{"id":9353,"date":"2025-06-17T08:26:36","date_gmt":"2025-06-17T08:26:36","guid":{"rendered":"https:\/\/www.hashmicro.com\/my\/blog\/?p=9353"},"modified":"2025-10-28T06:44:33","modified_gmt":"2025-10-28T06:44:33","slug":"best-crm-software-system","status":"publish","type":"post","link":"https:\/\/www.hashmicro.com\/my\/blog\/best-crm-software-system\/","title":{"rendered":"21 Best CRM Software for Companies in Malaysia (2025)"},"content":{"rendered":"<p>Customer data scattered across departments, missed follow-ups, and lost opportunities can quietly chip away at my revenue and weaken client trust. By implementing an effective CRM, I centralise information, streamline workflows, and empower my team to deliver consistent, high-quality service.<\/p>\n<p><a href=\"https:\/\/www.hashmicro.com\/my\/crm-software\">CRM software<\/a> helps me manage relationships, monitor sales pipelines, and nurture customer loyalty more efficiently. With Malaysia\u2019s tech scene accelerating, I\u2019m seeing stronger demand for advanced CRM solutions that elevate engagement and retention.<\/p>\n<p>In this article, I walk you through 21 recommended CRM options for Malaysian businesses in 2025 so you can choose the one that best fits your goals and growth plan. Want to see it in action? Book a <a href=\"https:\/\/www.hashmicro.com\/my\/free-product-demo\/\">free demo<\/a> and try HashMicro CRM to test how it fits your workflow.<\/p>\n<table style=\"border-collapse: collapse; background-color: #fffacd; box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1); border-radius: 25px 25px 25px 25px;\" width=\"100%\">\n<tbody>\n<tr>\n<td style=\"padding: 15px; border: none;\">\n<h3 style=\"margin-bottom: 10px;\"><span style=\"background-color: #990000; color: #ffffff; padding: 5px;\"><b>Key Takeaways<\/b><\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#crm\">CRM software<\/a> is a business tool designed to help companies manage and strengthen their interactions with customers and prospects.<\/li>\n<li aria-level=\"1\">CRM software <a href=\"#data\">centralises customer data<\/a>, streamlines daily work, and turns insights into action to strengthen relationships and drive growth.<\/li>\n<li aria-level=\"1\">Using CRM software in Malaysia <a href=\"#enables\">enables businesses<\/a> to manage customer interactions, enhance team collaboration, and efficiently track follow-up opportunities within a single platform.<\/li>\n<li aria-level=\"1\"><a href=\"#software\">CRM software <\/a>stores detailed customer information and communication history, helping teams deliver personalised service and build long-term trust.<\/li>\n<li aria-level=\"1\">Utilise these <a href=\"#trusted\">trusted CRM solutions<\/a> to streamline customer interactions, enhance team productivity, and foster sustainable growth.<\/li>\n<li aria-level=\"1\">It\u2019s essential to <a href=\"#choose\">choose your CRM software wisely<\/a>, as the right solution can significantly impact your customer relationships and business success.<\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/www.hashmicro.com\/my\/crm-software\">HashMicro<\/a> continues to support companies in strengthening customer relationships and driving growth.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><!-- <div id=\"toc_group_article\" style=''>\r\n\t<p style='font-size:25px;font-weight:bold; margin-bottom:0px'>\r\n\t\tTable of Content\r\n\t<\/p>\r\n\t<ul id=\"list_toc\" class='list_toc'><\/ul>\r\n<\/div>\r\n\r\n<div class=\"dropdown-fixed-top\" id=\"dropdown-fixed-top\">\r\n\t<div class=\"row\">\r\n\t\t<p id=\"pilihDaftarIsi\">Content Lists<\/p>\r\n\t\t<p><i class=\"td-icon-menu-down\"><\/i><\/p>\r\n\t<\/div>\r\n\t\r\n\t<div>\r\n\t\t<ul id=\"list_toc_top\" class='list_toc'><\/ul>\r\n\t<\/div>\r\n<\/div> -->\r\n\r\n<!-- TOC mobile -->\r\n<div id=\"placeholder-toc\"><\/div>\r\n<div id=\"toc\">\r\n    <div class=\"header\">\r\n\t<span class=\"toc-title\" id=\"toc-title\">Table of Content<\/span>\t\r\n\t <i class=\"toc-icon\">\r\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"header-icon\">\r\n          <path d=\"m6 9 6 6 6-6\" \/>\r\n        <\/svg>\r\n      <\/i>\r\n\t<\/div>\r\n    <div class=\"list\">\r\n      <ul id=\"toc-list\"><\/ul>\r\n    <\/div>\r\n <\/div>\r\n<!-- TOC mobile -->\r\n\r\n<style>\r\n\t@media (max-width: 992px) {\r\n\t\t#toc_group_article {\r\n\t\t\tpadding-top: 24px;\r\n\t\t}\r\n\t}\r\n\t\r\n\t#list_toc_float {\r\n\t\tmax-height: calc(100vh - 250px);\r\n\t\toverflow-y: auto;\r\n\t}\r\n\t\r\n\t#list_toc_top {\r\n\t\tdisplay: none;\r\n\t\tbackground: #fff;\r\n\t\tmargin-bottom: 4px;\r\n\t}\r\n\t\r\n\t#list_toc_top li {\r\n\t\tdisplay: block;\r\n\t\tmargin-left: 0;\r\n\t\tlist-style: none;\r\n\t}\r\n\t\r\n\t#list_toc_top a {\r\n\t\tpadding: 5px;\r\n\t\tdisplay: block;\r\n\t}\r\n\t\r\n\t#list_toc_top.show {\r\n\t\tdisplay: block;\r\n\t}\r\n\r\n\t#list_toc_top a {\r\n\t\tcolor: #434343;\r\n\t\tborder-bottom: 1px solid #bbb;\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top {\r\n\t\tposition: fixed;\r\n\t\ttop: 59px;\r\n\t\twidth: 100%;\r\n\t\tz-index: 99;\r\n\t\tborder-bottom: 2px solid #9c171e;\r\n\t\tpadding: 12px;\r\n\t\tbackground: #fff;\r\n\t\twidth: 100%;\r\n\t\tcursor: pointer;\r\n\t\tdisplay: none;\r\n\t\tleft: 0;\r\n\t\tbox-shadow: 0 -2px 7px 6px rgba(0, 0, 0, 0.17);\r\n\t}\r\n\t\r\n\t#dropdown-fixed-top.show {\r\n\t\tanimation: showAnim 0.5s ease;\r\n\t\tdisplay: block;\r\n\t\topacity: 1;\r\n\t}\r\n\t\r\n\t@keyframes showAnim {\r\n\t\tfrom {\r\n\t\t\tdisplay: none;\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t\tto {\r\n\t\t\tdisplay: block;\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top #list_toc_top {\r\n\t\tmax-height: calc(50vh - 110px);\r\n\t\toverflow-y: scroll;\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top .row {\r\n\t\tdisplay: flex;\r\n\t\tjustify-content: space-between\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top .row p {\r\n\t\tmargin-bottom: 0;\r\n\t}\r\n\t\r\n\t#pilihDaftarIsi {\r\n\t\tmax-width: 100%;\r\n\t\toverflow: hidden;\r\n\t\twhite-space: nowrap;\r\n\t}\r\n\t\r\n\t@media (min-width: 1018px) {\r\n\t\t.dropdown-fixed-top {\r\n\t\t\tdisplay: none;\r\n\t\t}\r\n\t}\r\n\t\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc > li > ul {padding-left: 20px;margin-bottom: 0;}\r\n\t#list_toc{height:max-content;transition:ease-in-out}\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc_float li.active > a {color:#b1252d;background: #ffe1e3;}\r\n\t#list_toc_top li.active > a {color:#b1252d;background: #ffe1e3;}\r\n\t#list_toc_float li a {padding:3px 7px}\r\n\t#list_toc_float li a {\r\n\t\tdisplay: block;\r\n\t\tcolor: #000;\r\n\t\tmargin-bottom: 6px;\r\n\t\tpadding-top: 2px;\r\n\t\tpadding-bottom: 2px;\r\n\t\ttransition: all 0.2s ease-in-out;\r\n\t\tfont-size: 15px;\r\n\t\tline-height: 18px;\r\n\t}\r\n\t#list_toc_float li{list-style:none;list-style-position:inside; margin-left:0;}\r\n\t#list_toc_float a:hover{color:#b1252d;}\r\n\t\r\n\t#toc_group_float{\r\n\t\tline-height: 24px;\r\n\t\tmax-height: calc(100vh - 100px);\r\n\t\toverflow: auto;\r\n\t\tz-index: 99;\r\n\t\tdisplay:none!important;\r\n\t\tbackground:#fff;\r\n\t\ttransition:all 0.5s linear\r\n\t}\r\n\t\r\n\t@media (min-width:1019px){\r\n\t\t#toc_group_float {\r\n\t\t\tdisplay:block!important;\r\n\t\t}\r\n\t\t#toc_group_article {\r\n\t\t\tdisplay:none;\r\n\t\t}\t\t\t\t\r\n\t}\r\n\r\n<\/style>\r\n\r\n<style>\r\n\t@media (max-width: 992px) {\r\n\t\t#toc_group_article {\r\n\t\t\tpadding-top: 24px;\r\n\t\t}\r\n\t}\r\n\t\r\n\t#list_toc_float {\r\n\t\tmax-height: calc(100vh - 250px);\r\n\t\toverflow-y: auto;\r\n\t}\r\n\t\r\n\t#list_toc_top {\r\n\t\tdisplay: none;\r\n\t\tbackground: #fff;\r\n\t\tmargin-bottom: 4px;\r\n\t}\r\n\t\r\n\t#list_toc_top li {\r\n\t\tdisplay: block;\r\n\t\tmargin-left: 0;\r\n\t\tlist-style: none;\r\n\t}\r\n\t\r\n\t#list_toc_top a {\r\n\t\tpadding: 5px;\r\n\t\tdisplay: block;\r\n\t}\r\n\t\r\n\t#list_toc_top.show {\r\n\t\tdisplay: block;\r\n\t}\r\n\r\n\t#list_toc_top a {\r\n\t\tcolor: #434343;\r\n\t\tborder-bottom: 1px solid #bbb;\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top {\r\n\t\tposition: fixed;\r\n\t\ttop: 59px;\r\n\t\twidth: 100%;\r\n\t\tz-index: 99;\r\n\t\tborder-bottom: 2px solid #9c171e;\r\n\t\tpadding: 12px;\r\n\t\tbackground: #fff;\r\n\t\twidth: 100%;\r\n\t\tcursor: pointer;\r\n\t\tdisplay: none;\r\n\t\tleft: 0;\r\n\t\tbox-shadow: 0 -2px 7px 6px rgba(0, 0, 0, 0.17);\r\n\t}\r\n\t\r\n\t#dropdown-fixed-top.show {\r\n\t\tanimation: showAnim 0.5s ease;\r\n\t\tdisplay: block;\r\n\t\topacity: 1;\r\n\t}\r\n\t\r\n\t@keyframes showAnim {\r\n\t\tfrom {\r\n\t\t\tdisplay: none;\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t\tto {\r\n\t\t\tdisplay: block;\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top #list_toc_top {\r\n\t\tmax-height: calc(50vh - 110px);\r\n\t\toverflow-y: scroll;\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top .row {\r\n\t\tdisplay: flex;\r\n\t\tjustify-content: space-between\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top .row p {\r\n\t\tmargin-bottom: 0;\r\n\t}\r\n\t\r\n\t#pilihDaftarIsi {\r\n\t\tmax-width: 100%;\r\n\t\toverflow: hidden;\r\n\t\twhite-space: nowrap;\r\n\t}\r\n\t\r\n\t@media (min-width: 1018px) {\r\n\t\t.dropdown-fixed-top {\r\n\t\t\tdisplay: none;\r\n\t\t}\r\n\t}\r\n\t\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc > li > ul {padding-left: 20px;margin-bottom: 0;}\r\n\t#list_toc{height:max-content;transition:ease-in-out}\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc_float li.active > a {color:#b1252d;background: #ffe1e3;}\r\n\t#list_toc_top li.active > a {color:#b1252d;background: #ffe1e3;}\r\n\t#list_toc_float li a {padding:3px 7px}\r\n\t#list_toc_float li a {\r\n\t\tdisplay: block;\r\n\t\tcolor: #000;\r\n\t\tmargin-bottom: 6px;\r\n\t\tpadding-top: 2px;\r\n\t\tpadding-bottom: 2px;\r\n\t\ttransition: all 0.2s ease-in-out;\r\n\t\tfont-size: 15px;\r\n\t\tline-height: 18px;\r\n\t}\r\n\t#list_toc_float li{list-style:none;list-style-position:inside; margin-left:0;}\r\n\t#list_toc_float a:hover{color:#b1252d;}\r\n\t\r\n\t#toc_group_float{\r\n\t\tline-height: 24px;\r\n\t\tmax-height: calc(100vh - 100px);\r\n\t\toverflow: auto;\r\n\t\tz-index: 99;\r\n\t\tdisplay:none!important;\r\n\t\tbackground:#fff;\r\n\t\ttransition:all 0.5s linear\r\n\t}\r\n\t\r\n\t@media (min-width:1019px){\r\n\t\t#toc_group_float {\r\n\t\t\tdisplay:block!important;\r\n\t\t\t}\r\n\t\t\t\t#toc_group_article {\r\n\t\t\tdisplay:none;\r\n\t\t}\r\n\t}\r\n\r\n<\/style>\r\n\r\n<!-- START ToC styling  -->\r\n<style>\r\n\t\/* Simple styling for the TOC *\/\r\n\t\r\n\t#toc ul li:last-child {\r\n    padding-bottom: 16px; \/* Adjust the value as needed *\/\r\n}\r\n\r\n.td-fix-index {\r\n\t transform: unset !important;\r\n     -webkit-transform: unset !important; \r\n}\r\n.footer-contact .td-fix-index {\r\n\t transform: translateZ(0) !important;\r\n     -webkit-transform: translateZ(0) !important; \r\n}\r\n\t.tdb_single_content .tdb-block-inner.td-fix-index{\r\n\t\tposition: static;\r\n\t}\r\n\t\r\n\r\n\t\r\n#toc {\r\n  background-color: #FFF;\r\n\tpadding: 17px 24px 0px 24px !important;\r\n  margin-bottom: 20px;\r\n\/*   border: 1px solid #9C171E; *\/\r\n  border-radius: 6px;\r\n\tdisplay: none;\r\n  max-width: 100%;\r\n  transition: .4s ease height;\r\n\tmargin-left: 0;\r\n\toverflow: hidden;\r\n}\r\n\r\n#toc .header{\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: space-between;\r\n\tbackground-color: transparent;\r\n}\r\n\t\r\n\t#toc.sticky .header{\r\n\t\tpadding: 4px 0;\r\n\t}\r\n\t\r\n.header p{\r\n  font-size: 18px !important;\r\n  font-weight: 600 !important;\r\n  color: #393939;\r\n   margin-bottom: 0;\r\n  \/* margin-top: 20px; *\/\r\n}\r\n\r\n.toc-icon{\r\n  float: right;\r\n\/*   visibility: hidden; *\/\r\n}\r\n\r\n\t.toc-title{\r\n\t\tmargin-right: auto;\r\n\/* \t\tpadding-left: 20px; *\/\r\n\t\tfont-weight: 600;\r\n\t\talign-self: center;\t}\t\r\n\r\n#toc ul {\r\n  list-style-type: none;\r\n  padding-left: 0;\r\n}\r\n\t\r\n#toc.sticky ul{\r\n\toverflow-y: auto;\r\n\tmax-height: 250px;\r\n\tmargin-top: 0px;\r\n\tpadding-top: 20px;\r\n\/* \tborder-top: 1px solid #d3d3d3; *\/\r\n}\r\n\t\r\n#toc ul li {\r\n\/*   margin-bottom: 10px; *\/\r\n  margin-bottom: 10px;\r\n\tmargin-left: 0;\r\n\ttransition: .2s ease;\r\n\tcursor: pointer;\r\n}\r\n\t\r\n\t#toc.sticky ul li {\r\n\t  margin-right: 10px;\r\n\t}\r\n\t\r\n.td-post-content #toc-list li a:hover, .td-post-content #toc-list a.active{\r\n\tbackground-color: #FFF;\r\n\/* \tpadding: 8px 16px 8px 16px; *\/\r\n\tpadding: 4px 16px 4px 16px;\r\n\tborder-radius: 6px;\r\n\tcolor: #9c171e !important;\r\n\tfont-weight: 600 !important;\r\n}\r\n\t\r\n\t.td-post-content #toc-list li:hover a, .td-post-content #toc-list a.active{\r\n\t\tcolor: #9C171E !important;\r\n\t\tfont-weight: 600 !important;\r\n\t}\r\n\t\r\n.td-post-content #toc-list a.active{\r\n\tfont-weight: bold !important;\r\n\tcolor: #9C171E !important;\r\n}\r\n\t\r\n#toc a, .td-post-content #toc-list a {\r\n  text-decoration: none;\r\n  color: #ea1717 !important;\r\n  transition: .2s ease;\r\n\tfont-weight: 400 !important;\r\n\tdisplay: block;\r\n\t\r\n\tpadding: 4px 16px 4px 0;\r\n}\r\n\r\n#toc.sticky {\r\n  position: fixed;\r\n\/*   top: 73px; *\/\r\n\tbottom: 0;\r\n  z-index: 100; \r\n  box-shadow: 0 2px 5px rgba(0,0,0,0.1); \r\n\twidth: 100%; \r\n\tbackground-color: #FFF;\r\n\/* \tbackground-color: #FFF1F1; *\/\r\n\tborder-bottom: 1px solid #ea1717;\r\n\/*   border: 1px solid #393939; *\/\r\n  box-shadow: 0px 0px 14px 0px #00000040;\r\n  cursor: pointer;\r\n\tanimation: fadein .3s ease;\r\n\tpadding: 12px 16px !important;\r\n}\r\n\t\r\n\t.fadein{\r\n\t\tanimation: fadein .3s ease;\r\n\t}\r\n\t\r\n\t.fadeout{\r\n\t\tanimation: fadeout .3s ease;\r\n\t}\r\n\t\r\n\t\r\n\t@keyframes fadein{\r\n\t\t0% {\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t\t100%{\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@keyframes fadeout{\r\n\t\t0% {\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t\t100%{\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t}\r\n\r\n\t\r\n#toc.sticky .header p{\r\n\tmargin-bottom: 10px;\r\n\tmargin-top: 10px;\r\n}\r\n\r\n#toc.sticky .toc-icon{\r\n  visibility: visible;\r\n\/* \ttransition: 0.4s ease; *\/\r\n}\r\n\t\r\n\t.toc-icon{\r\n\t\talign-items: center;\r\n    \tdisplay: flex;\r\n\t}\r\n\t\r\n\tsvg.header-icon{\r\n\/* \t\tbackground-color: #9c171e; *\/\r\n\t\tbackground-color: #FFF;\r\n\t\tborder-radius: 30px;\r\n\t\tpadding: 5px;\r\n\t}\r\n\r\n#toc.sticky .list{\r\n\/*   max-height: 0; *\/\r\n  transition: height 0.4s ease;\r\n}\r\n\t\r\n\t#toc .list{\r\n\/*   max-height: 0; *\/\r\n  transition: height 0.4s ease;\r\n}\r\n\r\n#toc .header.active .toc-icon{\r\n\ttransform: rotate(0deg); \r\n\topacity: 1;\r\n}\r\n\r\n\t#toc .header.active + .list {\r\n\t  max-height: 200px; \/* Adjust this value as needed *\/\r\n\t  opacity: 1;\r\n\t}\r\n\t\r\n\t#placeholder-toc{\r\n\/* \t\tdisplay: none; *\/\r\n\t}\r\n\t\r\n\t@media (min-width: 768px) and (max-width: 991px){\r\n\t\t#toc.sticky{\r\n\/* \t\t\ttop: 104px; *\/\r\n\t\t\tbottom: 0px;\r\n\t\t}\r\n\t\t\r\n\t\t#toc{\r\n\t\t\twidth: unset !important;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@media (max-width: 767px){\r\n\t\t#toc{\r\n\t\t\twidth: 100% !important;\r\n\t\t\tdisplay: inline-block;\r\n\t\t}\r\n\t\t\r\n\t\t#toc.sticky{\r\n\t\t\twidth: 90% !important;\r\n\/* \t\t\ttop: 81px; *\/\r\n\t\t\tbottom: 60px;\r\n\t\t\tmargin-left: auto;\r\n\t\t\tmargin-right: auto;\r\n\t\t\tpadding: 0 16px;\r\n\t\t\tright: 5%;\r\n\t\t}\r\n\t}\r\n\t\r\n\t<\/style>\r\n<!