Professional services software helps consulting firms, agencies, IT service providers, architects, engineers, and other service-based businesses manage projects, time, billing, resources, and client work in one place.
For Australian businesses, the right platform should also support GST invoicing, BAS-ready reporting, Xero or MYOB integration, and accurate timesheet tracking. Below are 15 professional services automation software options worth considering in 2026.
Key Takeaways
Professional services software centralises project delivery, time tracking, resource planning, billing, and reporting into one platform for service-based businesses.
Best professional services software reviewed includes 15 options, from Scoro to Rounded, each assessed for features, pricing, suitability, and service business needs.
Australian market requirements include GST invoicing, BAS-ready reporting, Fair Work time tracking, and integration with Xero, MYOB, or payroll systems.
Choosing the right platform depends on your billing model, project complexity, resource planning needs, accounting integration, and expected business growth.
Best Because
Enterprise PSA software for project accounting, resource planning, time tracking, and billing.
Best Because
Salesforce-native PSA platform connecting sales, project delivery, finance, and reporting.
Best Because
Professional services automation software for resource planning, forecasting, and project profitability.
Best Because
Client work management platform for projects, retainers, timesheets, tickets, and billing.
What Is Professional Services Automation Software?
Professional services automation software, often called PSA software, helps service-based companies manage the full delivery cycle from proposal to payment.
It usually includes integrated tools for service operations such as project management, resource planning, time tracking, invoicing, and reporting. Therefore, teams can track profitability, reduce admin work, and deliver client projects with better control.
Best Professional Services Software in Australia
Each software below serves a different type of service business. Some focus on enterprise PSA, while others suit agencies, consultants, freelancers, and growing project-based teams.
1. Scoro
Scoro is a professional services software platform for consultancies, agencies, and service teams that need project, finance, and resource management in one system.
Key Features:
- Project planning and task management
- Time tracking and billable work control
- Quoting, invoicing, and financial reporting
- Resource planning and utilisation tracking
| Pros | Cons |
|---|---|
| Combines projects, CRM, billing, and reporting. | May feel broad for very small teams. |
| Strong visibility over project profitability. | Setup can take time for complex workflows. |
| Useful for agencies and consultancies. | Advanced features sit on higher plans. |
Pricing: Estimated from AUD 40 to 100+ per user/month.
Best for: Service businesses needing an all-in-one PSA platform with strong project and financial visibility.
2. NetSuite OpenAir
NetSuite OpenAir is an enterprise PSA platform built for project-based companies that need advanced resource planning, project accounting, and revenue control.
Key Features:
- Project accounting and billing
- Resource and skills management
- Time and expense tracking
- Revenue recognition and reporting
| Pros | Cons |
|---|---|
| Strong fit for large service businesses. | Pricing is not publicly listed. |
| Works well with the NetSuite ecosystem. | Implementation can be complex. |
| Supports advanced project accounting. | May be too heavy for smaller teams. |
Pricing: Custom pricing in AUD based on users, modules, and implementation scope.
Best for: Larger companies needing advanced PSA, project accounting, and enterprise reporting.
3. Certinia (Salesforce PSA)
Certinia is a Salesforce-native PSA platform for companies that already use Salesforce and want to connect sales, project delivery, finance, and service data.
Key Features:
- Salesforce-native PSA workflows
- Resource planning and project delivery
- Time, expense, and billing management
- Revenue and profitability reporting
| Pros | Cons |
|---|---|
| Ideal for Salesforce-based teams. | Best value comes with Salesforce adoption. |
| Connects sales pipeline with delivery work. | Pricing is not publicly available. |
| Strong reporting and service revenue visibility. | Setup may require specialist support. |
Pricing: Custom pricing in AUD based on Salesforce setup and PSA requirements.
Best for: Service businesses using Salesforce that need connected sales, delivery, and finance workflows.
4. Kantata
Kantata is a PSA platform for professional services companies that need better control over resources, margins, project delivery, and forecasting.
Key Features:
- Resource management and capacity planning
- Project financial tracking
- Time and expense management
- Forecasting and business intelligence
| Pros | Cons |
|---|---|
| Strong for mid-sized and enterprise service teams. | Pricing requires a sales quote. |
| Good visibility over utilisation and margins. | May be more than small teams need. |
| Supports advanced project forecasting. | Configuration can take time. |
Pricing: Custom pricing in AUD based on company size and requirements.
Best for: Growing service firms that need advanced resource planning and profitability tracking.
5. Accelo
Accelo is a client work management platform for service businesses that need CRM, projects, tickets, retainers, timesheets, and billing in one place.
