{"id":28273,"date":"2025-02-01T10:15:32","date_gmt":"2025-02-01T03:15:32","guid":{"rendered":"https:\/\/www.hashmicro.com\/id\/blog\/?p=28273"},"modified":"2026-04-23T11:45:29","modified_gmt":"2026-04-23T04:45:29","slug":"software-crm-terbaik","status":"publish","type":"post","link":"https:\/\/www.hashmicro.com\/id\/blog\/software-crm-terbaik\/","title":{"rendered":"32 Software dan Aplikasi CRM Indonesia Terbaik di 2026"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Aplikasi Customer Relation Management (CRM) membuat semua informasi pelanggan tidak lagi tercecer di berbagai file dan kanal komunikasi. Anda yang menjadi bagian dari tim sales atau marketing bisa melihat segmen customer yang paling perlu diprioritaskan dan menghindari pekerjaan administratif berulang.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dengan begitu, penggunaan software CRM bisa mengoptimalkan pemasaran dan meningkatkan penjualan. Menurut<\/span><a href=\"https:\/\/www.capterra.com\/resources\/crm-software-buyer-insight\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">studi Capterra<\/span><\/a><span style=\"font-weight: 400;\">, 45% bisnis menyatakan pendapatan penjualan mereka meningkat setelah menggunakan aplikasi CRM yang efektif.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Banyak perusahaan juga mulai mengandalkan program CRM sebagai bagian dari strategi pertumbuhan bisnis jangka panjang.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sebagai panduan memilih sistem CRM yang tepat, saya telah merangkum 32 pilihan aplikasi dan software yang mencakup berbagai kebutuhan bisnis. Anda bisa langsung membandingkan fitur dan harga setiap produknya dalam ulasan berikut.<\/span><\/p>\n<table style=\"border-collapse: collapse; background-color: #fffacd; border-radius: 25px 25px 25px 25px;\" width=\"100%\">\n<tbody>\n<tr>\n<td style=\"padding: 15px; border: none;\">\n<p style=\"margin-bottom: 10px; font-size: 22px;\"><span style=\"background-color: #990000; color: #ffffff; padding: 5px;\"><b>Key Takeaways<\/b><\/span><\/p>\n<ul>\n<li><a href=\"#software-crm-adalah\">Software CRM adalah<\/a> adalah alat pencatat data pelanggan yang membantu tim sales dan marketing memaksimalkan konversi dan retensi pelanggan.<\/li>\n<li>Beragam aplikasi CRM kini menyediakan integrasi dengan platform seperti WhatsApp, Google Workspace, serta aplikasi pihak ketiga lainnya guna meningkatkan efektivitas komunikasi.<\/li>\n<li><a href=\"&quot;#rekomendasi-software-crm\">Tersedia beragam software CRM<\/a> yang dapat digunakan oleh bisnis dari skala kecil hingga besar, contohnya HashMicro, Salesforce CRM, dan Pipedrive.<\/li>\n<li style=\"font-weight: 400;\"><a href=\"#tips-memilih\">Tips memilih software CRM<\/a> adalah mempertimbangkan harga, kompleksitas, serta kebutuhan bisnis.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p data-start=\"194\" data-end=\"572\"><div id=\"toc_group_article\" style=''>\r\n\t<p style='font-size:25px;font-weight:bold; margin-bottom:0px'>\r\n\t\tDaftar Isi:\r\n\t<\/p>\r\n\t<ul id=\"list_toc\" class='list_toc'><\/ul>\r\n<\/div>\r\n\r\n<div id=\"placeholder-toc\"><\/div>\r\n<div id=\"toc\">\r\n    <div class=\"header\">\r\n\t<span class=\"toc-title\" id=\"toc-title\">Daftar Isi<\/span>\t\r\n\t <i class=\"toc-icon\">\r\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"header-icon\">\r\n          <path d=\"m6 9 6 6 6-6\" \/>\r\n        <\/svg>\r\n      <\/i>\r\n\t<\/div>\r\n    <div class=\"list\">\r\n      <ul id=\"toc-list\"><\/ul>\r\n    <\/div>\r\n <\/div>\r\n\r\n<style>\r\n\/* Simple styling for the TOC *\/\r\n\t\r\n\t#toc ul li:last-child {\r\n    padding-bottom: 16px; \/* Adjust the value as needed *\/\r\n}\r\n\r\n.td-fix-index {\r\n\t transform: unset !important;\r\n     -webkit-transform: unset !important; \r\n}\r\n.footer-contact .td-fix-index {\r\n\t transform: translateZ(0) !important;\r\n     -webkit-transform: translateZ(0) !important; \r\n}\r\n\t.tdb_single_content .tdb-block-inner.td-fix-index{\r\n\t\tposition: static;\r\n\t}\r\n\t\r\n\r\n\r\n\t\r\n#toc {\r\n  background-color: #FFF;\r\n\tpadding: 17px 24px 0px 24px !important;\r\n  margin-bottom: 20px;\r\n\/*   border: 1px solid #9C171E; *\/\r\n  border-radius: 6px;\r\n\tdisplay: none;\r\n  max-width: 100%;\r\n  transition: .4s ease height;\r\n\tmargin-left: 0;\r\n\toverflow: hidden;\r\n}\r\n\r\n#toc .header{\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: space-between;\r\n\tbackground-color: transparent;\r\n}\r\n\t\r\n\t#toc.sticky .header{\r\n\t\tpadding: 4px 0;\r\n\t}\r\n\t\r\n.header p{\r\n  font-size: 18px !important;\r\n  font-weight: 600 !important;\r\n  color: #393939;\r\n   margin-bottom: 0;\r\n  \/* margin-top: 20px; *\/\r\n}\r\n\r\n.toc-icon{\r\n  float: right;\r\n\/*   visibility: hidden; *\/\r\n}\r\n\r\n\t.toc-title{\r\n\t\tmargin-right: auto;\r\n\/* \t\tpadding-left: 20px; *\/\r\n\t\tfont-weight: 600;\r\n\t\talign-self: center;\t}\t\r\n\r\n#toc ul {\r\n  list-style-type: none;\r\n  padding-left: 0;\r\n}\r\n\t\r\n#toc.sticky ul{\r\n\toverflow-y: auto;\r\n\tmax-height: 250px;\r\n\tmargin-top: 0px;\r\n\tpadding-top: 20px;\r\n\/* \tborder-top: 1px solid #d3d3d3; *\/\r\n}\r\n\t\r\n#toc ul li {\r\n\/*   margin-bottom: 10px; *\/\r\n  margin-bottom: 10px;\r\n\tmargin-left: 0;\r\n\ttransition: .2s ease;\r\n\tcursor: pointer;\r\n}\r\n\t\r\n\t#toc.sticky ul li {\r\n\t  margin-right: 10px;\r\n\t}\r\n\t\r\n.td-post-content #toc-list li a:hover, .td-post-content #toc-list a.active{\r\n\tbackground-color: #FFF;\r\n\/* \tpadding: 8px 16px 8px 16px; *\/\r\n\tpadding: 4px 16px 4px 16px;\r\n\tborder-radius: 6px;\r\n\tcolor: #9c171e !important;\r\n\tfont-weight: 600 !important;\r\n}\r\n\t\r\n\t.td-post-content #toc-list li:hover a, .td-post-content #toc-list a.active{\r\n\t\tcolor: #9C171E !important;\r\n\t\tfont-weight: 600 !important;\r\n\t}\r\n\t\r\n.td-post-content #toc-list a.active{\r\n\tfont-weight: bold !important;\r\n\tcolor: #9C171E !important;\r\n}\r\n\t\r\n#toc a, .td-post-content #toc-list a {\r\n  text-decoration: none;\r\n  color: #ea1717 !important;\r\n  transition: .2s ease;\r\n\tfont-weight: 400 !important;\r\n\tdisplay: block;\r\n\t\r\n\tpadding: 4px 16px 4px 0;\r\n}\r\n\r\n#toc.sticky {\r\n  position: fixed;\r\n\/*   top: 73px; *\/\r\n\tbottom: 0;\r\n  z-index: 100; \r\n  box-shadow: 0 2px 5px rgba(0,0,0,0.1); \r\n\twidth: 100%; \r\n\tbackground-color: #FFF;\r\n\/* \tbackground-color: #FFF1F1; *\/\r\n\tborder-bottom: 1px solid #ea1717;\r\n\/*   border: 1px solid #393939; *\/\r\n  box-shadow: 0px 0px 14px 0px #00000040;\r\n  cursor: pointer;\r\n\tanimation: fadein .3s ease;\r\n\tpadding: 12px 16px !important;\r\n}\r\n\t\r\n\t.fadein{\r\n\t\tanimation: fadein .3s ease;\r\n\t}\r\n\t\r\n\t.fadeout{\r\n\t\tanimation: fadeout .3s ease;\r\n\t}\r\n\t\r\n\t\r\n\t@keyframes fadein{\r\n\t\t0% {\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t\t100%{\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@keyframes fadeout{\r\n\t\t0% {\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t\t100%{\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t}\r\n\r\n\t\r\n#toc.sticky .header p{\r\n\tmargin-bottom: 10px;\r\n\tmargin-top: 10px;\r\n}\r\n\r\n#toc.sticky .toc-icon{\r\n  visibility: visible;\r\n\/* \ttransition: 0.4s ease; *\/\r\n}\r\n\t\r\n\t.toc-icon{\r\n\t\talign-items: center;\r\n    \tdisplay: flex;\r\n\t}\r\n\t\r\n\tsvg.header-icon{\r\n\/* \t\tbackground-color: #9c171e; *\/\r\n\t\tbackground-color: #FFF;\r\n\t\tborder-radius: 30px;\r\n\t\tpadding: 5px;\r\n\t}\r\n\r\n#toc.sticky .list{\r\n\/*   max-height: 0; *\/\r\n  transition: height 0.4s ease;\r\n}\r\n\t\r\n\t#toc .list{\r\n\/*   max-height: 0; *\/\r\n  transition: height 0.4s ease;\r\n}\r\n\r\n#toc .header.active .toc-icon{\r\n\ttransform: rotate(0deg); \r\n\topacity: 1;\r\n}\r\n\r\n\t#toc .header.active + .list {\r\n\t  max-height: 200px; \/* Adjust this value as needed *\/\r\n\t  opacity: 1;\r\n\t}\r\n\t\r\n\t#placeholder-toc{\r\n\/* \t\tdisplay: none; *\/\r\n\t}\r\n\t\r\n\t@media (min-width: 768px) and (max-width: 991px){\r\n\t\t#toc.sticky{\r\n\/* \t\t\ttop: 104px; *\/\r\n\t\t\tbottom: 0px;\r\n\t\t}\r\n\t\t\r\n\t\t#toc{\r\n\t\t\twidth: unset !important;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@media (max-width: 767px){\r\n\t\t#toc{\r\n\t\t\twidth: 100% !important;\r\n\t\t\tdisplay: inline-block;\r\n\t\t}\r\n\t\t\r\n\t\t#toc.sticky{\r\n\t\t\twidth: 90% !important;\r\n\/* \t\t\ttop: 81px; *\/\r\n\t\t\tbottom: 60px;\r\n\t\t\tmargin-left: auto;\r\n\t\t\tmargin-right: auto;\r\n\t\t\tpadding: 0 16px;\r\n\t\t\tright: 5%;\r\n\t\t}\r\n\t}\r\n\t\r\n\t<\/style>\r\n\r\n<style>\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc > li > ul {padding-left: 20px;margin-bottom: 0;}\r\n\t#list_toc{height:max-content;transition:ease-in-out}\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc_float li.active > a {color:#b1252d;background: #ffe1e3;}\r\n\t#list_toc_float li a {padding:3px 7px}\r\n\t#list_toc_float li a {\r\n\t\tdisplay: block;\r\n\t\tcolor:#000;\r\n\t\tmargin-bottom: 10px;\r\n\t\ttransition:all 0.2s ease-in-out;\r\n\t\tfont-size:15px\r\n\t}\r\n\t#list_toc_float li{list-style:none;list-style-position:inside; margin-left:0;}\r\n\t#list_toc_float a:hover{color:#b1252d;}\r\n\t\r\n\t#list_toc_float li a{margin-bottom:0px}\r\n\t#toc_group_float{\r\n\t\tline-height: 24px;\r\n\t\tmax-height: calc(100vh - 100px);\r\n\t\toverflow: auto;\r\n\t\tz-index: 99;\r\n\t\tdisplay:none!important;\r\n\t\tbackground:#fff;\r\n\t\ttransition:all 0.5s linear\r\n\t}\r\n\t\r\n\t@media (min-width:1019px){\r\n\t\t#toc_group_float {\r\n\t\t\tdisplay:block!important;\r\n\t\t\t}\r\n\t\t#toc_group_article {\r\n\t\t\tdisplay:none;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@media (max-width:768px){\r\n\t\t#toc_group_article {\r\n\t\t\tdisplay:none;\r\n\t\t}\r\n\t}\r\n\t\r\n\t \/* custom scrollbar style *\/\r\n::-webkit-scrollbar {\r\n    width: 7px;\r\n}\r\n::-webkit-scrollbar-track {\r\n    background: #d7a2a4;\r\n}\r\n::-webkit-scrollbar-thumb {\r\n    background: #b1252d;\r\n    border-radius: 15px;\r\n}\t\t\r\n\r\n<\/style>\r\n\r\n<script>\r\n\tdocument.addEventListener('DOMContentLoaded', function() {\r\n\t\t\/\/ Fungsi untuk menangani klik pada semua elemen <a> dengan href yang dimulai dengan #\r\n\t\tfunction handleTitleClick(event) {\r\n\t\t\tevent.preventDefault();\r\n\t\t\tconst targetId = this.getAttribute('href').substring(1);\r\n\t\t\tconst targetElement = document.getElementById(targetId);\r\n\r\n\t\t\tif (targetElement) {\r\n\t\t\t\tconst headerHeight = document.querySelector('#toc .header').offsetHeight;\r\n\t\t\t\tconst navbarHeight = document.getElementById('tdi_34') ? document.getElementById('tdi_34').offsetHeight : 0;\r\n\t\t\t\tconst windowHeight = window.innerHeight;\r\n\t\t\t\tconst targetOffset = targetElement.offsetTop;\r\n\t\t\t\tconst scrollTo = targetOffset + (windowHeight \/ 2) + (headerHeight) - navbarHeight - 40;\r\n\r\n\t\t\t\twindow.scrollTo({\r\n\t\t\t\t\ttop: scrollTo,\r\n\t\t\t\t\tbehavior: 'smooth'\r\n\t\t\t\t});\r\n\t\t\t}\r\n\t\t}\r\n\r\n\t\t\/\/ Tambahkan event listener untuk semua elemen <a> di toc-list dan list-toc\r\n\t\tconst titleLinks = document.querySelectorAll('#toc-list a, #list_toc a');\r\n\t\ttitleLinks.forEach(link => {\r\n\t\t\tlink.addEventListener('click', handleTitleClick);\r\n\t\t});\r\n\t});\r\n<\/script>\r\n\r\n<!-- ToC List for mobile -->\r\n<script>\r\n \/\/ Generate TOC based on headings\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  \/\/ Get the element that will contain the TOC\r\n  const tocList = document.getElementById('toc-list');\r\n\r\n  \/\/ Get the element with the ID 'article-left'\r\n  const article = document.querySelector('.td-post-content');\r\n\r\n  \/\/ Find all h2 elements within 'myarticle'\r\n  const headers = article.getElementsByTagName('h2');\r\n\r\n  \/\/ Loop through the h2 elements and create a list item for each one\r\n  for (let i = 0; i < headers.length; i++) {\r\n    const header = headers[i];\r\n    const headerText = header.textContent;\r\n\/\/     const headerId = 'header-' + i;\r\n    const headerId = headerText\r\n    .toLowerCase()\r\n    .trim()\r\n    .replace(\/[^\\w\\s-]\/g, '')  \/\/ hapus tanda baca\r\n    .replace(\/\\s+\/g, '-'); \/\/ ganti spasi jadi \"-\"\r\n\r\n    \/\/ Set an ID for the header if it doesn't have one\r\n    header.setAttribute('id', headerId);\r\n\r\n    \/\/ Create a list item for the TOC\r\n    const listItem = document.createElement('li');\r\n\r\n    \/\/ Create a link for the list item\r\n    const link = document.createElement('a');\r\n    link.setAttribute('href', '#' + headerId);\r\n    link.textContent = headerText;\r\n\r\n    \/\/ Append the link to the list item\r\n    listItem.appendChild(link);\r\n\r\n    \/\/ Append the list item to the TOC list\r\n    tocList.appendChild(listItem);\r\n  }\r\n});\r\n\r\n\/\/ Keep height and placement of content using placeholder in place of TOC\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const placeholderToc = document.querySelector('#placeholder-toc');\r\n\r\n  function setPlaceholderHeight() {\r\n    placeholderToc.style.height = `${toc.offsetHeight}px`;\r\n  }\r\n\r\n  \/\/ Set the initial height of the placeholder\r\n  setPlaceholderHeight();\r\n\r\n  \/\/ Update the height on window resize\r\n  window.addEventListener('resize', setPlaceholderHeight);\r\n});\r\n  const tocTitle = document.querySelector('#toc-title'); \/\/ Assuming header-faq is the element for TOC title\r\n\r\n\/\/ Sticky TOC and update heading\r\n\/\/ document.addEventListener(\"DOMContentLoaded\", function() {\r\n\/\/   const toc = document.querySelector('#toc');\r\n\/\/   const footer = document.querySelector('.td-footer-template-wrap');\r\n\/\/   const tocParent = toc.parentElement;\r\n\/\/   const divTop = tocParent.getBoundingClientRect().top + window.pageYOffset;\r\n\/\/   const tocHeight = toc.offsetHeight;\r\n\/\/   const triggerPoint = divTop + tocHeight + 700;\r\n\/\/   const footerHeight = footer.offsetHeight;\r\n\/\/   const triggerFooterPoint = footer.getBoundingClientRect().top + window.pageYOffset - footerHeight - footerHeight - footerHeight;\r\n\/\/   const phtoc = document.querySelector('#placeholder-toc');\r\n\/\/   const headers = document.querySelectorAll('.td-post-content h2');\r\n\/\/   const navLinks = document.querySelectorAll('#toc-list a');\r\n\t\r\n\/\/ \tconst panel2 = document.querySelector(\"#toc .list\");\r\n\/\/ \tvar icon = document.querySelector(\".toc-icon\");\r\n\r\n\/\/   let activeLink = null; \/\/ Declare activeLink outside the loop\r\n\t\r\n\/\/   \/\/ Function to handle scroll and add\/remove .sticky class\r\n\/\/   function handleScroll() {\r\n\/\/     const windowTop = window.pageYOffset || document.documentElement.scrollTop;\r\n\/\/     let currentHeader = '';\r\n\r\n\/\/     \/\/ Highlight user progress as the heading comes\r\n\/\/     headers.forEach(header => {\r\n\/\/ \t\tconst headerTop = header.offsetTop;\r\n\/\/ \t\tconst headerHeight = header.clientHeight;\r\n\/\/ \/\/ \t\tif (window.scrollY >= (headerTop - headerHeight + 700)) {\r\n\/\/ \/\/ \t\t\tconst currentHeaderId = header.getAttribute('id');\r\n\/\/ \/\/ \t\t\tconst currentHeaderText = document.getElementById(currentHeaderId).textContent;\r\n\/\/ \/\/ \t\t\tconsole.log(\"current header text:\", currentHeaderText);\r\n\/\/ \/\/ \t\t\ttocTitle.textContent = currentHeaderText;\r\n\/\/ \/\/ \t\t\tcurrentHeader = currentHeaderId;\r\n\t\t\t\r\n\/\/ \/\/ \t\t\tif(window.innerWidth < 767){\r\n\/\/ \/\/ \t\t\t\ttocTitle.textContent = 'Daftar Isi';\r\n\/\/ \/\/ \t\t\t}\r\n\/\/ \/\/ \t\t}\r\n\/\/ \t\tif(window.innerWidth < 767){\r\n\/\/ \t\t\ttocTitle.textContent = 'Daftar Isi'; \/\/ Selalu pertahankan judul ini di mobile\r\n\/\/ \t\t} else {\r\n\/\/ \t\t\tif (window.scrollY >= (headerTop - headerHeight + 700)) {\r\n\/\/ \t\t\t\tconst currentHeaderId = header.getAttribute('id');\r\n\/\/ \t\t\t\tconst currentHeaderText = document.getElementById(currentHeaderId).textContent;\r\n\/\/ \t\t\t\ttocTitle.textContent = currentHeaderText;\r\n\/\/ \t\t\t\tcurrentHeader = currentHeaderId;\r\n\/\/ \t\t\t}\r\n\/\/ \t\t}\r\n\/\/ \t});\r\n\r\n\/\/     navLinks.forEach(link => {\r\n\/\/       link.classList.remove('active');\r\n\/\/       if(currentHeader != '') {\r\n\/\/ \t\t  if (link.getAttribute('href').includes(currentHeader)) {\r\n\/\/ \t\t\t  link.classList.add('active');\r\n\/\/ \t\t  }\r\n\/\/ \t  }\r\n\/\/     });\r\n\/\/ \/\/     if (windowTop < triggerFooterPoint) {\r\n\/\/ \/\/         toc.style.display = 'block';\r\n\/\/ \/\/ \t}else{\r\n\/\/ \/\/         toc.style.display = 'none';\r\n\/\/ \/\/ \t}\r\n\/\/     \/\/ Update TOC title if sticky\r\n\/\/     if (windowTop > triggerPoint) {\r\n\/\/       if (!toc.classList.contains('sticky')) {\r\n\/\/         phtoc.style.display = \"block\";\r\n\/\/         toc.classList.add('sticky');\r\n\/\/         toc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n\/\/         toc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\/\/         toc.style.backgroundColor = \"#FFF\";\r\n\/\/ \t\tpanel2.style.height = '0px';\r\n\/\/ \t\t  icon.style.transform = \"rotate(180deg)\";\r\n\/\/ \t\t  if(window.innerWidth < 767){\r\n\/\/ \/\/ \t\t\t  const tocs = document.querySelector('#toc.sticky');\r\n\/\/ \t\t\t  tocTitle.textContent = 'Daftar Isi'; \/\/ Reset title\r\n\/\/        \t\t  toc.style.width = '150px'; \/\/ Set width to match the parent element\r\n\/\/ \t\t  }\r\n\/\/       }\r\n\/\/       if (currentHeader) {\r\n\/\/ \/\/         console.log(\"activeLink:\", activeLink);\r\n\/\/         if (activeLink) {\r\n\/\/ \/\/           tocTitle.textContent = activeLink.textContent; \/\/ Update TOC title\r\n\/\/           tocTitle.textContent = activeLink ? activeLink.textContent : \"\"; \/\/ Update title only if activeLink exists\r\n\/\/         }\r\n\/\/       }\r\n\/\/     } else {\r\n\/\/       toc.classList.remove('sticky');\r\n\/\/       phtoc.style.display = \"none\";\r\n\/\/       toc.style.width = 'unset'; \/\/ Reset to original width\r\n\/\/       toc.style.backgroundColor = \"#FFF\";\r\n\/\/       tocTitle.textContent = 'Daftar isi'; \/\/ Reset title\r\n\/\/ \t\tpanel2.style.height = panel2.scrollHeight + \"px\";\r\n\/\/ \t\ticon.style.transform = \"rotate(180deg)\";\r\n\/\/     }\r\n\/\/   }\r\n\r\n\/\/     \/\/ Attach the scroll event listener to the window\r\n\/\/     window.addEventListener('scroll', handleScroll);\r\n\r\n\/\/     \/\/ Initial call to handleScroll to set the correct state on load\r\n\/\/     handleScroll();\r\n\/\/ });\r\n\t\r\n\/\/ \t\/\/ Open toggle TOC\r\n\/\/ \t  document.addEventListener(\"DOMContentLoaded\", function() {\r\n\/\/ \t\tvar tocHeader = document.querySelector(\"#toc .header\");\r\n\/\/ \t\tvar toc = document.querySelector(\"#toc\");\r\n\/\/ \t\tvar icon = document.querySelector(\".toc-icon\");\r\n\/\/ \t\tconst tocTitle = document.querySelector('#toc-title');\r\n\/\/ \t\tconst tocs = document.querySelector('#toc.sticky');\r\n\/\/  \t\tconst tocParent = toc.parentElement;\t\t  \r\n\r\n\/\/ \t\t  tocHeader.addEventListener(\"click\", function() {\r\n\/\/ \t\t\tvar panel = this.nextElementSibling;\r\n\/\/ \t\t\tif (panel.style.height !== '0px') { \/\/ Check if height is not 0px\r\n\/\/ \t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\/\/ \t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\/\/ \/\/ \t\t\t\ttoc.style.paddingBottom = '6px'; \r\n\/\/ \t\t\t\tif(window.innerWidth > 768){\r\n\/\/ \t\t\t\t\tif(!toc.classList.contains('sticky')){\r\n\/\/ \t\t\t\t\t\ttoc.style.width = \"unset\";\r\n\/\/ \/\/ \t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\/\/ \t\t\t\t\t}\r\n\/\/ \t\t\t\t\tif (toc.classList.contains('sticky')){\r\n\/\/ \t\t\t\t\t\ttoc.style.width = '${tocParent.offsetWidth}px';\r\n\/\/ \t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\/\/ \t\t\t\t\t}\r\n\/\/ \t\t\t\t}\r\n\/\/ \t\t\t\tif(window.innerWidth < 767){\r\n\/\/ \t\t\t\t\ttoc.style.width = \"unset\"; \/\/ Reset width\r\n\/\/ \t\t\t\t}\r\n\/\/ \t\t\t\ttoc.style.backgroundColor = \"#FFF1F1\";\r\n\/\/ \t\t\t} else {\r\n\/\/ \t\t\t  panel.style.height = panel.scrollHeight + \"px\";\r\n\/\/ \t\t\t  icon.style.transform = \"rotate(0deg)\";\r\n\/\/ \t\t\t  toc.style.backgroundColor = \"#FFF\";\r\n\/\/ \t\t\t  tocTitle.textContent = 'Daftar isi'; \/\/ Reset title\r\n\/\/ \t\t\t\ttoc.style.paddingBottom = '24px';\r\n\/\/ \t\t\t \tif(window.innerWidth < 767){\r\n\/\/ \t\t\t\t\ttoc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n\/\/ \t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\/\/ \t\t\t\t}\r\n\/\/ \t\t\t}\r\n\/\/ \t\t  });\r\n\r\n\/\/ \t\t  \/\/ Close TOC when a link inside it is clicked\r\n\/\/ \t\t  var tocLinks = document.querySelectorAll(\"#toc .list a\");\r\n\/\/ \t\t  tocLinks.forEach(function(link) {\r\n\/\/ \t\t\tlink.addEventListener(\"click\", function() {\r\n\/\/ \t\t\t  var panel = document.querySelector(\"#toc .list\");\r\n\/\/ \t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\/\/ \t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\/\/ \t\t\t  toc.style.backgroundColor = \"#FFF\";\r\n\/\/ \t\t\t});\r\n\/\/ \t\t  });\r\n\/\/ \t\t});\r\n\r\n\/\/ START new JS for ToC improvements\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const footer = document.querySelector('.td-footer-template-wrap');\r\n  const tocParent = toc.parentElement;\r\n  const divTop = tocParent.getBoundingClientRect().top + window.pageYOffset;\r\n  const tocHeight = toc.offsetHeight;\r\n  const triggerPoint = divTop + tocHeight + 1750;\r\n\tconsole.log(triggerPoint)\r\n  const footerHeight = footer.offsetHeight;\r\n  const triggerFooterPoint = footer.getBoundingClientRect().top + window.pageYOffset - footerHeight*3;\r\n  const phtoc = document.querySelector('#placeholder-toc');\r\n  const headers = document.querySelectorAll('.td-post-content h2');\r\n  const navLinks = document.querySelectorAll('#toc-list a');\r\n  \r\n  const panel2 = document.querySelector(\"#toc .list\");\r\n  const icon = document.querySelector(\".toc-icon\");\r\n  const tocTitle = document.querySelector('#toc-title');\r\n\r\n  let activeLink = null;\r\n  let userClosedTOC = false; \/\/ Flag user menutup TOC\r\n\r\n  function handleScroll() {\r\n    const windowTop = window.pageYOffset || document.documentElement.scrollTop;\r\n    let currentHeader = '';\r\n\r\n    \/\/ Update TOC title sesuai header yang terlihat\r\n    headers.forEach(header => {\r\n      const headerTop = header.offsetTop;\r\n      const headerHeight = header.clientHeight;\r\n      if(window.innerWidth < 767){\r\n        tocTitle.textContent = 'Daftar Isi'; \r\n      } else {\r\n        if (window.scrollY >= (headerTop - headerHeight + 1750)) {\r\n          const currentHeaderId = header.getAttribute('id');\r\n          const currentHeaderText = document.getElementById(currentHeaderId).textContent;\r\n          tocTitle.textContent = currentHeaderText;\r\n          currentHeader = currentHeaderId;\r\n        }\r\n      }\r\n    });\r\n\r\n    navLinks.forEach(link => {\r\n      link.classList.remove('active');\r\n      if(currentHeader && link.getAttribute('href').includes(currentHeader)) {\r\n        link.classList.add('active');\r\n      }\r\n    });\r\n\r\n    if (windowTop > triggerPoint) {\r\n      if (!toc.classList.contains('sticky')) {\r\n        phtoc.style.display = \"block\";\r\n        toc.classList.add('sticky');\r\n        toc.style.width = `${tocParent.offsetWidth}px`;\r\n        toc.style.backgroundColor = \"#FFF\";\r\n        \/\/ Saat sticky, TOC otomatis tertutup\r\n        panel2.style.height = '0px';\r\n        icon.style.transform = \"rotate(180deg)\";\r\n        userClosedTOC = true; \/\/ Set flag supaya tidak terbuka saat scroll\r\n      }\r\n      \r\n      if(window.innerWidth < 767){\r\n        tocTitle.textContent = 'Daftar Isi'; \r\n        toc.style.width = '150px';\r\n      }\r\n\r\n    } else {\r\n      toc.classList.remove('sticky');\r\n      phtoc.style.display = \"none\";\r\n      toc.style.width = 'unset';\r\n      toc.style.backgroundColor = \"#FFF\";\r\n      tocTitle.textContent = 'Daftar isi'; \r\n\r\n      \/\/ Kembalikan panel jika user belum menutup manual\r\n      if(!userClosedTOC) {\r\n        panel2.style.height = panel2.scrollHeight + \"px\";\r\n        icon.style.transform = \"rotate(0deg)\";\r\n      }\r\n    }\r\n  }\r\n\r\n  window.addEventListener('scroll', handleScroll);\r\n  handleScroll();\r\n\r\n  \/\/ Toggle TOC saat user klik\r\n  const tocHeader = document.querySelector(\"#toc .header\");\r\n  tocHeader.addEventListener(\"click\", function() {\r\n    const panel = panel2;\r\n    if (panel.style.height !