-- END ToC styling  -->\r\n\r\n<!-- ToC List for mobile -->\r\n<script>\r\n \/\/ Generate TOC based on headings\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  \/\/ Get the element that will contain the TOC\r\n  const tocList = document.getElementById('toc-list');\r\n\r\n  \/\/ Get the element with the ID 'article-left'\r\n  const article = document.querySelector('.td-post-content');\r\n\r\n  \/\/ Find all h2 elements within 'myarticle'\r\n  const headers = article.getElementsByTagName('h2');\r\n\r\n  \/\/ Loop through the h2 elements and create a list item for each one\r\n  for (let i = 0; i < headers.length; i++) {\r\n    const header = headers[i];\r\n    const headerText = header.textContent;\r\n\/\/     const headerId = 'header-' + i;\r\n    const headerId = headerText\r\n    .toLowerCase()\r\n    .trim()\r\n    .replace(\/[^\\w\\s-]\/g, '')  \/\/ hapus tanda baca\r\n    .replace(\/\\s+\/g, '-'); \/\/ ganti spasi jadi \"-\"\r\n\r\n    \/\/ Set an ID for the header if it doesn't have one\r\n    header.setAttribute('id', headerId);\r\n\r\n    \/\/ Create a list item for the TOC\r\n    const listItem = document.createElement('li');\r\n\r\n    \/\/ Create a link for the list item\r\n    const link = document.createElement('a');\r\n    link.setAttribute('href', '#' + headerId);\r\n    link.textContent = headerText;\r\n\r\n    \/\/ Append the link to the list item\r\n    listItem.appendChild(link);\r\n\r\n    \/\/ Append the list item to the TOC list\r\n    tocList.appendChild(listItem);\r\n  }\r\n});\r\n\r\n\/\/ Keep height and placement of content using placeholder in place of TOC\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const placeholderToc = document.querySelector('#placeholder-toc');\r\n\r\n  function setPlaceholderHeight() {\r\n    placeholderToc.style.height = `${toc.offsetHeight}px`;\r\n  }\r\n\r\n  \/\/ Set the initial height of the placeholder\r\n  setPlaceholderHeight();\r\n\r\n  \/\/ Update the height on window resize\r\n  window.addEventListener('resize', setPlaceholderHeight);\r\n});\r\n  const tocTitle = document.querySelector('#toc-title'); \/\/ Assuming header-faq is the element for TOC title\r\n\r\n\/\/ Sticky TOC and update heading\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const footer = document.querySelector('.td-footer-template-wrap');\r\n  const tocParent = toc.parentElement;\r\n  const divTop = tocParent.getBoundingClientRect().top + window.pageYOffset;\r\n  const tocHeight = toc.offsetHeight;\r\n  const triggerPoint = divTop + tocHeight + 700;\r\n  const footerHeight = footer.offsetHeight;\r\n  const triggerFooterPoint = footer.getBoundingClientRect().top + window.pageYOffset - footerHeight - footerHeight - footerHeight;\r\n  const phtoc = document.querySelector('#placeholder-toc');\r\n  const headers = document.querySelectorAll('.td-post-content h2');\r\n  const navLinks = document.querySelectorAll('#toc-list a');\r\n\t\r\n\tconst panel2 = document.querySelector(\"#toc .list\");\r\n\tvar icon = document.querySelector(\".toc-icon\");\r\n\r\n  let activeLink = null; \/\/ Declare activeLink outside the loop\r\n\t\r\n  \/\/ Function to handle scroll and add\/remove .sticky class\r\n  function handleScroll() {\r\n    const windowTop = window.pageYOffset || document.documentElement.scrollTop;\r\n    let currentHeader = '';\r\n\r\n    \/\/ Highlight user progress as the heading comes\r\n    headers.forEach(header => {\r\n\t\tconst headerTop = header.offsetTop;\r\n\t\tconst headerHeight = header.clientHeight;\r\n\t\tif (window.scrollY >= (headerTop - headerHeight + 700)) {\r\n\t\t\tconst currentHeaderId = header.getAttribute('id');\r\n\t\t\tconst currentHeaderText = document.getElementById(currentHeaderId).textContent;\r\n\/\/ \t\t\tconsole.log(\"current header text:\", currentHeaderText);\r\n\t\t\ttocTitle.textContent = currentHeaderText;\r\n\t\t\tcurrentHeader = currentHeaderId;\r\n\t\t\t\r\n\t\t\tif(window.innerWidth < 767){\r\n\t\t\t\ttocTitle.textContent = 'Table of Content';\r\n\t\t\t}\r\n\t\t}\r\n\t});\r\n\r\n    navLinks.forEach(link => {\r\n      link.classList.remove('active');\r\n      if(currentHeader != '') {\r\n\t\t  if (link.getAttribute('href').includes(currentHeader)) {\r\n\t\t\t  link.classList.add('active');\r\n\t\t  }\r\n\t  }\r\n    });\r\n\/\/     if (windowTop < triggerFooterPoint) {\r\n\/\/         toc.style.display = 'block';\r\n\/\/ \t}else{\r\n\/\/         toc.style.display = 'none';\r\n\/\/ \t}\r\n    \/\/ Update TOC title if sticky\r\n    if (windowTop > triggerPoint) {\r\n      if (!toc.classList.contains('sticky')) {\r\n        phtoc.style.display = \"block\";\r\n        toc.classList.add('sticky');\r\n        toc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n        toc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n        toc.style.backgroundColor = \"#FFF\";\r\n\t\tpanel2.style.height = '0px';\r\n\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\t\t  if(window.innerWidth < 767){\r\n\/\/ \t\t\t  const tocs = document.querySelector('#toc.sticky');\r\n\t\t\t  tocTitle.textContent = 'Table of Content'; \/\/ Reset title\r\n       \t\t  toc.style.width = '150px'; \/\/ Set width to match the parent element\r\n\t\t  }\r\n      }\r\n      if (currentHeader) {\r\n\/\/         console.log(\"activeLink:\", activeLink);\r\n        if (activeLink) {\r\n\/\/           tocTitle.textContent = activeLink.textContent; \/\/ Update TOC title\r\n          tocTitle.textContent = activeLink ? activeLink.textContent : \"\"; \/\/ Update title only if activeLink exists\r\n        }\r\n      }\r\n    } else {\r\n      toc.classList.remove('sticky');\r\n      phtoc.style.display = \"none\";\r\n      toc.style.width = 'unset'; \/\/ Reset to original width\r\n      toc.style.backgroundColor = \"#FFF\";\r\n      tocTitle.textContent = 'Table of Content'; \/\/ Reset title\r\n\t\tpanel2.style.height = panel2.scrollHeight + \"px\";\r\n\t\ticon.style.transform = \"rotate(180deg)\";\r\n    }\r\n  }\r\n\r\n    \/\/ Attach the scroll event listener to the window\r\n    window.addEventListener('scroll', handleScroll);\r\n\r\n    \/\/ Initial call to handleScroll to set the correct state on load\r\n    handleScroll();\r\n});\r\n\t\r\n\t\/\/ Open toggle TOC\r\n\t  document.addEventListener(\"DOMContentLoaded\", function() {\r\n\t\tvar tocHeader = document.querySelector(\"#toc .header\");\r\n\t\tvar toc = document.querySelector(\"#toc\");\r\n\t\tvar icon = document.querySelector(\".toc-icon\");\r\n\t\tconst tocTitle = document.querySelector('#toc-title');\r\n\t\tconst tocs = document.querySelector('#toc.sticky');\r\n \t\tconst tocParent = toc.parentElement;\t\t  \r\n\r\n\t\t  tocHeader.addEventListener(\"click\", function() {\r\n\t\t\tvar panel = this.nextElementSibling;\r\n\t\t\tif (panel.style.height !== '0px') { \/\/ Check if height is not 0px\r\n\t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\/\/ \t\t\t\ttoc.style.paddingBottom = '6px'; \r\n\t\t\t\tif(window.innerWidth > 768){\r\n\t\t\t\t\tif(!toc.classList.contains('sticky')){\r\n\t\t\t\t\t\ttoc.style.width = \"unset\";\r\n\/\/ \t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t\t}\r\n\t\t\t\t\tif (toc.classList.contains('sticky')){\r\n\t\t\t\t\t\ttoc.style.width = '${tocParent.offsetWidth}px';\r\n\t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t\t}\r\n\t\t\t\t}\r\n\t\t\t\tif(window.innerWidth < 767){\r\n\t\t\t\t\ttoc.style.width = \"unset\"; \/\/ Reset width\r\n\t\t\t\t}\r\n\t\t\t\ttoc.style.backgroundColor = \"#FFF1F1\";\r\n\t\t\t} else {\r\n\t\t\t  panel.style.height = panel.scrollHeight + \"px\";\r\n\t\t\t  icon.style.transform = \"rotate(0deg)\";\r\n\t\t\t  toc.style.backgroundColor = \"#FFF\";\r\n\t\t\t  tocTitle.textContent = 'Table of Content'; \/\/ Reset title\r\n\t\t\t\ttoc.style.paddingBottom = '24px';\r\n\t\t\t \tif(window.innerWidth < 767){\r\n\t\t\t\t\ttoc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t  });\r\n\r\n\t\t  \/\/ Close TOC when a link inside it is clicked\r\n\t\t  var tocLinks = document.querySelectorAll(\"#toc .list a\");\r\n\t\t  tocLinks.forEach(function(link) {\r\n\t\t\tlink.addEventListener(\"click\", function() {\r\n\t\t\t  var panel = document.querySelector(\"#toc .list\");\r\n\t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\t\t\t  toc.style.backgroundColor = \"#FFF\";\r\n\t\t\t});\r\n\t\t  });\r\n\t\t});\r\n<\/script>\r\n\r\n<!-- <script>\r\n\tvar pilihDaftarIsi = document.getElementById('pilihDaftarIsi');\r\n\t\r\n\tdocument.addEventListener('DOMContentLoaded', function() {\r\n\t\tvar dropdownFixedTop = document.querySelector('.dropdown-fixed-top');\r\n\r\n\t\tdropdownFixedTop.addEventListener('click', function() {\r\n\t\t\tvar dropdownContent = this.querySelector('.list_toc');\r\n\t\t\tdropdownContent.classList.toggle('show');\r\n\t\t});\r\n\r\n\t\twindow.addEventListener('click', function(event) {\r\n\t\t\tvar listTocTop = document.getElementById('list_toc_top');\r\n\r\n\t\t\tif (!dropdownFixedTop.contains(event.target)) {\r\n\t\t\t\tlistTocTop.classList.remove('show');\r\n\t\t\t}\r\n\t\t});\r\n\t});\r\n\t\r\n\tvar daftarIsiContainer = document.getElementById('toc_group_article');\r\n\tvar dropdownFixedTop = document.getElementById('dropdown-fixed-top');\r\n    var triggered = false; \/\/ Flag to keep track of whether the function has been triggered\r\n\r\n    window.addEventListener('scroll', function() {\r\n        if (!triggered && isCompletelyScrolledPast(daftarIsiContainer)) {\r\n            showSectionDropdownFixedTop(false);\r\n            triggered = true;\r\n        } else if (triggered && !isCompletelyScrolledPast(daftarIsiContainer)) {\r\n            showSectionDropdownFixedTop(true);\r\n            triggered = false;\r\n        }\r\n    });\r\n\r\n    function isCompletelyScrolledPast(element) {\r\n        var elementTop = element.getBoundingClientRect().top;\r\n        var elementBottom = element.getBoundingClientRect().bottom;\r\n        return elementTop < 0 && elementBottom < 0;\r\n    }\r\n\r\n    function showSectionDropdownFixedTop(show) {\r\n\t\tif (show) {\r\n\t\t\tdropdownFixedTop.classList.remove(\"show\");\r\n\t\t} else {\r\n\t\t\tdropdownFixedTop.classList.add(\"show\");\r\n\t\t}\r\n    }\r\n\r\n\/\/ Scrollspy function to highlight the active TOC item based on the scroll position\r\n  function scrollSpy(tocClass) {\r\n    const scrollPosition = window.scrollY;\r\n\r\n    \/\/ Find the active h2 and h3 headings based on their position in the corresponding TOC\r\n    let activeH2 = null;\r\n    let activeH3 = null;\r\n\r\n    const tocItems = document.querySelectorAll(`.${tocClass} li`);\r\n    tocItems.forEach(item => {\r\n      const a = item.querySelector('a');\r\n      if (!a) return;\r\n      const href = a.getAttribute('href');\r\n      const targetId = href.substring(1); \/\/ Remove the '#' from the href to get the target ID\r\n      const targetElement = document.getElementById(targetId);\r\n      if (!targetElement) return;\r\n\r\n      const targetTop = targetElement.getBoundingClientRect().top + scrollPosition;\r\n      const nextItem = item.nextElementSibling;\r\n      const nextTop = nextItem ? nextItem.getBoundingClientRect().top + scrollPosition : Infinity;\r\n\r\n      if (targetTop <= scrollPosition + 150) {\r\n        if (a.parentElement.parentElement === tocItems) {\r\n          \/\/ The h2 heading is at the root level of the TOC\r\n          activeH2 = { id: targetId, level: 'h2' };\r\n        } else {\r\n          \/\/ The h3 heading is nested under an h2 heading\r\n          const parentH2 = a.parentElement.parentElement.previousElementSibling;\r\n          if (parentH2) {\r\n            const h2Link = parentH2.querySelector('a');\r\n            if (h2Link) {\r\n              const h2Href = h2Link.getAttribute('href');\r\n              const h2Id = h2Href.substring(1);\r\n              activeH2 = { id: h2Id, level: 'h2' };\r\n            }\r\n          }\r\n          activeH3 = { id: targetId, level: 'h3' };\r\n        }\r\n      }\r\n\r\n      if (targetTop > scrollPosition + 150 && nextTop > scrollPosition + 150 && !activeH3) {\r\n        \/\/ Reset the activeH2 when there are no more active h3 headings\r\n        activeH2 = null;\r\n      }\r\n    });\r\n\r\n    \/\/ Update the active state for the TOC items\r\n    tocItems.forEach(item => {\r\n      item.classList.remove('active');\r\n      const a = item.querySelector('a');\r\n      if (a) {\r\n        const href = a.getAttribute('href');\r\n        const targetId = href.substring(1);\r\n        if ((activeH2 && activeH2.id === targetId) || (activeH3 && activeH3.id === targetId)) {\r\n          item.classList.add('active');\r\n\t\t  pilihDaftarIsi.innerHTML = a.textContent;\r\n        }\r\n      }\r\n    });\r\n  }\r\n\r\n  \/\/ Call scrollSpy for each TOC on window scroll\r\n  const tocClasses = ['list_toc', 'list_toc_float', 'list_toc_top']; \/\/ Add other TOC class names here if you have more than two instances\r\n  tocClasses.forEach(tocClass => {\r\n    window.addEventListener('scroll', () => scrollSpy(tocClass));\r\n  });\r\n<\/script> -->\r\n<!-- END script lama -->\r\n\t\r\n<script>\r\n    \/\/ Scrollspy function to highlight the active TOC item based on the scroll position\r\n  function scrollSpy(tocClass) {\r\n    const scrollPosition = window.scrollY;\r\n\r\n    \/\/ Find the active h2 and h3 headings based on their position in the corresponding TOC\r\n    let activeH2 = null;\r\n    let activeH3 = null;\r\n\r\n    const tocItems = document.querySelectorAll(`.