{"id":83481,"date":"2025-01-01T16:53:11","date_gmt":"2025-01-01T09:53:11","guid":{"rendered":"https:\/\/www.hashmicro.com\/id\/blog\/?p=83481"},"modified":"2025-10-21T15:37:56","modified_gmt":"2025-10-21T08:37:56","slug":"zoho-crm","status":"publish","type":"post","link":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/","title":{"rendered":"Review Zoho CRM 2025 : Fitur, Kelebihan, dan Kekurangan"},"content":{"rendered":"<p>Perkembangan zaman saat ini berdampak besar pada bisnis, terutama dalam pengelolaan hubungan pelanggan. Perusahaan kini dapat memanfaatkan Zoho CRM, sistem unggul yang membantu membangun hubungan lebih baik dengan pelanggan.<\/p>\n<p>Zoho CRM memudahkan perusahaan dalam memberikan layanan optimal dengan menengahi interaksi perusahaan dan pelanggan. Dengan sistem ini, perusahaan mendapatkan kemudahan dalam menjalin relasi dan memperoleh berbagai keuntungan.<\/p>\n<p>Salah satu keunggulannya adalah pengumpulan data pelanggan yang lebih mendalam. Melalui Zoho CRM, perusahaan dapat menganalisis data pelanggan untuk mempersonalisasi layanan secara relevan. Artikel ini akan membahas penggunaan Zoho CRM secara lengkap.<\/p>\n<table style=\"border-collapse: collapse; background-color: #fffacd; box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1); border-radius: 25px 25px 25px 25px;\" width=\"100%\">\n<tbody>\n<tr>\n<td style=\"padding: 15px; border: none;\">\n<h3 style=\"margin-bottom: 10px;\"><span style=\"background-color: #990000; color: #ffffff; padding: 5px;\"><b>Key Takeaways<\/b><\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#apa\">Zoho CRM adalah<\/a> software yang digunakan oleh banyak perusahaan untuk memelihara hubungan dengan pelanggan.<\/li>\n<li aria-level=\"1\"><a href=\"#kekurangan\">Kekurangan Zoho CRM<\/a> ialah pelatihan yang kurang maksimal, biaya penerapan yang mahal, tidak bisa impor kontak, penyimpanan terbatas, fitur keamanan yang kurang, dan waktu tunggu yang lama.<\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/www.hashmicro.com\/id\/\">Software CRM HashMicro<\/a> adalah alternatif terbaik untuk mengelola dan membangun hubungan yang baik dengan klien Anda.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div id=\"toc_group_article\" style=''>\r\n\t<p style='font-size:25px;font-weight:bold; margin-bottom:0px'>\r\n\t\tDaftar Isi:\r\n\t<\/p>\r\n\t<ul id=\"list_toc\" class='list_toc'><\/ul>\r\n<\/div>\r\n\r\n<div id=\"placeholder-toc\"><\/div>\r\n<div id=\"toc\">\r\n    <div class=\"header\">\r\n\t<span class=\"toc-title\" id=\"toc-title\">Daftar Isi<\/span>\t\r\n\t <i class=\"toc-icon\">\r\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"header-icon\">\r\n          <path d=\"m6 9 6 6 6-6\" \/>\r\n        <\/svg>\r\n      <\/i>\r\n\t<\/div>\r\n    <div class=\"list\">\r\n      <ul id=\"toc-list\"><\/ul>\r\n    <\/div>\r\n <\/div>\r\n\r\n<style>\r\n\/* Simple styling for the TOC *\/\r\n\t\r\n\t#toc ul li:last-child {\r\n    padding-bottom: 16px; \/* Adjust the value as needed *\/\r\n}\r\n\r\n.td-fix-index {\r\n\t transform: unset !important;\r\n     -webkit-transform: unset !important; \r\n}\r\n.footer-contact .td-fix-index {\r\n\t transform: translateZ(0) !important;\r\n     -webkit-transform: translateZ(0) !important; \r\n}\r\n\t.tdb_single_content .tdb-block-inner.td-fix-index{\r\n\t\tposition: static;\r\n\t}\r\n\t\r\n\r\n\r\n\t\r\n#toc {\r\n  background-color: #FFF;\r\n\tpadding: 17px 24px 0px 24px !important;\r\n  margin-bottom: 20px;\r\n\/*   border: 1px solid #9C171E; *\/\r\n  border-radius: 6px;\r\n\tdisplay: none;\r\n  max-width: 100%;\r\n  transition: .4s ease height;\r\n\tmargin-left: 0;\r\n\toverflow: hidden;\r\n}\r\n\r\n#toc .header{\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: space-between;\r\n\tbackground-color: transparent;\r\n}\r\n\t\r\n\t#toc.sticky .header{\r\n\t\tpadding: 4px 0;\r\n\t}\r\n\t\r\n.header p{\r\n  font-size: 18px !important;\r\n  font-weight: 600 !important;\r\n  color: #393939;\r\n   margin-bottom: 0;\r\n  \/* margin-top: 20px; *\/\r\n}\r\n\r\n.toc-icon{\r\n  float: right;\r\n\/*   visibility: hidden; *\/\r\n}\r\n\r\n\t.toc-title{\r\n\t\tmargin-right: auto;\r\n\/* \t\tpadding-left: 20px; *\/\r\n\t\tfont-weight: 600;\r\n\t\talign-self: center;\t}\t\r\n\r\n#toc ul {\r\n  list-style-type: none;\r\n  padding-left: 0;\r\n}\r\n\t\r\n#toc.sticky ul{\r\n\toverflow-y: auto;\r\n\tmax-height: 250px;\r\n\tmargin-top: 0px;\r\n\tpadding-top: 20px;\r\n\/* \tborder-top: 1px solid #d3d3d3; *\/\r\n}\r\n\t\r\n#toc ul li {\r\n\/*   margin-bottom: 10px; *\/\r\n  margin-bottom: 10px;\r\n\tmargin-left: 0;\r\n\ttransition: .2s ease;\r\n\tcursor: pointer;\r\n}\r\n\t\r\n\t#toc.sticky ul li {\r\n\t  margin-right: 10px;\r\n\t}\r\n\t\r\n.td-post-content #toc-list li a:hover, .td-post-content #toc-list a.active{\r\n\tbackground-color: #FFF;\r\n\/* \tpadding: 8px 16px 8px 16px; *\/\r\n\tpadding: 4px 16px 4px 16px;\r\n\tborder-radius: 6px;\r\n\tcolor: #9c171e !important;\r\n\tfont-weight: 600 !important;\r\n}\r\n\t\r\n\t.td-post-content #toc-list li:hover a, .td-post-content #toc-list a.active{\r\n\t\tcolor: #9C171E !important;\r\n\t\tfont-weight: 600 !important;\r\n\t}\r\n\t\r\n.td-post-content #toc-list a.active{\r\n\tfont-weight: bold !important;\r\n\tcolor: #9C171E !important;\r\n}\r\n\t\r\n#toc a, .td-post-content #toc-list a {\r\n  text-decoration: none;\r\n  color: #ea1717 !important;\r\n  transition: .2s ease;\r\n\tfont-weight: 400 !important;\r\n\tdisplay: block;\r\n\t\r\n\tpadding: 4px 16px 4px 0;\r\n}\r\n\r\n#toc.sticky {\r\n  position: fixed;\r\n\/*   top: 73px; *\/\r\n\tbottom: 0;\r\n  z-index: 100; \r\n  box-shadow: 0 2px 5px rgba(0,0,0,0.1); \r\n\twidth: 100%; \r\n\tbackground-color: #FFF;\r\n\/* \tbackground-color: #FFF1F1; *\/\r\n\tborder-bottom: 1px solid #ea1717;\r\n\/*   border: 1px solid #393939; *\/\r\n  box-shadow: 0px 0px 14px 0px #00000040;\r\n  cursor: pointer;\r\n\tanimation: fadein .3s ease;\r\n\tpadding: 12px 16px !important;\r\n}\r\n\t\r\n\t.fadein{\r\n\t\tanimation: fadein .3s ease;\r\n\t}\r\n\t\r\n\t.fadeout{\r\n\t\tanimation: fadeout .3s ease;\r\n\t}\r\n\t\r\n\t\r\n\t@keyframes fadein{\r\n\t\t0% {\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t\t100%{\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@keyframes fadeout{\r\n\t\t0% {\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t\t100%{\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t}\r\n\r\n\t\r\n#toc.sticky .header p{\r\n\tmargin-bottom: 10px;\r\n\tmargin-top: 10px;\r\n}\r\n\r\n#toc.sticky .toc-icon{\r\n  visibility: visible;\r\n\/* \ttransition: 0.4s ease; *\/\r\n}\r\n\t\r\n\t.toc-icon{\r\n\t\talign-items: center;\r\n    \tdisplay: flex;\r\n\t}\r\n\t\r\n\tsvg.header-icon{\r\n\/* \t\tbackground-color: #9c171e; *\/\r\n\t\tbackground-color: #FFF;\r\n\t\tborder-radius: 30px;\r\n\t\tpadding: 5px;\r\n\t}\r\n\r\n#toc.sticky .list{\r\n\/*   max-height: 0; *\/\r\n  transition: height 0.4s ease;\r\n}\r\n\t\r\n\t#toc .list{\r\n\/*   max-height: 0; *\/\r\n  transition: height 0.4s ease;\r\n}\r\n\r\n#toc .header.active .toc-icon{\r\n\ttransform: rotate(0deg); \r\n\topacity: 1;\r\n}\r\n\r\n\t#toc .header.active + .list {\r\n\t  max-height: 200px; \/* Adjust this value as needed *\/\r\n\t  opacity: 1;\r\n\t}\r\n\t\r\n\t#placeholder-toc{\r\n\/* \t\tdisplay: none; *\/\r\n\t}\r\n\t\r\n\t@media (min-width: 768px) and (max-width: 991px){\r\n\t\t#toc.sticky{\r\n\/* \t\t\ttop: 104px; *\/\r\n\t\t\tbottom: 0px;\r\n\t\t}\r\n\t\t\r\n\t\t#toc{\r\n\t\t\twidth: unset !important;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@media (max-width: 767px){\r\n\t\t#toc{\r\n\t\t\twidth: 