== '0px') {\r\n      panel.style.height = '0px';\r\n      icon.style.transform = \"rotate(180deg)\";\r\n      userClosedTOC = true;\r\n    } else {\r\n      panel.style.height = panel.scrollHeight + \"px\";\r\n      icon.style.transform = \"rotate(0deg)\";\r\n      userClosedTOC = false;\r\n    }\r\n  });\r\n\r\n  \/\/ Close TOC saat link diklik\r\n  document.querySelectorAll(\"#toc .list a\").forEach(link => {\r\n    link.addEventListener(\"click\", function() {\r\n      panel2.style.height = '0px';\r\n      icon.style.transform = \"rotate(180deg)\";\r\n      userClosedTOC = true;\r\n    });\r\n  });\r\n});\r\n\/\/ END new JS for ToC improvements\r\n\r\n\t\r\n\/\/ \tmake the heading at the center of the viewport\r\n\/\/ \tdocument.addEventListener('DOMContentLoaded', function() {\r\n\/\/     \/\/ Add click event listener to all links in the TOC list\r\n\/\/     document.querySelectorAll('#toc-list a').forEach(anchor => {\r\n\/\/         anchor.addEventListener('click', function (e) {\r\n\/\/             e.preventDefault(); \/\/ Prevent the default behavior of jumping to the anchor\r\n\/\/ \/\/ \t\t\tconsole.log(\"prevent default\");\r\n\/\/             const targetId = this.getAttribute('href').substring(1); \/\/ Get the ID of the target element\r\n\/\/             const targetElement = document.getElementById(targetId); \/\/ Get the target element\r\n\r\n\/\/             if (targetElement) {\r\n\/\/                 const headerHeight = document.querySelector('#toc .header').offsetHeight; \/\/ Get the height of the fixed header\r\n\/\/                 const windowHeight = window.innerHeight; \/\/ Get the height of the viewport\r\n\/\/                 const targetOffset = targetElement.offsetTop; \/\/ Get the top offset of the target element\r\n\/\/                 const scrollTo = targetOffset + (windowHeight \/ 2) + (headerHeight); \/\/ Calculate the scroll position to center the target element\r\n\r\n\/\/                 \/\/ Scroll to the calculated position smoothly\r\n\/\/                 window.scrollTo({\r\n\/\/                     top: scrollTo,\r\n\/\/                     behavior: 'smooth'\r\n\/\/                 });\r\n\/\/             }\r\n\/\/         });\r\n\/\/     });\r\n\/\/ });\r\n<\/script>\r\n\r\n<script>\r\n    \/\/ Scrollspy function to highlight the active TOC item based on the scroll position\r\n  function scrollSpy(tocClass) {\r\n    const scrollPosition = window.scrollY;\r\n\r\n    \/\/ Find the active h2 and h3 headings based on their position in the corresponding TOC\r\n    let activeH2 = null;\r\n    let activeH3 = null;\r\n\r\n    const tocItems = document.querySelectorAll(`.${tocClass} li`);\r\n    tocItems.forEach(item => {\r\n      const a = item.querySelector('a');\r\n      if (!a) return;\r\n      const href = a.getAttribute('href');\r\n      const targetId = href.substring(1); \/\/ Remove the '#' from the href to get the target ID\r\n      const targetElement = document.getElementById(targetId);\r\n      if (!targetElement) return;\r\n\r\n      const targetTop = targetElement.getBoundingClientRect().top + scrollPosition;\r\n      const nextItem = item.nextElementSibling;\r\n      const nextTop = nextItem ? nextItem.getBoundingClientRect().top + scrollPosition : Infinity;\r\n\r\n      if (targetTop <= scrollPosition + 150) {\r\n        if (a.parentElement.parentElement === tocItems) {\r\n          \/\/ The h2 heading is at the root level of the TOC\r\n          activeH2 = { id: targetId, level: 'h2' };\r\n        } \r\n\t\t  else {\r\n          \/\/ The h3 heading is nested under an h2 heading\r\n          const parentH2 = a.parentElement.parentElement.previousElementSibling;\r\n          if (parentH2) {\r\n            const h2Link = parentH2.querySelector('a');\r\n            if (h2Link) {\r\n              const h2Href = h2Link.getAttribute('href');\r\n              const h2Id = h2Href.substring(1);\r\n              activeH2 = { id: h2Id, level: 'h2' };\r\n            }\r\n          }\r\n          activeH3 = { id: targetId, level: 'h3' };\r\n        }\r\n      }\r\n\r\n      if (targetTop > scrollPosition + 150 && nextTop > scrollPosition + 150 && !activeH3) {\r\n        \/\/ Reset the activeH2 when there are no more active h3 headings\r\n        activeH2 = null;\r\n      }\r\n    });\r\n\r\n    \/\/ Update the active state for the TOC items\r\n    tocItems.forEach(item => {\r\n      item.classList.remove('active');\r\n      const a = item.querySelector('a');\r\n      if (a) {\r\n        const href = a.getAttribute('href');\r\n        const targetId = href.substring(1);\r\n        if ((activeH2 && activeH2.id === targetId) || (activeH3 && activeH3.id === targetId)) {\r\n          item.classList.add('active');\r\n        }\r\n      }\r\n    });\r\n  }\r\n\r\n  \/\/ Call scrollSpy for each TOC on window scroll\r\n  const tocClasses = ['list_toc', 'list_toc_float']; \/\/ Add other TOC class names here if you have more than two instances\r\n  tocClasses.forEach(tocClass => {\r\n    window.addEventListener('scroll', () => scrollSpy(tocClass));\r\n  });\r\n<\/script>\r\n\r\n<!-- ToC List for desktop side bar, diganti jadi inject by php, di code snippet \"Sidebar Accordion\" -->\r\n<!-- <script>\r\n\tdocument.addEventListener(\"DOMContentLoaded\", function() {\r\n\r\n        \/\/ Fungsi untuk membuat nested list\r\n        function createNestedList(parentNode, children) {\r\n            if (children.length === 0) return;\r\n\r\n            const nestedUl = document.createElement('ul');\r\n            children.forEach(child => {\r\n                const nestedLi = document.createElement('li');\r\n                const nestedA = document.createElement('a');\r\n                nestedA.textContent = child.title;\r\n                nestedA.href = `#${child.id}`;\r\n                nestedLi.appendChild(nestedA);\r\n                nestedUl.appendChild(nestedLi);\r\n\r\n                if (child.children.length > 0) {\r\n                    createNestedList(nestedLi, child.children);\r\n                }\r\n            });\r\n\r\n            parentNode.appendChild(nestedUl);\r\n        }\r\n\r\n        \/\/ Membuat objek untuk menyimpan daftar h2 dan h3 beserta judulnya\r\n        const headings = [];\r\n\r\n           \/\/ Mengambil semua elemen h2 dan h3\r\n        \/\/ Mengambil semua elemen h2 dan h3\r\n\t\tconst elements = document.querySelectorAll('.td-post-content h2');\r\n\r\n\t\t\tfunction newFormatId(text) {\r\n\t\t\t\tif(text.toLowerCase() === \"key takeaways\") {\r\n\t\t\t\t\treturn;\r\n\t\t\t\t}\r\n\t\t\t\t\r\n\t\t\t\tconst result = text.toLowerCase()\r\n\t\t\t\t.trim()\r\n\t\t\t\t.replace(\/[^\\w\\s-]\/g, '')  \/\/ hapus tanda baca\r\n\t\t\t\t.replace(\/\\s+\/g, '-'); \/\/ ganti spasi jadi \"-\"\r\n\r\n\t\t\t\treturn result;\r\n\t\t\t}\r\n\t\r\n\t\telements.forEach(element => {\r\n\t\t\tif (element.tagName === 'H2') {\r\n\t\t\t\tconst id = newFormatId(element.textContent); \/\/ Hasilkan ID baru\r\n\t\t\t\telement.id = id; \/\/ Tetapkan ID ke elemen h2\r\n\t\t\t\tif (element.textContent.toLowerCase() === \"key takeaways\") {return;} \/\/ Kalau Key Takeaways, jangan dimasukin\r\n\t\t\t\theadings.push({ level: 'h2', id: id, title: element.textContent, children: [] });\r\n\t\t\t} else if (element.tagName === 'H3') {\r\n\t\t\t\tconst id = newFormatId(element.textContent); \/\/ Hasilkan ID baru\r\n\t\t\t\telement.id = id; \/\/ Tetapkan ID ke elemen h3\r\n\t\t\t\tif (headings.length > 0) {\r\n\t\t\t\t\theadings[headings.length - 1].children.push({ level: 'h3', id: id, title: element.textContent, children: [] });\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t});\r\n       \/\/ Membuat list HTML dari objek headings\r\n\t\tconst ul = document.getElementById('list_toc');\r\n\t\tlet currentUl = ul;\r\n\t\theadings.forEach(heading => {\r\n\t\t\tconst li = document.createElement('li');\r\n\t\t\tconst a = document.createElement('a');\r\n\t\t\ta.textContent = heading.title;\r\n\t\t\ta.href = `#${heading.id}`; \/\/ Gunakan ID yang baru dihasilkan\r\n\t\t\tli.appendChild(a);\r\n\r\n\t\t\tif (heading.level === 'h2') {\r\n\t\t\t\tcurrentUl = li;\r\n\t\t\t\tul.appendChild(li);\r\n\t\t\t} else if (heading.level === 'h3') {\r\n\t\t\t\tif (!currentUl.lastElementChild || currentUl.lastElementChild.tagName !== 'UL') {\r\n\t\t\t\t\tconst nestedUl = document.createElement('ul');\r\n\t\t\t\t\tcurrentUl.appendChild(nestedUl);\r\n\t\t\t\t\tcurrentUl = nestedUl;\r\n\t\t\t\t}\r\n\t\t\t\tcurrentUl.appendChild(li);\r\n\t\t\t}\r\n\r\n\t\t\tcreateNestedList(li, heading.children);\r\n\t\t});\r\n\t\t\/\/ Dapatkan elemen ul dengan id 'list_toc'\r\n\t\tconst ulFloat = document.getElementById('list_toc');\r\n\r\n\t\t\/\/ Dapatkan isi (child elements) dari ul dengan id 'list_toc'\r\n\t\tconst clonedChildren = ulFloat.cloneNode(true).children;\r\n\r\n\t\t\/\/ Dapatkan elemen ul dengan id 'list_toc_float'\r\n\t\tconst ulToc = document.getElementById('list_toc_float');\r\n\r\n\t\t\/\/ Tambahkan isi yang telah didapatkan dari 'list_toc' ke ul dengan id 'list_toc_float'\r\n\t\tulToc.append(...clonedChildren);\r\n\r\n\r\n        \/\/ Fungsi untuk mengambil tinggi navbar\r\n\t\tfunction getNavbarHeight() {\r\n\t\t\tconst navbar = document.getElementById('tdi_34');\r\n\t\t\treturn navbar ? navbar.offsetHeight : 0;\r\n\t\t}\r\n\r\n\t\t\/\/ Fungsi untuk menambahkan offset posisi scroll\r\n\t\tfunction scrollToElementWithOffset(elementId) {\r\n\t\t\tconst element = document.getElementById(elementId);\r\n\t\t\tif (element) {\r\n\t\t\t\tconst offset = getNavbarHeight();\r\n\t\t\t\tconst elementPosition = element.getBoundingClientRect().top;\r\n\t\t\t\tconst offsetPosition = elementPosition - offset - 40;\r\n\r\n\t\t\t\twindow.scrollBy({\r\n\t\t\t\t\ttop: offsetPosition,\r\n\t\t\t\t\tbehavior: 'smooth'\r\n\t\t\t\t});\r\n\t\t\t}\r\n\t\t}\r\n\r\n\t\t\/\/ Fungsi untuk menangani klik pada tautan judul\r\n\t\tfunction handleTitleClick(event) {\r\n\t\t\tevent.preventDefault();\r\n\t\t\tconst href = event.target.getAttribute('href').substr(1);\r\n\t\t\tscrollToElementWithOffset(href);\r\n\t\t}\r\n\r\n\t\t\/\/ Tambahkan event listener untuk semua tautan judul\r\n\t\tconst titleLinks = document.querySelectorAll('a[href^=\"#\"]');\r\n\t\ttitleLinks.forEach(link => {\r\n\t\t\tlink.addEventListener('click', handleTitleClick);\r\n\t\t});\r\n\t\t\r\n\t});\r\n    <\/script> -->\r\n\n<h2><strong><span id=\"software-crm-adalah\">Apa Itu Program CRM dan Mengapa Penting bagi Pertumbuhan Bisnis?<\/span><\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Program CRM adalah sistem yang membantu bisnis menyimpan dan mengatur data pelanggan, riwayat percakapan, serta status lead (prospek) dalam satu aplikasi atau software. Dengan begitu, tim penjualan dan layanan dapat melihat konteks lengkap sebelum menghubungi pelanggan dan tidak mudah melewatkan peluang pemasaran.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Selain itu, <\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/sistem-crm\/\" rel=\"\"><span style=\"font-weight: 400;\">sistem Customer Relationship Management<\/span><\/a><span style=\"font-weight: 400;\"> memudahkan bisnis menyusun strategi penjualan yang lebih terarah dan terukur, berdasarkan interaksi dan customer engagement.<\/span><\/p>\n<p><a href=\"https:\/\/www.capterra.com\/resources\/crm-software-buyer-insight\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Studi Capterra<\/span><\/a><span style=\"font-weight: 400;\"> juga menunjukkan bahwa 83% pelaku usaha kecil dan menengah menilai aplikasi CRM cukup efektif membantu mereka mencapai tujuan pemasaran. Oleh karena itu, penggunaan program CRM yang tepat bisa langsung mendukung pencapaian target bisnis sehari-hari.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sebelum masuk ke daftar rekomendasi, berikut saya sajikan tabel ringkasan untuk melihat perbandingan keunggulan setiap aplikasi dengan lebih jelas.\u00a0 <\/span><\/p>\n<style>\r\n  #custom-shortcode-scrollable-table {\r\n    width: 100%;\r\n    overflow-x: auto;\r\n  }\r\n  #custom-shortcode-scrollable-table .table-wrapper {\r\n    display: inline-block;\r\n    width: 130%; \/* Makes table wider than screen to force scroll *\/\r\n    vertical-align: top;\r\n  }\r\n  #custom-shortcode-scrollable-table table {\r\n    border-collapse: collapse;\r\n    table-layout: fixed; \/* Keeps columns stable *\/\r\n    width: 100%;\r\n  }\r\n  #custom-shortcode-scrollable-table thead {\r\n    background-color: #af2828;\r\n    color: #ffffff;\r\n    position: sticky;\r\n    top: 0;\r\n    z-index: 2;\r\n  }\r\n  \r\n  \/* 1. FORCE CENTER ALIGNMENT FOR ALL HEADERS *\/\r\n  #custom-shortcode-scrollable-table th {\r\n    font-size: 16px;\r\n    text-align: center !important; \r\n    vertical-align: middle;\r\n    padding: 10px;\r\n  }\r\n  \r\n  #custom-shortcode-scrollable-table td {\r\n    font-size: 14px;\r\n    padding: 8px;\r\n    vertical-align: middle;\r\n  }\r\n\r\n  \/* 2. FIX MEREK COLUMN WIDTH (Don't use auto here) *\/\r\n  #custom-shortcode-scrollable-table th:first-child,\r\n  #custom-shortcode-scrollable-table td:first-child {\r\n    width: 150px; \/* Fixed width stops it from expanding *\/\r\n    text-align: left; \/* Keep brand names left-aligned for readability *\/\r\n  }\r\n\r\n  \/* 3. Handle the Check Columns (Enterprise, SME, UMKM) *\/\r\n  \r\n  \/* 4. The Last Column (Detail) takes remaining space automatically *\/\r\n\r\n  #custom-shortcode-scrollable-table tbody {\r\n    display: block;\r\n    overflow-y: auto;\r\n    overflow-x: hidden;\r\n    width: 100%;\r\n  }\r\n  #custom-shortcode-scrollable-table thead,\r\n  #custom-shortcode-scrollable-table tbody tr {\r\n    display: table;\r\n    width: 100%;\r\n    table-layout: fixed;\r\n  }\r\n  \r\n  \/* Scrollbar Styling *\/\r\n  #custom-shortcode-scrollable-table::-webkit-scrollbar,\r\n  #custom-shortcode-scrollable-table tbody::-webkit-scrollbar {\r\n    width: 8px;\r\n    height: 8px;\r\n  }\r\n  #custom-shortcode-scrollable-table::-webkit-scrollbar-track,\r\n  #custom-shortcode-scrollable-table tbody::-webkit-scrollbar-track {\r\n    background: #f1f1f1;\r\n    border-radius: 4px;\r\n  }\r\n  #custom-shortcode-scrollable-table::-webkit-scrollbar-thumb,\r\n  #custom-shortcode-scrollable-table tbody::-webkit-scrollbar-thumb {\r\n    background: #af2828;\r\n    border-radius: 4px;\r\n  }\r\n  #custom-shortcode-scrollable-table::-webkit-scrollbar-thumb:hover,\r\n  #custom-shortcode-scrollable-table tbody::-webkit-scrollbar-thumb:hover {\r\n    background: #8a1f1f;\r\n  }\r\n\r\n  \/* Mobile Responsiveness *\/\r\n  @media (max-width: 767px) {\r\n    #custom-shortcode-scrollable-table th {\r\n      font-size: 12px;\r\n      padding: 5px;\r\n    }\r\n    #custom-shortcode-scrollable-table td {\r\n      font-size: 10px;\r\n      padding: 5px;\r\n    }\r\n    \/* Adjust widths for mobile *\/\r\n    #custom-shortcode-scrollable-table th:first-child,\r\n    #custom-shortcode-scrollable-table td:first-child {\r\n      width: 100px; \r\n    }\r\n      }\r\n<\/style>\r\n\r\n<div id=\"custom-shortcode-scrollable-table\">\r\n  <div class=\"table-wrapper\">\r\n    <table>\r\n      <thead>\r\n        <tr>\r\n                      <th>Vendor<\/th>\r\n                      <th>Ideal Untuk<\/th>\r\n                      <th>Skala Bisnis<\/th>\r\n                      <th>Fitur Unggulan<\/th>\r\n                      <th>Harga<\/th>\r\n                  <\/tr>\r\n      <\/thead>\r\n      <tbody>\r\n                            <tr>\r\n                          <td>HashMicro CRM<\/td>\r\n                          <td>Distribusi, manufaktur, jasa profesional yang butuh CRM + ERP terintegrasi<\/td>\r\n                          <td>Menengah hingga besar<\/td>\r\n                          <td>GPS tracking, WhatsApp CRM, Mobile CRM, Hash Quality Score, KPI targeting, marketing integration, sales insights<\/td>\r\n                          <td>Harga custom (hubungi tim HashMicro)<\/td>\r\n                      <\/tr>\r\n                            <tr>\r\n                          <td>Microsoft Dynamics CRM<\/td>\r\n                          <td>Enterprise, sektor publik, konstruksi, keuangan, dan jasa profesional<\/td>\r\n                          <td>Menengah hingga besar \/ Enterprise<\/td>\r\n                          <td>Sales automation, omnichannel service, Microsoft 365 integration, document workflow, marketing automation<\/td>\r\n                          <td>Harga custom (licensed per user, request to Microsoft)<\/td>\r\n                      <\/tr>\r\n                            <tr>\r\n                          <td>Salesforce CRM<\/td>\r\n                          <td>Perusahaan besar, multinasional, teknologi, telekomunikasi, keuangan<\/td>\r\n                          <td>Menengah hingga besar<\/td>\r\n                          <td>Lead &amp; opportunity management, workflow automation, AI Salesforce Einstein, forecasting<\/td>\r\n                          <td>\u00b1 Mulai $75\/user\/bulan<\/td>\r\n                      <\/tr>\r\n                            <tr>\r\n                          <td>Pipedrive<\/td>\r\n                          <td>Startup, B2B, agensi, properti, bisnis SME yang perlu visual pipeline<\/td>\r\n                          <td>Kecil hingga menengah<\/td>\r\n                          <td>Sales automation, pipeline visual, insights &amp; reports, email tracking<\/td>\r\n                          <td>Mulai $12.50\/user\/bulan<\/td>\r\n                      <\/tr>\r\n                            <tr>\r\n                          <td>HubSpot CRM<\/td>\r\n                          <td>Contact management, email tracking, pipeline management, meeting scheduling<\/td>\r\n                          <td>Kecil hingga enterprise<\/td>\r\n                          <td>Accounting, inventory, sales, purchasing, HR basic<\/td>\r\n                          <td>Starter $45, Pro $800, Enterprise $3,200 \/bulan<\/td>\r\n                      <\/tr>\r\n                            <tr>\r\n                          <td>Freshsales CRM<\/td>\r\n                          <td>Ritel, e-commerce, jasa keuangan yang butuh CRM modern<\/td>\r\n                          <td>Menengah<\/td>\r\n                          <td>Reporting analytics, email tracking, event tracking, sales automation<\/td>\r\n                          <td>$12\u2013$79\/user\/bulan<\/td>\r\n                      <\/tr>\r\n                            <tr>\r\n                          <td>Zoho CRM<\/td>\r\n                          <td>Retail, fintech, manufaktur yang perlu CRM fleksibel multi-channel<\/td>\r\n                          <td>UMKM hingga menengah<\/td>\r\n                          <td>Lead &amp; contact management, workflow automation, transaction management<\/td>\r\n                          <td>Mulai $40\/bulan (annual contract)<\/td>\r\n                      <\/tr>\r\n                            <tr>\r\n                          <td>SAP CRM<\/td>\r\n                          <td>Enterprise besar, manufaktur, keuangan, global org. dengan ERP SAP<\/td>\r\n                          <td>Enterprise<\/td>\r\n                          <td>Interaction management, SAP ERP integration, analytics, workflow automation<\/td>\r\n                          <td>Harga custom (via SAP partner Indonesia)<\/td>\r\n                      <\/tr>\r\n                            <tr>\r\n                          <td>SugarCRM<\/td>\r\n                          <td>Asuransi, manufaktur, telekomunikasi yang butuh kontrol alur kerja<\/td>\r\n                          <td>Menengah hingga besar<\/td>\r\n                          <td>Marketing automation, sales automation, service desk, customizable UI<\/td>\r\n                          <td>Mulai $1,000\/user\/bulan<\/td>\r\n                      <\/tr>\r\n                            <tr>\r\n                          <td>NetSuite CRM<\/td>\r\n                          <td>Enterprise keuangan, manufaktur, utility, transportasi<\/td>\r\n                          <td>Enterprise<\/td>\r\n                          <td>Sales force automation, subscription mgmt, partner mgmt, customer service<\/td>\r\n                          <td>Harga custom dari Oracle<\/td>\r\n                      <\/tr>\r\n              <\/tbody>\r\n    <\/table>\r\n  <\/div>\r\n<\/div>\r\n\r\n<script>\r\ndocument.addEventListener(\"DOMContentLoaded\", function () {\r\n  const tbody = document.querySelector(\"#custom-shortcode-scrollable-table tbody\");\r\n  if (!tbody) return;\r\n  const rows = tbody.querySelectorAll(\"tr\");\r\n  \/\/ Calculate height based on first 10 rows\r\n  if (rows.length > 10) {\r\n    let totalHeight = 0;\r\n    for (let i = 0; i < 10 && i < rows.length; i++) {\r\n      totalHeight += rows[i].offsetHeight;\r\n    }\r\n    tbody.style.maxHeight = totalHeight + \"px\";\r\n  }\r\n});\r\n<\/script>\n<h2><strong><span id=\"rekomendasi-software-crm\">Rekomendasi Aplikasi CRM Terbaik untuk Berbagai Kebutuhan Bisnis<\/span><\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Berikut adalah rekomendasi 32 software CRM terbaik dan terlengkap di Indonesia untuk mendukung bisnis kecil sampai kelas enterprise:<\/span><\/p>\n<h3><strong>1. <span id=\"hashmicro\">Software CRM HashMicro<\/span><\/strong><\/h3>\n<p><iframe title=\"CRM Management System [ID Sub]\" width=\"696\" height=\"392\" src=\"https:\/\/www.youtube.com\/embed\/094W3L-ywwI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><script type=\"application\/ld+json\">\n{\n\"@context\": \"https:\/\/schema.org\",\n\"@type\": \"VideoObject\",\n\"name\": \"CRM Management System [ID Sub]\",\n\"description\": \"Video ini menjelaskan cara kerja HashMicro CRM, mulai dari pengelolaan prospek, pipeline penjualan, hingga pemantauan aktivitas pelanggan.