${tocClass} li`);\r\n    tocItems.forEach(item => {\r\n      const a = item.querySelector('a');\r\n      if (!a) return;\r\n      const href = a.getAttribute('href');\r\n      const targetId = href.substring(1); \/\/ Remove the '#' from the href to get the target ID\r\n      const targetElement = document.getElementById(targetId);\r\n      if (!targetElement) return;\r\n\r\n      const targetTop = targetElement.getBoundingClientRect().top + scrollPosition;\r\n      const nextItem = item.nextElementSibling;\r\n      const nextTop = nextItem ? nextItem.getBoundingClientRect().top + scrollPosition : Infinity;\r\n\r\n      if (targetTop <= scrollPosition + 150) {\r\n        if (a.parentElement.parentElement === tocItems) {\r\n          \/\/ The h2 heading is at the root level of the TOC\r\n          activeH2 = { id: targetId, level: 'h2' };\r\n        } else {\r\n          \/\/ The h3 heading is nested under an h2 heading\r\n          const parentH2 = a.parentElement.parentElement.previousElementSibling;\r\n          if (parentH2) {\r\n            const h2Link = parentH2.querySelector('a');\r\n            if (h2Link) {\r\n              const h2Href = h2Link.getAttribute('href');\r\n              const h2Id = h2Href.substring(1);\r\n              activeH2 = { id: h2Id, level: 'h2' };\r\n            }\r\n          }\r\n          activeH3 = { id: targetId, level: 'h3' };\r\n        }\r\n      }\r\n\r\n      if (targetTop > scrollPosition + 150 && nextTop > scrollPosition + 150 && !activeH3) {\r\n        \/\/ Reset the activeH2 when there are no more active h3 headings\r\n        activeH2 = null;\r\n      }\r\n    });\r\n\r\n    \/\/ Update the active state for the TOC items\r\n    tocItems.forEach(item => {\r\n      item.classList.remove('active');\r\n      const a = item.querySelector('a');\r\n      if (a) {\r\n        const href = a.getAttribute('href');\r\n        const targetId = href.substring(1);\r\n        if ((activeH2 && activeH2.id === targetId) || (activeH3 && activeH3.id === targetId)) {\r\n          item.classList.add('active');\r\n        }\r\n      }\r\n    });\r\n  }\r\n\r\n  \/\/ Call scrollSpy for each TOC on window scroll\r\n  const tocClasses = ['list_toc', 'list_toc_float', 'list_toc_top']; \/\/ Add other TOC class names here if you have more than two instances\r\n  tocClasses.forEach(tocClass => {\r\n    window.addEventListener('scroll', () => scrollSpy(tocClass));\r\n  });\r\n<\/script>\r\n\t\r\n\r\n<!-- ToC List for desktop side bar, diganti jadi inject by php, di code snippet \"Sidebar Accordion\" -->\r\n<!-- <script>\r\n\tdocument.addEventListener('DOMContentLoaded', function() {\r\n        \/\/ Fungsi untuk mengubah teks menjadi format id\r\n        function formatId(text) {\r\n            return text.trim().replace(\/[^\\w\\d]+\/g, '_');\r\n        }\r\n\r\n        \/\/ Fungsi untuk membuat nested list\r\n        function createNestedList(parentNode, children) {\r\n            if (children.length === 0) return;\r\n\r\n            const nestedUl = document.createElement('ul');\r\n            children.forEach(child => {\r\n                const nestedLi = document.createElement('li');\r\n                const nestedA = document.createElement('a');\r\n                nestedA.textContent = child.title;\r\n                nestedA.href = `#${child.id}`;\r\n                nestedLi.appendChild(nestedA);\r\n                nestedUl.appendChild(nestedLi);\r\n\r\n                if (child.children.length > 0) {\r\n                    createNestedList(nestedLi, child.children);\r\n                }\r\n            });\r\n\r\n            parentNode.appendChild(nestedUl);\r\n        }\r\n\r\n        \/\/ Membuat objek untuk menyimpan daftar h2 dan h3 beserta judulnya\r\n        const headings = [];\r\n\r\n           \/\/ Mengambil semua elemen h2 dan h3\r\n        const elements = document.querySelectorAll('.td-post-content h2');\r\n\t\t\t\/\/, .td-post-content h3\r\n\r\n        elements.forEach(element => {\r\n            if (element.tagName === 'H2') {\r\n                const id = formatId(element.textContent);\r\n                element.id = id;\r\n\t\t\t\tif(element.textContent.toLowerCase() === \"key takeaways\") {return;} \/\/ Biar ga nampilin Key Takeaways di ToC\r\n                headings.push({ level: 'h2', id: id, title: element.textContent, children: [] });\r\n            } else if (element.tagName === 'H3') {\r\n                const id = formatId(element.textContent);\r\n                element.id = id;\r\n                if (headings.length > 0) {\r\n                    headings[headings.length - 1].children.push({ level: 'h3', id: id, title: element.textContent, children: [] });\r\n                }\r\n            }\r\n        });\r\n\r\n        \/\/ Membuat list HTML dari objek headings\r\n        const ul = document.getElementById('list_toc');\r\n        let currentUl = ul;\r\n        headings.forEach(heading => {\r\n            const li = document.createElement('li');\r\n            const a = document.createElement('a');\r\n            a.textContent = heading.title;\r\n            a.href = `#${heading.id}`;\r\n            li.appendChild(a);\r\n\r\n            if (heading.level === 'h2') {\r\n                \/\/ Menyimpan ul saat ini untuk menambahkan nested ul\r\n                currentUl = li;\r\n                ul.appendChild(li);\r\n            } else if (heading.level === 'h3') {\r\n                if (!currentUl.lastElementChild || currentUl.lastElementChild.tagName !== 'UL') {\r\n                    \/\/ Jika belum ada nested ul, buat satu\r\n                    const nestedUl = document.createElement('ul');\r\n                    currentUl.appendChild(nestedUl);\r\n                    currentUl = nestedUl;\r\n                }\r\n                currentUl.appendChild(li);\r\n            }\r\n\r\n            createNestedList(li, heading.children);\r\n        });\r\n\t\t\/\/ Dapatkan elemen ul dengan id 'list_toc_float'\r\nconst ulFloat = document.getElementById('list_toc');\r\nconst ulJourney = document.getElementById('list_journey');\r\n\r\n\/\/ Dapatkan isi (child elements) dari ul dengan id 'list_toc_float'\r\n\tif (ulFloat !== null) {\r\n\t\tconst clonedChildren = ulFloat.cloneNode(true).children;\r\n\t\tconst ulToc = document.getElementById('list_toc_float');\r\n\t\tconst ulTocTop = document.getElementById('list_toc_top');\r\n\t\tif ((ulToc !== null || ulToc !== undefined) && window.innerWidth > 1018){\r\n\t\t\tulToc.append(...clonedChildren);\r\n\t\t} else {\r\n\t\t\tulTocTop.append(...clonedChildren);\r\n\t\t}\r\n\t} \r\n\r\n\tif (ulJourney !== null) {\r\n\t\tconst clonedChildrenJourney = ulJourney.cloneNode(true).children;\r\n\t\tconst ulTocJourney = document.getElementById('list_toc_journey');\r\n\t\tulTocJourney.append(...clonedChildrenJourney);\r\n\t} \r\n\r\n\r\n\r\n\r\n\t\r\n        \/\/ Fungsi untuk mengambil tinggi navbar\r\n        function getNavbarHeight() {\r\n            const navbar = document.getElementById('tdi_34');\r\n            return navbar ? navbar.offsetHeight : 0;\r\n        }\r\n\r\n        \/\/ Fungsi untuk menambahkan offset posisi scroll\r\n        function scrollToElementWithOffset(elementId) {\r\n            const element = document.getElementById(elementId);\r\n            if (element) {\r\n                const offset = getNavbarHeight();\r\n                const elementPosition = element.getBoundingClientRect().top;\r\n                const offsetPosition = elementPosition - offset-40;\r\n\r\n                window.scrollBy({\r\n                    top: offsetPosition,\r\n                    behavior: 'smooth'\r\n                });\r\n            }\r\n        }\r\n\r\n        \/\/ Fungsi untuk menangani klik pada tautan judul\r\n        function handleTitleClick(event) {\r\n            event.preventDefault();\r\n            const href = event.target.getAttribute('href').substr(1);\r\n            scrollToElementWithOffset(href);\r\n        }\r\n\r\n        \/\/ Tambahkan event listener untuk semua tautan judul\r\n        const titleLinks = document.querySelectorAll('a[href^=\"#\"]');\r\n        titleLinks.forEach(link => {\r\n            link.addEventListener('click', handleTitleClick);\r\n        });\r\n\t});\r\n    <\/script> -->\r\n<!-- \t<style>#toc_group_float{display:block !important}<\/style> -->\r\n<a href=\"https:\/\/www.hashmicro.com\/my\/free-product-demo\/?medium=free-product-demo\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/08\/free-demo-desktop-my.webp\" data-desktop-src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/08\/free-demo-desktop-my.webp\" data-mobile-src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2024\/07\/free-demo-mobile-my.jpg\" alt=\"FreeDemo\" class=\"responsive-image-banner\"><\/a>\r\n\r\n<script>\r\n    \/\/ check which image to use based on screensize\r\n    document.addEventListener(\"DOMContentLoaded\", function() {\r\n        function updateImageSource() {\r\n            var images = document.querySelectorAll('.responsive-image-banner');\r\n            var screenWidth = window.innerWidth;\r\n\r\n            images.forEach(function(img) {\r\n                var mobileSrc = img.getAttribute('data-mobile-src');\r\n                var desktopSrc = img.getAttribute('data-desktop-src');\r\n\r\n                if (screenWidth < 576 && mobileSrc) {\r\n                    img.setAttribute('src', mobileSrc);\r\n                } else {\r\n                    img.setAttribute('src', desktopSrc);\r\n                }\r\n            });\r\n        }\r\n\r\n        \/\/ Initial check\r\n        updateImageSource();\r\n\r\n        \/\/ Update on resize\r\n        window.addEventListener('resize', updateImageSource);\r\n    });\r\n<\/script><\/p>\n<h2><strong>Shortlisted CRM Software for Companies in Malaysia<\/strong><\/h2>\n<p>Through my analysis and experience, I\u2019ve discovered that CRM software can significantly enhance how businesses connect with their customers and manage daily operations. The following are some CRM software solutions I recommend checking out.<\/p>\n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n        width: 100%;\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        width: 30%;\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #ea1717;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 45%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #b40000;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #ea1717;\r\n        border: 1px solid #ea1717;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #ea1717;\r\n      }\r\n\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n          <img decoding=\"async\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2021\/02\/Frame-1171277774-1.webp\" alt=\"HashMicro Logo\" height=\"32px\" width=\"200px\" \/>\r\n          <a href=\"#hashmicro\">HashMicro<\/a>\r\n        <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Best because<\/p>\r\n\t\t\t\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t\t\t\t\r\n          <p class=\"desc\">The best end-to-end solution for all types of business needs<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-button\">\r\n          <div>\r\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"15px\" width=\"15px\" viewBox=\"0 -960 960 960\" fill=\"#ffffff\">\r\n              <path style=\"flex-shrink: 0;\" d=\"m387-412 35-114-92-74h114l36-112 36 112h114l-93 74 35 114-92-71-93 71ZM240-40v-309q-38-42-59-96t-21-115q0-134 93-227t227-93q134 0 227 93t93 227q0 61-21 115t-59 96v309l-240-80-240 80Zm240-280q100 0 170-70t70-170q0-100-70-170t-170-70q-100 0-170 70t-70 170q0 100 70 170t170 70Z\" \/>\r\n            <\/svg>\r\n            <p style=\"color: #ffffff; margin-bottom: 0; font-size: 14px; line-height: 1.5;\">Best Deals<\/p>\r\n          <\/div>\r\n          <a href=\"https:\/\/www.hashmicro.com\/my\/offer\/download-erp-pricing-list\">Price<\/a>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <a href=\"https:\/\/www.g2.com\/sellers\/hashmicro#profiles\" class=\"link-g2\">\r\n\t\t\t  <p class=\"rating-text\">Reviews from<\/p>\r\n\t\t\t  <img decoding=\"async\" width=\"16\" height=\"16\" class=\"image-g2\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/08\/g2-review-logo.webp\" \/>\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t4.8\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/a>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#hashmicro\" class=\"text\">Summary<\/a>\r\n\t\t\t<a href=\"#hashmicro\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#ea1717\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n        width: 100%;\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        width: 30%;\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #ea1717;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 45%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #b40000;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #ea1717;\r\n        border: 1px solid #ea1717;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #ea1717;\r\n      }\r\n\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img decoding=\"async\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/09\/Sage.webp\" alt=\"Sage CRM\" height=\"32px\" width=\"200px\" \/>\r\n                              <a href=\"#Sage\">Sage CRM<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Best Because<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Strong sales and customer service tools<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-button\">\r\n          <a href=\"https:\/\/www.g2.com\/products\/sage-crm\/reviews#pricing\">Price<\/a>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <a href=\"https:\/\/www.g2.com\/products\/sage-crm\/reviews\" class=\"link-g2\">\r\n\t\t\t  <p class=\"rating-text\">Reviews from<\/p>\r\n\t\t\t  <img decoding=\"async\" width=\"16\" height=\"16\" alt=\"\" class=\"image-g2\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/08\/g2-review-logo.webp\" \/>\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star-empty\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t3.8\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/a>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#Sage\" class=\"text\">Summary<\/a>\r\n\t\t\t<a