Key Features:
- Client and project management
- Retainer and recurring work tracking
- Time tracking and invoicing
- Sales, service, and billing workflows
| Pros | Cons |
|---|---|
| Strong for client service workflows. | Pricing is quote-based. |
| Useful for agencies, consultants, and IT firms. | May need setup support for automation. |
| Connects sales, delivery, and billing. | Interface may take time to learn. |
Pricing: Custom pricing in AUD based on selected products and users.
Best for: Client-facing service businesses managing projects, retainers, and recurring service work.
6. HashMicro
HashMicro provides ERP-connected systems connecting business departments including projects, accounting, HR, CRM, procurement, and reporting.
Key Features:
- Project and task management
- Accounting and invoicing integration
- CRM, HR, and procurement modules
- Custom workflows and reporting dashboards
| Pros | Cons |
|---|---|
| Connects professional services work with ERP. | Pricing depends on selected modules. |
| Useful for businesses needing custom workflows. | May require consultation before setup. |
| Supports end-to-end operational visibility. | More suitable for growing and larger teams. |
Pricing: Custom pricing in AUD based on modules and business requirements.
Best for: Businesses needing PSA functions connected with accounting, CRM, HR, and wider ERP operations.
7. Teamwork.com
Teamwork.com is project management software built for client work, making it suitable for agencies and service teams that need project delivery, time tracking, and client collaboration.
Key Features:
- Project and task management
- Time tracking and workload planning
- Client collaboration tools
- Budget and profitability tracking
| Pros | Cons |
|---|---|
| Easy to use for agency-style projects. | Deeper PSA needs may require higher plans. |
| Good client collaboration features. | Not as finance-heavy as enterprise PSA tools. |
| Supports workload and budget tracking. | Some features may need add-ons. |
Pricing: Estimated from AUD 20 to 40+ per user/month.
Best for: Agencies and project teams needing client work management with time and budget tracking.
8. BigTime Software
BigTime is a PSA platform for professional services companies that need time tracking, billing, project management, and resource planning.
Key Features:
- Time and expense tracking
- Project budgeting and billing
- Resource planning
- Reporting and profitability tools
| Pros | Cons |
|---|---|
| Strong time and billing features. | Pricing is not fully public. |
| Useful for consultants, engineers, and accountants. | Advanced plans may cost more. |
| Good reporting for billable work. | Setup depends on workflow complexity. |
Pricing: Custom pricing in AUD based on package and users.
Best for: Service firms needing strong time capture, billing, and project profitability tracking.
9. Avaza
Avaza is a project management, time tracking, expense, and invoicing platform that suits smaller service businesses and distributed teams.
Key Features:
- Project and task management
- Timesheets and expense tracking
- Online invoicing
- Team and client collaboration
| Pros | Cons |
|---|---|
| Affordable for small service teams. | Less advanced than enterprise PSA tools. |
| Includes projects, time, and invoicing. | Resource planning is more limited. |
| Simple enough for growing teams. | Some user limits apply by plan. |
Pricing: Estimated from AUD 18 to 75+ per month, with extra user costs depending on role.
Best for: Small businesses needing affordable project, timesheet, expense, and invoicing tools.
10. Replicon
Replicon focuses on time tracking, workforce management, project costing, and compliance-related labour visibility.
Key Features:
- Tools for workforce time management and attendance tracking
- Project time capture
- Leave and workforce management
- Labour cost reporting
| Pros | Cons |
|---|---|
| Strong for accurate time capture. | PSA depth depends on selected modules. |
| Useful for compliance-focused teams. | Pricing is modular. |
| Supports project costing and workforce visibility. | May need configuration for service delivery workflows. |
Pricing: Custom pricing in AUD based on modules and users.
Best for: Businesses needing detailed time tracking, leave management, and project labour cost control.
11. Productive.io
Productive.io is agency management software for companies that need project planning, sales, resourcing, budgeting, time tracking, and profitability reporting.
Key Features:
- Sales pipeline and project delivery
- Budgeting and profitability tracking
- Resource planning
- Time tracking and reporting
| Pros | Cons |
|---|---|
| Strong fit for agencies and studios. | Some features sit on higher plans. |
| Connects sales, delivery, and finance data. | Pricing can rise as teams scale. |
| Good visibility over margins and utilisation. | May be too detailed for freelancers. |
Pricing: Estimated from AUD 17 to 50+ per user/month.
Best for: Agencies and creative service businesses needing project, resource, and profitability management.
12. Harvest
Harvest is a simple time tracking and invoicing tool for teams that need clear billable hour capture without a heavy PSA setup.
Key Features:
- Time tracking
- Online invoicing
- Expense tracking
- Project budget reporting
| Pros | Cons |
|---|---|
| Simple and easy to adopt. | Limited project management depth. |
| Good for tracking billable hours. | Not a full PSA platform. |
| Supports invoicing and basic reports. | Resource planning is limited. |
Pricing: Estimated from AUD 18 to 25+ per user/month.