100% !important;\r\n\t\t\tdisplay: inline-block;\r\n\t\t}\r\n\t\t\r\n\t\t#toc.sticky{\r\n\t\t\twidth: 90% !important;\r\n\/* \t\t\ttop: 81px; *\/\r\n\t\t\tbottom: 60px;\r\n\t\t\tmargin-left: auto;\r\n\t\t\tmargin-right: auto;\r\n\t\t\tpadding: 0 16px;\r\n\t\t\tright: 5%;\r\n\t\t}\r\n\t}\r\n\t\r\n\t<\/style>\r\n\r\n<style>\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc > li > ul {padding-left: 20px;margin-bottom: 0;}\r\n\t#list_toc{height:max-content;transition:ease-in-out}\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc_float li.active > a {color:#b1252d;background: #ffe1e3;}\r\n\t#list_toc_float li a {padding:3px 7px}\r\n\t#list_toc_float li a {\r\n\t\tdisplay: block;\r\n\t\tcolor:#000;\r\n\t\tmargin-bottom: 10px;\r\n\t\ttransition:all 0.2s ease-in-out;\r\n\t\tfont-size:15px\r\n\t}\r\n\t#list_toc_float li{list-style:none;list-style-position:inside; margin-left:0;}\r\n\t#list_toc_float a:hover{color:#b1252d;}\r\n\t\r\n\t#list_toc_float li a{margin-bottom:0px}\r\n\t#toc_group_float{\r\n\t\tline-height: 24px;\r\n\t\tmax-height: calc(100vh - 100px);\r\n\t\toverflow: auto;\r\n\t\tz-index: 99;\r\n\t\tdisplay:none!important;\r\n\t\tbackground:#fff;\r\n\t\ttransition:all 0.5s linear\r\n\t}\r\n\t\r\n\t@media (min-width:1019px){\r\n\t\t#toc_group_float {\r\n\t\t\tdisplay:block!important;\r\n\t\t\t}\r\n\t\t#toc_group_article {\r\n\t\t\tdisplay:none;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@media (max-width:768px){\r\n\t\t#toc_group_article {\r\n\t\t\tdisplay:none;\r\n\t\t}\r\n\t}\r\n\t\r\n\t \/* custom scrollbar style *\/\r\n::-webkit-scrollbar {\r\n    width: 7px;\r\n}\r\n::-webkit-scrollbar-track {\r\n    background: #d7a2a4;\r\n}\r\n::-webkit-scrollbar-thumb {\r\n    background: #b1252d;\r\n    border-radius: 15px;\r\n}\t\t\r\n\r\n<\/style>\r\n\r\n<script>\r\n\tdocument.addEventListener('DOMContentLoaded', function() {\r\n\t\t\/\/ Fungsi untuk menangani klik pada semua elemen <a> dengan href yang dimulai dengan #\r\n\t\tfunction handleTitleClick(event) {\r\n\t\t\tevent.preventDefault();\r\n\t\t\tconst targetId = this.getAttribute('href').substring(1);\r\n\t\t\tconst targetElement = document.getElementById(targetId);\r\n\r\n\t\t\tif (targetElement) {\r\n\t\t\t\tconst headerHeight = document.querySelector('#toc .header').offsetHeight;\r\n\t\t\t\tconst navbarHeight = document.getElementById('tdi_34') ? document.getElementById('tdi_34').offsetHeight : 0;\r\n\t\t\t\tconst windowHeight = window.innerHeight;\r\n\t\t\t\tconst targetOffset = targetElement.offsetTop;\r\n\t\t\t\tconst scrollTo = targetOffset + (windowHeight \/ 2) + (headerHeight) - navbarHeight - 40;\r\n\r\n\t\t\t\twindow.scrollTo({\r\n\t\t\t\t\ttop: scrollTo,\r\n\t\t\t\t\tbehavior: 'smooth'\r\n\t\t\t\t});\r\n\t\t\t}\r\n\t\t}\r\n\r\n\t\t\/\/ Tambahkan event listener untuk semua elemen <a> di toc-list dan list-toc\r\n\t\tconst titleLinks = document.querySelectorAll('#toc-list a, #list_toc a');\r\n\t\ttitleLinks.forEach(link => {\r\n\t\t\tlink.addEventListener('click', handleTitleClick);\r\n\t\t});\r\n\t});\r\n<\/script>\r\n\r\n<!-- ToC List for mobile -->\r\n<script>\r\n \/\/ Generate TOC based on headings\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  \/\/ Get the element that will contain the TOC\r\n  const tocList = document.getElementById('toc-list');\r\n\r\n  \/\/ Get the element with the ID 'article-left'\r\n  const article = document.querySelector('.td-post-content');\r\n\r\n  \/\/ Find all h2 elements within 'myarticle'\r\n  const headers = article.getElementsByTagName('h2');\r\n\r\n  \/\/ Loop through the h2 elements and create a list item for each one\r\n  for (let i = 0; i < headers.length; i++) {\r\n    const header = headers[i];\r\n    const headerText = header.textContent;\r\n\/\/     const headerId = 'header-' + i;\r\n    const headerId = headerText\r\n    .toLowerCase()\r\n    .trim()\r\n    .replace(\/[^\\w\\s-]\/g, '')  \/\/ hapus tanda baca\r\n    .replace(\/\\s+\/g, '-'); \/\/ ganti spasi jadi \"-\"\r\n\r\n    \/\/ Set an ID for the header if it doesn't have one\r\n    header.setAttribute('id', headerId);\r\n\r\n    \/\/ Create a list item for the TOC\r\n    const listItem = document.createElement('li');\r\n\r\n    \/\/ Create a link for the list item\r\n    const link = document.createElement('a');\r\n    link.setAttribute('href', '#' + headerId);\r\n    link.textContent = headerText;\r\n\r\n    \/\/ Append the link to the list item\r\n    listItem.appendChild(link);\r\n\r\n    \/\/ Append the list item to the TOC list\r\n    tocList.appendChild(listItem);\r\n  }\r\n});\r\n\r\n\/\/ Keep height and placement of content using placeholder in place of TOC\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const placeholderToc = document.querySelector('#placeholder-toc');\r\n\r\n  function setPlaceholderHeight() {\r\n    placeholderToc.style.height = `${toc.offsetHeight}px`;\r\n  }\r\n\r\n  \/\/ Set the initial height of the placeholder\r\n  setPlaceholderHeight();\r\n\r\n  \/\/ Update the height on window resize\r\n  window.addEventListener('resize', setPlaceholderHeight);\r\n});\r\n  const tocTitle = document.querySelector('#toc-title'); \/\/ Assuming header-faq is the element for TOC title\r\n\r\n\/\/ Sticky TOC and update heading\r\n\/\/ document.addEventListener(\"DOMContentLoaded\", function() {\r\n\/\/   const toc = document.querySelector('#toc');\r\n\/\/   const footer = document.querySelector('.td-footer-template-wrap');\r\n\/\/   const tocParent = toc.parentElement;\r\n\/\/   const divTop = tocParent.getBoundingClientRect().top + window.pageYOffset;\r\n\/\/   const tocHeight = toc.offsetHeight;\r\n\/\/   const triggerPoint = divTop + tocHeight + 700;\r\n\/\/   const footerHeight = footer.offsetHeight;\r\n\/\/   const triggerFooterPoint = footer.getBoundingClientRect().top + window.pageYOffset - footerHeight - footerHeight - footerHeight;\r\n\/\/   const phtoc = document.querySelector('#placeholder-toc');\r\n\/\/   const headers = document.querySelectorAll('.td-post-content h2');\r\n\/\/   const navLinks = document.querySelectorAll('#toc-list a');\r\n\t\r\n\/\/ \tconst panel2 = document.querySelector(\"#toc .list\");\r\n\/\/ \tvar icon = document.querySelector(\".toc-icon\");\r\n\r\n\/\/   let activeLink = null; \/\/ Declare activeLink outside the loop\r\n\t\r\n\/\/   \/\/ Function to handle scroll and add\/remove .sticky class\r\n\/\/   function handleScroll() {\r\n\/\/     const windowTop = window.pageYOffset || document.documentElement.scrollTop;\r\n\/\/     let currentHeader = '';\r\n\r\n\/\/     \/\/ Highlight user progress as the heading comes\r\n\/\/     headers.forEach(header => {\r\n\/\/ \t\tconst headerTop = header.offsetTop;\r\n\/\/ \t\tconst headerHeight = header.clientHeight;\r\n\/\/ \/\/ \t\tif (window.scrollY >= (headerTop - headerHeight + 700)) {\r\n\/\/ \/\/ \t\t\tconst currentHeaderId = header.getAttribute('id');\r\n\/\/ \/\/ \t\t\tconst currentHeaderText = document.getElementById(currentHeaderId).textContent;\r\n\/\/ \/\/ \t\t\tconsole.log(\"current header text:\", currentHeaderText);\r\n\/\/ \/\/ \t\t\ttocTitle.textContent = currentHeaderText;\r\n\/\/ \/\/ \t\t\tcurrentHeader = currentHeaderId;\r\n\t\t\t\r\n\/\/ \/\/ \t\t\tif(window.innerWidth < 767){\r\n\/\/ \/\/ \t\t\t\ttocTitle.textContent = 'Daftar Isi';\r\n\/\/ \/\/ \t\t\t}\r\n\/\/ \/\/ \t\t}\r\n\/\/ \t\tif(window.innerWidth < 767){\r\n\/\/ \t\t\ttocTitle.textContent = 'Daftar Isi'; \/\/ Selalu pertahankan judul ini di mobile\r\n\/\/ \t\t} else {\r\n\/\/ \t\t\tif (window.scrollY >= (headerTop - headerHeight + 700)) {\r\n\/\/ \t\t\t\tconst currentHeaderId = header.getAttribute('id');\r\n\/\/ \t\t\t\tconst currentHeaderText = document.getElementById(currentHeaderId).textContent;\r\n\/\/ \t\t\t\ttocTitle.textContent = currentHeaderText;\r\n\/\/ \t\t\t\tcurrentHeader = currentHeaderId;\r\n\/\/ \t\t\t}\r\n\/\/ \t\t}\r\n\/\/ \t});\r\n\r\n\/\/     navLinks.forEach(link => {\r\n\/\/       link.classList.remove('active');\r\n\/\/       if(currentHeader != '') {\r\n\/\/ \t\t  if (link.getAttribute('href').includes(currentHeader)) {\r\n\/\/ \t\t\t  link.classList.add('active');\r\n\/\/ \t\t  }\r\n\/\/ \t  }\r\n\/\/     });\r\n\/\/ \/\/     if (windowTop < triggerFooterPoint) {\r\n\/\/ \/\/         toc.style.display = 'block';\r\n\/\/ \/\/ \t}else{\r\n\/\/ \/\/         toc.style.display = 'none';\r\n\/\/ \/\/ \t}\r\n\/\/     \/\/ Update TOC title if sticky\r\n\/\/     if (windowTop > triggerPoint) {\r\n\/\/       if (!toc.classList.contains('sticky')) {\r\n\/\/         phtoc.style.display = \"block\";\r\n\/\/         toc.classList.add('sticky');\r\n\/\/         toc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n\/\/         toc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\/\/         toc.style.backgroundColor = \"#FFF\";\r\n\/\/ \t\tpanel2.style.height = '0px';\r\n\/\/ \t\t  icon.style.transform = \"rotate(180deg)\";\r\n\/\/ \t\t  if(window.innerWidth < 767){\r\n\/\/ \/\/ \t\t\t  const tocs = document.querySelector('#toc.sticky');\r\n\/\/ \t\t\t  tocTitle.textContent = 'Daftar Isi'; \/\/ Reset title\r\n\/\/        \t\t  toc.style.width = '150px'; \/\/ Set width to match the parent element\r\n\/\/ \t\t  }\r\n\/\/       }\r\n\/\/       if (currentHeader) {\r\n\/\/ \/\/         console.log(\"activeLink:\", activeLink);\r\n\/\/         if (activeLink) {\r\n\/\/ \/\/           tocTitle.textContent = activeLink.textContent; \/\/ Update TOC title\r\n\/\/           tocTitle.textContent = activeLink ? activeLink.textContent : \"\"; \/\/ Update title only if activeLink exists\r\n\/\/         }\r\n\/\/       }\r\n\/\/     } else {\r\n\/\/       toc.classList.remove('sticky');\r\n\/\/       phtoc.style.display = \"none\";\r\n\/\/       toc.style.width = 'unset'; \/\/ Reset to original width\r\n\/\/       toc.style.backgroundColor = \"#FFF\";\r\n\/\/       tocTitle.textContent = 'Daftar isi'; \/\/ Reset title\r\n\/\/ \t\tpanel2.style.height = panel2.scrollHeight + \"px\";\r\n\/\/ \t\ticon.style.transform = \"rotate(180deg)\";\r\n\/\/     }\r\n\/\/   }\r\n\r\n\/\/     \/\/ Attach the scroll event listener to the window\r\n\/\/     window.addEventListener('scroll', handleScroll);\r\n\r\n\/\/     \/\/ Initial call to handleScroll to set the correct state on load\r\n\/\/     handleScroll();\r\n\/\/ });\r\n\t\r\n\/\/ \t\/\/ Open toggle TOC\r\n\/\/ \t  document.addEventListener(\"DOMContentLoaded\", function() {\r\n\/\/ \t\tvar tocHeader = document.querySelector(\"#toc .header\");\r\n\/\/ \t\tvar toc = document.querySelector(\"#toc\");\r\n\/\/ \t\tvar icon = document.querySelector(\".toc-icon\");\r\n\/\/ \t\tconst tocTitle = document.querySelector('#toc-title');\r\n\/\/ \t\tconst tocs = document.querySelector('#toc.sticky');\r\n\/\/  \t\tconst tocParent = toc.parentElement;\t\t  \r\n\r\n\/\/ \t\t  tocHeader.addEventListener(\"click\", function() {\r\n\/\/ \t\t\tvar panel = this.nextElementSibling;\r\n\/\/ \t\t\tif (panel.style.height !== '0px') { \/\/ Check if height is not 0px\r\n\/\/ \t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\/\/ \t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\/\/ \/\/ \t\t\t\ttoc.style.paddingBottom = '6px'; \r\n\/\/ \t\t\t\tif(window.innerWidth > 768){\r\n\/\/ \t\t\t\t\tif(!toc.classList.contains('sticky')){\r\n\/\/ \t\t\t\t\t\ttoc.style.width = \"unset\";\r\n\/\/ \/\/ \t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\/\/ \t\t\t\t\t}\r\n\/\/ \t\t\t\t\tif (toc.classList.contains('sticky')){\r\n\/\/ \t\t\t\t\t\ttoc.style.width = '${tocParent.offsetWidth}px';\r\n\/\/ \t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\/\/ \t\t\t\t\t}\r\n\/\/ \t\t\t\t}\r\n\/\/ \t\t\t\tif(window.innerWidth < 767){\r\n\/\/ \t\t\t\t\ttoc.style.width = \"unset\"; \/\/ Reset width\r\n\/\/ \t\t\t\t}\r\n\/\/ \t\t\t\ttoc.style.backgroundColor = \"#FFF1F1\";\r\n\/\/ \t\t\t} else {\r\n\/\/ \t\t\t  panel.style.height = panel.scrollHeight + \"px\";\r\n\/\/ \t\t\t  icon.style.transform = \"rotate(0deg)\";\r\n\/\/ \t\t\t  toc.style.backgroundColor = \"#FFF\";\r\n\/\/ \t\t\t  tocTitle.textContent = 'Daftar isi'; \/\/ Reset title\r\n\/\/ \t\t\t\ttoc.style.paddingBottom = '24px';\r\n\/\/ \t\t\t \tif(window.innerWidth < 767){\r\n\/\/ \t\t\t\t\ttoc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n\/\/ \t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\/\/ \t\t\t\t}\r\n\/\/ \t\t\t}\r\n\/\/ \t\t  });\r\n\r\n\/\/ \t\t  \/\/ Close TOC when a link inside it is clicked\r\n\/\/ \t\t  var tocLinks = document.querySelectorAll(\"#toc .list a\");\r\n\/\/ \t\t  tocLinks.forEach(function(link) {\r\n\/\/ \t\t\tlink.addEventListener(\"click\", function() {\r\n\/\/ \t\t\t  var panel = document.querySelector(\"#toc .list\");\r\n\/\/ \t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\/\/ \t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\/\/ \t\t\t  toc.style.backgroundColor = \"#FFF\";\r\n\/\/ \t\t\t});\r\n\/\/ \t\t  });\r\n\/\/ \t\t});\r\n\r\n\/\/ START new JS for ToC improvements\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const footer = document.querySelector('.td-footer-template-wrap');\r\n  const tocParent = toc.parentElement;\r\n  const divTop = tocParent.getBoundingClientRect().top + window.pageYOffset;\r\n  const tocHeight = toc.offsetHeight;\r\n  const triggerPoint = divTop + tocHeight + 1750;\r\n\tconsole.log(triggerPoint)\r\n  const footerHeight = footer.offsetHeight;\r\n  const triggerFooterPoint = footer.getBoundingClientRect().top + window.pageYOffset - footerHeight*3;\r\n  const phtoc = document.querySelector('#placeholder-toc');\r\n  const headers = document.querySelectorAll('.td-post-content h2');\r\n  const navLinks = document.querySelectorAll('#toc-list a');\r\n  \r\n  const panel2 = document.querySelector(\"#toc .list\");\r\n  const icon = document.querySelector(\".toc-icon\");\r\n  const tocTitle = document.querySelector('#toc-title');\r\n\r\n  let activeLink = null;\r\n  let userClosedTOC = false; \/\/ Flag user menutup TOC\r\n\r\n  function handleScroll() {\r\n    const windowTop = window.pageYOffset || document.documentElement.scrollTop;\r\n    let currentHeader = '';\r\n\r\n    \/\/ Update TOC title sesuai header yang terlihat\r\n    headers.forEach(header => {\r\n      const headerTop = header.offsetTop;\r\n      const headerHeight = header.clientHeight;\r\n      if(window.innerWidth < 767){\r\n        tocTitle.textContent = 'Daftar Isi'; \r\n      } else {\r\n        if (window.scrollY >= (headerTop - headerHeight + 1750)) {\r\n          const currentHeaderId = header.getAttribute('id');\r\n          const currentHeaderText = document.getElementById(currentHeaderId).textContent;\r\n          tocTitle.textContent = currentHeaderText;\r\n          currentHeader = currentHeaderId;\r\n        }\r\n      }\r\n    });\r\n\r\n    navLinks.forEach(link => {\r\n      link.classList.remove('active');\r\n      if(currentHeader && link.getAttribute('href').includes(currentHeader)) {\r\n        link.classList.add('active');\r\n      }\r\n    });\r\n\r\n    if (windowTop > triggerPoint) {\r\n      if (!toc.classList.contains('sticky')) {\r\n        phtoc.style.display = \"block\";\r\n        toc.classList.add('sticky');\r\n        