href=\"#Sage\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#ea1717\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n        width: 100%;\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        width: 30%;\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #ea1717;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 45%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #b40000;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #ea1717;\r\n        border: 1px solid #ea1717;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #ea1717;\r\n      }\r\n\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img decoding=\"async\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/09\/zoho-crm.webp\" alt=\"Zoho CRM\" height=\"32px\" width=\"200px\" \/>\r\n                              <a href=\"#Zoho\">Zoho CRM<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Best Because<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Wide range of automation features<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-button\">\r\n          <a href=\"https:\/\/www.g2.com\/products\/zoho-crm\/reviews#pricing\">Price<\/a>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <a href=\"https:\/\/www.g2.com\/products\/zoho-crm\/reviews\" class=\"link-g2\">\r\n\t\t\t  <p class=\"rating-text\">Reviews from<\/p>\r\n\t\t\t  <img decoding=\"async\" width=\"16\" height=\"16\" alt=\"\" class=\"image-g2\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/08\/g2-review-logo.webp\" \/>\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star-half\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t4.1\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/a>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#Zoho\" class=\"text\">Summary<\/a>\r\n\t\t\t<a href=\"#Zoho\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#ea1717\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n        width: 100%;\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        width: 30%;\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #ea1717;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 45%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #b40000;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #ea1717;\r\n        border: 1px solid #ea1717;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #ea1717;\r\n      }\r\n\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img decoding=\"async\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/04\/Pipedrive-1.webp\" alt=\"Pipedrive\" height=\"32px\" width=\"200px\" \/>\r\n                              <a href=\"#Pipedrive\">Pipedrive<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Best Because<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Intuitive pipeline management<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-button\">\r\n          <a href=\"https:\/\/www.g2.com\/products\/pipedrive\/reviews#pricing\">Price<\/a>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <a href=\"https:\/\/www.g2.com\/products\/pipedrive\/reviews\" class=\"link-g2\">\r\n\t\t\t  <p class=\"rating-text\">Reviews from<\/p>\r\n\t\t\t  <img decoding=\"async\" width=\"16\" height=\"16\" alt=\"\" class=\"image-g2\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/08\/g2-review-logo.webp\" \/>\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star-half\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t4.3\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/a>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#Pipedrive\" class=\"text\">Summary<\/a>\r\n\t\t\t<a href=\"#Pipedrive\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#ea1717\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n        width: 100%;\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        width: 30%;\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #ea1717;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 45%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #b40000;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #ea1717;\r\n        border: 1px solid #ea1717;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #ea1717;\r\n      }\r\n\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img decoding=\"async\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/09\/Oracle-2-scaled.webp\" alt=\"Oracle\" height=\"32px\" width=\"200px\" \/>\r\n                              <a href=\"#Oracle\">Oracle<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Best Because<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Robust data security and scalability<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-button\">\r\n          <a href=\"https:\/\/www.g2.com\/products\/oracle-crm-on-demand\/reviews#pricing\">Price<\/a>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <a href=\"https:\/\/www.g2.com\/products\/oracle-crm-on-demand\/reviews\" class=\"link-g2\">\r\n\t\t\t  <p class=\"rating-text\">Reviews from<\/p>\r\n\t\t\t  <img decoding=\"async\" width=\"16\" height=\"16\" alt=\"\" class=\"image-g2\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/08\/g2-review-logo.webp\" \/>\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star-empty\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t3.7\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/a>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#Oracle\" class=\"text\">Summary<\/a>\r\n\t\t\t<a href=\"#Oracle\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#ea1717\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n        width: 100%;\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        width: 30%;\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #ea1717;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 45%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #b40000;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #ea1717;\r\n        border: 1px solid #ea1717;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #ea1717;\r\n      }\r\n\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img decoding=\"async\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/09\/microsoft-dynamics-365.webp\" alt=\"Microsoft Dynamics 365\" height=\"32px\" width=\"200px\" \/>\r\n                              <a href=\"#Microsoft\">Microsoft Dynamics 365<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Best Because<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Seamless connection with Microsoft apps<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-button\">\r\n          <a href=\"https:\/\/www.g2.com\/products\/dynamics-365-sales\/reviews#pricing\">Price<\/a>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <a href=\"https:\/\/www.g2.com\/products\/dynamics-365-sales\/reviews\" class=\"link-g2\">\r\n\t\t\t  <p class=\"rating-text\">Reviews from<\/p>\r\n\t\t\t  <img decoding=\"async\" width=\"16\" height=\"16\" alt=\"\" class=\"image-g2\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/08\/g2-review-logo.webp\" \/>\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star-empty\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t3.8\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/a>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#Microsoft\" class=\"text\">Summary<\/a>\r\n\t\t\t<a href=\"#Microsoft\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#ea1717\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n        width: 100%;\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        width: 30%;\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #ea1717;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 45%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #b40000;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #ea1717;\r\n        border: 1px solid #ea1717;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #ea1717;\r\n      }\r\n\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img decoding=\"async\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/04\/Freshsales.webp\" alt=\"Freshsales\" height=\"32px\" width=\"200px\" \/>\r\n                              <a href=\"#Freshsales\">Freshsales<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Best Because<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Built-in phone and email integration<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-button\">\r\n          <a href=\"https:\/\/www.g2.com\/products\/freshsales\/reviews#pricing\">Price<\/a>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <a href=\"https:\/\/www.g2.com\/products\/freshsales\/reviews\" class=\"link-g2\">\r\n\t\t\t  <p class=\"rating-text\">Reviews from<\/p>\r\n\t\t\t  <img decoding=\"async\" width=\"16\" height=\"16\" alt=\"\" class=\"image-g2\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/08\/g2-review-logo.webp\" \/>\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star\"><\/i><i class=\"td-icon-star-half\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t4.5\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/a>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#Freshsales\" class=\"text\">Summary<\/a>\r\n\t\t\t<a href=\"#Freshsales\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#ea1717\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n<p>Selecting the right CRM software is a key step toward improving customer engagement and achieving long-term success. I trust these recommendations will guide you in finding the most suitable solution for your business.<\/p>\n<h2><strong>What is CRM Software?<\/strong><\/h2>\n<p>CRM software is a business tool designed to help companies manage and strengthen their interactions with customers and prospects. It collects and organizes customer information in a single, accessible platform, making it easier for teams to monitor sales activities, track communication history, and follow up on leads effectively.<span id=\"crm\"><\/span><\/p>\n<p>With features such as task automation, data analysis, and real-time reporting, <a href=\"https:\/\/www.statista.com\/outlook\/tmo\/software\/enterprise-software\/customer-relationship-management-software\/malaysia\" target=\"_blank\" rel=\"noopener\">CRM software<\/a> enables better decision-making, enhances collaboration between departments, and helps businesses deliver a more personalized and responsive customer experience.<\/p>\n<h2><strong>How Does CRM Software Work?<\/strong><\/h2>\n<p>CRM software centralises customer data, streamlines daily work, and turns insights into action to strengthen relationships and drive growth. Here is how CRM software works:<span id=\"data\"><\/span><\/p>\n<h3><strong>1. Lead Management<\/strong><\/h3>\n<p>CRM software helps businesses capture, track, and organise leads from multiple sources such as websites, social media, and email campaigns. It assigns lead scores based on engagement and automatically routes high-potential leads to sales teams for follow-up, increasing conversion chances.<\/p>\n<h3><strong>2. Contact Management<\/strong><\/h3>\n<p>Once a lead becomes a contact, the CRM stores detailed customer profiles including communication history, purchase behaviour, and preferences. This centralised database ensures every team member has access to updated customer information to deliver personalised service and maintain strong relationships.<\/p>\n<h3><strong>3. Sales Analytics<\/strong><\/h3>\n<p>CRM systems analyse sales activities and customer interactions, generating real-time reports and dashboards. These insights help businesses identify trends, measure performance, and forecast revenue accurately\u2014enabling data-driven decision-making and better sales strategies.<\/p>\n<h3><strong>4. Integration<\/strong><\/h3>\n<p>CRM software integrates with essential business tools such as email platforms, marketing automation, ERP systems, and e-commerce solutions. This seamless integration ensures a unified flow of information across departments, eliminates data silos, and enhances overall business efficiency.<\/p>\n<h2><strong>Key Benefits of CRM Software for Businesses in Malaysia<\/strong><\/h2>\n<p>Using CRM software in Malaysia enables businesses to manage customer interactions, enhance team collaboration, and efficiently track follow-up opportunities within a single platform. In contrast, <a href=\"https:\/\/www.hashmicro.com\/my\/blog\/best-retail-crm-software\/\">retail SCM software<\/a> complements this by streamlining supply chain processes to ensure smooth operations.<span id=\"enables\"><\/span><\/p>\n<ul>\n<li><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"><strong>Centralised customer information<\/strong>: CRM software consolidates all customer details in one place, enabling sales teams to easily access valuable insights and provide more personalised support.<\/span><\/li>\n<li><strong>Better sales results<\/strong>: Organised data and automated processes help sales teams close deals faster and nurture stronger client relationships.<\/li>\n<li><strong>Higher productivity<\/strong>: Automation tools, such as email scheduling, minimise repetitive tasks, allowing teams to focus on work that drives results.<\/li>\n<li><strong>Improved customer retention<\/strong>: CRM solutions support timely and personalised follow-ups, increasing customer satisfaction and loyalty over time.<\/li>\n<li><strong>Reliable sales forecasting<\/strong>: Built-in analytics and reports help companies monitor trends and plan future sales strategies with greater accuracy.<\/li>\n<\/ul>\n<h2><strong>Why Should Malaysian Companies Use CRM Software?<\/strong><\/h2>\n<p>Here are some crucial reasons why CRM software is critical for Malaysian businesses.<span id=\"software\"><\/span><\/p>\n<ul>\n<li><strong>Strengthen customer relationships<\/strong>: CRM software stores detailed customer information and communication history, helping teams deliver personalised service and build long-term trust.<\/li>\n<li><strong>Increase sales efficiency<\/strong>: Automated workflows and real-time sales tracking help teams manage leads more effectively, close deals faster, and drive consistent revenue growth.<\/li>\n<li><strong>Enhance collaboration across departments<\/strong>: By centralising customer data, CRM software ensures that sales, marketing, and support teams work with the same accurate information, improving teamwork and response time.<\/li>\n<li><strong>Make better business decisions<\/strong>: CRM tools provide clear reports and insights, allowing managers to analyse customer trends and sales performance, which supports smarter, data-driven strategies.