\",\n\"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/094W3L-ywwI\/maxresdefault.jpg\",\n\"uploadDate\": \"2025-09-11T09:00:00+07:00\",\n\"duration\": \"PT1M57S\",\n\"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=094W3L-ywwI\",\n\"embedUrl\": \"https:\/\/www.youtube.com\/embed\/094W3L-ywwI\"\n}\n<\/script><\/p>\n<p><span style=\"font-weight: 400;\">HashMicro menyediakan software CRM berbasis cloud yang ditujukan untuk bisnis menengah hingga enterprise di Indonesia. Sistem ini terintegrasi dengan modul ERP lain seperti akuntansi, procurement, dan inventory dalam satu platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Untuk pengelolaan hubungan pelanggan, HashMicro CRM mendukung fungsi inti seperti lead management, sales pipeline tracking, customer profiling, dan pelaporan. Berikut fitur yang tersedia pada software dan aplikasi CRM ini.\u00a0<\/span><\/p>\n<p><b>Fitur CRM HashMicro:<\/b><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>GPS Tracking<\/b><span style=\"font-weight: 400;\">: melacak lokasi dan waktu kunjungan sales lapangan secara real-time. Tujuan fitur ini bukan sekadar tracking, melainkan memastikan laporan kunjungan lebih akurat dan jadwal kunjungan lebih efisien.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>WhatsApp Integration<\/b><span style=\"font-weight: 400;\">: memudahkan komunikasi antara salesperson dengan pelanggan menggunakan nomor telepon sebagai identifikasi. Sistem CRM ini menyediakan chat room yang terintegrasi dengan platform WhatsApp sehingga komunikasi dengan pelanggan lebih cepat.\u00a0\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Mobile CRM<\/b><span style=\"font-weight: 400;\">: memungkinkan pengguna untuk memonitor pergerakan salesperson di lapangan secara akurat dari smartphone (Android &amp; iOS). Aplikasi CRM HashMicro siap dipakai untuk tim yang bekerja di luar kantor.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/lead-scoring\/\" rel=\"\"><b>Lead Scoring<\/b><\/a><span style=\"font-weight: 400;\">: memberikan skor kualitas lead secara otomatis dan menentukan jenis lead yang paling potensial menghasilkan transaksi. Prioritas lead yang prospek ini ditentukan dari status pelanggan, budget, kelengkapan data, dan faktor lainnya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>KPI Tracking<\/b><span style=\"font-weight: 400;\">: memantau target aktivitas untuk setiap tim dan salesperson. Fungsinya untuk memudahkan manajer sales mengukur produktivitas dan hasil akhir penjualan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email Blaster: <\/b><span style=\"font-weight: 400;\">adalah fitur untuk pengiriman email secara massal ke banyak kontak atau segmen prospek sekaligus. Fitur ini mendukung tim sales, marketing, dan customer service untuk menjangkau customer secara luas dengan cepat.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lead Age Analysis: <\/b><span style=\"font-weight: 400;\">memungkinkan untuk pelacakan usia<\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/leads-crm\/\" rel=\"\"><span style=\"font-weight: 400;\"> prospek penjualan dalam sistem CRM<\/span><\/a><span style=\"font-weight: 400;\">. Dengan begitu, tim bisa mengetahui data leads mana yang perlu segera diprospek dan leads mana yang sudah lama mengendap.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Integrasi dengan berbagai modul lain<\/li>\n<li>Fleksibilitas kustomisasi fitur sesuai kebutuhan bisnis<\/li>\n<li data-start=\"0\" data-end=\"52\">Dukungan <em>after-sales<\/em> yang responsif dan andal<\/li>\n<li data-start=\"115\" data-end=\"179\" data-is-last-node=\"\">Pengembangan software oleh tim internal yang berpengalaman<\/li>\n<li>Tidak membebankan biaya tambahan di tengah-tengah proses implementasi.<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Memiliki fitur yang beragam dan kompleks sehingga memerlukan konsultasi untuk mengetahui fitur yang sesuai kebutuhan bisnis<\/li>\n<li>Lebih cocok untuk bisnis menengah ke atas; UMKM dengan kebutuhan sederhana mungkin tidak memerlukan semua fitur<\/li>\n<li>Durasi implementasi bervariasi tergantung kompleksitas kustomisasi<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"border: 1px solid #ddd; border-radius: 8px; overflow: hidden; margin: 30px 0;\">\n<div style=\"background-color: #990000; color: #fff; padding: 14px 20px; font-size: 18px; font-weight: bold; letter-spacing: 0.5px;\">Expert&#8217;s Review<\/div>\n<div style=\"background-color: #fff; padding: 25px; font-size: 16px; line-height: 1.7; position: relative;\">\n<div style=\"font-size: 40px; color: #990000; font-weight: bold; line-height: 0; position: absolute; top: 15px; left: 20px;\">\u201c<\/div>\n<p style=\"margin: 0 0 15px 40px; font-style: italic; color: #333;\"><i><span style=\"font-weight: 400;\">Fitur yang yang disediakan CRM HashMicro memungkinkan perusahaan untuk mengelola kontak pelanggan, merancang strategi pemasaran yang lebih tepat sasaran, dan menganalisis data penjualan dengan mudah. Sistem ini juga memungkinkan integrasi yang mulus dengan platform lain dan kustomisasi dengan kebutuhan bisnis yang spesifik.<\/span><\/i><\/p>\n<p style=\"margin: 0 0 0 40px; color: #444;\"><span style=\"font-weight: bold;\">\u2014 Lusiana Lu<\/span>, Chief Business Development Officer<\/p>\n<\/div>\n<\/div>\n<p><span style=\"font-weight: 400;\">Ingin tahu bagaimana HashMicro CRM dapat meningkatkan efisiensi bisnis? Konsultasikan kebutuhan CRM perusahaan dan dapatkan rekomendasi fitur yang sesuai dengan industri bisnis Anda. Jadwalkan konsultasi gratis lewat <\/span><b>klik banner<\/b><span style=\"font-weight: 400;\"> di bawah ini!<\/span><\/p>\n<p><span data-sheets-root=\"1\">\r\n    <div class=\"adjustable-banner-wrap\">\r\n        <a href=\"https:\/\/www.hashmicro.com\/id\/crm?medium=moneysite-banner\" target=\"_blank\">\r\n            <img decoding=\"async\" loading=\"lazy\"\r\n                 src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2026\/03\/id_crm_desktop_1.webp\"\r\n                 data-desktop-src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2026\/03\/id_crm_desktop_1.webp\"\r\n                 data-mobile-src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2026\/03\/id_crm_mobile_1.webp\"\r\n                 alt=\"CRM1\"\r\n                 class=\"responsive-image-banner\">\r\n\r\n            \r\n            <div class=\"adjustable-banner-overlay\" style=\"width: 50%\">\r\n                <p class=\"adjustable-banner-text\">Butuh saran ahli untuk <span class=\"adjustable-highlight\">optimalkan penjualan dan kinerja tim<\/span>?<\/p>\r\n                <div class=\"adjustable-banner-btn\">Jadwalkan Konsultasi<\/div>\r\n            <\/div>\r\n\r\n        <\/a>\r\n    <\/div>\r\n<script>\r\n    \/\/ check which image to use based on screensize\r\n    document.addEventListener(\"DOMContentLoaded\", function() {\r\n        function updateImageSource() {\r\n            var images = document.querySelectorAll('.responsive-image-banner');\r\n            var screenWidth = window.innerWidth;\r\n\r\n            images.forEach(function(img) {\r\n                var mobileSrc = img.getAttribute('data-mobile-src');\r\n                var desktopSrc = img.getAttribute('data-desktop-src');\r\n\r\n                if (screenWidth < 576 && mobileSrc) {\r\n                    img.setAttribute('src', mobileSrc);\r\n                } else {\r\n                    img.setAttribute('src', desktopSrc);\r\n                }\r\n            });\r\n        }\r\n\r\n        \/\/ Initial check\r\n        updateImageSource();\r\n\r\n        \/\/ Update on resize\r\n        window.addEventListener('resize', updateImageSource);\r\n    });\r\n<\/script><\/span><\/p>\n<h3><strong>2<\/strong><strong>. <span id=\"microsoft\">Microsoft Dynamics CRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-143956 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Dashboard-CRM-Dynamics.jpg\" alt=\"Aplikasi CRM Microsoft Dynamics\" width=\"1076\" height=\"605\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Dashboard-CRM-Dynamics.jpg 1076w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Dashboard-CRM-Dynamics-300x169.jpg 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Dashboard-CRM-Dynamics-1024x576.jpg 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Dashboard-CRM-Dynamics-768x432.jpg 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Dashboard-CRM-Dynamics-747x420.jpg 747w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Dashboard-CRM-Dynamics-150x84.jpg 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Dashboard-CRM-Dynamics-696x391.jpg 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Dashboard-CRM-Dynamics-1068x601.jpg 1068w\" sizes=\"auto, (max-width: 1076px) 100vw, 1076px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Microsoft Dynamics 365 adalah software CRM yang sesuai untuk sektor pemerintah, jasa profesional, industri konstruksi, dan bisnis enterprise. Software ini bisa mendukung integrasi manajemen pelanggan, pemasaran, keuangan, serta proyek dalam satu platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Saya melakukan<\/span><a href=\"https:\/\/www.hashmicro.com\/id\/perbandingan\/hashmicro-with-ms-dynamics\"> <span style=\"font-weight: 400;\">komparasi Microsoft Dynamics<\/span><\/a><span style=\"font-weight: 400;\"> dengan sistem lain dan terlihat bahwa fitur <\/span><i><span style=\"font-weight: 400;\">sales and service<\/span><\/i><span style=\"font-weight: 400;\"> software ini menawarkan otomatisasi dokumen dan pelacakan layanan. Fitur tersebut dirancang untuk operasional bisnis yang kompleks dan berbasis regulasi.<\/span><\/p>\n<p><b>Fitur Microsoft Dynamics 365 CRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sales Force Automation:<\/b><span style=\"font-weight: 400;\"> mengelola prospek, peluang, dan pipeline penjualan secara otomatis, lengkap dengan forecasting dan analitik kinerja sales.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customer Service Management:<\/b><span style=\"font-weight: 400;\"> menangani tiket, pantau SLA, dan dukung pelanggan melalui kanal omnichannel seperti email, chat, dan telepon.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cloud-Based Data Integration:<\/b><span style=\"font-weight: 400;\"> memanfaatkan Microsoft Dataverse dan integrasi native dengan Teams serta SharePoint untuk kolaborasi dan penyimpanan data terpusat.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Marketing Automation:<\/b> menjalankan email campaign, segmentasi pelanggan, dan customer journey mapping dengan analitik real-time untuk hasil pemasaran lebih terukur.<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Penyesuaian yang sangat fleksibel<\/li>\n<li>Integrasi dengan produk Microsoft lainnya<\/li>\n<li>Kemampuan seluler yang kuat<\/li>\n<li>Analitik yang kuat<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Sistem yang kompleks<\/li>\n<li>Memerlukan sumber daya IT yang kuat<\/li>\n<li>Terlalu banyak perubahan pada user interface<\/li>\n<li>Kurang sesuai dengan regulasi Indonesia<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Microsoft Dynamics?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Microsoft Dynamics 365 tepat digunakan perusahaan enterprise atau instansi besar dengan proses penjualan yang kompleks dan standar kepatuhan tinggi terhadap regulasi. Software CRM ini sesuai untuk industri konstruksi, keuangan, dan layanan publik yang sudah memakai ekosistem Microsoft 365.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga:<\/b><span style=\"font-weight: 400;\"> Microsoft Dynamics CRM berkisar<\/span><b> $65.00 \u2013 $95.00 per pengguna\/bulan<\/b><span style=\"font-weight: 400;\">, belum termasuk implementasi, kustomisasi, dan maintenance. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Website:<\/strong> https:\/\/www.microsoft.com\/en-us\/dynamics-365\/products\/sales\/pricing<\/span><\/p>\n<h3><strong>3. <span id=\"salesforce\">Salesforce CRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-144483 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Salesforece-CRM.png\" alt=\"Software CRM Salesforce\" width=\"696\" height=\"389\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Salesforece-CRM.png 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Salesforece-CRM-300x168.png 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/Salesforece-CRM-150x84.png 150w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Salesforce adalah software CRM global yang banyak digunakan di Indonesia. Software ini cocok untuk perusahaan menengah hingga besar yang membutuhkan sistem manajemen pelanggan terintegrasi, otomatisasi marketing, dan analitik penjualan yang mendalam untuk strategi operasi bisnis.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Namun, program CRM dari Salesforce bisa terasa cukup kompleks bagi pengguna baru. Penggunaan optimal untuk setiap fiturnya memerlukan pelatihan intensif.<\/span><\/p>\n<p><b>Fitur Salesforce CRM Platform:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lead Management:<\/b><span style=\"font-weight: 400;\"> mengelola prospek dari berbagai sumber, lakukan scoring otomatis, dan distribusikan leads ke tim sales dengan cepat.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Opportunity Tracking:<\/b><span style=\"font-weight: 400;\"> memantau setiap tahap pipeline, catat aktivitas interaksi, dan dapatkan visibilitas penuh hingga deal ditutup.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Workflow Automation:<\/b><span style=\"font-weight: 400;\"> mengotomatiskan tugas berulang seperti follow-up email, notifikasi penjualan, atau persetujuan internal dengan rules yang bisa dikustomisasi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sales Forecasting:<\/b><span style=\"font-weight: 400;\"> memprediksi pendapatan secara akurat menggunakan data real-time, pipeline analytics, dan AI insights dari Salesforce Einstein.<\/span><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Integrasi dengan sistem lainnya<\/li>\n<li>Kemampuan analisis data yang kuat<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Biaya yang tinggi<\/li>\n<li>Tidak user friendly<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 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6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Salesforce CRM?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Salesforce CRM dirancang bagi perusahaan besar dan multinasional yang membutuhkan otomatisasi marketing dan analitik AI tingkat lanjut. Fitur-fiturnya cocok untuk optimasi pemasaran dan penjualan dalam industri teknologi, telekomunikasi, dan keuangan.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Salesforce CRM<\/span> <span style=\"font-weight: 400;\">mulai dari ~<\/span><b>$25 hingga <\/b><span style=\"font-weight: 400;\">~<\/span><b>$500 per user\/bulan<\/b><span style=\"font-weight: 400;\">, tergantung paket dan kelengkapan fitur.<\/span><\/p>\n<p><b>Website:<\/b> <a href=\"https:\/\/www.salesforce.com\/ap\/crm\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.salesforce.com\/ap\/crm\/<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Selengkapnya, Anda bisa membaca <a href=\"https:\/\/www.hashmicro.com\/id\/blog\/salesforce\/\">ulasan Salesforce CRM<\/a> secara lengkap untuk pertimbangan lebih lanjut.<\/span><\/p>\n<h3><strong>4. <span id=\"pipedrive\">Pipedrive<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-144486 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/pipedrive-crm.jpeg.webp\" alt=\"CRM Software Pipedrive\" width=\"1600\" height=\"900\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/pipedrive-crm.jpeg.webp 1600w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/pipedrive-crm.jpeg-300x169.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/pipedrive-crm.jpeg-1024x576.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/pipedrive-crm.jpeg-768x432.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/pipedrive-crm.jpeg-1536x864.webp 1536w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/pipedrive-crm.jpeg-747x420.webp 747w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/pipedrive-crm.jpeg-150x84.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/pipedrive-crm.jpeg-696x392.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/pipedrive-crm.jpeg-1068x601.webp 1068w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Pipedrive adalah aplikasi CRM yang dirancang untuk tim penjualan dan pemasaran yang memerlukan pelacakan prospek, manajemen tugas, serta pelaporan penjualan secara efisien.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bisnis menengah di sektor B2B, layanan profesional, hingga manufaktur ringan biasanya menggunakan Pipedrive. Meski begitu, biaya langganan aplikasi ini bisa cukup tinggi jika banyak pengguna.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sales Automation:<\/b><span style=\"font-weight: 400;\"> mengotomatiskan tugas rutin seperti follow-up, pengingat aktivitas, dan update status deal lewat pipeline visual yang mudah digunakan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Prospect Management:<\/b><span style=\"font-weight: 400;\"> menyimpan, kelola, dan kualifikasi prospek di satu tempat, lengkap dengan lead inbox dan lead scoring untuk memprioritaskan peluang terbaik.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Insights &amp; Reports:<\/b><span style=\"font-weight: 400;\"> mengakses laporan real-time tentang kinerja sales, konversi per tahap pipeline, hingga analitik tim untuk pengambilan keputusan berbasis data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email &amp; Communication Tracking:<\/b><span style=\"font-weight: 400;\"> mengintegrasikan email, sinkronisasi kalender, dan melacak komunikasi pelanggan langsung dari dashboard CRM agar interaksi lebih terorganisir.<\/span><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Memiliki fitur pelaporan yang unggul dan mudah untuk digunakan<\/li>\n<li>Analitik data yang kuat<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Fiturnya masih umum dan kurang komprehensif<\/li>\n<li>Sulit berkomunikasi dengan customer service secara langsung.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Pipedrive?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Pipedrive ideal untuk bisnis kecil hingga menengah yang ingin mengelola pipeline penjualan dengan mudah dan lebih efisien. Software ini bisa membantu startup B2B, agen properti, dan tim penjualan usaha kecil meningkatkan penjualan melalui marketing dengan lebih cepat.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b>P<span style=\"font-weight: 400;\">ipedrive mulai dari <\/span><b>$14 hingga $69 per user\/bulan, <\/b><span style=\"font-weight: 400;\">biaya bisa lebih murah per tahun.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.pipedrive.com\/en\/pricing\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.pipedrive.com\/en\/pricing<\/span><\/a><\/p>\n<h3><strong>5. <span id=\"hubspot\">HubSpot CRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-144484 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/hubspot-crm.jpeg.webp\" alt=\"Aplikasi CRM HubSpot\" width=\"1280\" height=\"768\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/hubspot-crm.jpeg.webp 1280w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/hubspot-crm.jpeg-300x180.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/hubspot-crm.jpeg-1024x614.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/hubspot-crm.jpeg-768x461.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/hubspot-crm.jpeg-700x420.webp 700w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/hubspot-crm.jpeg-150x90.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/hubspot-crm.jpeg-696x418.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/hubspot-crm.jpeg-1068x641.webp 1068w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">HubSpot adalah program CRM untuk tim pemasaran dan penjualan di sektor e-commerce, manufaktur, dan jasa keuangan. Aplikasi ini menyediakan fitur otomatisasi pemasaran, pelacakan email, serta integrasi data lintas platform melalui<\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/data-management-platform\/\"> <span style=\"font-weight: 400;\">data management platform<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dengan antarmuka yang user-friendly dan ekosistem tools yang luas, HubSpot menjadi pilihan populer. Meski demikian, fitur lanjutan seperti workflow canggih dan AI analytics memerlukan biaya tambahan yang signifikan untuk bisnis kecil dan menengah.<\/span><\/p>\n<p><b>Fitur HubSpot:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Contact Management:<\/b><span style=\"font-weight: 400;\"> menyimpan dan kelola data kontak pelanggan, lengkap dengan histori interaksi, aktivitas, dan timeline otomatis di satu dashboard.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email Tracking:<\/b><span style=\"font-weight: 400;\"> melacak email yang dikirim ke prospek, dapatkan notifikasi real-time saat email dibuka atau link diklik.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pipeline Management:<\/b><span style=\"font-weight: 400;\"> memvisualisasi setiap tahapan deal, atur prioritas peluang, dan pantau progress penjualan dengan tampilan drag-and-drop.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Meeting Scheduling:<\/b> menggunakan kalender terintegrasi untuk menjadwalkan pertemuan, sinkron dengan Google atau Outlook agar jadwal lebih efisien.<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Antarmuka yang mudah digunakan<\/li>\n<li>Memiliki fitur pelacakan email secara otomatis<\/li>\n<li>Bisa melacak aktivitas pelanggan<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Fiturnya masih umum dan kurang lengkap<\/li>\n<li>Mengeluarkan biaya tambahan untuk fitur-fitur tambahan<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih HubSpot?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>HubSpot bisa digunakan oleh perusahaan di industri keuangan, manufaktur modern, e-commerce, dan lainnya. Aplikasi ini cocok bagi bisnis yang berfokus pada inbound marketing dan otomasi pemasaran.