Education

Master of Engineering
UNSW Sydney
Bachelor of Information Systems
University of Technology Sydney

"Operations works when every step has a trigger, owner, and measurable output."

- Kaia Lockwood

Articles

Warehouse Management: Processes, Benefits, and Best Practices

21/05/2026

Inventory Forecasting: Methods, Metrics, Formulas & How to Improve Demand Planning

20/05/2026

What Is Stocktake: Types, Benefits and Best Practice

19/05/2026

Out of Stock: Causes, Business Impact & How to Prevent It

18/05/2026

Stock Management: Full Explanation for Australian Businesses

13/05/2026

Safety Stock for Smarter Inventory Planning Decisions

11/05/2026

Inventory Turnover: Formula, Calculation & How to Improve Business Efficiency

08/05/2026

Inventory Days: A Smarter Way to Measure Stock Performance

07/05/2026

Inventory Tracking: Methods, Systems & Stock Accuracy Tips

06/05/2026

Backorder Meaning, Causes, and How to Manage It Effectively

06/05/2026

Other Reviewer

Chris O’Donnell

Chris is an execution-focused project leader who prioritises governance, ownership, and predictable delivery. With a business analysis foundation, he’s known for crisp stakeholder alignment, practical planning, and a bias toward decisions that hold up under real constraints.
Experience
Experience 3 Years as Lead Project Manager

Claire Donnelly

Claire is a policy-led people leader with a strong balance of employee advocacy and organisational standards. Her track record spans HR partnering in large-scale environments and performance/talent programs in high-growth teams, which shows up in her decisive, risk-aware judgement.
Experience
Experience 4 Years as Senior HR Manager

Jessica Nolan

Jessica is an engineering-led professional with strong technical judgement and high standards for accuracy. Her experience building production systems in an operationally complex environment reflects a detail-driven approach, precise language, clear logic, and defensible claims.
Experience
Experience 4 Years as Senior Software Engineer

Luke Sheridan

Luke operates with a control-first mindset and a strong standard for precision, especially when decisions depend on numbers. His analytical foundation supports a finance leader who is structured, consistent, and careful about operational and reporting integrity.
Experience
Experience 4 Years as Head of Finance Dept.

Ricky Halim, B.Sc.

Ricky Halim is a professional in the field of technology and business development who focuses on innovative corporate solutions. With extensive experience in product management and growth strategy, Ricky has played a key role in making HashMicro the leading ERP solution in Southeast Asia, a breakthrough that combines system intelligence with modern operational needs.
Experience
Experience 11 Years as Managing Director