One of the most significant challenges in business, particularly retail, is maintaining consumer loyalty. Businesses employ a range of strategies to achieve this, and offering a customer loyalty program is one of them. Customers can earn loyalty points, the number of which varies depending on the amount collected.<\/p>\n
Harvard Business Review<\/a><\/strong> found that rewards programs can accelerate the loyalty life cycle, encouraging first- or second-year customers to behave like a company’s most profitable tenth-year customers\u2014but only if it is planned and implemented as part of a larger loyalty-management strategy.<\/p>\n How should this program be implemented, and what impact will it have on the business? This article explains how to set up a customer loyalty program, its operation, and the benefits businesses can receive from implementing the HashMicro Customer Loyalty Program System<\/a><\/strong>.<\/p>\n