<\/li>\n<\/ul>\n<h2><strong>21 Best CRM Software Recommendations for Business in Malaysia<\/strong><\/h2>\n<p>We\u2019ve selected the best CRM software options for Malaysian businesses to help boost customer engagement and profitability. Utilise these trusted solutions to streamline customer interactions, enhance team productivity, and foster sustainable growth.<span id=\"trusted\"><\/span><\/p>\n<p>Each CRM on this list has been carefully reviewed for its key features, scalability, and ease of use, allowing you to select the right fit for your business.<\/p>\n<h3 style=\"text-align: left;\"><span id=\"a\">1. HashMicro Best CRM Software<\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9356 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HashMicro-Best-CRM-Software.webp\" alt=\"CRM software\" width=\"2048\" height=\"1109\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HashMicro-Best-CRM-Software.webp 2048w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HashMicro-Best-CRM-Software-300x162.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HashMicro-Best-CRM-Software-1024x555.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HashMicro-Best-CRM-Software-768x416.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HashMicro-Best-CRM-Software-1536x832.webp 1536w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HashMicro-Best-CRM-Software-776x420.webp 776w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HashMicro-Best-CRM-Software-150x81.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HashMicro-Best-CRM-Software-696x377.webp 696w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HashMicro-Best-CRM-Software-1068x578.webp 1068w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HashMicro-Best-CRM-Software-1920x1040.webp 1920w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<p><a href=\"https:\/\/www.hashmicro.com\/my\/crm-software\">HashMicro<\/a> offers a cutting-edge CRM software solution trusted by leading companies such as Forbes, Oishi, and Danone.<\/p>\n<p>Known for its flexible customization and seamless integration with other systems, HashMicro enables businesses to tailor their CRM to match their unique workflows and maintain smooth operations.<\/p>\n<p>With a wide range of industry-focused software, HashMicro continues to support companies in strengthening customer relationships and driving growth. Below are six essential features that crucial role in ensuring an effective CRM system.<span id=\"hashmicro\"><\/span><\/p>\n<ul>\n<li><strong>Sales forecast &amp; actualization<\/strong>: This is the best CRM software Malaysia feature that aids in forecasting sales and aligning them with actual outcomes for strategic planning and resource management.<\/li>\n<li><strong>Customer segment (RFM) analysis<\/strong>: Businesses can enhance their marketing and sales strategies by segmenting customers based on Recency, Frequency, and Monetary value for more effective personalization.<\/li>\n<li><strong>Sales mobile apps (Android &amp; iOS)<\/strong>: CRM system software enables sales teams to manage data, leads, and tasks anywhere, maintaining a continuous connection and facilitating quick responses.<\/li>\n<li><strong>Upselling recommendation<\/strong>: CRM software utilizes purchase data to recommend products, thereby enhancing sales opportunities.<\/li>\n<li><strong>Custom printout in quotation<\/strong>: Custom CRM software enables personalized quotations for various customer types, which can enhance satisfaction and increase conversions.<\/li>\n<li><strong>Commission tracking management<\/strong>: Top CRM software automation ensures precise and fair sales commission calculations, motivating the sales team and enhancing performance.<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Revenue forecasting for better planning<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Centralized lead database management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customizable sales pipeline<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Smooth integration with other systems<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free demo access<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li><span style=\"font-weight: 400;\">Implementation time varies depending on needs<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>To learn more about HashMicro CRM software in Malaysia, contact our team or click the banner below.<br \/>\n<a href=\"https:\/\/www.hashmicro.com\/my\/offer\/download-erp-pricing-list?medium=banner-article\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/08\/skema-harga-desktop-my.webp\" data-desktop-src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/08\/skema-harga-desktop-my.webp\" data-mobile-src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/08\/skema-harga-mobile-my.webp\" alt=\"SkemaHarga\" class=\"responsive-image-banner\"><\/a>\r\n\r\n<script>\r\n    \/\/ check which image to use based on screensize\r\n    document.addEventListener(\"DOMContentLoaded\", function() {\r\n        function updateImageSource() {\r\n            var images = document.querySelectorAll('.responsive-image-banner');\r\n            var screenWidth = window.innerWidth;\r\n\r\n            images.forEach(function(img) {\r\n                var mobileSrc = img.getAttribute('data-mobile-src');\r\n                var desktopSrc = img.getAttribute('data-desktop-src');\r\n\r\n                if (screenWidth < 576 && mobileSrc) {\r\n                    img.setAttribute('src', mobileSrc);\r\n                } else {\r\n                    img.setAttribute('src', desktopSrc);\r\n                }\r\n            });\r\n        }\r\n\r\n        \/\/ Initial check\r\n        updateImageSource();\r\n\r\n        \/\/ Update on resize\r\n        window.addEventListener('resize', updateImageSource);\r\n    });\r\n<\/script><\/p>\n<h3><span id=\"b\"><span id=\"Sage\">2. Sage CRM System<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9362 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Sage-CRM-System.webp\" alt=\"CRM software Malaysia\" width=\"638\" height=\"460\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Sage-CRM-System.webp 638w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Sage-CRM-System-300x216.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Sage-CRM-System-583x420.webp 583w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Sage-CRM-System-150x108.webp 150w\" sizes=\"(max-width: 638px) 100vw, 638px\" \/><\/p>\n<p><a href=\"https:\/\/www.sage.com\/\" target=\"_blank\" rel=\"noopener\">Sage<\/a> Sales CRM Software helps businesses streamline customer service, focus on valuable leads, and maintain a clear overview of customer interactions across the company.<span id=\"sage\"><\/span><\/p>\n<p>It provides tools for capturing and assigning leads, supporting customers through web self-service, managing product catalogs and quotations, facilitating team collaboration, and creating customer surveys.<\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Lead capturing and routing<\/li>\n<li>Web self-service<\/li>\n<li>Product catalogs and quotes<\/li>\n<li>Internal team collaboration<\/li>\n<li>Customer survey creation<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comprehensive industry-focused tools<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cloud and on-premise deployment<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-time insights<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pricing not transparent<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not the most intuitive interface<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: To obtain accurate pricing details per user, please request a callback and discuss available options directly with a company representative.<\/p>\n<h3><span id=\"c\">3. Salesforce Cloud CRM Software<\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9375 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesforce-Cloud-CRM-Software.webp\" alt=\"CRM software Malaysia\" width=\"750\" height=\"469\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesforce-Cloud-CRM-Software.webp 750w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesforce-Cloud-CRM-Software-300x188.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesforce-Cloud-CRM-Software-672x420.webp 672w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesforce-Cloud-CRM-Software-150x94.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesforce-Cloud-CRM-Software-696x435.webp 696w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/p>\n<p><a href=\"https:\/\/www.salesforce.com\/\" target=\"_blank\" rel=\"noopener\">Salesforce<\/a> Cloud CRM is a comprehensive platform that enables businesses to manage leads, contacts, and customer relationships more effectively, thereby increasing their chances of closing deals. <span id=\"salesforce\"><\/span><\/p>\n<p>With robust features and flexible customization, it fits the needs of various industries. Additionally, this CRM software integrates seamlessly with other solutions, providing companies with a highly adaptable and versatile system.<\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Extensive customization<\/li>\n<li>Lead management and scoring<\/li>\n<li>Powerful reporting<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scalable and widely adopted<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strong integration ecosystem<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comprehensive support and training<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complex setup<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Requires ongoing maintenance<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: For detailed pricing and licensing information, please get in touch with your local Salesforce Partner or reach out directly to the Salesforce team.<\/p>\n<h3><span id=\"d\">4. SAP CRM Software Malaysia<\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9379 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/SAP-CRM-Software-Malaysia.webp\" alt=\"CRM system\" width=\"1024\" height=\"555\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/SAP-CRM-Software-Malaysia.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/SAP-CRM-Software-Malaysia-300x163.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/SAP-CRM-Software-Malaysia-768x416.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/SAP-CRM-Software-Malaysia-775x420.webp 775w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/SAP-CRM-Software-Malaysia-150x81.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/SAP-CRM-Software-Malaysia-696x377.webp 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><a href=\"https:\/\/www.sap.com\/\" target=\"_blank\" rel=\"noopener\">SAP<\/a> CRM is a component of the SAP Business Suite, offering companies a comprehensive view of their customers and integrating seamlessly with other SAP modules, such as SAP ERP and SAP HCM, to provide a unified business experience.<span id=\"sap\"><\/span><\/p>\n<p>Renowned for managing complex transactions and robust workflows, this CRM software is ideal for large enterprises, especially in high-tech industries or businesses with sophisticated customer engagement needs.<\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Sales management<\/li>\n<li>Marketing management<\/li>\n<li>Service management<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Full CRM suite with SAP integration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-time analytics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Effective customer management<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Long learning curve<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Needs extensive customization<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: For detailed pricing and licensing information, please get in touch with SAP.<\/p>\n<h3><span id=\"e\">5. HubSpot CRM Software Malaysia<\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9383 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HubSpot-CRM-Software-Malaysia.webp\" alt=\"CRM software\" width=\"1024\" height=\"555\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HubSpot-CRM-Software-Malaysia.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HubSpot-CRM-Software-Malaysia-300x163.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HubSpot-CRM-Software-Malaysia-768x416.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HubSpot-CRM-Software-Malaysia-775x420.webp 775w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HubSpot-CRM-Software-Malaysia-150x81.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/HubSpot-CRM-Software-Malaysia-696x377.webp 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><a href=\"https:\/\/www.hubspot.com\/\" target=\"_blank\" rel=\"noopener\">HubSpot<\/a> helps businesses manage leads, contacts, and sales pipelines efficiently, with easy-to-use tools and broad integration options trusted by B2B and B2C companies. In Malaysia, HubSpot CRM offers a free plan for small businesses, along with scalable features to support their growth.<span id=\"hubspot\"><br \/>\n<strong>Best features<\/strong>:<\/span><\/p>\n<ul>\n<li>Free core CRM<\/li>\n<li>Email integration<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free plan available<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy to use<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strong automation and marketing tools<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Costs increase with growth<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Feature-limited free version<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: HubSpot CRM is available at no cost, while its Marketing Hub, Sales Hub, and Service Hub are offered in four tiers: Free, Starter (starting at $50\/month), Professional ($400\u2013$890), and Enterprise ($1,200\u2013$3,200). For added value, the Growth Suite combines all these tools into a single package at a discounted rate.<\/p>\n<h3><span id=\"f\"><span id=\"Zoho\">6. Zoho CRM System Malaysia<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9387 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zoho-CRM-System-Malaysia.webp\" alt=\"CRM software\" width=\"1024\" height=\"555\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zoho-CRM-System-Malaysia.