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">HubSpot Smart CRM <\/span><b>berkisar $45 hingga $75<\/b> <b>per lisensi pengguna\/bulan.<\/b><\/p>\n<p><b>Website:<\/b> <a href=\"https:\/\/www.hubspot.com\/pricing\/smart-crm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.hubspot.com\/pricing\/smart-crm<\/span><\/a><\/p>\n<h3><strong>6. <span id=\"freshsales\">Freshsales<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-144487 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/freshsales-crm.jpeg.webp\" alt=\"Software CRM Freshsales\" width=\"1280\" height=\"800\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/freshsales-crm.jpeg.webp 1280w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/freshsales-crm.jpeg-300x188.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/freshsales-crm.jpeg-1024x640.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/freshsales-crm.jpeg-768x480.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/freshsales-crm.jpeg-672x420.webp 672w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/freshsales-crm.jpeg-150x94.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/freshsales-crm.jpeg-696x435.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/freshsales-crm.jpeg-1068x668.webp 1068w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Freshsales adalah software CRM yang menyediakan manajemen pelanggan dengan fitur pelacakan prospek, otomatisasi penjualan, dan analitik berbasis data. Antarmukanya intuitif serta mudah digunakan oleh tim sales yang memerlukan visibilitas <\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/sales-pipeline\/\"><span style=\"font-weight: 400;\">pipeline penjualan<\/span><\/a><span style=\"font-weight: 400;\"> secara real-time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Namun, sebagai software CRM non-lokal, dukungan layanan pelanggan mungkin kurang responsif untuk pengguna di Indonesia. Freshsales cocok bagi industri e-commerce, keuangan, ritel, dan manufaktur yang membutuhkan sistem CRM modern tanpa kompleksitas tinggi.<\/span><\/p>\n<p><b>Fitur Freshsales:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reporting &amp; Analytics:<\/b><span style=\"font-weight: 400;\"> menghasilkan laporan kustom dan analitik penjualan real-time untuk memantau kinerja tim serta tren peluang bisnis.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email Tracking:<\/b><span style=\"font-weight: 400;\"> melacak interaksi email secara otomatis, termasuk kapan email dibuka atau link diklik oleh prospek.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Event Tracking:<\/b><span style=\"font-weight: 400;\"> memantau aktivitas prospek di website, aplikasi, atau email sehingga tim sales dapat menindaklanjuti dengan konteks yang tepat.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sales Management:<\/b><span style=\"font-weight: 400;\"> mengelola seluruh siklus penjualan dari prospek hingga deal, dengan pipeline visual dan automasi tugas penjualan.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Freshsales sesuai untuk bisnis menengah di sektor ritel, e-commerce, dan jasa keuangan yang membutuhkan pelacakan prospek dan laporan penjualan otomatis.<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Antarmuka yang mudah digunakan<\/li>\n<li>Mengotomatisasi penjualan<\/li>\n<li>Memiliki analitik data yang kuat<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Fiturnya masih umum dan kurang lengkap<\/li>\n<li><span style=\"font-family: inherit; font-size: inherit;\">Integrasi sistem yang kurang mulus<\/span><\/li>\n<li>Mengeluarkan biaya tambahan untuk ekstra fitur<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Freshsales?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Freshsales sesuai untuk bisnis menengah di sektor ritel, e-commerce, dan jasa keuangan yang membutuhkan pelacakan prospek dan laporan penjualan otomatis.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Freshsales mulai dari<\/span><b> $19\/user\/bulan hingga $59\/user\/bulan<\/b><span style=\"font-weight: 400;\">, bisa dibayarkan per tahun. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Website:<\/strong> <a href=\"https:\/\/www.freshworks.com\/crm\/pricing\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.freshworks.com\/crm\/pricing\/<\/a><\/span><\/p>\n<h3><strong>7.<span id=\"zoho\"> Zoho CRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-144485 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/zoho-crm.jpeg.webp\" alt=\"Lead Management Software Zoho\" width=\"1280\" height=\"786\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/zoho-crm.jpeg.webp 1280w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/zoho-crm.jpeg-300x184.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/zoho-crm.jpeg-1024x629.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/zoho-crm.jpeg-768x472.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/zoho-crm.jpeg-684x420.webp 684w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/zoho-crm.jpeg-150x92.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/zoho-crm.jpeg-696x427.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/zoho-crm.jpeg-1068x656.webp 1068w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/07\/zoho-crm.jpeg-356x220.webp 356w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-68d640fc-664c-832e-9eae-30382d115775-6\" data-testid=\"conversation-turn-16\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"c3e5913a-703b-4073-af97-48c51b177e03\" data-message-model-slug=\"gpt-5\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\">\n<p><span style=\"font-weight: 400;\">Zoho menyediakan program CRM dengan fitur lengkap untuk mengelola prospek, kontak pelanggan, aktivitas penjualan, dan otomatisasi email marketing.<\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/zoho-crm\/\"> <span style=\"font-weight: 400;\">Zoho CRM<\/span><\/a><span style=\"font-weight: 400;\"> cocok bagi bisnis retail, keuangan, dan manufaktur yang memerlukan fleksibilitas serta integrasi multi-channel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Namun, biaya langganannya bisa meningkat seiring penambahan fitur. Selain itu, sistem yang kompleks mungkin memerlukan pelatihan tambahan dan biaya ekstra.<\/span><\/p>\n<p><b>Fitur Zoho CRM Software:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Prospect management:<\/b><span style=\"font-weight: 400;\"> mengumpulkan dan kelola prospek dari berbagai sumber, gunakan lead scoring untuk memprioritaskan peluang terbaik.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Transaction management: mengatur<\/b><span style=\"font-weight: 400;\"> deal, pantau progres tiap transaksi, dan integrasikan dengan sistem pembayaran untuk memastikan konversi lancar.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/contact-management\/\"><b>Contact management<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\"> menyimpan detail kontak lengkap dengan histori interaksi, komunikasi, dan aktivitas pelanggan dalam satu database.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Workflow automation: <\/b><span style=\"font-weight: 400;\">mengotomatiskan proses rutin seperti follow-up, email, dan pengingat aktivitas menggunakan aturan kustom sesuai kebutuhan bisnis.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Memiliki banyak fitur<\/li>\n<li>Antarmuka yang user-friendly<\/li>\n<li>Memiliki aplikasi mobile<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Biaya yang tinggi<\/li>\n<li>Harus terdapat pelatihan yang banyak untuk mempelajari sistem yang kompleks<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Zoho CRM?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Zoho CRM ideal untuk UMKM dan perusahaan menengah yang ingin sistem manajemen customer yang fleksibel dengan integrasi multi-channel. CRM ini cocok bagi retail, keuangan, dan manufaktur.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Zoho CRM berkisar dari<\/span><b> Rp190.000 hingga <\/b>&#8211;<b> Rp700.000<\/b><span style=\"font-weight: 400;\">, bisa langganan per tahun.<\/span><\/p>\n<p><b>Website:<\/b> <a href=\"https:\/\/www.zoho.com\/id\/crm\/zohocrm-pricing\"><span style=\"font-weight: 400;\">https:\/\/www.zoho.com\/id\/crm\/zohocrm-pricing<\/span><\/a><\/p>\n<h3><strong>8.<span id=\"crm-software-sap\"> SAP CRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-142360 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/06\/software-crm-terbaik-1.webp\" alt=\"CRM Software SAP\" width=\"1200\" height=\"675\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/06\/software-crm-terbaik-1.webp 1200w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/06\/software-crm-terbaik-1-300x169.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/06\/software-crm-terbaik-1-1024x576.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/06\/software-crm-terbaik-1-768x432.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/06\/software-crm-terbaik-1-747x420.webp 747w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/06\/software-crm-terbaik-1-150x84.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/06\/software-crm-terbaik-1-696x392.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/06\/software-crm-terbaik-1-1068x601.webp 1068w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-68d640fc-664c-832e-9eae-30382d115775-7\" data-testid=\"conversation-turn-18\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"bb1d177b-55c5-40ce-b06f-f7cddef9fbc0\" data-message-model-slug=\"gpt-5\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\">\n<p><span style=\"font-weight: 400;\">SAP adalah software CRM yang ditujukan untuk perusahaan besar yang memerlukan integrasi mendalam antara CRM, marketing, dan berbagai proses bisnis lainnya. Berdasarkan review yang saya lakukan, sistem ini banyak digunakan oleh organisasi dengan struktur yang kompleks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Di Indonesia, aplikasi SAP umum hadir melalui mitra lokal dan bukan langsung dari vendor utama. Karena segmentasinya menyasar kelas enterprise, wajar jika biayanya tergolong tinggi. Untuk informasi lebih lengkap, baca<\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/mengapa-software-sap-membebankan-harga-yang-mahal-kepada-penggunanya\/\"> <span style=\"font-weight: 400;\">alasan harga software SAP mahal<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Fitur SAP CRM Indonesia:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Contact Management:<\/b><span style=\"font-weight: 400;\"> mengelola data pelanggan secara terpusat dengan integrasi ke SAP ERP, lengkap dengan histori interaksi dan transaksi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Interaction Management:<\/b><span style=\"font-weight: 400;\"> memantau setiap titik kontak pelanggan (call center, email, chat, bahkan channel sosial) untuk menjaga konsistensi layanan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Leads &amp; Prospect Management:<\/b><span style=\"font-weight: 400;\"> mengatur pipeline prospek dari akuisisi hingga konversi, termasuk lead scoring dan routing ke tim sales.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Workflow Automation:<\/b><span style=\"font-weight: 400;\"> mengotomatiskan proses penjualan, persetujuan, hingga tindak lanjut layanan pelanggan dengan alur kerja kustom.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customer Analytics:<\/b><span style=\"font-weight: 400;\"> menggunakan analitik berbasis data real-time untuk memetakan perilaku pelanggan, segmentasi, dan personalisasi kampanye pemasaran.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Integrasi dengan solusi SAP lainnya<\/li>\n<li>Analitik yang mendalam<\/li>\n<li>Manajemen hubungan pelanggan yang kuat<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Tidak user-friendly<\/li>\n<li>Konfigurasi yang kaku<\/li>\n<li>Memerlukan sumber daya IT yang kompeten<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih SAP CRM?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>SAP CRM dirancang untuk korporasi besar dan multinasional yang memerlukan sinkronisasi penuh antara CRM dan ERP SAP. Software ini tepat digunakan oleh pabrikan, lembaga keuangan, dan organisasi global.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">SAP Sales Cloud mulai dari <\/span><b>kisaran Rp 2,3 juta<\/b> <b>untuk satu user<\/b><span style=\"font-weight: 400;\"> per kontrak, ada biaya tambahan untuk add-on.<\/span><\/p>\n<p><b>Website:<\/b> <a href=\"https:\/\/www.sap.com\/sea\/products\/crm\/sales-cloud\/pricing.html\"><span style=\"font-weight: 400;\">https:\/\/www.sap.com\/sea\/products\/crm\/sales-cloud\/pricing.html<\/span><\/a><\/p>\n<h3><strong>9. <\/strong><strong><span id=\"sugarcrm\">SugarCRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-130108 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1-scaled.jpg\" alt=\"Aplikasi CRM SugarCRM\" width=\"2048\" height=\"1109\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1-scaled.jpg 2048w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1-300x163.jpg 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1-1024x555.jpg 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1-768x416.jpg 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1-1536x832.jpg 1536w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1-150x81.jpg 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1-696x377.jpg 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1-1068x579.jpg 1068w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1-1920x1040.jpg 1920w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1-775x420.jpg 775w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">SugarCRM atau yang kini disebut SugarAI adalah salah satu aplikasi CRM yang fleksibel dan banyak digunakan oleh perusahaan manufaktur, asuransi, serta telekomunikasi. Aplikasi ini cocok bagi bisnis yang membutuhkan kontrol lebih besar dalam menyesuaikan alur kerja dan dukungan pelanggan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meski menawarkan fitur layanan pelanggan yang cukup kuat, proses integrasi SugarAI dengan sistem lain seperti ERP atau platform digital marketing bisa memerlukan konfigurasi tambahan dan dukungan teknis lebih lanjut.<\/span><\/p>\n<p><b>Fitur CRM Software SugarCRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Marketing Automation:<\/b><span style=\"font-weight: 400;\"> menjalankan kampanye email, nurture leads, dan lakukan segmentasi otomatis untuk meningkatkan akuisisi pelanggan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/manfaat-serta-fungsi-automation-sales\/\"><b>Sales Automation<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\"> berfungsi mengelola pipeline, otomatisasi tugas follow-up, dan forecast penjualan berbasis data agar tim lebih produktif.<\/span><\/li>\n<\/ul>\n<p><b>Customer Service:<\/b><span style=\"font-weight: 400;\"> menangani tiket, buat knowledge base, dan dukung pelanggan melalui multi-channel service desk yang terintegrasi.<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>User interface dapat disesuaikan sesuai preferensi<\/li>\n<li>Terdapat pelatihan serta customer support<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Integrasi dengan saluran lain rumit<\/li>\n<li>Fokusnya lebih pada customer service sehingga kurang cocok untuk keperluan lain<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih SugarAI?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>SugarAI cocok untuk perusahaan menengah hingga besar di bidang asuransi, manufaktur, dan telekomunikasi yang ingin mengontrol alur kerja dan layanan pelanggan secara mendalam.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">SugarCRM bisa digunakan dengan biaya langganan sekita<\/span><b>r $59 &#8211; $135 per pengguna\/bulan<\/b><span style=\"font-weight: 400;\">, tergantung level fitur.<\/span><\/p>\n<p><b>Website:<\/b> <a href=\"https:\/\/www.sugarcrm.com\/pricing\/\"><span style=\"font-weight: 400;\">https:\/\/www.sugarcrm.com\/pricing\/<\/span><\/a><\/p>\n<h3 id=\"sistem-crm-oracle-siebel\"><strong>10. NetSuite<span id=\"software-crm-oracle-siebel\">\u00a0CRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-118101 size-full\" title=\"Sistem CRM Oracle Siebel\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/oracle-siebel.png\" alt=\"Software CRM Oracle Siebel\" width=\"1056\" height=\"542\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/oracle-siebel.png 1056w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/oracle-siebel-300x154.png 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/oracle-siebel-1024x526.png 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/oracle-siebel-768x394.png 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/oracle-siebel-150x77.png 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/oracle-siebel-696x357.png 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/oracle-siebel-818x420.png 818w\" sizes=\"auto, (max-width: 1056px) 100vw, 1056px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">NetSuite adalah program CRM yang dirancang untuk enterprise sektor keuangan, utilitas, manufaktur, dan transportasi. Sistem ini dapat menangani kebutuhan data yang kompleks serta proses penjualan berskala besar.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CRM NetSuite pun mampu memantau aktivitas klien dan kampanye pemasaran omnichannel secara terstruktur. Kunjungi halaman<\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/fakta-crm-netsuite\/\"> <span style=\"font-weight: 400;\">review Netsuite Oracle<\/span><\/a><span style=\"font-weight: 400;\"> di blog ini untuk mendapatkan detail lengkap tentang fitur, keunggulan, dan kelemahannya.<\/span><\/p>\n<p><b>Fitur Oracle NetSuite:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sales Force Automation:<\/b><span style=\"font-weight: 400;\"> mengelola seluruh siklus penjualan, mulai dari lead capture hingga closing deal, lengkap dengan forecasting berbasis data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Subscription Management:<\/b><span style=\"font-weight: 400;\"> mengatur kontrak berulang, penagihan otomatis, serta perpanjangan layanan untuk bisnis berbasis subscription.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Partner Relationship Management:<\/b><span style=\"font-weight: 400;\"> meningkatkan kolaborasi dengan mitra melalui portal khusus untuk berbagi pipeline, insentif, dan aktivitas pemasaran bersama.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customer Service Management:<\/b> mengintegrasi modul layanan pelanggan untuk pencatatan keluhan, case tracking, dan knowledge base, sehingga hubungan jangka panjang tetap terjaga.<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Membantu mengelola penjualan dan pemasaran bisnis<\/li>\n<li>Mampu merencanakan, melaksanakan, dan mengelola program pemasaran melalui berbagai saluran<\/li>\n<li>Memiliki fitur-fitur yang mendukung analisis dan transaksi<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Memerlukan waktu untuk menguasai semua fitur yang ditawarkan<\/li>\n<li>Harga kurang terjangkau untuk bisnis kecil dan menengah<\/li>\n<li>Memiliki sistem yang kompleks<\/li>\n<li>UI-nya tidak begitu modern<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih NetSuite?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>NetSuite CRM sesuai untuk enterprise di sektor keuangan, manufaktur, transportasi, dan utilitas yang memerlukan CRM dengan integrasi keuangan dan pelanggan.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Oracle NetSuite<\/span> <span style=\"font-weight: 400;\">ditentukan per suite dan konteks bisnis dan perlu meminta penawaran harga lewat situs resminya. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Website:<\/strong> <a href=\"https:\/\/www.netsuite.com\/portal\/products\/erp\/order-management\/pricing.shtml\">https:\/\/www.netsuite.com\/portal\/products\/erp\/order-management\/pricing.shtml<\/a><\/span><\/p>\n<h3><strong>11.<span id=\"software-crm-creatio\"> Creatio CRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-158868 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-creatio.webp\" alt=\"software crm creatio\" width=\"996\" height=\"560\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-creatio.webp 996w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-creatio-300x169.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-creatio-768x432.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-creatio-747x420.webp 747w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-creatio-150x84.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-creatio-696x391.webp 696w\" sizes=\"auto, (max-width: 996px) 100vw, 996px\" \/><span style=\"font-weight: 400;\">Creatio adalah program CRM untuk meningkatkan penjualan, layanan pelanggan, dan otomatisasi pemasaran. Fitur unggulannya yaitu Campaign Management mendukung perancangan dan analisis kampanye secara terorganisir dan otomatis.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Selain itu, struktur biayanya bisa menjadi pertimbangan karena harga akan meningkat seiring bertambahnya skala penggunaan dan modul yang dipakai. Meskipun kuat dari sisi campaign management, Anda tetap perlu menyiapkan investasi waktu dan biaya yang lebih.<\/span><\/p>\n<p><b>Fitur Creatio:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Management of Potential Customers and Opportunities:<\/b><span style=\"font-weight: 400;\"> mengelola prospek, scoring otomatis, dan pantau peluang hingga menjadi deal yang berhasil.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Internal Business Collaboration:<\/b><span style=\"font-weight: 400;\"> menggunakan feed internal, notifikasi, dan tools kolaborasi untuk menyinkronkan tim penjualan, marketing, dan layanan pelanggan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Campaign Management:<\/b><span style=\"font-weight: 400;\"> merancang dan menganalisis kampanye multi-channel secara terorganisir dengan segmentasi target yang detail.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Business Process Automation:<\/b><span style=\"font-weight: 400;\"> membuat dan menjalankan workflow otomatis untuk persetujuan, follow-up, hingga pipeline sales agar proses lebih efisien.<\/span><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Durasi implementasi yang singkat<\/li>\n<li>Dapat dikustomisasi<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Pilihan fitur yang kurang variatif<\/li>\n<li>Layanan pelanggan yang kurang responsif<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Creatio CRM?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Creatio CRM tepat digunakan oleh perusahaan menengah yang ingin mengotomatiskan campaign dan proses bisnis. Cocok bagi konsultan, perbankan, dan jasa profesional.