Malaysian SMEs take an average of 64 days to receive payment from their customers, according to Experian Malaysia’s State of Credit 2025 report<\/a>. That gap between issuing an invoice and actually getting paid is where cash flow problems start.<\/p>\n In Malaysia, many SMEs drive GDP growth, but they often struggle with inflation, supply chain issues, and labour shortages. Worse, they are heavily affected by cash flow issues even though they have seen revenue growth<\/a>.<\/p>\n Even large enterprises aren’t immune; poor cash flow management can hurt business stability and growth. One overlooked factor? Inefficient quotation processes that lead to delays, miscommunication, and lost sales.<\/p>\n So, if you\u2019re managing purchasing for a while and want to refine your quotation skills, this article is for you. We will guide you to understanding what a quotation letter is, what types there are, and how to write one. Let\u2019s get started!<\/p>\n