toc.style.width = `${tocParent.offsetWidth}px`;\r\n        toc.style.backgroundColor = \"#FFF\";\r\n        \/\/ Saat sticky, TOC otomatis tertutup\r\n        panel2.style.height = '0px';\r\n        icon.style.transform = \"rotate(180deg)\";\r\n        userClosedTOC = true; \/\/ Set flag supaya tidak terbuka saat scroll\r\n      }\r\n      \r\n      if(window.innerWidth < 767){\r\n        tocTitle.textContent = 'Daftar Isi'; \r\n        toc.style.width = '150px';\r\n      }\r\n\r\n    } else {\r\n      toc.classList.remove('sticky');\r\n      phtoc.style.display = \"none\";\r\n      toc.style.width = 'unset';\r\n      toc.style.backgroundColor = \"#FFF\";\r\n      tocTitle.textContent = 'Daftar isi'; \r\n\r\n      \/\/ Kembalikan panel jika user belum menutup manual\r\n      if(!userClosedTOC) {\r\n        panel2.style.height = panel2.scrollHeight + \"px\";\r\n        icon.style.transform = \"rotate(0deg)\";\r\n      }\r\n    }\r\n  }\r\n\r\n  window.addEventListener('scroll', handleScroll);\r\n  handleScroll();\r\n\r\n  \/\/ Toggle TOC saat user klik\r\n  const tocHeader = document.querySelector(\"#toc .header\");\r\n  tocHeader.addEventListener(\"click\", function() {\r\n    const panel = panel2;\r\n    if (panel.style.height !== '0px') {\r\n      panel.style.height = '0px';\r\n      icon.style.transform = \"rotate(180deg)\";\r\n      userClosedTOC = true;\r\n    } else {\r\n      panel.style.height = panel.scrollHeight + \"px\";\r\n      icon.style.transform = \"rotate(0deg)\";\r\n      userClosedTOC = false;\r\n    }\r\n  });\r\n\r\n  \/\/ Close TOC saat link diklik\r\n  document.querySelectorAll(\"#toc .list a\").forEach(link => {\r\n    link.addEventListener(\"click\", function() {\r\n      panel2.style.height = '0px';\r\n      icon.style.transform = \"rotate(180deg)\";\r\n      userClosedTOC = true;\r\n    });\r\n  });\r\n});\r\n\/\/ END new JS for ToC improvements\r\n\r\n\t\r\n\/\/ \tmake the heading at the center of the viewport\r\n\/\/ \tdocument.addEventListener('DOMContentLoaded', function() {\r\n\/\/     \/\/ Add click event listener to all links in the TOC list\r\n\/\/     document.querySelectorAll('#toc-list a').forEach(anchor => {\r\n\/\/         anchor.addEventListener('click', function (e) {\r\n\/\/             e.preventDefault(); \/\/ Prevent the default behavior of jumping to the anchor\r\n\/\/ \/\/ \t\t\tconsole.log(\"prevent default\");\r\n\/\/             const targetId = this.getAttribute('href').substring(1); \/\/ Get the ID of the target element\r\n\/\/             const targetElement = document.getElementById(targetId); \/\/ Get the target element\r\n\r\n\/\/             if (targetElement) {\r\n\/\/                 const headerHeight = document.querySelector('#toc .header').offsetHeight; \/\/ Get the height of the fixed header\r\n\/\/                 const windowHeight = window.innerHeight; \/\/ Get the height of the viewport\r\n\/\/                 const targetOffset = targetElement.offsetTop; \/\/ Get the top offset of the target element\r\n\/\/                 const scrollTo = targetOffset + (windowHeight \/ 2) + (headerHeight); \/\/ Calculate the scroll position to center the target element\r\n\r\n\/\/                 \/\/ Scroll to the calculated position smoothly\r\n\/\/                 window.scrollTo({\r\n\/\/                     top: scrollTo,\r\n\/\/                     behavior: 'smooth'\r\n\/\/                 });\r\n\/\/             }\r\n\/\/         });\r\n\/\/     });\r\n\/\/ });\r\n<\/script>\r\n\r\n<script>\r\n    \/\/ Scrollspy function to highlight the active TOC item based on the scroll position\r\n  function scrollSpy(tocClass) {\r\n    const scrollPosition = window.scrollY;\r\n\r\n    \/\/ Find the active h2 and h3 headings based on their position in the corresponding TOC\r\n    let activeH2 = null;\r\n    let activeH3 = null;\r\n\r\n    const tocItems = document.querySelectorAll(`.${tocClass} li`);\r\n    tocItems.forEach(item => {\r\n      const a = item.querySelector('a');\r\n      if (!a) return;\r\n      const href = a.getAttribute('href');\r\n      const targetId = href.substring(1); \/\/ Remove the '#' from the href to get the target ID\r\n      const targetElement = document.getElementById(targetId);\r\n      if (!targetElement) return;\r\n\r\n      const targetTop = targetElement.getBoundingClientRect().top + scrollPosition;\r\n      const nextItem = item.nextElementSibling;\r\n      const nextTop = nextItem ? nextItem.getBoundingClientRect().top + scrollPosition : Infinity;\r\n\r\n      if (targetTop <= scrollPosition + 150) {\r\n        if (a.parentElement.parentElement === tocItems) {\r\n          \/\/ The h2 heading is at the root level of the TOC\r\n          activeH2 = { id: targetId, level: 'h2' };\r\n        } \r\n\t\t  else {\r\n          \/\/ The h3 heading is nested under an h2 heading\r\n          const parentH2 = a.parentElement.parentElement.previousElementSibling;\r\n          if (parentH2) {\r\n            const h2Link = parentH2.querySelector('a');\r\n            if (h2Link) {\r\n              const h2Href = h2Link.getAttribute('href');\r\n              const h2Id = h2Href.substring(1);\r\n              activeH2 = { id: h2Id, level: 'h2' };\r\n            }\r\n          }\r\n          activeH3 = { id: targetId, level: 'h3' };\r\n        }\r\n      }\r\n\r\n      if (targetTop > scrollPosition + 150 && nextTop > scrollPosition + 150 && !activeH3) {\r\n        \/\/ Reset the activeH2 when there are no more active h3 headings\r\n        activeH2 = null;\r\n      }\r\n    });\r\n\r\n    \/\/ Update the active state for the TOC items\r\n    tocItems.forEach(item => {\r\n      item.classList.remove('active');\r\n      const a = item.querySelector('a');\r\n      if (a) {\r\n        const href = a.getAttribute('href');\r\n        const targetId = href.substring(1);\r\n        if ((activeH2 && activeH2.id === targetId) || (activeH3 && activeH3.id === targetId)) {\r\n          item.classList.add('active');\r\n        }\r\n      }\r\n    });\r\n  }\r\n\r\n  \/\/ Call scrollSpy for each TOC on window scroll\r\n  const tocClasses = ['list_toc', 'list_toc_float']; \/\/ Add other TOC class names here if you have more than two instances\r\n  tocClasses.forEach(tocClass => {\r\n    window.addEventListener('scroll', () => scrollSpy(tocClass));\r\n  });\r\n<\/script>\r\n\r\n<!-- ToC List for desktop side bar, diganti jadi inject by php, di code snippet \"Sidebar Accordion\" -->\r\n<!