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">langganan<\/span> <span style=\"font-weight: 400;\">Creatio CRM berada dalam kisaran <\/span><b>$25 hingga $85 per user\/bulan<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><strong><b>Website: <\/b><a href=\"https:\/\/www.creatio.com\/id\/products\/pricing\"><span style=\"font-weight: 400;\">https:\/\/www.creatio.com\/id\/products\/pricing<\/span><\/a><\/strong><\/p>\n<h3><strong>12.<span id=\"suitecrm\"> SuiteCRM<\/span><\/strong><\/h3>\n<h3><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-158884 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/suitecrm.webp\" alt=\"suitecrm\" width=\"1280\" height=\"720\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/suitecrm.webp 1280w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/suitecrm-300x169.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/suitecrm-1024x576.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/suitecrm-768x432.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/suitecrm-747x420.webp 747w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/suitecrm-150x84.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/suitecrm-696x392.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/suitecrm-1068x601.webp 1068w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/h3>\n<p><span style=\"font-weight: 400;\">SuiteCRM adalah aplikasi CRM open-source tanpa biaya lisensi. Dari sisi pengalaman pengguna, perusahaan tanpa tim IT yang solid sering menemui kendala dalam hal pemeliharaan maupun integrasi dengan sistem lain.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dukungan resminya juga terbatas dibandingkan vendor komersial, sehingga perusahaan biasanya bergantung pada komunitas atau konsultan eksternal. Jadi, SuiteCRM lebih ideal untuk bisnis yang memang siap berinvestasi di pengembangan internal.<\/span><\/p>\n<p><b>Fitur unggulan Suite CRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manajemen Peluang Penjualan:<\/b><span style=\"font-weight: 400;\"> melacak seluruh siklus peluang penjualan dari lead hingga deal, lengkap dengan forecasting pipeline.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Otomatisasi Pemasaran:<\/b><span style=\"font-weight: 400;\"> menjalankan kampanye email, segmentasi target, dan nurturing prospek dengan workflow otomatis.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manajemen Layanan Pelanggan:<\/b><span style=\"font-weight: 400;\"> menangani case, mengelola tiket dukungan, dan mencatat histori komunikasi untuk meningkatkan kepuasan pelanggan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Portal Pelanggan:<\/b><span style=\"font-weight: 400;\"> menyediakan akses mandiri bagi pelanggan untuk memantau status tiket, mengunduh dokumen, atau berkomunikasi dengan tim support.<\/span><\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Tanpa biaya lisensi<\/li>\n<li>Fleksibilitas dan kustomisasi tinggi<\/li>\n<li>Komunitas open-source yang aktif<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Memerlukan tim IT untuk instalasi dan pemeliharaan<\/li>\n<li>Dokumentasi resmi terbatas<\/li>\n<li>Tidak ada dukungan pelanggan resmi<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Suite CRM?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>SuiteCRM dirancang bagi tim IT internal yang ingin mengembangkan CRM open-source tanpa biaya lisensi. Aplikasi ini cocok untuk digunakan startup teknologi dan lembaga pendidikan.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Suite CRM<\/span> <span style=\"font-weight: 400;\">gratis digunakan, tapi biaya bisa timbul untuk hosting, kustomisasi, dan dukungan teknis.<\/span><\/p>\n<p><strong><b>Website: <\/b><a href=\"https:\/\/suitecrm.com\/\"><span style=\"font-weight: 400;\">https:\/\/suitecrm.com\/<\/span><\/a><br \/>\n<\/strong><\/p>\n<h3><strong>13. m<span id=\"monday.com-crm-program\">onday CRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-144719 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/monday-com-crm.webp\" alt=\"Monday.com CRM Program\" width=\"1023\" height=\"530\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/monday-com-crm.webp 1023w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/monday-com-crm-300x155.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/monday-com-crm-768x398.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/monday-com-crm-811x420.webp 811w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/monday-com-crm-150x78.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/monday-com-crm-696x361.webp 696w\" sizes=\"auto, (max-width: 1023px) 100vw, 1023px\" \/><\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-68d640fc-664c-832e-9eae-30382d115775-8\" data-testid=\"conversation-turn-20\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"7b54c883-530b-4cce-ac3a-a5137d6ce596\" data-message-model-slug=\"gpt-5\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\">\n<p><span style=\"font-weight: 400;\">Monday.com menyediakan program CRM yang mudah digunakan. Pada monday CRM, terdapat fitur drag-and-drop yang memungkinkan pipeline diatur sesuai preferensi tim.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Integrasi lintas tools juga sangat membantu, khususnya bagi perusahaan yang sudah memanfaatkan banyak aplikasi untuk kolaborasi.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Namun, pengalaman saya menunjukkan bahwa tim yang terbiasa dengan aplikasi CRM tradisional terkadang merasa fungsinya masih terlalu sederhana.<\/span><\/p>\n<p><b>Fitur Unggulan monday CRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Contact Management:<\/b><span style=\"font-weight: 400;\"> menyimpan dan mengelola detail prospek serta pelanggan di board visual, lengkap dengan histori komunikasi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sales Pipeline Tracking:<\/b><span style=\"font-weight: 400;\"> memantau setiap tahap deal melalui pipeline bergaya kanban, dengan drag-and-drop untuk update status.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email Integration:<\/b><span style=\"font-weight: 400;\"> menghubungkan Gmail atau Outlook untuk melacak email langsung di dalam <\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/dashboard-crm\/\"><span style=\"font-weight: 400;\">dashboard CRM<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Custom Dashboards:<\/b> membangun dashboard yang bisa disesuaikan dengan menampilkan metrics penjualan, aktivitas tim, dan status deal agar data lebih mudah dianalisis.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Antarmuka yang intuitif dan user-friendly<\/li>\n<li>Integrasi yang luas dengan berbagai aplikasi<\/li>\n<li>Dukungan pelanggan yang cepat dan responsif<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Fitur CRM terbatas<\/li>\n<li>Pengaturan awal yang memerlukan waktu<\/li>\n<li>Kurangnya fitur prediktif dan AI<\/li>\n<li>Kustomisasi terbatas pada beberapa modul<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih monday CRM?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Aplikasi CRM dari Monday.com ideal untuk tim kolaboratif dan kreatif seperti agensi, event organizer, dan tim marketing yang menginginkan CRM visual dengan fitur project tracking.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">monday CRM berada dalam kisaran <\/span><b>$12 &#8211; $28 per pengguna\/bulan<\/b><span style=\"font-weight: 400;\">, terdapat paket Ultimate untuk bisnis enterprise dengan penawaran khusus dari tim sales.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/monday.com\/crm\/pricing\"><span style=\"font-weight: 400;\">https:\/\/monday.com\/crm\/pricing<\/span><\/a><\/p>\n<h3><strong>14. <span id=\"nutshell-crm-software\">Nutshell CRM Software<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-145911 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/nutshell-crm-software.webp\" alt=\"Nutshell CRM Software\" width=\"1024\" height=\"561\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/nutshell-crm-software.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/nutshell-crm-software-300x164.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/nutshell-crm-software-768x421.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/nutshell-crm-software-767x420.webp 767w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/nutshell-crm-software-150x82.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/nutshell-crm-software-696x381.webp 696w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Nutshell adalah CRM software yang banyak diminati tim penjualan kecil hingga menengah. Software ini berfungsi membantu mengelola prospek, aktivitas follow-up, serta pelaporan harian dengan cara yang sederhana.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sistem ini populer di kalangan manajer maupun supervisor karena desain interface-nya mudah dipahami, tetapi tetap kaya fitur. Integrasinya juga mendukung otomatisasi proses penjualan dari awal prospek masuk hingga tercapainya deal.<\/span><\/p>\n<p><b>Fitur Unggulan Nutshell CRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pipeline Management:<\/b><span style=\"font-weight: 400;\"> mengelola prospek dan peluang dengan tampilan pipeline visual yang sederhana namun efektif.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sales Automation:<\/b><span style=\"font-weight: 400;\"> mengotomatiskan tugas penjualan rutin seperti follow-up, reminder aktivitas, dan penugasan tim.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reporting &amp; Analytics:<\/b><span style=\"font-weight: 400;\"> membuat laporan penjualan kustom, analisis performa tim, dan proyeksi pendapatan secara real-time.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email Sync &amp; Tracking:<\/b> mengintegrasikan Gmail atau Outlook untuk melacak komunikasi, lengkap dengan notifikasi saat email dibuka.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Dukungan pelanggan yang responsif<\/li>\n<li>Akses mobile yang handal<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Opsi penyesuaian terbatas<\/li>\n<li>Fitur lanjutan membutuhkan upgrade<\/li>\n<li>Fitur pelaporan kurang mendalam<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Nutshell CRM?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Nutshell CRM cocok untuk tim penjualan kecil hingga menengah yang membutuhkan CRM sederhana dengan pelaporan cepat. Aplikasi ini mendukung layanan profesional dan bisnis B2B lokal.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">langganan<\/span> <span style=\"font-weight: 400;\">Nutshell<\/span> <span style=\"font-weight: 400;\">berkisar mulai dari <\/span><b>$42 hingga $79 per user<\/b><span style=\"font-weight: 400;\"> untuk setiap bulannya.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.nutshell.com\/pricing\"><span style=\"font-weight: 400;\">https:\/\/www.nutshell.com\/pricing<\/span><\/a><\/p>\n<h3><strong>15. <span id=\"aplikasi-crm-vtiger\">VTiger CRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-145910 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/vtiger-crm.webp\" alt=\"Aplikasi CRM VTiger\" width=\"1440\" height=\"785\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/vtiger-crm.webp 1440w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/vtiger-crm-300x164.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/vtiger-crm-1024x558.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/vtiger-crm-768x419.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/vtiger-crm-770x420.webp 770w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/vtiger-crm-150x82.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/vtiger-crm-696x379.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2024\/08\/vtiger-crm-1068x582.webp 1068w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">VTiger adalah aplikasi CRM yang sering dipilih oleh UKM karena menawarkan harga terjangkau namun tetap dapat disesuaikan. Platform ini dikenal fleksibel dengan modul penjualan, pemasaran, dan layanan pelanggan yang bisa dimodifikasi sesuai kebutuhan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Namun, perusahaan tanpa tim IT internal biasanya kesulitan menjaga performa dan melakukan integrasi. Karena itu, VTiger lebih ideal untuk bisnis yang siap mengembangkan sistemnya secara mandiri.<\/span><\/p>\n<p><b>Fitur Unggulan VTiger CRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pipeline Management:<\/b><span style=\"font-weight: 400;\"> mengelola prospek dan peluang dengan tampilan pipeline visual yang sederhana namun efektif.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sales Automation:<\/b><span style=\"font-weight: 400;\"> mengotomatiskan tugas penjualan rutin seperti follow-up, reminder aktivitas, dan penugasan tim.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reporting &amp; Analytics:<\/b><span style=\"font-weight: 400;\"> membuat laporan penjualan kustom, analisis performa tim, dan proyeksi pendapatan secara real-time.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email Sync &amp; Tracking:<\/b> mengintegrasikan Gmail atau Outlook untuk melacak komunikasi, lengkap dengan notifikasi saat email dibuka.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Fleksibilitas penyesuaian modul<\/li>\n<li>Dukungan untuk automasi proses bisnis<\/li>\n<li>Fitur manajemen pelanggan yang luas<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Desain antarmuka yang <em>outdated<\/em><\/li>\n<li>Memerlukan sumber daya IT yang memadai<\/li>\n<li>Integrasi terbatas<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih VTiger?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>VTiger CRM sesuai untuk UMKM dan bisnis berkembang yang mencari aplikasi yang terjangkau dengan fitur automasi penjualan dasar.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">VTiger menyediakan CRM versi gratis dan paket berbayar mulai <\/span><b>$12 &#8211; $42\/bulan.<\/b><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.vtiger.com\/id\/pricing\/\"><span style=\"font-weight: 400;\">https:\/\/www.vtiger.com\/id\/pricing\/<\/span><\/a><\/p>\n<h3><strong>16.<span id=\"insightly-crm-software\"> Insightly CRM Software<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-158860 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/insightly-crm-software.webp\" alt=\"insightly crm software\" width=\"1024\" height=\"577\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/insightly-crm-software.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/insightly-crm-software-300x169.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/insightly-crm-software-768x433.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/insightly-crm-software-745x420.webp 745w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/insightly-crm-software-150x85.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/insightly-crm-software-696x392.webp 696w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Insightly adalah platform yang menggabungkan program CRM dan manajemen proyek dalam satu sistem, sehingga tim penjualan dan pemasaran tetap sinkron tanpa perlu berpindah aplikasi.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meski begitu, sebagian perusahaan merasa fungsinya masih terbatas jika dibandingkan dengan CRM software kelas enterprise. Jadi, Insightly paling sesuai untuk bisnis yang mengutamakan kolaborasi praktis dengan biaya yang masih terjangkau.<\/span><\/p>\n<p><b>Fitur Insightly:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manajemen Pipeline Penjualan:<\/b><span style=\"font-weight: 400;\"> memantau setiap tahapan deal dengan pipeline visual, lengkap dengan notifikasi otomatis untuk follow-up.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Integrasi Email Otomatis:<\/b><span style=\"font-weight: 400;\"> menghubungkan Gmail atau Outlook untuk melacak komunikasi, simpan email langsung di profil prospek.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Otomasi Tugas &amp; Proyek:<\/b><span style=\"font-weight: 400;\"> mengatur alur kerja, mendelegasikan tugas, dan mengelola proyek pasca-penjualan dalam satu sistem.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reporting &amp; Analytics:<\/b> membuat laporan kustom tentang penjualan, pipeline, hingga performa tim dengan data real-time.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Mudah digunakan dan intuitif<\/li>\n<li>Integrasi dengan banyak aplikasi populer<\/li>\n<li><span style=\"font-family: inherit; font-size: inherit;\">Mendukung otomatisasi alur kerja<\/span><\/li>\n<li><span style=\"font-family: inherit; font-size: inherit;\">Fitur pelacakan prospek yang handal<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Keterbatasan dalam kustomisasi laporan<\/li>\n<li>Kurang cocok untuk perusahaan besar<\/li>\n<li>Paket harga bisa mahal untuk fitur lengkap<\/li>\n<li>Pelayanan pelanggan kurang responsif di beberapa kasus<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Insightly CRM?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Insightly cocok bagi bisnis kecil dan menengah yang memerlukan aplikasi CRM dengan fitur manajemen proyek terintegrasi, contohnya agensi kreatif, konstruksi, dan layanan profesional.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga:<\/b><span style=\"font-weight: 400;\"> Insightly CRM memiliki biaya langganan <\/span><b>$29 &#8211; $99 per bulan<\/b><span style=\"font-weight: 400;\">, tergantung dengan kelengkapan fitur yang disesuaikan<\/span> <span style=\"font-weight: 400;\">dengan skala bisnis.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.insightly.com\/pricing-plans\/\"><span style=\"font-weight: 400;\">https:\/\/www.insightly.com\/pricing-plans\/<\/span><\/a><\/p>\n<h3><strong>17. <span id=\"aplikasi-crm-copper\">Copper<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-158870 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-copper-scaled.webp\" alt=\"aplikasi crm copper\" width=\"2048\" height=\"1668\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-copper-scaled.webp 2048w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-copper-300x244.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-copper-1024x834.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-copper-768x625.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-copper-1536x1251.webp 1536w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-copper-516x420.webp 516w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-copper-150x122.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-copper-696x567.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-copper-1068x870.webp 1068w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-copper-1920x1563.webp 1920w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Copper adalah software CRM yang bisa digunakan perusahaan pengguna Google Workspace. Software ini menyediakan sinkronisasi otomatis dengan Gmail, Calendar, dan Drive, sehingga tim sales dapat mengelola kontak serta aktivitas dengan lebih mudah.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Karena fokusnya ada pada integrasi Google, fitur CRM lanjutan bisa terasa lebih terbatas. Itu sebabnya, Copper lebih ideal untuk bisnis kecil hingga menengah yang butuh efisiensi sederhana tanpa kompleksitas berlebih.<\/span><\/p>\n<p><b>Fitur Copper CRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Integrasi dengan Google Workspace:<\/b><span style=\"font-weight: 400;\"> menghubungkan Gmail, Calendar, dan Drive secara otomatis untuk aktivitas penjualan sehari-hari.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manajemen Kontak Otomatis:<\/b><span style=\"font-weight: 400;\"> menyimpan kontak dan history interaksi secara otomatis dari email dan kalender tanpa input manual.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Analisis Data Penjualan:<\/b><span style=\"font-weight: 400;\"> mengakses laporan deal, aktivitas tim, dan tren pendapatan untuk mendukung keputusan bisnis.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pipeline Management:<\/b> menampilkan visualisasi pipeline dengan fitur drag-and-drop yang memudahkan tim sales melacak peluang hingga closing.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Integrasi yang kuat dengan Google Apps<\/li>\n<li>Antarmuka pengguna yang sederhana<\/li>\n<li>Mudah digunakan oleh tim yang kurang teknis<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Tidak memiliki opsi manajemen proyek<\/li>\n<li>Fitur kustomisasi CRM platform terbatas<\/li>\n<li>Pelaporan kurang mendalam<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Copper?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Copper ideal untuk pengguna Google Workspace yang membutuhkan sistem CRM ringan dan otomatis tersinkronisasi dengan Gmail dan Drive. Aplikasi ini cocok bagi startup digital dan konsultan teknologi.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Copper CRM bervariasi tergantung dengan paket dan kelengkapan fitur<\/span>, <span style=\"font-weight: 400;\">biaya<\/span><b> mulai dari<\/b> <b>$9 hingga $99 per bulannya.<\/b><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.copper.com\/pricing\"><span style=\"font-weight: 400;\">https:\/\/www.copper.com\/pricing<\/span><\/a><\/p>\n<h3><strong>18.<span id=\"aplikasi-crm-zendesk\"> Zendesk<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-158871 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-zendesk.webp\" alt=\"aplikasi crm zendesk\" width=\"1224\" height=\"717\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-zendesk.webp 1224w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-zendesk-300x176.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-zendesk-1024x600.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-zendesk-768x450.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-zendesk-717x420.webp 717w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-zendesk-150x88.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-zendesk-696x408.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-zendesk-1068x626.webp 1068w\" sizes=\"auto, (max-width: 1224px) 100vw, 1224px\" \/><\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-68d640fc-664c-832e-9eae-30382d115775-13\" data-testid=\"conversation-turn-30\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"2f10660c-012a-45b3-abbd-1c7156c4b1dc\" data-message-model-slug=\"gpt-5\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\">\n<p><span style=\"font-weight: 400;\">Zendesk adalah program CRM yang menonjol karena berfokus pada peningkatan layanan pelanggan, dengan fitur ticketing dan knowledge base yang mempercepat respons serta dukungan omni-channel yang menjaga konsistensi layanan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meski begitu, saya perhatikan fungsinya untuk penjualan tidak selengkap aplikasi CRM lain yang lebih umum. Karena itu, Zendesk bisa dipilih oleh perusahaan yang ingin menjadikan kualitas dukungan pelanggan sebagai nilai utama.