E-Government has benefits to reduce costs because, through an online system, administrative costs and so on will be reduced. E-Government also increases transparency and accountability because the community can easily access and see the extent to government activities that have been carried out

Government ERP software is also useful for providing analysis to the government related to what is needed by the community and is a top priority. This can help the government to improve the welfare of the community based on the data that is in the system

E-Government may be a special way for governments to utilize the foremost imaginative data communication innovations, especially web-based Web applications, to supply citizens and businesses with more convenient access to government data and administrations, to make strides in the quality of the administrations, and to supply more prominent openings to take part in law based educate and forms.

The technology applied by the government is Smart Economy, Live, Living, People, Smart Mobility, and Smart Governance which includes online rolling services, online licensing, urban information media, food prices, PBB status checks, and direct aspiration columns from smartphones

Government-to-Citizen (G2C) – This level of application creates an interface between government and citizens that allows them to benefit from various public services. This extends government availability and accessibility anytime, anywhere. This gives citizens a choice of when to interact with government – 24/7; from where to interact with the government - service centers, kiosks unattended or from the comfort of one's home; and how to interact – via the Internet, fax, telephone, e-mail, face to face, etc.

Government-to-Business (G2B) - This category of apps helps the business community - providers of goods and services - interact seamlessly with governments. The benefits are that it cuts red tape, saves time, reduces operating costs, reduces unnecessary delays, and eliminates redundant data retrieval. It also creates a more transparent business environment in dealing with government. These interactions can be transactional in nature, such as in permits, licenses, procurement and revenue collection. They can also be promotional and facilitative in nature, such as in trade, tourism, investment and campaigning.

Computing is just as important at the local level as it is at the federal and state levels. Information technology is used in capital planning, accounting, payroll, inventory management, and many other areas. Today, most cities have websites where information is available about city services, and where residents and visitors should go for help with special needs.

Efficiency in sharing data or information, contributing to reforms in increasing transparency and facilitation of information sharing, making citizens more simple in accessing government policies

The role of information technology in the storage and retrieval of all types of documents cannot be underestimated. With the latest storage techniques, archives can be retrieved in seconds, edited, saved, and saved again almost instantly. Having up-to-date records with all the correct information can save you millions of dollars every year.

E-government can also provide greater transparency for the government because it allows the public to know about what the government is doing and the policies that are enacted. The main benefit will be replacing and optimizing Paper Based Systems while implementing e-government.

There are four types of E-government services: Government-to-Citizen (G2C). Government-to-Business (G2B). Government-to-Employee (G2E). Government-to-Government (G2G).