-- <script>\r\n\tdocument.addEventListener(\"DOMContentLoaded\", function() {\r\n\r\n        \/\/ Fungsi untuk membuat nested list\r\n        function createNestedList(parentNode, children) {\r\n            if (children.length === 0) return;\r\n\r\n            const nestedUl = document.createElement('ul');\r\n            children.forEach(child => {\r\n                const nestedLi = document.createElement('li');\r\n                const nestedA = document.createElement('a');\r\n                nestedA.textContent = child.title;\r\n                nestedA.href = `#${child.id}`;\r\n                nestedLi.appendChild(nestedA);\r\n                nestedUl.appendChild(nestedLi);\r\n\r\n                if (child.children.length > 0) {\r\n                    createNestedList(nestedLi, child.children);\r\n                }\r\n            });\r\n\r\n            parentNode.appendChild(nestedUl);\r\n        }\r\n\r\n        \/\/ Membuat objek untuk menyimpan daftar h2 dan h3 beserta judulnya\r\n        const headings = [];\r\n\r\n           \/\/ Mengambil semua elemen h2 dan h3\r\n        \/\/ Mengambil semua elemen h2 dan h3\r\n\t\tconst elements = document.querySelectorAll('.td-post-content h2');\r\n\r\n\t\t\tfunction newFormatId(text) {\r\n\t\t\t\tif(text.toLowerCase() === \"key takeaways\") {\r\n\t\t\t\t\treturn;\r\n\t\t\t\t}\r\n\t\t\t\t\r\n\t\t\t\tconst result = text.toLowerCase()\r\n\t\t\t\t.trim()\r\n\t\t\t\t.replace(\/[^\\w\\s-]\/g, '')  \/\/ hapus tanda baca\r\n\t\t\t\t.replace(\/\\s+\/g, '-'); \/\/ ganti spasi jadi \"-\"\r\n\r\n\t\t\t\treturn result;\r\n\t\t\t}\r\n\t\r\n\t\telements.forEach(element => {\r\n\t\t\tif (element.tagName === 'H2') {\r\n\t\t\t\tconst id = newFormatId(element.textContent); \/\/ Hasilkan ID baru\r\n\t\t\t\telement.id = id; \/\/ Tetapkan ID ke elemen h2\r\n\t\t\t\tif (element.textContent.toLowerCase() === \"key takeaways\") {return;} \/\/ Kalau Key Takeaways, jangan dimasukin\r\n\t\t\t\theadings.push({ level: 'h2', id: id, title: element.textContent, children: [] });\r\n\t\t\t} else if (element.tagName === 'H3') {\r\n\t\t\t\tconst id = newFormatId(element.textContent); \/\/ Hasilkan ID baru\r\n\t\t\t\telement.id = id; \/\/ Tetapkan ID ke elemen h3\r\n\t\t\t\tif (headings.length > 0) {\r\n\t\t\t\t\theadings[headings.length - 1].children.push({ level: 'h3', id: id, title: element.textContent, children: [] });\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t});\r\n       \/\/ Membuat list HTML dari objek headings\r\n\t\tconst ul = document.getElementById('list_toc');\r\n\t\tlet currentUl = ul;\r\n\t\theadings.forEach(heading => {\r\n\t\t\tconst li = document.createElement('li');\r\n\t\t\tconst a = document.createElement('a');\r\n\t\t\ta.textContent = heading.title;\r\n\t\t\ta.href = `#${heading.id}`; \/\/ Gunakan ID yang baru dihasilkan\r\n\t\t\tli.appendChild(a);\r\n\r\n\t\t\tif (heading.level === 'h2') {\r\n\t\t\t\tcurrentUl = li;\r\n\t\t\t\tul.appendChild(li);\r\n\t\t\t} else if (heading.level === 'h3') {\r\n\t\t\t\tif (!currentUl.lastElementChild || currentUl.lastElementChild.tagName !== 'UL') {\r\n\t\t\t\t\tconst nestedUl = document.createElement('ul');\r\n\t\t\t\t\tcurrentUl.appendChild(nestedUl);\r\n\t\t\t\t\tcurrentUl = nestedUl;\r\n\t\t\t\t}\r\n\t\t\t\tcurrentUl.appendChild(li);\r\n\t\t\t}\r\n\r\n\t\t\tcreateNestedList(li, heading.children);\r\n\t\t});\r\n\t\t\/\/ Dapatkan elemen ul dengan id 'list_toc'\r\n\t\tconst ulFloat = document.getElementById('list_toc');\r\n\r\n\t\t\/\/ Dapatkan isi (child elements) dari ul dengan id 'list_toc'\r\n\t\tconst clonedChildren = ulFloat.cloneNode(true).children;\r\n\r\n\t\t\/\/ Dapatkan elemen ul dengan id 'list_toc_float'\r\n\t\tconst ulToc = document.getElementById('list_toc_float');\r\n\r\n\t\t\/\/ Tambahkan isi yang telah didapatkan dari 'list_toc' ke ul dengan id 'list_toc_float'\r\n\t\tulToc.append(...clonedChildren);\r\n\r\n\r\n        \/\/ Fungsi untuk mengambil tinggi navbar\r\n\t\tfunction getNavbarHeight() {\r\n\t\t\tconst navbar = document.getElementById('tdi_34');\r\n\t\t\treturn navbar ? navbar.offsetHeight : 0;\r\n\t\t}\r\n\r\n\t\t\/\/ Fungsi untuk menambahkan offset posisi scroll\r\n\t\tfunction scrollToElementWithOffset(elementId) {\r\n\t\t\tconst element = document.getElementById(elementId);\r\n\t\t\tif (element) {\r\n\t\t\t\tconst offset = getNavbarHeight();\r\n\t\t\t\tconst elementPosition = element.getBoundingClientRect().top;\r\n\t\t\t\tconst offsetPosition = elementPosition - offset - 40;\r\n\r\n\t\t\t\twindow.scrollBy({\r\n\t\t\t\t\ttop: offsetPosition,\r\n\t\t\t\t\tbehavior: 'smooth'\r\n\t\t\t\t});\r\n\t\t\t}\r\n\t\t}\r\n\r\n\t\t\/\/ Fungsi untuk menangani klik pada tautan judul\r\n\t\tfunction handleTitleClick(event) {\r\n\t\t\tevent.preventDefault();\r\n\t\t\tconst href = event.target.getAttribute('href').substr(1);\r\n\t\t\tscrollToElementWithOffset(href);\r\n\t\t}\r\n\r\n\t\t\/\/ Tambahkan event listener untuk semua tautan judul\r\n\t\tconst titleLinks = document.querySelectorAll('a[href^=\"#\"]');\r\n\t\ttitleLinks.forEach(link => {\r\n\t\t\tlink.addEventListener('click', handleTitleClick);\r\n\t\t});\r\n\t\t\r\n\t});\r\n    <\/script> -->\r\n\n<h2 id=\"1\"><b><span id=\"apa\">Apa Itu Zoho CRM?<\/span><\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Zoho CRM\u00a0 adalah salah satu contoh <\/span><i><span style=\"font-weight: 400;\">software<\/span><\/i><span style=\"font-weight: 400;\"> yang memiliki banyak pengguna dari perusahaan untuk menjalin hubungan baik dengan para pelanggan. Dengan hal ini, perusahaan dapat mengetahui permintaan setiap pelanggan yang mereka miliki secara spesifik.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Selain itu, Zoho CRM juga dapat memudahkan perusahaan dalam memahami karakteristik dan kecenderungan perilaku pelanggan. Alhasil, metode pendekatan pun dapat meningkatkan kepuasan pelanggan. Terlebih lagi, <a href=\"https:\/\/www.hashmicro.com\/id\/blog\/software-crm-terbaik\/\">CRM software<\/a> ini juga dapat mengintegrasikan informasi seputar aktivitas pemasaran, penjualan, serta dukungan pelanggan dalam satu sistem.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h2 id=\"2\"><b><span id=\"kekurangan\">Tantangan dalam Menggunakan Zoho CRM<\/span><\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Dalam implementasinya untuk mengelola hubungan dengan pelanggan, Zoho CRM dapat memberikan banyak kemudahan bagi perusahaan dan pelanggan dalam berbisnis. Namun di balik itu, perusahaan tidak jarang menemukan beberapa kesulitan dalam menerapkan sistem ini. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Berikut merupakan beberapa kendala yang umum dihadapi oleh perusahaan-perusahaan dalam mengimplementasikan Zoho CRM, menurut review dari <a href=\"https:\/\/financesonline.com\/pros-and-cons-of-zoho-crm\/\" target=\"_blank\" rel=\"nofollow noopener\">Finances Online<\/a>:<\/span><\/p>\n<h3 id=\"e\"><strong>1. Performa software yang terkadang mengalami error<\/strong><\/h3>\n<p>Meskipun\u00a0<em>developer<\/em> Zoho terus memanfaatkan teknologi baru untuk meningkatkan Zoho CRM, memperkenalkan fitur baru sering kali membawa beberapa masalah kecil dalam bentuk bug.<\/p>\n<p>Sebagai contoh, peningkatan UI dalam versi Zoho CRM terbaru telah menerima umpan balik yang beragam dari pengguna lama. Gangguan kecil, seperti ukuran kotak deskripsi yang tidak memadai dan perilaku bidang yang tidak terduga, mulai muncul.<\/p>\n<p>Zoho CRM kemungkinan bekerja untuk menyelesaikan masalah ini, tetapi ini berfungsi sebagai pengingat akan tantangan umum yang dihadapi pengguna saat memperbarui atau meningkatkan perangkat lunak.<\/p>\n<p>Anda juga dapat membaca artikel lain terkait review <a href=\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-vs-salesforce-crm-terbaik-untuk-bisnis\/\">Zoho vs Salesforce<\/a> sebagai salah satu salah satu referensi dalam membandingkan software CRM zoho dengan brand lainnya.<\/p>\n<h3 id=\"f\"><strong>2. Memerlukan waktu untuk menunggu dukungan pelanggan<\/strong><\/h3>\n<p>Jika Anda baru saja mengadopsi atau meng-upgrade ke versi software yang mengandung bug, Anda mungkin tidak sendirian dalam menunggu dukungan dari sistem meja bantuan vendor. Dengan lebih dari 150.000 pengguna di seluruh dunia, Zoho CRM mungkin mengharuskan Anda untuk pandai-pandai mengatur waktu saat menunggu bantuan.<\/p>\n<h2 id=\"3\"><b>Solusi untuk Mengatasi Masalah Implementasi Zoho CRM<\/b><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-167475 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/solusi-untuk-mengatasi-masalah-implementasi-zoho-crm.webp\" alt=\"solusi untuk mengatasi masalah implementasi zoho crm\" width=\"1200\" height=\"675\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/solusi-untuk-mengatasi-masalah-implementasi-zoho-crm.webp 1200w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/solusi-untuk-mengatasi-masalah-implementasi-zoho-crm-300x169.