<\/span><\/p>\n<p><b>Fitur Software CRM Zendesk:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manajemen Tiket Layanan:<\/b><span style=\"font-weight: 400;\"> mengelola permintaan pelanggan dengan sistem tiket terpusat agar respons lebih cepat dan terukur.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Chat &amp; Call Center Terintegrasi:<\/b><span style=\"font-weight: 400;\"> menghubungkan percakapan pelanggan melalui live chat, telepon, dan kanal digital lain di satu platform.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Knowledge Base Self-Service:<\/b><span style=\"font-weight: 400;\"> menyediakan help center dan FAQ agar pelanggan bisa menemukan jawaban mandiri dengan mudah.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customer Analytics:<\/b> menganalisis tren tiket, kepuasan pelanggan, dan performa agen melalui laporan dan dashboard real-time.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Antarmuka intuitif untuk tim layanan<\/li>\n<li>Fitur integrasi omnichannel<\/li>\n<li>Menyediakan berbagai pilihan channel support<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Fitur penjualan kurang komprehensif<\/li>\n<li>Harga bisa mahal untuk perusahaan kecil<\/li>\n<li>Kustomisasi laporan cukup terbatas<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Zendesk?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Zendesk CRM tepat digunakan oleh perusahaan dengan fokus pada layanan pelanggan seperti e-commerce, logistik, dan hospitality. Software ini dirancang untuk ticketing dan dukungan omni-channel.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Zendesk CRM<\/span> <span style=\"font-weight: 400;\">tersedia dalam tiga paket yaitu dalam kisaran <\/span><b>$19\u2013$169 per agen\/bulan<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.zendesk.com\/pricing\/\"><span style=\"font-weight: 400;\">https:\/\/www.zendesk.com\/pricing\/<\/span><\/a><\/p>\n<h3><strong>19. <span id=\"software-crm-apptivo\">Apptivo<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-130109 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-6-scaled.jpg\" alt=\"Software CRM Apptivo\" width=\"2048\" height=\"1109\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-6-scaled.jpg 2048w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-6-300x163.jpg 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-6-1024x555.jpg 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-6-768x416.jpg 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-6-1536x832.jpg 1536w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-6-150x81.jpg 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-6-696x377.jpg 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-6-1068x579.jpg 1068w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-6-1920x1040.jpg 1920w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-6-775x420.jpg 775w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Apptivo sering dipilih karena paketnya terjangkau dan mampu mencakup fungsi dasar seperti penjualan, penagihan, serta dukungan pelanggan. Di sektor perhotelan maupun ritel, aplikasi CRM Apptivo banyak membantu operasional sehari-hari berkat sifatnya yang serbaguna.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keterbatasannya justru terasa di sisi fleksibilitas dan dukungan customer service. Perusahaan yang butuh kustomisasi mendalam mungkin kurang puas, sehingga Apptivo lebih ideal untuk bisnis yang mengutamakan efisiensi dibandingkan kompleksitas fitur.<\/span><\/p>\n<p><b>Fitur Software CRM Apptivo:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Workflow Automation:<\/b><span style=\"font-weight: 400;\"> membuat alur kerja otomatis untuk proses penjualan, tugas, dan tindak lanjut agar tim lebih efisien.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Multiple Sales Cycle:<\/b><span style=\"font-weight: 400;\"> mengelola lebih dari satu pipeline penjualan sekaligus, cocok untuk bisnis dengan model penjualan berbeda.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Schedule Reports:<\/b><span style=\"font-weight: 400;\"> menjadwalkan laporan penjualan atau aktivitas agar dikirim otomatis ke email tim atau manajemen.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Integrasi Aplikasi Bisnis:<\/b> menyambungkan CRM dengan aplikasi Apptivo lain (Invoice, Projects, Help Desk) sehingga semua fungsi bisnis terhubung.<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Integrasi dengan Google, Gmail, dan aplikasi email lainnya<\/li>\n<li>Mengelola beragam tugas bisnis, seperti penagihan dan customer support<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Dukungan pelanggan yang kurang memadai<\/li>\n<li>Keterbatasan dalam penyesuaian fitur sesuai kebutuhan bisnis<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Apptivo?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Apptivo cocok untuk bisnis ritel, hotel, dan jasa layanan yang membutuhkan CRM multifungsi dengan fitur billing dan pelanggan dalam satu sistem.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Apptivo CRM memiliki skema harga untuk dua paket berlangganan<\/span><b>, <\/b><span style=\"font-weight: 400;\">yaitu <\/span><b>$20 dan $30 per user\/bulan<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.apptivo.com\/app-pricing\/\"><span style=\"font-weight: 400;\">https:\/\/www.apptivo.com\/app-pricing\/<\/span><\/a><\/p>\n<h3 id=\"software-crm-keap\"><strong>20.<span id=\"keap\"> Keap<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-118110 size-full\" title=\"Software CRM Keap\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/keap-crm.jpeg\" alt=\"Aplikasi CRM Keap\" width=\"1373\" height=\"849\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/keap-crm.jpeg 1373w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/keap-crm-300x186.jpeg 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/keap-crm-1024x633.jpeg 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/keap-crm-768x475.jpeg 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/keap-crm-150x93.jpeg 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/keap-crm-696x430.jpeg 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/keap-crm-1068x660.jpeg 1068w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/keap-crm-679x420.jpeg 679w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/keap-crm-356x220.jpeg 356w\" sizes=\"auto, (max-width: 1373px) 100vw, 1373px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Keap adalah software CRM yang memiliki keterbatasan pada sisi harga, karena biaya langganannya bisa cukup tinggi bagi UKM yang masih merintis. Selain itu, pengguna memerlukan waktu adaptasi untuk menguasai seluruh fitur otomatisasinya.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Namun, Keap memberi banyak kemudahan begitu pengguna merasa terbiasa. Automasi email dan SMS berjalan lancar dan interaksi pelanggan bisa dilacak rapi. Bagi UKM dan agensi yang mengandalkan prospek aktif, sistem ini bisa menjadi pendukung pertumbuhan yang signifikan.<\/span><\/p>\n<p><b>Fitur Software CRM Keap:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pre-Built Reminders:<\/b><span style=\"font-weight: 400;\"> menggunakan pengingat otomatis untuk jadwal follow-up, meeting, atau tugas penjualan penting.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Automated Emails:<\/b><span style=\"font-weight: 400;\"> mengirim email marketing dan follow-up secara otomatis dengan template siap pakai.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Keeps Calls &amp; Messages Separate:<\/b><span style=\"font-weight: 400;\"> memisahkan panggilan telepon dan pesan agar komunikasi lebih terorganisir dalam CRM.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Automated Follow-Up:<\/b><span style=\"font-weight: 400;\"> membuat workflow follow-up otomatis berdasarkan trigger tertentu, misalnya saat prospek membuka email atau mengisi form.<\/span><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Automasi pemasaran<\/li>\n<li>Manajemen prospek yang efisien<\/li>\n<li>Personalisasi konten<\/li>\n<li>Fitur pelaporan yang kuat<\/li>\n<li>Integrasi dengan aplikasi lain<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Harga yang cukup mahal untuk bisnis kecil<\/li>\n<li>Dibutuhkan pelatihan yang sulit<\/li>\n<li>Dukungan pelanggan yang terbatas<\/li>\n<li>Skalabilitas terbatas<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Keap?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Keap CRM sesuai untuk UKM dan agensi pemasaran yang ingin CRM dengan email dan SMS automation bawaan.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Keap CRM disesuaikan dengan jumlah pengguna dan pelanggan, untuk dua user biaya<\/span><b> mulai dari $299 per bulan <\/b><span style=\"font-weight: 400;\">untuk mengelola 1500 kontak<\/span><b>.<\/b><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/keap.com\/pricing\"><span style=\"font-weight: 400;\">https:\/\/keap.com\/pricing<\/span><\/a><\/p>\n<h3><strong>21. <span id=\"software-crm-nimble\">Nimble<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-158872 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-nimble.webp\" alt=\"software crm nimble\" width=\"950\" height=\"604\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-nimble.webp 950w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-nimble-300x191.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-nimble-768x488.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-nimble-661x420.webp 661w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-nimble-150x95.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-crm-nimble-696x443.webp 696w\" sizes=\"auto, (max-width: 950px) 100vw, 950px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Nimble praktis digunakan karena dapat langsung menarik data dari email dan media sosial ke dalam satu tampilan. Untuk itu, tim lebih mudah mengenali riwayat komunikasi dengan customer serta membangun hubungan personal melalui leads CRM.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Namun, karena fungsinya berfokus pada integrasi sosial dan relasi, Nimble masih terbatas dalam <\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/cara-menentukan-target-penjualan\/\"><span style=\"font-weight: 400;\">analisis target sales<\/span><\/a><span style=\"font-weight: 400;\"> dan strategi penjualan. Bagi perusahaan yang mengutamakan interaksi lintas channel dengan sentuhan personal, Nimble menjadi pilihan yang efektif.<\/span><\/p>\n<p><b>Fitur Nimble CRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Integrasi Media Sosial:<\/b><span style=\"font-weight: 400;\"> menggabungkan data dari LinkedIn, Twitter, dan platform sosial lain untuk membangun profil prospek yang lengkap.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manajemen Kontak Otomatis:<\/b><span style=\"font-weight: 400;\"> menyimpan dan memperbarui kontak secara otomatis dari email, kalender, dan media sosial.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pelacakan Interaksi dengan Pelanggan:<\/b><span style=\"font-weight: 400;\"> melacak histori komunikasi lintas channel agar tim sales selalu punya konteks terbaru.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pipeline &amp; Deal Management:<\/b> mengelola pipeline penjualan, pantau deal di setiap tahap, dan memberikan proyeksi pendapatan dengan pipeline visual.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Sangat kuat dalam integrasi media sosial<\/li>\n<li>Mudah digunakan untuk manajemen hubungan<\/li>\n<li>Integrasi dengan berbagai aplikasi email<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Fitur penjualan dan proyek kurang lengkap<\/li>\n<li>Tidak ideal untuk perusahaan dengan proses penjualan yang kompleks<\/li>\n<li>Terbatas dalam analitik penjualan mendalam<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Nimble?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Aplikasi Nimble CRM ideal untuk bisnis kecil dan personal brand yang aktif di media sosial dan membutuhkan CRM berbasis interaksi sosial.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Nimble CRM<\/span> <span style=\"font-weight: 400;\">mulai dari <\/span><b>$24.90 per lisensi\/bulan<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.nimble.com\/pricing\/\"><span style=\"font-weight: 400;\">https:\/\/www.nimble.com\/pricing\/<\/span><\/a><\/p>\n<h3><strong>22.<span id=\"agile-crm-software\"> Agile CRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-158866 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/agile-crm-software.webp\" alt=\"agile crm software\" width=\"1382\" height=\"722\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/agile-crm-software.webp 1382w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/agile-crm-software-300x157.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/agile-crm-software-1024x535.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/agile-crm-software-768x401.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/agile-crm-software-804x420.webp 804w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/agile-crm-software-150x78.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/agile-crm-software-696x364.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/agile-crm-software-1068x558.webp 1068w\" sizes=\"auto, (max-width: 1382px) 100vw, 1382px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Agile CRM adalah program yang membantu bisnis menyatukan penjualan, pemasaran, dan layanan pelanggan dalam satu alur kerja melalui modul-modul terintegrasi. Software CRM ini juga menawarkan otomatisasi yang bermanfaat bagi UKM hingga perusahaan menengah.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Agile efektif digunakan sebagai <\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/pipeline-management-software\/\"><span style=\"font-weight: 400;\">software manajemen pipeline<\/span><\/a><span style=\"font-weight: 400;\"> dan kampanye pemasaran. Walaupun tampilannya bukan yang paling modern, Agile cukup efisien bagi organisasi yang mencari CRM software <\/span><i><span style=\"font-weight: 400;\">all-in-one<\/span><\/i><span style=\"font-weight: 400;\"> dengan harga yang lebih bersahabat.<\/span><\/p>\n<p><b>Fitur Agile CRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Otomasi Pemasaran:<\/b><span style=\"font-weight: 400;\"> menjalankan kampanye email, social posting, dan lead nurturing otomatis dengan segmentasi pelanggan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manajemen Penjualan &amp; Pipeline:<\/b><span style=\"font-weight: 400;\"> melacak prospek, atur deal, dan kelola pipeline visual untuk memantau progres hingga closing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dukungan Multi-Channel:<\/b><span style=\"font-weight: 400;\"> menghubungkan komunikasi pelanggan melalui email, telepon, dan media sosial dalam satu sistem.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Helpdesk &amp; Ticketing:<\/b> mengelola layanan pelanggan lewat sistem tiket terintegrasi, lengkap dengan SLA tracking dan feedback pelanggan.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Fitur otomatisasi pemasaran yang kuat<\/li>\n<li>Mudah diintegrasikan dengan berbagai alat<\/li>\n<li>Pelacakan prospek dan pelanggan yang akurat<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Antarmuka bisa terasa lambat pada penggunaan intensif<\/li>\n<li>Beberapa fitur terbatas pada paket harga lebih tinggi<\/li>\n<li>Layanan pelanggan terkadang kurang responsif<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Agile?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Agile CRM cocok bagi UKM dan bisnis menengah yang memerlukan CRM all-in-one dengan marketing automation dan helpdesk.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Agile<\/span> <span style=\"font-weight: 400;\">mulai dari <\/span><b>$8.99 (Starter), $29.99 (Regular)<\/b><span style=\"font-weight: 400;\">, hingga <\/span><b>$47.99 (Enterprise)<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.agilecrm.com\/pricing\"><span style=\"font-weight: 400;\">https:\/\/www.agilecrm.com\/pricing<\/span><\/a><\/p>\n<h3><strong>23. <span id=\"aplikasi-crm-bitrix24\">Bitrix24<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-158867 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-bitrix24.webp\" alt=\"aplikasi crm bitrix24\" width=\"1280\" height=\"746\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-bitrix24.webp 1280w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-bitrix24-300x175.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-bitrix24-1024x597.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-bitrix24-768x448.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-bitrix24-721x420.webp 721w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-bitrix24-150x87.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-bitrix24-696x406.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/aplikasi-crm-bitrix24-1068x622.webp 1068w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-68d640fc-664c-832e-9eae-30382d115775-18\" data-testid=\"conversation-turn-40\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"df3aa4ec-58ff-47d5-9cc1-1bb6fc353595\" data-message-model-slug=\"gpt-5\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\">\n<p><span style=\"font-weight: 400;\">Bitrix24 adalah salah satu software CRM yang populer di kalangan UKM karena mampu menyatukan CRM dengan alat kerja sehari-hari seperti manajemen tugas, komunikasi tim, dan project tracking.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Banyak tim kecil menggunakannya sebagai hub operasional karena penjualan, pipeline prospek, hingga koordinasi internal bisa diakses dari satu sistem. Bitrix24 memberi banyak nilai tambah meski kurva belajarnya cukup menantang.<\/span><\/p>\n<p><b>Fitur aplikasi CRM Bitrix24:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Marketing &amp; Lead Generation:<\/b><span style=\"font-weight: 400;\"> membuat landing page, form online, dan jalankan email campaign untuk mendapatkan prospek baru.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Task &amp; Project Management:<\/b><span style=\"font-weight: 400;\"> mengatur tugas, jadwal, serta proyek tim dengan Gantt chart, Kanban, dan time tracking.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Website Builder:<\/b><span style=\"font-weight: 400;\"> membangun website atau toko online langsung dari platform dengan template drag-and-drop.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Contact Center:<\/b> mengintegrasi telepon, live chat, email, dan media sosial untuk melayani pelanggan dari satu dashboard.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Menyediakan paket gratis<\/li>\n<li>Kemampuan manajemen lead yang mumpuni<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Antarmuka yang kurang intuitif<\/li>\n<li>Kurva belajar yang curam<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Bitrix24?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Bitrix24 tepat digunakan oleh tim hybrid dan UKM yang membutuhkan CRM dengan komunikasi internal dan task management.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Bitrix24 tersedia versi gratis dan paket standar hingga enterprise seharga<\/span><b> $99 &#8211; $399\/bulan<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.bitrix24.com\/prices\/\"><span style=\"font-weight: 400;\">https:\/\/www.bitrix24.com\/prices\/<\/span><\/a><\/p>\n<h3><strong>24.<span id=\"less-annoying-crm\"> Less Annoying CRM <\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-158869 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/less-annoying-crm.webp\" alt=\"less annoying crm\" width=\"1861\" height=\"956\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/less-annoying-crm.webp 1861w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/less-annoying-crm-300x154.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/less-annoying-crm-1024x526.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/less-annoying-crm-768x395.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/less-annoying-crm-1536x789.webp 1536w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/less-annoying-crm-818x420.webp 818w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/less-annoying-crm-150x77.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/less-annoying-crm-696x358.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/less-annoying-crm-1068x549.webp 1068w\" sizes=\"auto, (max-width: 1861px) 100vw, 1861px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Less Annoying adalah salah satu<\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/lead-management-software-terbaik\/\"> <span style=\"font-weight: 400;\">rekomendasi crm lead management software<\/span><\/a><span style=\"font-weight: 400;\"> yang memang sesuai namanya: sederhana dan mudah dipakai tanpa membingungkan pengguna dengan modul yang tidak relevan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pendekatan ini membuatnya sangat populer di kalangan UMKM yang hanya butuh CRM dasar untuk mengelola kontak, prospek, dan tindak lanjut. Kompensasinya, tentu saja, ada pada keterbatasan fitur lanjutan seperti otomatisasi kompleks atau integrasi multi-channel.<\/span><\/p>\n<p><b>Fitur Less Annoying:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Contact Management:<\/b><span style=\"font-weight: 400;\"> menyimpan semua data prospek dan pelanggan di satu tempat, lengkap dengan histori komunikasi yang mudah dilacak.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Calendar &amp; Tasks:<\/b><span style=\"font-weight: 400;\"> mengatur jadwal meeting, follow-up, dan pengingat aktivitas harian langsung dari kalender bawaan CRM.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sales Pipelines:<\/b><span style=\"font-weight: 400;\"> memantau peluang penjualan dengan pipeline sederhana, sehingga tim bisa fokus pada prospek yang paling menjanjikan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Simple Reporting:<\/b> membuat laporan dasar tentang aktivitas sales, pipeline, dan pendapatan tanpa kompleksitas analitik yang berlebihan.<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>Cocok untuk bisnis skala menengah ke bawah<\/li>\n<li>Kustomisasi yang luas<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Tidak bisa diakses melalui mobile<\/li>\n<li>Layanan pelanggan yang tidak tersedia 24\/7<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih LessAnnoying?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Less Annoying CRM cocok untuk freelancer dan usaha mikro yang membutuhkan CRM sederhana untuk kontak dan follow-up pelanggan.