Running a restaurant in Malaysia today means meeting higher customer expectations for fast service, easy payments, and personalized experiences. Many businesses still face manual tasks, stock inconsistencies, and long queues during peak hours. A Deloitte report (2025)<\/a> shows that while 82% of global restaurant leaders plan to invest in digital tools and AI, fewer than half feel ready to use them effectively.<\/p>\n For Malaysian F&B businesses, especially SMEs facing tight margins and increasing costs, this readiness gap can result in lost sales, overworked staff, and tougher competition from businesses that have adopted better technology.<\/p>\n