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zoho-CRM-System-Malaysia-300x163.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zoho-CRM-System-Malaysia-768x416.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zoho-CRM-System-Malaysia-775x420.webp 775w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zoho-CRM-System-Malaysia-150x81.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zoho-CRM-System-Malaysia-696x377.webp 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><a href=\"https:\/\/www.zoho.com\/\" target=\"_blank\" rel=\"noopener\">Zoho <\/a>CRM is an easy-to-use platform for managing sales, marketing, customer service, and inventory. It includes key tools like lead tracking, deal management, sales forecasting, and email and social media marketing.<span id=\"zoho\"><\/span><\/p>\n<p>Ideal for small businesses, it offers a free plan for individuals or small teams, as well as budget-friendly plans for larger companies.<\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Sales automation<\/li>\n<li>Analytics and reporting<\/li>\n<li>Omnichannel communications<\/li>\n<li>Collaboration tools<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Affordable pricing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-driven analytics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Good omnichannel support<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited custom fields<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Requires paid support plan<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Zoho offers transparent pricing with monthly or annual plans, along with four service bundles to choose from. Each bundle includes a complimentary trial. The Standard plan builds on the free version by adding more advanced features.<\/p>\n<h3><span id=\"g\"><span id=\"Pipedrive\">7. Pipedrive CRM Software<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9392 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Pipedrive-CRM-Software.webp\" alt=\"CRM software\" width=\"1024\" height=\"555\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Pipedrive-CRM-Software.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Pipedrive-CRM-Software-300x163.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Pipedrive-CRM-Software-768x416.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Pipedrive-CRM-Software-775x420.webp 775w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Pipedrive-CRM-Software-150x81.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Pipedrive-CRM-Software-696x377.webp 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><a href=\"https:\/\/www.pipedrive.com\/\" target=\"_blank\" rel=\"noopener\">Pipedrive<\/a> Sales CRM is valued for its simple interface and flexible sales pipelines. It offers tools for managing leads and deals, integrating emails, automating workflows, and using a smart sales assistant powered by machine learning.<span id=\"pipedrive\"><\/span><\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Workflow automation<\/li>\n<li>Call integration<\/li>\n<li>Customizable sales pipelines<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User-friendly interface<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Focus on sales productivity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strong automation tools<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Report and field limits on lower tiers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Initial learning curve<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Pipedrive&#8217;s plans range from around $14 to $99 per user per month, offering options from basic pipeline tools to full-featured CRM for large teams.<\/p>\n<h3><span id=\"h\"><span id=\"Microsoft\">8. Microsoft Dynamics 365 CRM System<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9395 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Microsoft-Dynamics-365-CRM-System.webp\" alt=\"CRM system\" width=\"1024\" height=\"555\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Microsoft-Dynamics-365-CRM-System.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Microsoft-Dynamics-365-CRM-System-300x163.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Microsoft-Dynamics-365-CRM-System-768x416.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Microsoft-Dynamics-365-CRM-System-775x420.webp 775w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Microsoft-Dynamics-365-CRM-System-150x81.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Microsoft-Dynamics-365-CRM-System-696x377.webp 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><a href=\"https:\/\/www.microsoft.com\/\" target=\"_blank\" rel=\"noopener\">Microsoft Dynamics 365<\/a> offers sales, marketing, and service features as both cloud and on-premises solutions. It integrates smoothly with other Microsoft tools to improve customer engagement and operational efficiency.<span id=\"microsoft\"><\/span><\/p>\n<p>Known for its AI-driven sales and marketing capabilities, it can be easily customized and connected within the Microsoft ecosystem.<\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>AI-powered insights<\/li>\n<li>Sales navigator integration<\/li>\n<li>Unified customer data<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td>\n<p style=\"text-align: center;\"><b>Pros<\/b><\/p>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><b>Cons <\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seamless Microsoft integration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-powered insights<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flexible deployment options<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">High complexity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expensive<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Requires effort for customization<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Dynamics 365 CRM pricing ranges from $50 to $162 per user per month for Sales, Customer Service, and Field Service, while Marketing starts at $1,500 per tenant per month.<\/p>\n<h3><span id=\"i\">9. Second CRM Software Malaysia<\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9400 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Second-CRM-Software-Malaysia.webp\" alt=\"CRM system\" width=\"1024\" height=\"555\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Second-CRM-Software-Malaysia.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Second-CRM-Software-Malaysia-300x163.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Second-CRM-Software-Malaysia-768x416.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Second-CRM-Software-Malaysia-775x420.webp 775w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Second-CRM-Software-Malaysia-150x81.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Second-CRM-Software-Malaysia-696x377.webp 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><a href=\"https:\/\/www.secondcrm.com\/\" target=\"_blank\" rel=\"noopener\">Second CRM<\/a> helps Malaysian businesses streamline sales, customer support, service management, and marketing automation, offering an all-in-one solution to manage customer interactions and boost sales. It is highly adaptable across industries and integrates well with other business applications.<span id=\"second\"><\/span><\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Sales force automation<\/li>\n<li>Customer support and service<\/li>\n<li>Marketing automation<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Local support and pricing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Highly customizable<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy to use for SMEs<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">May lack advanced features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited global appeal<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Second CRM Foundation starts at US$\u202f$4.25 per user\/month (first five users free lifetime); Sales and Service add-ons cost US$\u202f25.50 per user\/month.<\/p>\n<h3><span id=\"j\">10. Bitrix24 CRM Malaysia<\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9403 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Bitrix24-CRM-Malaysia.webp\" alt=\"CRM software\" width=\"1024\" height=\"555\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Bitrix24-CRM-Malaysia.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Bitrix24-CRM-Malaysia-300x163.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Bitrix24-CRM-Malaysia-768x416.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Bitrix24-CRM-Malaysia-775x420.webp 775w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Bitrix24-CRM-Malaysia-150x81.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Bitrix24-CRM-Malaysia-696x377.webp 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><a href=\"https:\/\/www.bitrix24.com\/\" target=\"_blank\" rel=\"noopener\">Bitrix24<\/a> CRM provides comprehensive lead management, project tracking, team collaboration, and communication tools in a single platform, making it an ideal solution for SMEs, startups, and solopreneurs.<\/p>\n<p>Known for its generous free plan and affordable upgrades, Bitrix24 is a flexible, cost-effective solution for managing customer relationships and business tasks.<span id=\"bitrix24\"><\/span><\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Project management<\/li>\n<li>Lead generation<\/li>\n<li>File management<\/li>\n<li>Advanced email features<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free plan for small teams<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All-in-one toolset (CRM, project, communication)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Great value<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complicated interface<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expensive upgrades<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: For detailed pricing and licensing information, please contact Bitrix24.<\/p>\n<h3><span id=\"k\">11. Zendesk Sell CRM Software<\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9409 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Sell-CRM-Software.webp\" alt=\"CRM software\" width=\"1024\" height=\"555\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Sell-CRM-Software.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Sell-CRM-Software-300x163.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Sell-CRM-Software-768x416.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Sell-CRM-Software-775x420.webp 775w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Sell-CRM-Software-150x81.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Zendesk-Sell-CRM-Software-696x377.webp 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><a href=\"https:\/\/www.zendesk.com\/\" target=\"_blank\" rel=\"noopener\">Zendesk<\/a> Sell CRM streamlines sales with tools for account management, email and voice integration, task tracking, and sales monitoring. It\u2019s ideal for small to midsize businesses that need a simple way to manage leads and sales activities.<span id=\"zendesk\"><\/span><\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Lead management<\/li>\n<li>Dashboard view<\/li>\n<li>Native integration with Zendesk Support<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clean interface<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Good sales and support collaboration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Competitive pricing<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Search and offline issues<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Support concerns<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Zendesk Sell starts at $19 per user per month for the Team plan, with the Growth plan at $55, the Professional plan at $115, and the Enterprise plan at $169 (all billed annually).<\/p>\n<h3><span id=\"l\"><span id=\"Freshsales\">12. Freshsales CRM System<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9412 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Freshsales-CRM-System.jpg\" alt=\"CRM software\" width=\"1024\" height=\"555\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Freshsales-CRM-System.jpg 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Freshsales-CRM-System-300x163.jpg 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Freshsales-CRM-System-768x416.jpg 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Freshsales-CRM-System-775x420.jpg 775w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Freshsales-CRM-System-150x81.jpg 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Freshsales-CRM-System-696x377.jpg 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><a href=\"https:\/\/freshworks.com\/\" target=\"_blank\" rel=\"noopener\">Freshsales<\/a> CRM provides a comprehensive solution for managing the sales cycle, featuring advanced contact management, workflow automation, and detailed reporting.<span id=\"freshsales\"><\/span><\/p>\n<p>Its user-friendly interface boosts sales productivity and helps teams engage customers effectively, providing valuable insights to close deals faster.<\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>AI-powered tools<\/li>\n<li>Chat campaigns<\/li>\n<li>Sales sequences<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI sales automation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free version for small teams<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Custom fields and pipelines<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Some integration limits<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Starts from $0 and the highest pricing are $83 per user\/month for the enterprise version. Visit Freshworks pricing for more information.<\/p>\n<h3><span id=\"m\"><span id=\"Oracle\">13. Oracle CRM Software Malaysia<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9418 size-full\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Oracle-CRM-Software-Malaysia.webp\" alt=\"CRM software\" width=\"1100\" height=\"645\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Oracle-CRM-Software-Malaysia.webp 1100w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Oracle-CRM-Software-Malaysia-300x176.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Oracle-CRM-Software-Malaysia-1024x600.