I write articles from the perspective of a business systems analyst as someone who spends each day turning messy, cross-team processes into a single system that people can actually run. I share ERP knowledge to help businesses choose the right approach, set realistic expectations, and build operations that stay consistent as they scale.
Expertise
ERP
Capability
ERP Process Mapping Across Departments
Requirements Gathering & Fit–Gap Analysis
ERP Module Alignment (Finance, Inventory, Procurement, Sales)
Workflow Standardisation & SOP Structuring
Data Readiness & Migration Planning Support
Reporting & KPI Dashboard Definition
User Adoption Support for ERP Rollouts
Skill
ERP Fundamentals for Business Stakeholders
Business Process Analysis
Operational Reporting & KPI Structuring
Cross-Functional Collaboration (Finance, Ops, Supply Chain)
Documentation & SOP Writing
Change Management Communication
Vendor-Comparison & Decision Support Writing
Experience
3 years as Business Systems Analyst
HashMicro
Education
Bachelor of Information Technology
RMIT University
"ERP delivers value when it matches how work actually happens. Systems should follow operations, not the other way around."
- Tamsin Calder
Tamsin Calder