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">LessAnnoying CRM berkisar <\/span><b>$15\/bulan, <\/b><span style=\"font-weight: 400;\">dengan akses free trial.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.lessannoyingcrm.com\/pricing\"><span style=\"font-weight: 400;\">https:\/\/www.lessannoyingcrm.com\/pricing<\/span><\/a><\/p>\n<h3><strong>25. <span id=\"software-barantum\">Barantum CRM<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-158882 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-barantum.webp\" alt=\"software barantum\" width=\"1514\" height=\"1118\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-barantum.webp 1514w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-barantum-300x222.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-barantum-1024x756.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-barantum-768x567.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-barantum-569x420.webp 569w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-barantum-80x60.webp 80w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-barantum-150x111.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-barantum-696x514.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/software-barantum-1068x789.webp 1068w\" sizes=\"auto, (max-width: 1514px) 100vw, 1514px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Barantum adalah software CRM Indonesia yang sesuai kebutuhan bisnis di Indonesia, terutama integrasi WhatsApp dan mobile CRM. Dari pengalaman pengguna, Barantum membantu tim sales maupun customer service terhubung dengan pelanggan, bahkan ketika bekerja di lapangan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Namun, dengan fokus pada pasar domestik, Barantum mungkin belum sefleksibel vendor internasional dalam hal integrasi ke ekosistem global. Untuk perusahaan distribusi, jasa, atau ritel di Indonesia, Barantum adalah sistem yang dapat dipertimbangkan.<\/span><\/p>\n<p><b>Fitur Barantum CRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manajemen Kontak &amp; Pelanggan:<\/b><span style=\"font-weight: 400;\"> mengelola database pelanggan secara terpusat, lengkap dengan riwayat interaksi dan status follow-up.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Otomatisasi Penjualan:<\/b><span style=\"font-weight: 400;\"> mengotomatiskan alur kerja penjualan seperti penugasan leads, reminder follow-up, dan pipeline tracking.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Integrasi Omnichannel:<\/b><span style=\"font-weight: 400;\"> menghubungkan WhatsApp, telepon, email, dan media sosial agar semua komunikasi pelanggan tercatat di satu dashboard.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manajemen Proyek &amp; Tugas:<\/b> membantu koordinasi pekerjaan tim dengan fitur task assignment, progress tracking, dan monitoring deadline.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Baca lebih lengkap <\/span><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/barantum-crm\/\"><span style=\"font-weight: 400;\">ulasan fitur Barantum dan cara kerjanya<\/span><\/a><span style=\"font-weight: 400;\"> dalam manajemen pemasaran dan penjualan. <\/span><\/p>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Antarmuka pengguna yang intuitif<\/li>\n<li>Layanan pelanggan responsif dan lokal<\/li>\n<li>Integrasi omnichannel yang kuat<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Integrasi dengan beberapa platform pihak ketiga terbatas<\/li>\n<li>Fitur lanjutan memerlukan biaya tambahan<\/li>\n<li>Kurangnya dokumentasi dalam bahasa Inggris<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Barantum?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Barantum dirancang bagi bisnis di Indonesia yang menginginkan integrasi WhatsApp CRM dan aplikasi mobile untuk tim lapangan. Software ini cocok untuk distribusi, logistik, dan penjualan langsung.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Barantum CRM menawarkan harga <\/span><b>mulai dari Rp299.000 per pengguna\/bulan.<\/b><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.barantum.com\/blog\/crm-pricing\/\"><span style=\"font-weight: 400;\">https:\/\/www.barantum.com\/blog\/crm-pricing\/<\/span><\/a><\/p>\n<h3><strong>26.<span id=\"engagebay\"> EngageBay<\/span><\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-158883 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/engagebay.webp\" alt=\"engagebay\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/engagebay.webp 1366w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/engagebay-300x169.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/engagebay-1024x576.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/engagebay-768x432.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/engagebay-747x420.webp 747w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/engagebay-150x84.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/engagebay-696x391.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/engagebay-1068x600.webp 1068w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">EngageBay sering dipilih karena menawarkan aplikasi CRM all-in-one dengan biaya yang relatif terjangkau. Bagi tim kecil, kombinasi fitur pemasaran, penjualan, dan layanan pelanggan dalam satu platform membuat pengelolaan pipeline terasa lebih sederhana.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sebagai gantinya, beberapa fungsi masih terbatas jika dibandingkan dengan program CRM premium, terutama pada sisi kustomisasi dan laporan analitik lanjutan. Bagi UKM yang mencari solusi hemat tapi fungsional, EngageBay bisa menjadi pilihan yang realistis.<\/span><\/p>\n<p><b>Fitur EngageBay:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manajemen Kontak:<\/b><span style=\"font-weight: 400;\"> menyimpan dan mengelola detail pelanggan, lengkap dengan riwayat interaksi serta segmentasi otomatis untuk kampanye yang lebih tepat sasaran.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Otomatisasi Pemasaran:<\/b><span style=\"font-weight: 400;\"> menjalankan email campaign, lead nurturing, dan autoresponder berbasis trigger agar pemasaran lebih efisien.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manajemen Penjualan:<\/b><span style=\"font-weight: 400;\"> memantau deal melalui pipeline visual, atur tugas follow-up, dan forecast pendapatan dengan data real-time.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Landing Page &amp; Form Builder:<\/b> membuat landing page dan form prospek dengan drag-and-drop editor, lalu integrasikan hasilnya langsung ke database CRM.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Integrasi yang luas dengan aplikasi pihak ketiga<\/li>\n<li>Antarmuka yang ramah pengguna<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Skalabilitas terbatas untuk perusahaan besar<\/li>\n<li>Dokumentasi pengguna yang perlu ditingkatkan<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih EngageBay?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>EngageBay sesuai untuk UKM dengan tim kecil yang ingin CRM terjangkau mencakup marketing, sales, dan support.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">EngageBay<\/span> <span style=\"font-weight: 400;\">tersedia versi gratis dan paket berbayar mulai $11,99\/pengguna\/bulan.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.engagebay.com\/pricing\/all-in-one\"><span style=\"font-weight: 400;\">https:\/\/www.engagebay.com\/pricing\/all-in-one<\/span><\/a><\/p>\n<h3><strong>27. Bigin by Zoho<\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-171908 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Bigin-by-Zoho-crm.webp\" alt=\"Bigin-by-Zoho-crm\" width=\"1280\" height=\"708\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Bigin-by-Zoho-crm.webp 1280w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Bigin-by-Zoho-crm-300x166.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Bigin-by-Zoho-crm-1024x566.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Bigin-by-Zoho-crm-768x425.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Bigin-by-Zoho-crm-759x420.webp 759w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Bigin-by-Zoho-crm-150x83.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Bigin-by-Zoho-crm-696x385.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Bigin-by-Zoho-crm-1068x591.webp 1068w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Bigin by Zoho adalah CRM sederhana namun powerful yang dirancang khusus untuk bisnis kecil.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Aplikasi CRM dari Zoho ini membantu UKM membangun hubungan pelanggan yang berkelanjutan dengan tampilan pipeline yang intuitif dan setup cepat dalam hitungan menit.<\/span><\/p>\n<p><b>Fitur unggulan Bigin by Zoho:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Multi-channel Communication:<\/b><span style=\"font-weight: 400;\"> menghubungi pelanggan melalui telepon, email, WhatsApp, meeting online, dan media sosial dalam satu platform.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>360\u00b0 Customer View:<\/b><span style=\"font-weight: 400;\"> menampilkan seluruh riwayat interaksi pelanggan sehingga tim selalu punya konteks lengkap sebelum follow up.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Multiple Pipelines:<\/b><span style=\"font-weight: 400;\"> mengelola lebih dari satu proses penjualan sekaligus dengan tampilan pipeline yang jelas.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Workflows &amp; Automation:<\/b> mengotomatiskan aktivitas rutin untuk menghemat waktu tim sales.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Mendukung komunikasi multi-channel dalam satu platform<\/li>\n<li>UI sederhana dan intuitif untuk bisnis kecil<\/li>\n<li>Harga terjangkau dengan opsi edisi gratis selamanya<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Fitur terbatas dibanding Zoho CRM versi penuh<\/li>\n<li>Analitik dan laporan kurang mendalam<\/li>\n<li>Integrasi tidak seluas CRM premium kelas atas<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Bigin by Zoho?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Bigin by Zoho tepat bagi startup dan bisnis kecil yang membutuhkan CRM ringan untuk memantau pipeline penjualan.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Bigin by Zoho menyediakan versi gratis dan paket berbayar sekitar <\/span><b>Rp96.0000 per user\/bulan<\/b><span style=\"font-weight: 400;\"> dengan tagihan tahunan.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.bigin.com\/id\/pricing.html\"><span style=\"font-weight: 400;\">https:\/\/www.bigin.com\/id\/pricing.html<\/span><\/a><\/p>\n<h3><strong>28. Mailchimp<\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-171910 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Mailchimp-crm.webp\" alt=\"Mailchimp-crm\" width=\"890\" height=\"500\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Mailchimp-crm.webp 890w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Mailchimp-crm-300x169.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Mailchimp-crm-768x431.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Mailchimp-crm-748x420.webp 748w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Mailchimp-crm-150x84.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/Mailchimp-crm-696x391.webp 696w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Mailchimp adalah sistem email marketing yang membantu bisnis meningkatkan engagement dan penjualan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fokus utamanya adalah mengubah email menjadi revenue melalui personalisasi, AI, dan integrasi dengan berbagai aplikasi bisnis.<\/span><\/p>\n<p><b>Fitur unggulan Mailchimp:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email Automation:<\/b><span style=\"font-weight: 400;\"> Kirim email otomatis berdasarkan perilaku pelanggan, misalnya setelah melihat produk atau melakukan pembelian.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Generative AI Tools:<\/b><span style=\"font-weight: 400;\"> membuat konten email on-brand dengan cepat melalui AI copywriting dan template siap pakai.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Audience Segmentation:<\/b><span style=\"font-weight: 400;\"> memetakan segmentasi berdasarkan status pelanggan, perilaku belanja, dan atribut prediktif.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Analytics &amp; Reporting:<\/b> menyediakan laporan custom, funnel visual, dan benchmarking industri untuk mengukur performa email.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Otomatisasi email canggih untuk meningkatkan engagement dan penjualan<\/li>\n<li>Dilengkapi AI copywriting dan template desain profesional<\/li>\n<li>Integrasi luas dengan aplikasi lain<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Biaya meningkat seiring pertambahan jumlah kontak<\/li>\n<li>Fitur CRM bawaan terbatas dibanding platform CRM penuh<\/li>\n<li>Kurva belajar lebih tinggi bagi pengguna baru<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Mailchimp?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Mailchimp cocok untuk tim marketing dan e-commerce yang berfokus pada kampanye email dan personalisasi pelanggan.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Mailchimp untuk berlangganan <\/span><b>mulai dari $10 &#8211; $175\/bulan<\/b><span style=\"font-weight: 400;\">, tagihan tahunan.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/mailchimp.com\/pricing\/marketing\/\"><span style=\"font-weight: 400;\">https:\/\/mailchimp.com\/pricing\/marketing\/<\/span><\/a><\/p>\n<h3><strong>29. ClickUp<\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-171911 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ClickUp-crm.webp\" alt=\"ClickUp-crm\" width=\"1868\" height=\"1240\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ClickUp-crm.webp 1868w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ClickUp-crm-300x199.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ClickUp-crm-1024x680.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ClickUp-crm-768x510.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ClickUp-crm-1536x1020.webp 1536w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ClickUp-crm-633x420.webp 633w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ClickUp-crm-150x100.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ClickUp-crm-696x462.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ClickUp-crm-1068x709.webp 1068w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">ClickUp awalnya dikenal sebagai project management platform, tapi kini juga menawarkan fitur CRM yang kuat.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dengan integrasi pipeline, database pelanggan, hingga otomatisasi alur kerja, ClickUp jadi pilihan fleksibel bagi bisnis yang butuh satu platform untuk kolaborasi tim, manajemen proyek, sekaligus pengelolaan relasi pelanggan.<\/span><\/p>\n<p><b>Fitur unggulan ClickUp CRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Views fleksibel:<\/b><span style=\"font-weight: 400;\"> memudahkan tim melihat pipeline dan status pelanggan dari berbagai perspektif.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dashboard analitik:<\/b><span style=\"font-weight: 400;\"> memiliki 50+ widget untuk menampilkan nilai deal, customer lifetime value, revenue, dan insight lainnya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Integrasi email:<\/b><span style=\"font-weight: 400;\"> untuk komunikasi klien terpusat tanpa perlu aplikasi tambahan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Automations &amp; Forms:<\/b> mengotomatiskan handoff, status, dan pembuatan task dari form input.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Satu platform gabungan CRM dan project management<\/li>\n<li>Dashboard analitik lengkap dengan 50+ widget<\/li>\n<li>Mudah dikustomisasi dengan template<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Bisa terasa rumit bagi tim kecil atau pemula<\/li>\n<li>Beberapa fitur canggih hanya tersedia di paket berbayar<\/li>\n<li>Kinerja bisa melambat jika data dan workspace terlalu besar<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih ClickUp?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>ClickUp CRM ideal untuk tim proyek dan sales yang membutuhkan gabungan CRM dan manajemen tugas dalam satu dashboard.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">ClickUp menyediakan paket berbayar <\/span><b>mulai dari $7\/user\/bulan<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/clickup.com\/lp\/pricing\"><span style=\"font-weight: 400;\">https:\/\/clickup.com\/lp\/pricing<\/span><\/a><\/p>\n<h3><strong>30. ActiveCampaign<\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-171906 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm.webp\" alt=\"ActiveCampaign crm\" width=\"1600\" height=\"1194\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm.webp 1600w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm-300x224.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm-1024x764.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm-768x573.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm-1536x1146.webp 1536w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm-563x420.webp 563w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm-80x60.webp 80w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm-150x112.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm-696x519.webp 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm-1068x797.webp 1068w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/ActiveCampaign-crm-265x198.webp 265w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">ActiveCampaign adalah program CRM sekaligus marketing automation yang sekarang didukung AI melalui konsep autonomous marketing.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sistem ini memberikan rekomendasi langkah berikutnya berdasarkan data, sehingga bisnis dapat bergerak lebih cepat dan lebih terukur.<\/span><\/p>\n<p><b>Fitur unggulan ActiveCampaign:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Autonomous Marketing (AI):<\/b><span style=\"font-weight: 400;\"> memberikan rekomendasi strategi otomatis berdasarkan data dan tujuan bisnis.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email Marketing &amp; Editor AI:<\/b><span style=\"font-weight: 400;\"> dapat membuat personalisasi email, optimasi konten dengan Generative AI, serta Newsletter Builder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cross-Channel Automation:<\/b><span style=\"font-weight: 400;\"> mendukung WhatsApp, SMS, Email, dan Media Sosial.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Active Intelligence:<\/b> memiliki AI Agents untuk Content Creation, Performance Analysis, dan Strategy Execution.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Dukungan AI untuk strategi marketing otomatis dan personalisasi<\/li>\n<li>Integrasi lintas channel (email, SMS, WhatsApp, sosial media)<\/li>\n<li>Onboarding 1:1 dan migrasi gratis untuk pengguna baru<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Kebutuhan setup awal cukup kompleks bagi pemula<\/li>\n<li>Harga bertambah cepat seiring skala dan jumlah kontak<\/li>\n<li>Bisa terasa kompleks bagi bisnis kecil dengan kebutuhan sederhana<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih ActiveCampaign?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>ActiveCampaign dirancang bagi bisnis yang mengutamakan marketing automation berbasis AI seperti e-commerce dan agensi digital.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">ActiveCampaign bervariasi untuk setiap paket mulai dari <\/span><b>$15 &#8211; $145\/bulan<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.activecampaign.com\/pricing\"><span style=\"font-weight: 400;\">https:\/\/www.activecampaign.com\/pricing<\/span><\/a><\/p>\n<h3><strong>31. LiveAgent<\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-171904 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/LiveAgent.webp\" alt=\"LiveAgent\" width=\"1024\" height=\"560\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/LiveAgent.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/LiveAgent-300x164.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/LiveAgent-768x420.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/LiveAgent-150x82.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/LiveAgent-696x381.webp 696w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">LiveAgent adalah software helpdesk dan CRM layanan pelanggan yang dirancang untuk mempercepat respon dan meningkatkan pengalaman klien.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dengan sistem ticketing multi-channel, call center bawaan, serta integrasi media sosial, LiveAgent mempermudah bisnis menjawab pertanyaan pelanggan dari berbagai platform dalam satu dashboard.<\/span><\/p>\n<p><b>Fitur unggulan LiveAgent:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Knowledge Base:<\/b><span style=\"font-weight: 400;\"> menyediakan portal self-service untuk artikel, panduan, dan FAQ yang dapat diakses pelanggan kapan saja.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Call Center Terintegrasi:<\/b><span style=\"font-weight: 400;\"> mendukung IVR, unlimited call recordings, serta manajemen ketersediaan agen untuk layanan yang lebih personal.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Ticketing System:<\/b><span style=\"font-weight: 400;\"> mengorganisir semua komunikasi lintas channel (email, chat, telepon, media sosial) ke dalam satu tiket terpusat.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Social Media Integration:<\/b> melayani pelanggan melalui Facebook, Twitter, Instagram, WhatsApp, dan Viber, dengan tingkat retensi tinggi.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Memiliki sistem ticketing multi-channel<\/li>\n<li>Integrasi luas dengan media sosial dan aplikasi populer<\/li>\n<li>Call center bawaan dengan fitur lengkap (IVR, rekaman, availability)<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Tampilan antarmuka terasa kompleks untuk tim baru<\/li>\n<li>Performa dapat melambat bila tiket menumpuk terlalu banyak<\/li>\n<li>Paket termurah memiliki batasan fitur lanjutan<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih LiveAgent?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>LiveAgent CRM cocok untuk tim customer service besar di sektor perbankan, telekomunikasi, dan e-commerce yang membutuhkan helpdesk multi-channel.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">LiveAgent untuk berlangganan mulai dari <\/span><b>$4 &#8211; $18 per agent\/bulan.