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Oracle-CRM-Software-Malaysia-768x450.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Oracle-CRM-Software-Malaysia-716x420.webp 716w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Oracle-CRM-Software-Malaysia-150x88.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Oracle-CRM-Software-Malaysia-696x408.webp 696w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Oracle-CRM-Software-Malaysia-1068x626.webp 1068w\" sizes=\"(max-width: 1100px) 100vw, 1100px\" \/><\/p>\n<p><a href=\"https:\/\/www.oracle.com\/\" target=\"_blank\" rel=\"noopener\">Oracle<\/a> CRM Software Malaysia is a widely used solution that helps businesses across various industries manage and strengthen their customer relationships, supporting growth and long-term customer loyalty.<span id=\"oracle\"><\/span><\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Email Marketing<\/li>\n<li>Sales Force Automation<\/li>\n<li>Upsell, Quote, and Order Management<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scalable to fit businesses of various sizes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Robust security and compliance features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strong integration with other Oracle business solutions<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customisation may take time and planning<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Implementation can be more complex for small teams<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Though NetSuite CRM doesn&#8217;t publicly list its prices, sources like Capterra list its price at $129 per month per user.<\/p>\n<h3><span id=\"m\"><span id=\"Oracle\">14. Monday.com CRM Malaysia<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-11991\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Monday.com-CRM-Software.webp\" alt=\"Monday.com CRM Software\" width=\"1782\" height=\"1188\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Monday.com-CRM-Software.webp 1782w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Monday.com-CRM-Software-300x200.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Monday.com-CRM-Software-1024x683.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Monday.com-CRM-Software-768x512.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Monday.com-CRM-Software-1536x1024.webp 1536w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Monday.com-CRM-Software-630x420.webp 630w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Monday.com-CRM-Software-150x100.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Monday.com-CRM-Software-696x464.webp 696w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Monday.com-CRM-Software-1068x712.webp 1068w\" sizes=\"(max-width: 1782px) 100vw, 1782px\" \/>Monday CRM is a flexible, cloud-based customer-relationship-management solution built on the monday.com Work OS platform. It allows companies to manage leads, contacts, deals, sales pipelines, and post-sales processes all in one place.<span id=\"monday\"><\/span><\/p>\n<p>It is highly customizable and integrates smoothly with other tools, enabling teams to automate workflows and visualise their sales data via dashboards.<\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Customizable Pipelines &amp; Contact Management<\/li>\n<li>Automation &amp; Integration<\/li>\n<li>Dashboard &amp; Reports in Real-Time<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Very flexible and customizable workflow<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">User-friendly interface with visual boards<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Good integration capabilities and automation reduce manual workload<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Pricing can become high for larger teams<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Slight learning curve in initial setup<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Monday.com CRM starts its pricing list with the Pro Plan at $28 per month per user.<\/p>\n<h3><span id=\"m\"><span id=\"Oracle\">15. Lark CRM Software\u00a0<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-11993\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Lark-CRM-Software-Malaysia.webp\" alt=\"Lark CRM Software Malaysia\" width=\"1428\" height=\"758\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Lark-CRM-Software-Malaysia.webp 1428w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Lark-CRM-Software-Malaysia-300x159.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Lark-CRM-Software-Malaysia-1024x544.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Lark-CRM-Software-Malaysia-768x408.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Lark-CRM-Software-Malaysia-791x420.webp 791w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Lark-CRM-Software-Malaysia-150x80.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Lark-CRM-Software-Malaysia-696x369.webp 696w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Lark-CRM-Software-Malaysia-1068x567.webp 1068w\" sizes=\"(max-width: 1428px) 100vw, 1428px\" \/>Lark offers CRM\u2010style capabilities such as lead capture, deal management, and workflows for customer engagement. It is positioned as a platform to help manage the entire sales cycle: from lead generation through to deal-closing.<span id=\"lark\"><\/span><\/p>\n<p>Lark can function as one within a broader workspace ecosystem: communication, tasks, docs, and customer-relationship workflows are integrated in one environment.<\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Lead Capture &amp; Workflow Automation<\/li>\n<li>Unified Communications &amp; Document Collaboration<\/li>\n<li>Cross\u2010Platform &amp; Global Friendly<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Good value for price<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Consolidates many tools in one system<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Strong collaboration features for teams<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Some specialized CRM features may be less advanced.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">New users may need time to get accustomed<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: According to TrustRadius, Lark CRM starts its pricing list with the Pro Plan at $12 per month per user.<\/p>\n<h3><span id=\"m\"><span id=\"Oracle\">16. Ontraport CRM Malaysia<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-11994\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Ontraport-CRM-Software-Malaysia.webp\" alt=\"Ontraport CRM Software Malaysia\" width=\"1050\" height=\"720\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Ontraport-CRM-Software-Malaysia.webp 1050w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Ontraport-CRM-Software-Malaysia-300x206.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Ontraport-CRM-Software-Malaysia-1024x702.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Ontraport-CRM-Software-Malaysia-768x527.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Ontraport-CRM-Software-Malaysia-613x420.webp 613w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Ontraport-CRM-Software-Malaysia-150x103.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Ontraport-CRM-Software-Malaysia-218x150.webp 218w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Ontraport-CRM-Software-Malaysia-696x477.webp 696w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/>Ontraport is an all-in-one business automation platform designed for small to mid-sized businesses and entrepreneurs. It combines CRM (customer relationship management) with marketing automation, e-commerce, membership site tools, and workflow automations into one unified package.<span id=\"ontraport\"><\/span><\/p>\n<p>Ontraport aims to reduce the need to use many different tools by providing a single platform that handles CRM, sales pipelines, marketing automation, and operations.<\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Flexible CRM &amp; Unified Contact History<\/li>\n<li>Smart Pipelines &amp; Sales Automation<\/li>\n<li>Marketing Automation + Multi-Channel<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Very powerful for businesses that want more than just CRM<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Excellent customer support and training resources<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Suitable for building complex automations and custom workflows<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Steep learning curve<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">A bit less flexible in terms of integrations compared to some lighter CRM tools<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Ontraport CRM starts its pricing list with the Enterprise Plan at $249 per month.<\/p>\n<h3><span id=\"m\"><span id=\"Oracle\">17. Nimble CRM Software\u00a0<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-11995\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nimble-CRM-Software-Malaysia.webp\" alt=\"Nimble CRM Software Malaysia\" width=\"950\" height=\"604\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nimble-CRM-Software-Malaysia.webp 950w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nimble-CRM-Software-Malaysia-300x191.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nimble-CRM-Software-Malaysia-768x488.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nimble-CRM-Software-Malaysia-661x420.webp 661w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nimble-CRM-Software-Malaysia-150x95.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nimble-CRM-Software-Malaysia-696x443.webp 696w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/>Nimble CRM is a cloud-based relationship-focused CRM designed especially for small to medium-sized businesses (SMBs) that want to centralise their contacts, communication history, and social\/business data in one platform.<\/p>\n<p>It integrates with Google Workspace and Microsoft 365, captures communications (email, calendar), social profiles, and helps users follow up with leads and customers in a meaningful way.<span id=\"nimble\"><\/span><\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Unified Contact Management &amp; Relationship Intelligence<\/li>\n<li>Pipeline &amp; Deal Management<\/li>\n<li>Integrations &amp; Smart Widgets<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Strong relationship-management approach<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Easy to use with intuitive UI<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Good integration with major productivity platforms<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Limited scalability<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Pricing may be considered high for tiny teams<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Nimble CRM starts its pricing list with the Enterprise Plan at $29.9 per user per month.<\/p>\n<h3><span id=\"m\"><span id=\"Oracle\">18. Membrain CRM Malaysia<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-11997\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Membrain-CRM-Software-Malaysia-1.webp\" alt=\"Membrain CRM Software Malaysia\" width=\"600\" height=\"450\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Membrain-CRM-Software-Malaysia-1.webp 600w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Membrain-CRM-Software-Malaysia-1-300x225.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Membrain-CRM-Software-Malaysia-1-560x420.webp 560w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Membrain-CRM-Software-Malaysia-1-80x60.webp 80w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Membrain-CRM-Software-Malaysia-1-150x113.webp 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>Membrain is a CRM and sales-enablement platform designed specifically for B2B sales teams. It goes beyond storing contacts by focusing on how you sell\u2014helping embed sales process, coaching, pipeline management, and performance tracking into a single tool.<\/p>\n<p>It offers modules such as Prospecting, Active Pipeline, Account Growth, and Elevate (for coaching), and includes a built-in CRM database (accounts, contacts, activities) to support those workflows.<span id=\"membrain\"><\/span><\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Visual Sales Pipeline &amp; Process Enforcement<\/li>\n<li>Playbooks &amp; Sales Coaching<\/li>\n<li>Data Enrichment &amp; Custom Fields<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Highly intuitive and user-friendly interface<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Strong fit for complex B2B sales processes<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Excellent sales pipeline visibility and process discipline<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Reporting configuration and setup may require a bit of effort to tailor<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Importing legacy data from previous CRMs can be tricky.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: According to SoftwareAdvice, Membraid offers a paid version that starts at US $65\/month.<\/p>\n<h3><span id=\"m\"><span id=\"Oracle\">19. Salesmate CRM Software Malaysia<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-11998\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesmate-CRM-Software-Malaysia.webp\" alt=\"Salesmate CRM Software Malaysia\" width=\"1280\" height=\"746\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesmate-CRM-Software-Malaysia.webp 1280w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesmate-CRM-Software-Malaysia-300x175.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesmate-CRM-Software-Malaysia-1024x597.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesmate-CRM-Software-Malaysia-768x448.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesmate-CRM-Software-Malaysia-721x420.webp 721w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesmate-CRM-Software-Malaysia-150x87.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesmate-CRM-Software-Malaysia-696x406.webp 696w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Salesmate-CRM-Software-Malaysia-1068x622.webp 1068w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>Salesmate CRM is a cloud\u2010based customer relationship management platform designed to help sales, marketing, and customer support teams streamline their workflows, capture and nurture leads, manage deals and pipelines, and ultimately close more business.