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/solusi-untuk-mengatasi-masalah-implementasi-zoho-crm-1024x576.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/solusi-untuk-mengatasi-masalah-implementasi-zoho-crm-768x432.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/solusi-untuk-mengatasi-masalah-implementasi-zoho-crm-747x420.webp 747w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/solusi-untuk-mengatasi-masalah-implementasi-zoho-crm-150x84.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/solusi-untuk-mengatasi-masalah-implementasi-zoho-crm-696x392.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/solusi-untuk-mengatasi-masalah-implementasi-zoho-crm-1068x601.webp 1068w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Walaupun terdapat beberapa kendala dalam melakukan implementasinya, perusahaan dapat menjalankan beberapa hal untuk mengatasi kendala-kendala tersebut. Perusahaan dapat memanfaatkan tawaran dari Zoho CRM dalam mengefisiensikan durasi pekerjaan mereka. Hal ini dikarenakan sistem ini hanya membutuhkan waktu yang singkat dalam merespons kebutuhan para pelanggan mereka.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Setiap permintaan dari para pelanggan atau konsumen yang masuk ke dalam sistem ini tidak akan diabaikan begitu saja oleh sistem ini. Selain itu, sistem ini juga dapat menjawab segala pertanyaan yang bersifat teknis dari para pelanggan atau perusahaan yang menggunakan sistem ini. Dengan itu, perusahaan dapat turut memberikan pelayanan yang baik bagi para pelanggannya serta meningkatkan kepuasan mereka.<\/span><\/p>\n<p>Anda juga dapat membaca artikel lain terkait <a href=\"https:\/\/www.hashmicro.com\/id\/blog\/review-zoho-hris\/\">review Zoho HRIS<\/a> sebagai salah satu salah satu ekosistem Zoho yang terintegrasi, di mana Zoho HRIS berfungsi bersama dengan aplikasi Zoho lainnya seperti Zoho CRM, Zoho Books, dan Zoho Projects, memberikan solusi bisnis yang menyeluruh dan terpadu.<\/p>\n<style>\r\n.cta-in-article-image .desktop-banner{\r\n    display: none;\r\n    text-align: center;\r\n}\r\n.cta-in-article-image .desktop-mobile{\r\n    display: block;\r\n    text-align: center;\r\n    width: 100%;\r\n}\r\n\t.cta-in-article a {\r\n\t\tfont-size: 0px !important;\r\n\t\tcolor: #fff; \r\n\t\tpadding: 0px !important; \r\n\t\tborder-radius: 0px !important; \r\n\t\tdisplay: block !important; \r\n\t\ttext-decoration: none; \r\n\t}\r\n\t\r\n\t.cta-in-article {\r\n\t\tmargin: 0px !important;\r\n\t\tpadding: 0px !important;\r\n\t\tbox-shadow: none !important;\r\n\t}\r\n\t\r\n@media (min-width: 650px) {\r\n    .cta-in-article-image .desktop-banner {\r\n        display: block!important;\r\n    }\r\n}\r\n@media (min-width: 650px) {\r\n   .cta-in-article-image .desktop-mobile {\r\n        display: none!important;\r\n    }\r\n}\r\n<\/style>\r\n<div class=\"cta-in-article-image\">\r\n\t<a href=\"https:\/\/www.hashmicro.com\/id\/offer\/download-skema-harga-software-erp?blog&utm_source=blog&medium=banner-article\" target=\"_blank\" rel=\"noopener\">\r\n\t\t<div id=\"desktop-banner-container\">\r\n\t\t\t<div class=\"desktop-banner\">\r\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/10\/02.Skema-Harga-web-resized.webp\" alt=\"download skema harga software erp\">\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<div id=\"mobile-banner-container\">\r\n\t\t\t<div class=\"desktop-mobile\">\r\n\t\t\t\t<img decoding=\"async\" width=\"372\" height=\"465\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/10\/02.-Skema-Harga-Mobile-372px.webp\" alt=\"download skema harga software erp\">\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/a>\r\n<\/div>\n<h2 id=\"4\"><b>Implementasi HashMicro CRM\u00a0 <\/b><b><i>System<\/i><\/b><b> sebagai Alternatif Zoho CRM yang Lebih Unggul<\/b><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-167849\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/02\/software-crm-HashMicro.webp\" alt=\"software crm HashMicro\" width=\"1548\" height=\"1261\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/02\/software-crm-HashMicro.webp 1548w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/02\/software-crm-HashMicro-300x244.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/02\/software-crm-HashMicro-1024x834.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/02\/software-crm-HashMicro-768x626.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/02\/software-crm-HashMicro-1536x1251.webp 1536w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/02\/software-crm-HashMicro-516x420.webp 516w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/02\/software-crm-HashMicro-150x122.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/02\/software-crm-HashMicro-696x567.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/02\/software-crm-HashMicro-1068x870.webp 1068w\" sizes=\"auto, (max-width: 1548px) 100vw, 1548px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Menjalankan hubungan dengan baik dengan para pelanggan merupakan salah satu hal esensial suatu perusahaan. Dengan terjalinnya hubungan yang baik, perusahaan dapat memiliki pelanggan yang loyal terhadap mereka. Hal ini tentu dapat membawa keuntungan bagi perusahaan berupa peningkatan pendapatan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Terdapat banyak sekali perusahaan yang memiliki sistem CRM yang dapat mengatasi beberapa masalah yang terdapat di Zoho CRM. Salah satunya adalah<\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/yang-perlu-anda-ketahui-tentang-software-crm\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">software CRM<\/span><\/a><span style=\"font-weight: 400;\"> dari HashMicro yang memiliki banyak fitur unggul yang dapat mempermudah proses pelayanan pelanggan.<\/span><\/p>\n<h2 id=\"5\"><b>Kesimpulan<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Zoho CRM adalah sebuah <\/span><i><span style=\"font-weight: 400;\">software<\/span><\/i><span style=\"font-weight: 400;\"> yang memiliki fungsi untuk mempermudah perusahaan menjalin hubungan baik dengan para pelanggannya. Sistem Zoho CRM\u00a0 juga dapat menyimpan database perusahaan terkait seluruh aktivitas penjualan dengan baik.<\/span><span style=\"font-weight: 400;\">\u00a0Terlebih lagi, sistem ini dapat memberikan personalisasi pemasaran <\/span><i><span style=\"font-weight: 400;\">email<\/span><\/i><span style=\"font-weight: 400;\"> kepada setiap pelanggan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Agar dapat menjalani hubungan yang baik dengan setiap pelanggan, Anda dapat menggunakan<\/span><a href=\"https:\/\/www.hashmicro.com\/id\/crm\" target=\"_blank\" rel=\"noopener\"> <i><span style=\"font-weight: 400;\">software<\/span><\/i><\/a><span style=\"font-weight: 400;\"> CRM milik HashMicro. <\/span><i><span style=\"font-weight: 400;\">Software <\/span><\/i><span style=\"font-weight: 400;\">CRM milik HashMicro memiliki keunggulan banyak yang dapat mempermudah Anda dalam mengelola hubungan dengan pelanggan. Daftarkan perusahaan Anda sekarang dan dapatkan<\/span><a href=\"https:\/\/www.hashmicro.com\/id\/tour-produk-gratis\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">demo<\/span><\/a><span style=\"font-weight: 400;\"> gratis!<\/span><\/p>\n<h2><strong>Pertanyaan Seputar Zoho CRM<\/strong><\/h2>\n<ul class=\"bottom_faq\">\n<li>\n<details>\n<summary><strong data-start=\"270\" data-end=\"294\">Apa itu Zoho CRM?