Best for: Freelancers and small service teams needing simple time tracking, invoicing, and project budget control.
13. Streamtime
Streamtime is a project management and workflow platform designed for creative studios and agencies that want a simpler way to plan jobs, track time, and manage budgets.
Key Features:
- Job and project planning
- Time tracking
- Budget and quote management
- Team scheduling
| Pros | Cons |
|---|---|
| Built with creative teams in mind. | Pricing is usage-based and not fully public. |
| Easy for studios managing client work. | May not suit enterprise PSA needs. |
| Supports budgets, jobs, and scheduling. | Reporting depth may depend on setup. |
Pricing: Custom pricing in AUD based on usage and requirements.
Best for: Creative agencies and studios needing project planning, time tracking, and job budget control.
14. Projectworks
Projectworks is PSA software for consulting firms that need time tracking, resourcing, invoicing, forecasting, and financial reporting.
Key Features:
- Time and expense tracking
- Resource management
- Invoicing and forecasting
- Xero, MYOB, and payroll integrations
| Pros | Cons |
|---|---|
| Designed for consulting firms. | Minimum user requirements may apply. |
| Strong financial and resourcing visibility. | Higher plans are needed for advanced features. |
| Supports Xero and MYOB integration. | May not suit very small teams. |
Pricing: Estimated from AUD 26 to 63+ per user/month, with minimum user requirements.
Best for: Consulting firms needing resource planning, invoicing, forecasting, and accounting integrations.
15. Rounded
Rounded is Australian invoicing and accounting software for freelancers and sole traders who need simple billing, expense tracking, and tax support.
Key Features:
- Invoicing and quotes
- Expense tracking
- Time tracking
- Tax and financial reports
| Pros | Cons |
|---|---|
| Good fit for freelancers and sole traders. | Not built for larger project teams. |
| Simple interface for invoices and expenses. | Limited PSA and resource planning features. |
| Built for Australian small business needs. | May not suit complex service delivery. |
Pricing: Estimated from AUD 29 to 39+ per month.
Best for: Freelancers, sole traders, and small service providers needing invoicing, expenses, and simple time tracking.
Comparison Table: Top Professional Services Software at a Glance
| Software | Best For | Key Strength | Pricing in AUD |
|---|---|---|---|
| Scoro | Agencies and consultancies | All-in-one PSA and finance visibility | From AUD 40 to 100+ per user/month |
| NetSuite OpenAir | Large service enterprises | Project accounting and resource control | Custom pricing |
| Certinia | Salesforce users | Salesforce-native PSA workflows | Custom pricing |
| Kantata | Mid-sized and enterprise firms | Resource planning and forecasting | Custom pricing |
| Accelo | Client service teams | Sales, projects, retainers, and billing | Custom pricing |
| HashMicro | ERP-connected service businesses | PSA with accounting, HR, CRM, and ERP modules | Custom pricing |
| Teamwork.com | Agencies and client work teams | Project delivery and client collaboration | From AUD 20 to 40+ per user/month |
| BigTime Software | Billable service firms | Time, billing, and project profitability | Custom pricing |
| Avaza | Small service teams | Affordable projects, time, and invoicing | From AUD 18 to 75+ per month |
| Replicon | Time and workforce control | Labour visibility and project time tracking | Custom pricing |
| Productive.io | Agencies and studios | Sales, resourcing, and profitability | From AUD 17 to 50+ per user/month |
| Harvest | Freelancers and small teams | Simple time tracking and invoicing | From AUD 18 to 25+ per user/month |
| Streamtime | Creative studios | Job planning and budget control | Custom pricing |
| Projectworks | Consulting firms | Resourcing, invoicing, and forecasting | From AUD 26 to 63+ per user/month |
| Rounded | Freelancers and sole traders | Invoicing, expenses, and tax reports | From AUD 29 to 39+ per month |
Professional Services Software in the Australian Market
Australian service businesses need more than task lists and timesheets. They also need clean invoicing, payroll-ready time data, and integrations that match local accounting workflows.
1. GST invoicing and BAS compliance for service businesses
Professional services software should help teams create accurate GST invoices, track billable work, and keep finance records ready for BAS reporting.
This matters for consulting, design, engineering, and IT firms because project billing often includes retainers, milestone payments, expenses, and time-based fees. Therefore, the software should make tax handling clear before invoices reach the client.
2. Fair Work Act: billable hours, overtime, and leave tracking obligations
Time tracking supports billing, but it also affects payroll, overtime, leave records, and workforce visibility.
Businesses should choose software that records approved hours, leave, and workload clearly. For example, firms with consultants working across multiple projects need accurate time data to support both client billing and internal labour records.
3. Integrating PSA with Xero, MYOB, and Australian payroll systems
Many Australian service businesses rely on Xero, MYOB, Employment Hero, or payroll-connected tools to manage finance and staff records.