<span id=\"salesmate\"><\/span><\/p>\n<p>It offers an intuitive interface, customizable pipelines, built-in telephony (calling\/texting), email tracking, and a broad set of automation tools to reduce administrative tasks and let teams focus on selling.<\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Pipeline &amp; Deal Management<\/li>\n<li>Contact &amp; Lead Management<\/li>\n<li>Automation &amp; Workflows<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Very user-friendly and intuitive interface<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Affordable pricing for small\/medium-sized businesses<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Strong automation features and built-in communication tools<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Some users report limitations in deeper customisation compared to enterprise-level CRMs<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Integrations can sometimes be less seamless or require additional configuration<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Salesmate CRM starts its pricing list with the Enterprise Plan at $63 per user per month.<\/p>\n<h3><span id=\"m\"><span id=\"Oracle\">20. Nutshell CRM Software Malaysia<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-11999\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nutshell-CRM-Software-Malaysia.webp\" alt=\"Nutshell CRM Software Malaysia\" width=\"1632\" height=\"952\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nutshell-CRM-Software-Malaysia.webp 1632w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nutshell-CRM-Software-Malaysia-300x175.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nutshell-CRM-Software-Malaysia-1024x597.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nutshell-CRM-Software-Malaysia-768x448.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nutshell-CRM-Software-Malaysia-1536x896.webp 1536w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nutshell-CRM-Software-Malaysia-720x420.webp 720w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nutshell-CRM-Software-Malaysia-150x88.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nutshell-CRM-Software-Malaysia-696x406.webp 696w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Nutshell-CRM-Software-Malaysia-1068x623.webp 1068w\" sizes=\"(max-width: 1632px) 100vw, 1632px\" \/>Nutshell CRM is a web-based customer relationship management solution designed especially for small to mid-sized sales teams.<\/p>\n<p>It provides tools for contact and lead management, sales pipeline tracking, email automation, and integration with communication tools (such as Gmail\/Outlook) so your sales and customer-engagement efforts are consolidated in one platform.<span id=\"nutshell\"><\/span><\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Sales Pipeline &amp; Lead Management<\/li>\n<li>Contact &amp; Communication Hub<\/li>\n<li>Email Automation &amp; Integration<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Very user-friendly and intuitive UI<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Strong support and helpful customer service<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Integrates well with standard tools<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Customisation is somewhat restricted<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Reporting is decent, but may lack the depth and flexibility<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: Nutshell CRM starts its pricing list with the Business Tier at $67 per user per month.<\/p>\n<h3><span id=\"m\"><span id=\"Oracle\">21. Keap CRM Software Malaysia<\/span><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-12000\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Keap-CRM-Software-Malaysia.webp\" alt=\"Keap CRM Software Malaysia\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Keap-CRM-Software-Malaysia.webp 1200w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Keap-CRM-Software-Malaysia-300x158.webp 300w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Keap-CRM-Software-Malaysia-1024x538.webp 1024w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Keap-CRM-Software-Malaysia-768x403.webp 768w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Keap-CRM-Software-Malaysia-800x420.webp 800w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Keap-CRM-Software-Malaysia-150x79.webp 150w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Keap-CRM-Software-Malaysia-696x365.webp 696w, https:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/Keap-CRM-Software-Malaysia-1068x561.webp 1068w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>Keap CRM is an all-in-one platform designed primarily for small and growing businesses, combining customer relationship management (CRM) with marketing automation, sales pipelines, e-commerce\/invoicing, and payment processing.<span id=\"keap\"><\/span><\/p>\n<p>It allows you to manage contacts, capture leads via web forms\/landing pages, automate follow-up workflows (email &amp; SMS), track sales opportunities, schedule appointments, send invoices and collect payments all within one system.<\/p>\n<p><strong>Best features<\/strong>:<\/p>\n<ul>\n<li>Contact &amp; Lead Management<\/li>\n<li>Marketing Automation (Email &amp; SMS)<\/li>\n<li>Invoicing &amp; Payments Integration<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Pros<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Cons<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Strong automation capabilities<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">User-friendly interface<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Built-in invoicing\/payments<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Pricing can escalate quickly as the number of contacts and users grows<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Support responsiveness and billing\/cancellation issues<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pricing: According to Business News Daily, Keap CRM&#8217;s Max plan starts at US$199\/month (3 users, 2,500 contacts).<\/p>\n<h2><strong>Overall Comparison of CRM Software in Malaysia<\/strong><\/h2>\n\r\n<style>\r\n\t#custom-shortcode-table {\r\n\t\twidth: 100%;\r\n\t\toverflow-x: scroll;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table thead {\r\n\t\tbackground-color: #af2828;\r\n\t\tcolor: #ffffff;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table th {\r\n\t\twhite-space: nowrap;\r\n\t\tfont-size: 16px;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table td {\r\n\t\tfont-size: 14px;\r\n\t\ttext-wrap: nowrap;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table tr:nth-child(even) {\r\n    \tbackground-color: #fff5f5;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table::-webkit-scrollbar-track {\r\n\t\tbackground: none !important;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table::-webkit-scrollbar-button {\r\n\t\tdisplay: none;\r\n\t}\r\n\t\r\n\t@media (max-width: 767px) {\r\n\t\t#custom-shortcode-table th {\r\n\t\t\tfont-size: 12px;\r\n\t\t}\r\n\t\t\r\n\t\t#custom-shortcode-table td {\r\n\t\t\tfont-size: 10px;\r\n\t\t}\r\n\t}\r\n<\/style>\r\n\r\n\r\n<div id=\"custom-shortcode-table\">\r\n\t<table>\r\n\t\t<thead>\r\n\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t<th>Provider<\/th>\r\n\t\t\t\t\t\t\t\t\t<th>Connection Quality<\/th>\r\n\t\t\t\t\t\t\t\t\t<th>Bank Coverage<\/th>\r\n\t\t\t\t\t\t\t\t\t<th>Ease of Integration<\/th>\r\n\t\t\t\t\t\t\t\t\t<th>Data Enrichment<\/th>\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t<\/thead>\r\n\t\t<tbody>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>HashMicro<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Sage<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Salesforce<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>SAP<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>HubSpot<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Zoho<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Pipedrive<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Microsoft Dynamics<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-half\" style=\"color: #ffb302\"><\/i><i class=\"td-icon-star-empty\" style=\"color: #ffb302\"><\/i><\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t<\/tbody>\r\n\t<\/table>\r\n<\/div>\n<h2><strong>How to Choose The Right CRM Software for Your Business<\/strong><\/h2>\n<p>With numerous CRM options available in Malaysia, it\u2019s essential to choose wisely, as the right solution can significantly impact your customer relationships and business success. Consider these key factors before making a decision.<span id=\"choose\"><\/span><\/p>\n<ul>\n<li><strong>Identify business needs<\/strong>: Determine the right CRM by considering your company&#8217;s size, sales processes, customer engagement strategies, and support requirements to pinpoint the features you genuinely need.<\/li>\n<li><strong>Software credibility<\/strong>: Verify the CRM\u2019s reliability by reading reviews, particularly from users in Malaysia or similar markets, on trusted sites such as G2 Crowd, Capterra, and Software Advice.<\/li>\n<li><strong>Customization and integration<\/strong>: Choose a CRM in Malaysia that can be tailored to your business and integrates smoothly with your existing tools, such as email marketing, accounting, or e-commerce platforms.<\/li>\n<li><strong>Vendor support and training<\/strong>: Ensure the provider offers comprehensive training resources, reliable support, and responsive customer service to help you get the most out of the CRM.<\/li>\n<li><strong>Scalability<\/strong>: Select a CRM that can scale with your business growth and provides additional features or user licenses when needed.<\/li>\n<li><strong>Trial and demo<\/strong>: Take advantage of free trials or demos to test whether the CRM is easy to use and fits your workflow.<\/li>\n<li><strong>Cost considerations<\/strong>: Factor in the total cost, including setup, customization, training, and subscription fees, to make sure it aligns with your budget and delivers a good return on investment.<\/li>\n<\/ul>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p>Choosing the right CRM software is crucial for Malaysian businesses that want to strengthen customer relationships and boost sales. It\u2019s essential to select a solution that aligns with your needs, can scale with your business growth, and provides reliable support and training.<\/p>\n<p><a href=\"https:\/\/www.hashmicro.com\/my\/crm-software\">HashMicro CRM<\/a> stands out with its strong track record, customizable modules, and smooth integration, meeting all the requirements of an effective CRM system. It\u2019s an excellent option for businesses ready to maximize their customer interactions.<\/p>\n<p>Take the next step in improving your business processes by trying HashMicro\u2019s <a href=\"https:\/\/www.hashmicro.com\/my\/free-product-demo\/\">free demo<\/a>. See for yourself how HashMicro can enhance your customer management and drive your business forward.<\/p>\n<a href=\"https:\/\/www.hashmicro.com\/my\/free-product-demo\/?medium=free-product-demo\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/08\/free-demo-desktop-my.webp\" data-desktop-src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/08\/free-demo-desktop-my.webp\" data-mobile-src=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2024\/07\/free-demo-mobile-my.jpg\" alt=\"FreeDemo\" class=\"responsive-image-banner\"><\/a>\r\n\r\n<script>\r\n    \/\/ check which image to use based on screensize\r\n    document.addEventListener(\"DOMContentLoaded\", function() {\r\n        function updateImageSource() {\r\n            var images = document.querySelectorAll('.responsive-image-banner');\r\n            var screenWidth = window.innerWidth;\r\n\r\n            images.forEach(function(img) {\r\n                var mobileSrc = img.getAttribute('data-mobile-src');\r\n                var desktopSrc = img.getAttribute('data-desktop-src');\r\n\r\n                if (screenWidth < 576 && mobileSrc) {\r\n                    img.setAttribute('src', mobileSrc);\r\n                } else {\r\n                    img.setAttribute('src', desktopSrc);\r\n                }\r\n            });\r\n        }\r\n\r\n        \/\/ Initial check\r\n        updateImageSource();\r\n\r\n        \/\/ Update on resize\r\n        window.addEventListener('resize', updateImageSource);\r\n    });\r\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Customer data scattered across departments, missed follow-ups, and lost opportunities can quietly chip away at my revenue and weaken client trust. By implementing an effective CRM, I centralise information, streamline workflows, and empower my team to deliver consistent, high-quality service. CRM software helps me manage relationships, monitor sales pipelines, and nurture customer loyalty more efficiently. [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":9422,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63],"tags":[],"class_list":{"0":"post-9353","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-crm"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>21 Best CRM Software for Companies in Malaysia (2025)<\/title>\n<meta name=\"description\" content=\"CRM software is a business tool designed to help companies manage and strengthen their interactions with customers and prospects.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hashmicro.com\/my\/blog\/best-crm-software-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"21 Best CRM Software for Companies in Malaysia (2025)\" \/>\n<meta property=\"og:description\" content=\"CRM software is a business tool designed to help companies manage and strengthen their interactions with customers and prospects.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hashmicro.com\/my\/blog\/best-crm-software-system\/\" \/>\n<meta property=\"og:site_name\" content=\"HashMicro Malaysia\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-17T08:26:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-28T06:44:33+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.hashmicro.com\/my\/blog\/wp-content\/uploads\/2025\/06\/CRM-Software.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta 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