<\/strong><\/summary>\n<p>Zoho CRM adalah perangkat lunak yang membantu perusahaan dalam mengelola hubungan dengan pelanggan, termasuk pengumpulan data, analisis perilaku, dan personalisasi layanan.<\/p>\n<\/details>\n<\/li>\n<li>\n<details>\n<summary><strong data-start=\"373\" data-end=\"426\">Apa saja tantangan dalam menggunakan Zoho CRM?<\/strong><\/summary>\n<p><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Beberapa tantangan yang dihadapi pengguna Zoho CRM antara lain performa software yang terkadang mengalami error, waktu tunggu dukungan pelanggan yang lama, dan biaya penerapan yang mahal.<\/span><\/p>\n<\/details>\n<\/li>\n<li>\n<details>\n<summary><strong data-start=\"505\" data-end=\"550\">Apa alternatif terbaik untuk Zoho CRM?<\/strong><\/summary>\n<p>HashMicro CRM menawarkan solusi yang lebih unggul dengan fitur yang lebih lengkap dan dukungan pelanggan yang lebih responsif, menjadikannya alternatif terbaik untuk mengelola hubungan dengan pelanggan.<\/p>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Apa itu Zoho CRM?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Zoho CRM adalah perangkat lunak yang membantu perusahaan dalam mengelola hubungan dengan pelanggan, termasuk pengumpulan data, analisis perilaku, dan personalisasi layanan.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Apa saja tantangan dalam menggunakan Zoho CRM?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Beberapa tantangan yang dihadapi pengguna Zoho CRM antara lain performa software yang terkadang mengalami error, waktu tunggu dukungan pelanggan yang lama, dan biaya penerapan yang mahal.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Apa alternatif terbaik untuk Zoho CRM?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"HashMicro CRM menawarkan solusi yang lebih unggul dengan fitur yang lebih lengkap dan dukungan pelanggan yang lebih responsif, menjadikannya alternatif terbaik untuk mengelola hubungan dengan pelanggan.\"\n      }\n    }\n  ]\n}\n<\/script><\/p>\n<\/details>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Perkembangan zaman saat ini berdampak besar pada bisnis, terutama dalam pengelolaan hubungan pelanggan. Perusahaan kini dapat memanfaatkan Zoho CRM, sistem unggul yang membantu membangun hubungan lebih baik dengan pelanggan. Zoho CRM memudahkan perusahaan dalam memberikan layanan optimal dengan menengahi interaksi perusahaan dan pelanggan. Dengan sistem ini, perusahaan mendapatkan kemudahan dalam menjalin relasi dan memperoleh berbagai [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":167817,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[],"class_list":{"0":"post-83481","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-crm"},"acf":{"post_reviewer":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Review Zoho CRM Terbaru - Tantangan &amp; Alternatif Sistem<\/title>\n<meta name=\"description\" content=\"Zoho CRM adalah jenis sistem yang dapat memudahkan bisnis dalam menjalin hubungan dengan konsumennya. Ketahui cara penerapannya yang baik.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Review Zoho CRM 2025 : Fitur, Kelebihan, dan Kekurangan\" \/>\n<meta property=\"og:description\" content=\"Zoho CRM adalah jenis sistem yang dapat memudahkan bisnis dalam menjalin hubungan dengan konsumennya. Ketahui cara penerapannya yang baik.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/\" \/>\n<meta property=\"og:site_name\" content=\"HashMicro Indonesia\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/hashmicro\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-01T09:53:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-21T08:37:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/Zoho-CRM-HashMicro.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"696\" \/>\n\t<meta property=\"og:image:height\" content=\"385\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Anatha Ginting\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@hashmicro\" \/>\n<meta name=\"twitter:site\" content=\"@hashmicro\" \/>\n<meta name=\"twitter:label1\" content=\"Ditulis oleh\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anatha Ginting\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimasi waktu membaca\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 menit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/\"},\"author\":{\"name\":\"Anatha Ginting\",\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/#\/schema\/person\/32b7f9855e47e032269002db366f1a09\"},\"headline\":\"Review Zoho CRM 2025 : Fitur, Kelebihan, dan Kekurangan\",\"datePublished\":\"2025-01-01T09:53:11+00:00\",\"dateModified\":\"2025-10-21T08:37:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/\"},\"wordCount\":888,\"publisher\":{\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/Zoho-CRM-HashMicro.webp\",\"articleSection\":[\"CRM\"],\"inLanguage\":\"id\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/\",\"url\":\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/\",\"name\":\"Review Zoho CRM Terbaru - Tantangan & Alternatif Sistem\",\"isPartOf\":{\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/Zoho-CRM-HashMicro.webp\",\"datePublished\":\"2025-01-01T09:53:11+00:00\",\"dateModified\":\"2025-10-21T08:37:56+00:00\",\"description\":\"Zoho CRM adalah jenis sistem yang dapat memudahkan bisnis dalam menjalin hubungan dengan konsumennya. Ketahui cara penerapannya yang baik.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#breadcrumb\"},\"inLanguage\":\"id\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"id\",\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#primaryimage\",\"url\":\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/Zoho-CRM-HashMicro.webp\",\"contentUrl\":\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/Zoho-CRM-HashMicro.webp\",\"width\":696,\"height\":385,\"caption\":\"Zoho CRM HashMicro\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.hashmicro.com\/id\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Review Zoho CRM 2025 : Fitur, Kelebihan, dan Kekurangan\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/#website\",\"url\":\"https:\/\/www.hashmicro.com\/id\/blog\/\",\"name\":\"HashMicro Indonesia\",\"description\":\"Blog Software Manajemen Bisnis Indonesia #1\",\"publisher\":{\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.hashmicro.com\/id\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"id\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/#organization\",\"name\":\"HashMicro Indonesia\",\"url\":\"https:\/\/www.hashmicro.com\/id\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"id\",\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/11\/hashmicro-logo-blog.webp\",\"contentUrl\":\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/11\/hashmicro-logo-blog.webp\",\"width\":924,\"height\":121,\"caption\":\"HashMicro Indonesia\"},\"image\":{\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/hashmicro\",\"https:\/\/x.com\/hashmicro\",\"https:\/\/www.linkedin.com\/company\/hashmicro\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/#\/schema\/person\/32b7f9855e47e032269002db366f1a09\",\"name\":\"Anatha Ginting\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"id\",\"@id\":\"https:\/\/www.hashmicro.com\/id\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/01a5baa16cb50808f3b9f5bf1e75940409ab0912a720fcd78e68157b9e1d31e3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/01a5baa16cb50808f3b9f5bf1e75940409ab0912a720fcd78e68157b9e1d31e3?s=96&d=mm&r=g\",\"caption\":\"Anatha Ginting\"},\"description\":\"Anatha sudah berpengalaman selama lebih dari 5 tahun dalam mengulas implementasi dan strategi Enterprise Resource Planning (ERP). Dalam setiap tulisannya, ia membahas peran sistem ERP dalam mengintegrasikan data lintas divisi, merapikan proses operasional, serta membantu perusahaan memahami dan mengelola bisnis secara lebih efektif.