A PSA platform should integrate with these systems or provide clean export options. As a result, finance teams can reduce duplicate entry, reconcile invoices faster, and keep project data aligned with accounting records.
How to Choose Professional Services Software for Your Business
The best professional services software depends on how your company earns revenue, tracks work, bills clients, and manages people. Before comparing vendors, clarify your operating model first.
1. Map your billing model first (fixed-fee, T&M, or retainer)
Your billing model should guide your software choice.
Fixed-fee projects need budget tracking and margin reports, while time and materials work needs accurate timesheets. Retainer-based businesses also need recurring billing, capacity planning, and clear scope control.
2. Check project and resource management depth
A simple task board may work for small teams, but growing firms need workload planning, utilisation tracking, and resource forecasting.
Look for software that shows who is available, who is overloaded, and which projects affect margin. Then, managers can assign work based on capacity instead of guesswork.
3. Verify Australian accounting integration (Xero or MYOB)
Accounting integration helps reduce duplicate work between project teams and finance teams.
Check whether the platform connects with Xero, MYOB, or your preferred accounting system. Also, confirm whether invoices, expenses, tax details, and client records sync cleanly.
4. Assess timesheet capture and approval workflows
Timesheets affect billing accuracy, project costs, payroll records, and profitability reports.
Choose software that makes time entry simple for staff and easy to approve for managers. For example, mobile time entry, reminders, and weekly approvals can improve compliance across busy teams.
5. Evaluate client portal and reporting features
Client portals can reduce email back-and-forth by giving customers access to project updates, approvals, files, and invoices.
Reporting is just as important. The software should show revenue, costs, utilisation, margins, overdue work, and project health without relying on manual spreadsheets.
6. Confirm multi-currency support for international clients
Many Australian service firms work with clients in Singapore, New Zealand, the United Kingdom, or the United States.
If your company bills overseas clients, check whether the software supports multi-currency invoicing, exchange rates, and consolidated reporting. This helps finance teams avoid messy manual adjustments.
7. Check scalability against your headcount growth path
Many enterprise systems used in Australia support growing teams with multiple departments, locations, and approval layers.
Review user limits, role permissions, reporting depth, automation, and onboarding support. Then, choose software that can grow with your company without forcing a full system change too soon.
8. Review Fair Work compliance for time and leave tracking
Service businesses should treat time records as more than billing data.
The software should help managers track working hours, leave, overtime indicators, and approvals clearly. This gives the business better visibility over workload, payroll inputs, and employment recordkeeping.
Conclusion
Professional services software helps Australian service businesses manage projects, people, time, billing, and profitability with less manual work.
Scoro, Kantata, Certinia, NetSuite OpenAir, and Projectworks suit firms that need stronger PSA and resource control. Meanwhile, Avaza, Harvest, Rounded, and Teamwork.com work well for smaller teams that need practical project, time, and invoicing tools.
For companies that want professional services software connected with accounting, CRM, HR, and wider ERP workflows, HashMicro is a strong option to consider. You can schedule a free consultation to find the right PSA platform for your business.
Frequently Asked Questions
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What is professional services software?
Professional services software helps service-based businesses manage projects, time tracking, resource planning, billing, expenses, reporting, and client work in one platform. It is commonly used by consulting firms, agencies, IT service providers, engineering firms, and other project-based teams.
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What is the difference between PSA software and project management software?
Project management software mainly helps teams plan tasks, deadlines, and collaboration. PSA software goes further by connecting project delivery with timesheets, billing, resource planning, profitability tracking, and financial reporting. This makes PSA software more suitable for businesses that bill clients by time, milestone, retainer, or project value.
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What features should Australian businesses look for in professional services software?
Australian businesses should look for project management, resource planning, time tracking, GST invoicing, BAS-ready reporting, approval workflows, and integration with Xero, MYOB, or payroll systems. These features help teams manage client work while keeping billing and finance data accurate.
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How much does professional services software cost in Australia?
Pricing depends on the vendor, number of users, and feature depth. Simple tools may start from around A$18 to A$40 per user per month, while advanced PSA platforms can cost A$50 to A$150+ per user per month. Enterprise platforms such as NetSuite OpenAir, Certinia, Kantata, and HashMicro usually use custom pricing.
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Does professional services software support GST invoicing and BAS reporting?
Many professional services software platforms support GST-ready invoicing, expense tracking, project billing, and accounting integrations. However, businesses should always check whether the platform connects with their accounting software and can export the reports needed for BAS preparation.
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What is the best professional services software for small businesses?
For smaller service businesses, Avaza, Harvest, Rounded, Teamwork.com, and Productive.io are practical options because they offer time tracking, project management, and invoicing without a heavy setup. The best choice depends on whether the business needs simple billing, deeper project control, or stronger profitability reporting.