<\/b><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.liveagent.com\/pricing\/\"><span style=\"font-weight: 400;\">https:\/\/www.liveagent.com\/pricing\/<\/span><\/a><\/p>\n<h3><strong>32. Odoo<\/strong><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-171899 size-full\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/odoo-crm.webp\" alt=\"odoo crm\" width=\"1046\" height=\"654\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/odoo-crm.webp 1046w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/odoo-crm-300x188.webp 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/odoo-crm-1024x640.webp 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/odoo-crm-768x480.webp 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/odoo-crm-672x420.webp 672w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/odoo-crm-150x94.webp 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/odoo-crm-696x435.webp 696w\" sizes=\"auto, (max-width: 1046px) 100vw, 1046px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Odoo adalah platform ERP modular yang juga menyediakan CRM terintegrasi. Dengan pendekatan all-in-one, software CRM ini memudahkan bisnis melacak prospek dan mengelola pipeline.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fleksibilitas Odoo membuatnya populer di kalangan UKM hingga perusahaan besar yang butuh sistem kustom.<\/span><\/p>\n<p><b>Fitur unggulan Odoo CRM:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pipeline Management: <\/b><span style=\"font-weight: 400;\">memberikan visualisasi deal dengan drag-and-drop stages untuk memantau prospek dari awal hingga closing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Real-Time Dashboard:<\/b><span style=\"font-weight: 400;\"> menampilkan laporan kinerja sales, prediksi revenue, dan analisis peluang dengan data yang selalu diperbarui.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email &amp; VoIP Integration:<\/b><span style=\"font-weight: 400;\"> mencatat semua komunikasi klien dalam sistem tanpa pindah aplikasi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Marketing Automation:<\/b> mengatur kampanye email, SMS, hingga segmentasi kontak berdasarkan perilaku.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #990000; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Terpadu dengan modul ERP lengkap (akuntansi, inventori, proyek, dsb.)<\/li>\n<li>Pipeline CRM fleksibel dan mudah dipersonalisasi<\/li>\n<li>Harga relatif terjangkau dibanding ERP besar lain<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Butuh waktu implementasi lebih lama jika modul banyak dipakai<\/li>\n<li>Antarmuka terasa kurang intuitif untuk pengguna awam<\/li>\n<li>Beberapa fitur canggih hanya tersedia via add-on berbayar<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\r\n<style>\r\n    .accordion-wrapper-content{\r\n        background-color: white;\r\n        border: 1px solid #9c171e;\r\n        border-radius: 6px;\r\n        transition: 0.4s ease;\r\n        margin-bottom: 20px;\r\n        overflow: hidden;\r\n        box-shadow: 0px 0px 20px 0px #4034AB38;\r\n    }\r\n    \r\n    .header-content{\r\n        display: flex;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: #9c171e;\r\n        align-items: center;\r\n        padding: 18px;\r\n        transition: 0.4s;\r\n        cursor: pointer;\r\n        justify-content: space-between;\r\n    }\r\n    \r\n    .header-content p{\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .contenttitle {\r\n        color: #FFFFFF;\r\n        width: 100%;\r\n        text-align: left;\r\n        font-size: 16px;\r\n        line-height: 20px;\r\n        transition: 0.4s;\r\n        border: none;\r\n        border-radius: 6px 6px 6px 6px;\r\n        background: unset;\r\n        padding: 0;\r\n        text-transform: uppercase;\r\n        font-weight: 700;\r\n        display: flex;\r\n        justify-content: space-between;\r\n        align-items: center;\r\n        cursor: pointer;\r\n    }\r\n\r\n    .title-with-icon {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 10px;\r\n    }\r\n    \r\n    .title-with-icon svg {\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    .header-content.active {\r\n      background-color: #9c171e;\r\n    }\r\n    \r\n    button.contenttitle{\r\n        background-color: unset;\r\n    }\r\n    \r\n    button.contenttitle::after{\r\n        content: \"<\";\r\n        width: 2.2rem;\r\n        height: 2.2rem;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        border-radius: 50%;\r\n        color: #FFF;\r\n        flex-shrink: 0;\r\n        transition: 0.4s;\r\n        opacity: 1;\r\n        transform: rotate(90deg);\r\n        font-family: monospace;\r\n        font-size: 1.8rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    .contentbody {\r\n      padding: 0 18px;\r\n      max-height: none;\r\n      overflow: visible;\r\n      background-color: #ffffff;\r\n      border-radius: 0 0 6px 6px;\r\n      transition: max-height 0.4s ease, opacity 0.4s ease, padding 0.4s ease;\r\n      opacity: 1;\r\n    }\r\n\r\n    .contentbody.closed {\r\n      max-height: 0;\r\n      opacity: 0;\r\n      padding: 0 18px;\r\n    }\r\n\r\n    .contentbody p{\r\n        font-size: 16px;\r\n        font-weight: 400;\r\n        line-height: 28px;\r\n        text-align: left;\r\n        text-transform: none;\r\n        color: #494949;\r\n        padding: 18px 0;\r\n        margin: 0;\r\n    }\r\n    \r\n    .header-content:hover button.contenttitle::after{\r\n        opacity: 1;\r\n    }\r\n\r\n    .header-content.closed button.contenttitle::after{\r\n        transform: rotate(-90deg);\r\n    }\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper-content\">\r\n        <div class=\"header-content active\" onclick=\"toggleAccordionItem(this)\">\r\n            <button class=\"contenttitle\" type=\"button\">\r\n                <span class=\"title-with-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"#FFFFFF\">\r\n                        <path d=\"M18.6199 3.14893C17.8129 3.0182 17.003 3.36419 16.1982 3.84491C15.3796 4.33399 14.3916 5.07497 13.1853 5.97971L11.7497 7.0564L6 7.0564C3.37665 7.0564 1.25 9.18304 1.25 11.8064C1.25 14.4298 3.37665 16.5564 6 16.5564L11.7503 16.5564L13.1852 17.6326C14.3916 18.5374 15.3795 19.2784 16.1983 19.7674C17.003 20.2482 17.8129 20.5941 18.6199 20.4634C18.9831 20.4046 19.25 20.091 19.25 19.7231L19.25 3.88928C19.25 3.52136 18.9831 3.20776 18.6199 3.14893Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M20.75 15.4814C22.4617 15.1339 23.75 13.6206 23.75 11.8064C23.75 9.99217 22.4617 8.47886 20.75 8.13141L20.75 15.4814Z\" fill=\"#FFFFFF\"><\/path>\r\n                        <path d=\"M5.25 18.0564L9.75 18.0564L9.75 20.3065C9.75 21.5491 8.74264 22.5565 7.5 22.5565C6.25736 22.5565 5.25 21.5491 5.25 20.3065L5.25 18.0564Z\" fill=\"#FFFFFF\"><\/path>\r\n                    <\/svg>\r\n                    <span>Mengapa Memilih Odoo?<\/span>\r\n                <\/span>\r\n            <\/button>\r\n        <\/div>\r\n        <div class=\"contentbody\">\r\n            <p>Odoo CRM tepat digunakan oleh perusahaan manufaktur, ritel, dan distribusi yang membutuhkan CRM terhubung dengan ERP dan akuntansi.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<script>\r\nfunction toggleAccordionItem(element) {\r\n    var panel = element.nextElementSibling;\r\n    var isActive = element.classList.contains('active');\r\n    \r\n    if (isActive) {\r\n        element.classList.remove('active');\r\n        element.classList.add('closed');\r\n        panel.classList.add('closed');\r\n    } else {\r\n        element.classList.remove('closed');\r\n        element.classList.add('active');\r\n        panel.classList.remove('closed');\r\n    }\r\n}\r\n<\/script><\/span><\/p>\n<p><b>Harga: <\/b><span style=\"font-weight: 400;\">Odoo CRM memiliki akses gratis untuk uji coba terbatas, <\/span><b>paket Standar ~$24.9<\/b><span style=\"font-weight: 400;\">, dan <\/span><b>paket Custom ~$37.4 <\/b><span style=\"font-weight: 400;\">per user\/bulan, tagihan tahunan.<\/span><\/p>\n<p><b>Website: <\/b><a href=\"https:\/\/www.odoo.com\/pricing\"><span style=\"font-weight: 400;\">https:\/\/www.odoo.com\/pricing<\/span><\/a><\/p>\n<h2><strong><span id=\"tips-memilih\">Tips Memilih Software dan Aplikasi CRM Terbaik untuk Bisnis<\/span><\/strong><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-130102 aligncenter\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-scaled.jpg\" alt=\"software crm\" width=\"2048\" height=\"1109\" srcset=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-scaled.jpg 2048w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-300x163.jpg 300w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1024x555.jpg 1024w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-768x416.jpg 768w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1536x832.jpg 1536w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-150x81.jpg 150w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-696x377.jpg 696w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1068x579.jpg 1068w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-1920x1040.jpg 1920w, https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2023\/03\/aplikasi-crm-5-775x420.jpg 775w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<p>Memilih software atau aplikasi CRM yang tepat adalah langkah krusial untuk memperkuat hubungan pelanggan dan meningkatkan efisiensi operasional.<\/p>\n<p>Anda juga perlu mempertimbangkan jenis proyang digunakan, apakah <a href=\"https:\/\/www.hashmicro.com\/id\/blog\/5-alasan-yang-membuat-aplikasi-crm-cloud-penting-untuk-bisnis-anda\/\">CRM cloud<\/a> atau on-premise, karena pilihan ini akan mempengaruhi biaya, keamanan, dan fleksibilitas bisnis Anda.<\/p>\n<p>Berikut tips memilih software CRM terbaik Indonesia yang sesuai dengan kebutuhan operasional bisnis Anda.<\/p>\n<ul>\n<li><b>Tentukan tujuan dan kebutuhan bisnis Anda<\/b>: Audit kebutuhan bisnis Anda untuk memastikan bahwa vendor yang Anda pilih mencakup semua fitur yang Anda butuhkan.<\/li>\n<li><b>Sesuaikan dengan skala bisnis Anda<\/b>: Pertimbangkan faktor-faktor seperti jumlah karyawan, jumlah pelanggan, dan cakupan geografis bisnis Anda.<\/li>\n<li><b>Evaluasi fitur-fitur penting CRM<\/b>: Pastikan teknologi ini mampu mengelola seluruh siklus proses pemasaran dengan fitur-fitur unggulnya.<\/li>\n<li><b>Pertimbangkan kemudahan penggunaan<\/b>: Pastikan interface pengguna CRM mudah dipahami, bahkan oleh karyawan yang tidak memiliki latar belakang teknis yang kuat.<\/li>\n<li><b>Integrasi software<\/b>: Pastikan bahwa program CRM dapat berintegrasi dengan tools lain yang telah ada dalam perusahaan Anda.<\/li>\n<li><b>Dukungan pelanggan<\/b>: Lakukan evaluasi apakah penyedia aplikasi CRM memiliki tim dukungan yang responsif yang siap membantu Anda.<\/li>\n<li><b>Harga dan biaya total kepemilikan<\/b>: Melakukan analisis yang cermat terhadap biaya-biaya yang terlibat.<\/li>\n<\/ul>\n<h2><strong>Kesimpulan<\/strong><\/h2>\n<p>Memilih program CRM yang tepat bukan soal mencari sistem paling canggih atau paling murah, tapi yang paling sesuai dengan cara kerja bisnis Anda. Dari 32 aplikasi yang sudah dibahas, masing-masing punya kekuatan di segmen berbeda.<\/p>\n<p>Untuk bisnis menengah hingga besar yang butuh integrasi antara sales, finance, dan operasional, CRM berbasis ERP seperti HashMicro atau SAP bisa jadi pilihan. Sementara untuk tim kecil yang baru mulai, HubSpot atau Bitrix24 bisa menjadi <a href=\"https:\/\/www.hashmicro.com\/id\/blog\/tools-crm\/\" target=\"_blank\" rel=\"noopener\">opsi tools CRM yang lengkap dan terjangkau<\/a>, tanpa investasi besar di awal pemakaian.<\/p>\n<p>Yang perlu diingat, CRM hanya efektif jika benar-benar bisa dioptimalkan oleh tim pemasaran dan penjualan. Sistem semahal apapun tidak akan berdampak jika proses penggunaannya terlalu rumit, atau tidak sesuai dengan alur kerja sehari-hari.<\/p>\n<p>Jadi, sebelum memutuskan memilih software atau aplikasi CRM yang terbaik, pastikan Anda sudah:<\/p>\n<ul>\n<li>Mengidentifikasi kebutuhan utama (apakah fokus di sales, marketing, atau customer service).<\/li>\n<li>Mempertimbangkan kemampuan integrasi dengan sistem yang sudah ada.<\/li>\n<li>Menghitung total biaya, termasuk implementasi dan pelatihan.<\/li>\n<li><span style=\"font-weight: 400;\">Mencoba<\/span><a href=\"https:\/\/www.hashmicro.com\/id\/tour-produk-gratis\/\"> <span style=\"font-weight: 400;\">konsultasi dengan tim ahli<\/span><\/a><span style=\"font-weight: 400;\"> untuk melihat kesesuaian fitur dengan spesifikasi kebutuhan bisnis.<\/span><\/li>\n<\/ul>\n<p>Pada akhirnya, program CRM yang &#8220;cukup baik&#8221; dan digunakan secara konsisten akan memberi hasil lebih besar dibanding CRM &#8220;sempurna&#8221; yang hanya jadi pajangan.<\/p>\n<p><span data-sheets-root=\"1\"><a href=\"https:\/\/www.hashmicro.com\/id\/crm?medium=moneysite-banner\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/08.-CRM-Software-Leads-Web.webp\" data-desktop-src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/08.-CRM-Software-Leads-Web.webp\" data-mobile-src=\"https:\/\/www.hashmicro.com\/id\/blog\/wp-content\/uploads\/2025\/02\/08.-CRM-Software-Leads-Mobile.webp\" alt=\"CRMLeads\" class=\"responsive-image-banner\"><\/a>\r\n\r\n<script>\r\n    \/\/ check which image to use based on screensize\r\n    document.addEventListener(\"DOMContentLoaded\", function() {\r\n        function updateImageSource() {\r\n            var images = document.querySelectorAll('.responsive-image-banner');\r\n            var screenWidth = window.innerWidth;\r\n\r\n            images.forEach(function(img) {\r\n                var mobileSrc = img.getAttribute('data-mobile-src');\r\n                var desktopSrc = img.getAttribute('data-desktop-src');\r\n\r\n                if (screenWidth < 576 && mobileSrc) {\r\n                    img.setAttribute('src', mobileSrc);\r\n                } else {\r\n                    img.setAttribute('src', desktopSrc);\r\n                }\r\n            });\r\n        }\r\n\r\n        \/\/ Initial check\r\n        updateImageSource();\r\n\r\n        \/\/ Update on resize\r\n        window.addEventListener('resize', updateImageSource);\r\n    });\r\n<\/script><\/span><\/p>\n<h2><strong>Pertanyaan Seputar Software CRM<\/strong><\/h2>\n<ul class=\"bottom_faq\">\n<li>\n<details open=\"open\">\n<summary><strong>Siapa saja yang perlu menerapkan aplikasi CRM pada perusahaan?<\/strong><\/summary>\n<p>Aplikasi CRM berguna bagi berbagai pihak dalam perusahaan, termasuk manajer, tim penjualan, tim pemasaran, tim perekrutan, tim layanan pelanggan, dan seluruh tim dalam perusahaan Anda. <a href=\"https:\/\/www.hashmicro.com\/id\/blog\/contoh-perusahaan-yang-menerapkan-crm-di-indonesia\/\" rel=\"\">CRM pada perusahaan<\/a> membantu mengatur komunikasi internal serta eksternal dengan pelanggan, mengoordinasikan kerja antar tim, mengotomatisasi dan mengelola tugas-tugas, serta memantau KPI (Key Performance Indicators).<\/p>\n<\/details>\n<\/li>\n<li>\n<details open=\"open\">\n<summary><strong>Apa saja langkah-langkah proses implementasi CRM?<\/strong><\/summary>\n<p>Dalam implementasi CRM yang efektif, terdapat lima tahap utama yang menjadi fokus bagi bisnis. Tahapan-tahapan ini mencakup perolehan pelanggan baru, peningkatan nilai pelanggan, retensi pelanggan, peningkatan retensi pelanggan, dan konversi.<\/p>\n<\/details>\n<\/li>\n<li>\n<details open=\"open\">\n<summary><strong>Apa hubungan antara program CRM dengan konsumen?<\/strong><\/summary>\n<p>Dengan menggunakan program CRM, Anda dapat mengawasi interaksi pelanggan, mengelola komunikasi secara efektif, dan memberikan layanan yang tepat waktu. Tidak hanya itu, CRM juga memungkinkan Anda mengirimkan penawaran khusus, mengelola program loyalitas, dan merespons masalah pelanggan dengan cepat.<\/p>\n<\/details>\n<\/li>\n<li>\n<details open=\"open\">\n<summary><strong>Bagaimana aplikasi CRM dapat membantu perusahaan untuk meningkatkan kepuasan pelanggan?<\/strong><\/summary>\n<p>CRM memainkan peran penting dalam pengalaman pelanggan dengan menyediakan informasi yang komprehensif tentang pelanggan untuk meningkatkan hubungan mereka dengan perusahaan melalui penjualan up selling dan cross-selling. Hal ini bertujuan untuk meningkatkan keuntungan perusahaan.<\/p>\n<\/details>\n<\/li>\n<li>\n<details open=\"open\">\n<summary><strong>Apa saja software CRM terbaik untuk bisnis di Indonesia?<\/strong><\/summary>\n<p>Beberapa CRM populer di Indonesia adalah Hashmicro, Salesforce, Zoho, dan Bitrix, namun HashMicro CRM jadi pilihan terbaik berkat integrasi ERP, otomatisasi penjualan, integrasi WhatsApp, dan laporan real-time yang mendukung produktivitas serta hubungan pelanggan.<\/p>\n<\/details>\n<\/li>\n<li>\n<details open=\"open\">\n<summary><strong>Mengapa program CRM sangat berperan erat dalam marketing?<\/strong><\/summary>\n<p><a href=\"https:\/\/www.hashmicro.com\/id\/blog\/implementasi-crm-marketing-dalam-bisnis\/\">Implementasi CRM<\/a> memungkinkan perusahaan untuk memperoleh informasi tentang pelanggan. Data ini mencakup tren pembelian oleh pelanggan yang dapat digunakan oleh perusahaan untuk menentukan waktu yang tepat dalam melakukan pemasaran produk.<\/p>\n\r\n\t<script>\r\n\t\tsessionStorage.setItem('set_popupscroll', 70);\r\n\t<\/script>\r\n\t\r\n\t<script>\r\n\t\tsessionStorage.setItem('set_popuptime', 3600000);\r\n\t<\/script>\r\n\t\n<\/details>\n<\/li>\n<\/ul>\n<p><script type=\"application\/ld+json\">\n{\n\"@context\": \"https:\/\/schema.org\",\n\"@type\": \"FAQPage\",\n\"mainEntity\": [{\n\"@type\": \"Question\",\n\"name\": \"Siapa Saja Yang Perlu Menerapkan Aplikasi CRM Pada Perusahaan?\",\n\"acceptedAnswer\": {\n\"@type\": \"Answer\",\n\"text\": \"Aplikasi CRM berguna bagi berbagai pihak dalam perusahaan, termasuk manajer, tim penjualan, tim pemasaran, tim perekrutan, tim layanan pelanggan, dan seluruh tim dalam perusahaan Anda. CRM membantu mengatur komunikasi internal perusahaan serta eksternal dengan pelanggan, mengoordinasikan kerja antar tim, mengotomatisasi dan mengelola tugas-tugas, serta memantau KPI (Key Performance Indicators). Baca selengkapnya <a href=\\\"https:\/\/www.hashmicro.com\/id\/blog\/contoh-perusahaan-yang-menerapkan-crm-di-indonesia\/\\\">di sini<\/a>!\"\n}\n},{\n\"@type\": \"Question\",\n\"name\": \"Apa Saja Langkah-Langkah Proses Implementasi CRM?\",\n\"acceptedAnswer\": {\n\"@type\": \"Answer\",\n\"text\": \"Dalam implementasi CRM yang efektif, terdapat lima tahap utama yang menjadi fokus bagi bisnis. Tahapan-tahapan ini mencakup perolehan pelanggan baru, peningkatan nilai pelanggan, retensi pelanggan, peningkatan retensi pelanggan, dan konversi. Baca selengkapnya <a href=\\\"https:\/\/www.hashmicro.com\/id\/blog\/tips-memilih-aplikasi-crm\/\\\">di sini<\/a>!\"\n}\n},{\n\"@type\": \"Question\",\n\"name\": \"Apa Hubungan Antara CRM Dengan Konsumen?\",\n\"acceptedAnswer\": {\n\"@type\": \"Answer\",\n\"text\": \"Dengan menggunakan CRM, Anda dapat mengawasi interaksi pelanggan, mengelola komunikasi secara efektif, dan memberikan layanan yang tepat waktu. CRM juga memungkinkan Anda mengirimkan penawaran khusus, mengelola program loyalitas, dan merespons masalah pelanggan dengan cepat. Baca selengkapnya <a href=\\\"https:\/\/www.hashmicro.com\/id\/blog\/komponen-crm\/\\\">di sini<\/a>!\"\n}\n},{\n\"@type\": \"Question\",\n\"name\": \"Bagaimana Aplikasi CRM Dapat Membantu Perusahaan Untuk Meningkatkan Kepuasan Pelanggan?\",\n\"acceptedAnswer\": {\n\"@type\": \"Answer\",\n\"text\": \"<a href=\\\"https:\/\/www.hashmicro.com\/id\/blog\/tahapan-crm\/\\\">CRM<\/a> memainkan peran penting dalam pengalaman pelanggan dengan menyediakan informasi yang komprehensif tentang pelanggan untuk meningkatkan hubungan mereka dengan perusahaan melalui penjualan up selling dan cross-selling. Hal ini bertujuan untuk meningkatkan keuntungan perusahaan.\"\n}\n},{\n\"@type\": \"Question\",\n\"name\": \"Mengapa CRM Sangat Berperan Erat Dalam Marketing?\",\n\"acceptedAnswer\": {\n\"@type\": \"Answer\",\n\"text\": \"Penerapan CRM memungkinkan perusahaan untuk memperoleh informasi tentang pelanggan. Data ini mencakup tren pembelian oleh pelanggan yang dapat digunakan oleh perusahaan untuk menentukan waktu yang tepat dalam melakukan pemasaran produk. Baca selengkapnya <a href=\\\"https:\/\/www.hashmicro.com\/id\/blog\/implementasi-crm-marketing-dalam-bisnis\/\\\">di sini<\/a>!\"\n}\n}]\n}\n<\/script><\/p>\n<h3><strong>Referensi:<\/strong><\/h3>\n<ul>\n<li>Buttle, F. A. (2009). <a href=\"https:\/\/www.researchgate.net\/publication\/286198853_Customer_relationship_management_concepts_and_technologies\" target=\"_blank\" rel=\"nofollow noopener\">Customer relationship management: concepts and technologies<\/a>, n.p.<\/li>\n<li>ScienceDirect. (n.d.). <a href=\"https:\/\/www.sciencedirect.com\/topics\/computer-science\/customer-relationship-management\" target=\"_blank\" rel=\"nofollow noopener\">Customer Relationship Management<\/a>. n.p<\/li>\n<li>Gil-Gomez, H., Guerola-Navarro, V., Oltra-Badenes, R., &amp; Lozano-Quilis, J. A. (2020). <a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/1331677X.2019.1676283?\" target=\"_blank\" rel=\"nofollow noopener\">Customer relationship management: digital transformation and sustainable business model innovation.<\/a> Economic Research-Ekonomska Istra\u017eivanja, 33(1), 2733-2750.<\/li>\n<li>Zhang, Z., He, W., Wang, X., Li, G., &amp; Wang, X. (2022).<a href=\"https:\/\/link.springer.com\/article\/10.1007\/s11365-022-00800-x?\" target=\"_blank\" rel=\"nofollow noopener\">Customer relationship management and its impact on entrepreneurial marketing: a literature review.<\/a>13(11), 5403-5423.<\/li>\n<li><span style=\"font-weight: 400;\">Capterra. (2026). <\/span><a href=\"https:\/\/www.capterra.com\/resources\/crm-software-buyer-insight\/\"><span style=\"font-weight: 400;\">CRM Buyer Insights Report: Key Trends Shaping How Businesses Choose Customer Tools<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n\n","protected":false},"excerpt":{"rendered":"<p>Aplikasi Customer Relation Management (CRM) membuat semua informasi pelanggan tidak lagi tercecer di berbagai file dan kanal komunikasi. Anda yang menjadi bagian dari tim sales atau marketing bisa melihat segmen customer yang paling perlu diprioritaskan dan menghindari pekerjaan administratif berulang. Dengan begitu, penggunaan software CRM bisa mengoptimalkan pemasaran dan meningkatkan penjualan. Menurut studi Capterra, 45% [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":161174,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[],"class_list":{"0":"post-28273","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-crm"},"acf":{"post_reviewer":288},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>32 Software dan Aplikasi CRM Terbaik Tahun 2026<\/title>\n<meta name=\"description\" content=\"Lihat perbandingan fitur dan harga 32 software dan aplikasi CRM untuk tingkatkan penjualan bisnis lokal di Indonesia.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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