Reviewer

Kaia Lockwood

Kaia Lockwood

Kaia brings product discipline and sharp systems thinking, with a reputation for clean scope and practical decision-making. Her background across product ownership and business systems analysis in payments reflects a leader who prioritises clarity, feasibility, and measurable outcomes.

Expertise

Inventory, Warehouse, Asset

Capability

Validation of inventory, warehouse, and asset lifecycle workflows
Feature-to-flow consistency checks (receiving, putaway, picking, dispatch
KPI definition and operational impact verification (OTIF, shrinkage, utilisation)
Cross-module alignment (Inventory ↔ WMS ↔ Asset)
Detection of unrealistic “automation” claims and missing edge cases

Skill

Operations process analysis
Product logic and user-flow validation
KPI and reporting literacy
Requirements clarity and documentation discipline
Practical scenario-building for ops team

Experience

Senior Product Manager
2023 - now
HashMicro
Product Owner
2021 - 2023
ReadyTech
Business Systems Analyst
2020 - 2021
Tyro Payments

Education

Master of Engineering
UNSW Sydney
Bachelor of Information Systems
University of Technology Sydney

"Operations works when every step has a trigger, owner, and measurable output."

- Kaia Lockwood

Articles

17 Best Asset Management Software in Australia (2026)

25/02/2026

What Is Demand Forecasting? Meaning, Methods, and Benefits

24/02/2026

What is Asset Lifecycle Management and Why is It Crucial?

23/02/2026

16 Best Warehouse Software in Australia (2026): Expert Picks

23/02/2026

Inventory Management System: Definition and How to Choose One

20/02/2026

16 Best Inventory Management Software in Australia (2026)

13/02/2026

Other Reviewer

Chris O’Donnell

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Experience
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Claire Donnelly

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Jessica Nolan

Jessica is an engineering-led professional with strong technical judgement and high standards for accuracy. Her experience building production systems in an operationally complex environment reflects a detail-driven approach, precise language, clear logic, and defensible claims.
Experience
Experience 4 Years as Senior Software Engineer

Luke Sheridan

Luke operates with a control-first mindset and a strong standard for precision, especially when decisions depend on numbers. His analytical foundation supports a finance leader who is structured, consistent, and careful about operational and reporting integrity.
Experience
Experience 4 Years as Head of Finance Dept.

Ricky Halim, B.Sc.

Ricky Halim is a professional in the field of technology and business development who focuses on innovative corporate solutions. With extensive experience in product management and growth strategy, Ricky has played a key role in making HashMicro the leading ERP solution in Southeast Asia, a breakthrough that combines system intelligence with modern operational needs.
Experience
Experience 11 Years as Managing Director