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/anathag\/\"],\"gender\":\"Perempuan\",\"knowsAbout\":[\"content writing\"],\"knowsLanguage\":[\"Inggris\",\"Indonesia\"],\"jobTitle\":\"Lead Content Writer\",\"url\":\"https:\/\/www.hashmicro.com\/id\/blog\/author\/anatha\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Review Zoho CRM Terbaru - Tantangan & Alternatif Sistem","description":"Zoho CRM adalah jenis sistem yang dapat memudahkan bisnis dalam menjalin hubungan dengan konsumennya. Ketahui cara penerapannya yang baik.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/","og_locale":"id_ID","og_type":"article","og_title":"Review Zoho CRM 2025 : Fitur, Kelebihan, dan Kekurangan","og_description":"Zoho CRM adalah jenis sistem yang dapat memudahkan bisnis dalam menjalin hubungan dengan konsumennya. Ketahui cara penerapannya yang baik.","og_url":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/","og_site_name":"HashMicro Indonesia","article_publisher":"https:\/\/www.facebook.com\/hashmicro","article_published_time":"2025-01-01T09:53:11+00:00","article_modified_time":"2025-10-21T08:37:56+00:00","og_image":[{"width":696,"height":385,"url":"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/Zoho-CRM-HashMicro.webp","type":"image\/webp"}],"author":"Anatha Ginting","twitter_card":"summary_large_image","twitter_creator":"@hashmicro","twitter_site":"@hashmicro","twitter_misc":{"Ditulis oleh":"Anatha Ginting","Estimasi waktu membaca":"6 menit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#article","isPartOf":{"@id":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/"},"author":{"name":"Anatha Ginting","@id":"https:\/\/www.hashmicro.com\/id\/blog\/#\/schema\/person\/32b7f9855e47e032269002db366f1a09"},"headline":"Review Zoho CRM 2025 : Fitur, Kelebihan, dan Kekurangan","datePublished":"2025-01-01T09:53:11+00:00","dateModified":"2025-10-21T08:37:56+00:00","mainEntityOfPage":{"@id":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/"},"wordCount":888,"publisher":{"@id":"https:\/\/www.hashmicro.com\/id\/blog\/#organization"},"image":{"@id":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#primaryimage"},"thumbnailUrl":"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/Zoho-CRM-HashMicro.webp","articleSection":["CRM"],"inLanguage":"id"},{"@type":"WebPage","@id":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/","url":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/","name":"Review Zoho CRM Terbaru - Tantangan & Alternatif Sistem","isPartOf":{"@id":"https:\/\/www.hashmicro.com\/id\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#primaryimage"},"image":{"@id":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#primaryimage"},"thumbnailUrl":"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/Zoho-CRM-HashMicro.webp","datePublished":"2025-01-01T09:53:11+00:00","dateModified":"2025-10-21T08:37:56+00:00","description":"Zoho CRM adalah jenis sistem yang dapat memudahkan bisnis dalam menjalin hubungan dengan konsumennya. Ketahui cara penerapannya yang baik.","breadcrumb":{"@id":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#breadcrumb"},"inLanguage":"id","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/"]}]},{"@type":"ImageObject","inLanguage":"id","@id":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#primaryimage","url":"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/Zoho-CRM-HashMicro.webp","contentUrl":"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/01\/Zoho-CRM-HashMicro.webp","width":696,"height":385,"caption":"Zoho CRM HashMicro"},{"@type":"BreadcrumbList","@id":"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.hashmicro.com\/id\/blog\/"},{"@type":"ListItem","position":2,"name":"Review Zoho CRM 2025 : Fitur, Kelebihan, dan Kekurangan"}]},{"@type":"WebSite","@id":"https:\/\/www.hashmicro.com\/id\/blog\/#website","url":"https:\/\/www.hashmicro.com\/id\/blog\/","name":"HashMicro Indonesia","description":"Blog Software Manajemen Bisnis Indonesia #1","publisher":{"@id":"https:\/\/www.hashmicro.com\/id\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.hashmicro.com\/id\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"id"},{"@type":"Organization","@id":"https:\/\/www.hashmicro.com\/id\/blog\/#organization","name":"HashMicro Indonesia","url":"https:\/\/www.hashmicro.com\/id\/blog\/","logo":{"@type":"ImageObject","inLanguage":"id","@id":"https:\/\/www.hashmicro.com\/id\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/11\/hashmicro-logo-blog.webp","contentUrl":"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/11\/hashmicro-logo-blog.webp","width":924,"height":121,"caption":"HashMicro Indonesia"},"image":{"@id":"https:\/\/www.hashmicro.com\/id\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/hashmicro","https:\/\/x.com\/hashmicro","https:\/\/www.linkedin.com\/company\/hashmicro"]},{"@type":"Person","@id":"https:\/\/www.hashmicro.com\/id\/blog\/#\/schema\/person\/32b7f9855e47e032269002db366f1a09","name":"Anatha Ginting","image":{"@type":"ImageObject","inLanguage":"id","@id":"https:\/\/www.hashmicro.com\/id\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/01a5baa16cb50808f3b9f5bf1e75940409ab0912a720fcd78e68157b9e1d31e3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/01a5baa16cb50808f3b9f5bf1e75940409ab0912a720fcd78e68157b9e1d31e3?s=96&d=mm&r=g","caption":"Anatha Ginting"},"description":"Anatha sudah berpengalaman selama lebih dari 5 tahun dalam mengulas implementasi dan strategi Enterprise Resource Planning (ERP). Dalam setiap tulisannya, ia membahas peran sistem ERP dalam mengintegrasikan data lintas divisi, merapikan proses operasional, serta membantu perusahaan memahami dan mengelola bisnis secara lebih efektif.","sameAs":["https:\/\/www.linkedin.com\/in\/anathag\/"],"gender":"Perempuan","knowsAbout":["content writing"],"knowsLanguage":["Inggris","Indonesia"],"jobTitle":"Lead Content Writer","url":"https:\/\/www.hashmicro.com\/id\/blog\/author\/anatha\/"}]}},"focus_keyword":"Zoho CRM","order_j":"","_links":{"self":[{"href":"https:\/\/www.hashmicro.com\/id\/blog\/wp-json\/wp\/v2\/posts\/83481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hashmicro.com\/id\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hashmicro.com\/id\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hashmicro.com\/id\/blog\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hashmicro.com\/id\/blog\/wp-json\/wp\/v2\/comments?post=83481"}],"version-history":[{"count":10,"href":"https:\/\/www.hashmicro.com\/id\/blog\/wp-json\/wp\/v2\/posts\/83481\/revisions"}],"predecessor-version":[{"id":173003,"href":"https:\/\/www.hashmicro.com\/id\/blog\/wp-json\/wp\/v2\/posts\/83481\/revisions\/173003"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hashmicro.com\/id\/blog\/wp-json\/wp\/v2\/media\/167817"}],"wp:attachment":[{"href":"https:\/\/www.hashmicro.com\/id\/blog\/wp-json\/wp\/v2\/media?parent=83481"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hashmicro.com\/id\/blog\/wp-json\/wp\/v2\/categories?post=83481"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hashmicro.com\/id\/blog\/wp-json\/wp\/v2\/tags?post=83481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}