{"id":5026,"date":"2026-06-24T19:37:33","date_gmt":"2026-06-24T09:37:33","guid":{"rendered":"https:\/\/www.hashmicro.com\/au\/blog\/?p=5026"},"modified":"2026-06-24T19:37:33","modified_gmt":"2026-06-24T09:37:33","slug":"pick-and-pack-fulfilment","status":"publish","type":"post","link":"https:\/\/www.hashmicro.com\/au\/blog\/pick-and-pack-fulfilment\/","title":{"rendered":"What is Pick and Pack Fulfilment and Why is it Important?"},"content":{"rendered":"<p>Every product that leaves your warehouse goes through picking and packing. A picker retrieves the right items from storage. A packer places them into the correct packaging before dispatch.<\/p>\n<p>Done well, pick and pack is invisible to the customer. Done poorly, it creates returns and costs that erode margins. In Australian warehouses, these two steps account for 55 to 65% of fulfilment operating costs.<\/p>\n<p>This article covers what the process involves, which picking methods suit different warehouse sizes, the most costly errors, and how WMS software helps Australian businesses reach maximum order accuracy.<\/p>\n<style>\r\n\t.takeaways-container {\r\n\t\tmargin: 20px 0;\r\n\t\tfont-family: sans-serif;\r\n\t}\r\n\t.box-content {\r\n\t\tbackground-color: #fffacd;\r\n\t\tbox-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);\r\n\t\tborder-radius: 25px;\r\n\t\tpadding: 25px;\r\n\t}\r\n\t.title {\r\n\t\tmargin-bottom: 20px;\r\n\t}\r\n\t.title p {\r\n\t\tdisplay: inline-block;\r\n\t\tbackground-color: #8A0E19;\r\n\t\tcolor: #ffffff;\r\n\t\tpadding: 8px 15px;\r\n\t\tborder-radius: 8px;\r\n\t\tfont-size: 22px;\r\n\t\tfont-weight: bold;\r\n\t\tmargin: 0;\r\n\t}\r\n\t.item {\r\n\t\tdisplay: flex;\r\n\t\talign-items: flex-start;\r\n\t\tmargin-bottom: 12px;\r\n\t}\r\n\t.item .circle {\r\n\t\twidth: 8px;\r\n\t\theight: 8px;\r\n\t\tbackground-color: #000000;\r\n\t\tborder-radius: 50%;\r\n\t\tmargin-right: 12px;\r\n\t\tflex-shrink: 0;\r\n\t\tmargin-top: 8px;\r\n\t}\r\n\t.item p {\r\n\t\tmargin: 0;\r\n\t\tfont-size: 16px;\r\n\t\tline-height: 1.6;\r\n\t}\r\n\t.item p a {\r\n\t\tcolor: #8A0E19;\r\n\t\tfont-weight: normal;\r\n\t\ttext-decoration: none;\r\n\t}\r\n\t.item p a:hover {\r\n\t\ttext-decoration: underline;\r\n\t}\r\n\t.button-wrapper {\r\n\t\tmargin-top: 25px;\r\n\t}\r\n\t.submit-button {\r\n\t\tbackground-color: #8a0e19;\r\n\t\tcolor: #fff !important;\r\n\t\ttransition: all .3s ease;\r\n\t\tpadding: 12px 28px;\r\n\t\tdisplay: inline-block;\r\n\t\tborder-radius: 12px;\r\n\t\tfont-size: 16px;\r\n\t\tfont-weight: bold;\r\n\t\ttext-decoration: none;\r\n\t}\r\n\t.submit-button:hover {\r\n\t\tbackground-color: #991b26;\r\n\t}\r\n\t@media (max-width: 767px) {\r\n\t\t.takeaways-container {\r\n\t\t\theight: auto;\r\n\t\t\tpadding: 0;\r\n\t\t}\r\n\t\t.box-content {\r\n\t\t\tpadding: 24px;\r\n\t\t}\r\n\t\t.content,\r\n\t\t.main-content,\r\n\t\t.list-item {\r\n\t\t\twidth: 100%;\r\n\t\t}\r\n\t}\r\n<\/style>\r\n\r\n<div class=\"takeaways-container\">\r\n\t<div class=\"box-content\">\r\n\t\t<div class=\"content\">\r\n\t\t\t<div class=\"title\">\r\n\t\t\t\t<p>Key Takeaways<\/p>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"main-content\">\r\n\t\t\t\t<div class=\"list-item\">\r\n\t\t\t\t\t<div class=\"item\">    <div class=\"circle\"><\/div>    <p><a href=\"#what-is-pick-and-pack-fulfilment\">Pick and pack fulfilment<\/a> is the warehouse process that starts when a customer orders and ends when a correctly packed parcel leaves for dispatch.<\/p><\/div><div class=\"item\">    <div class=\"circle\"><\/div>    <p><a href=\"#how-the-pick-and-pack-process-works\">The step-by-step process<\/a> runs six stages: order verified in WMS, pick list generated, items retrieved, barcode scanned at pick, packed with correct materials, then labelled and dispatched.<\/p><\/div><div class=\"item\">    <div class=\"circle\"><\/div>    <p><a href=\"#picking-methods-which-type-suits-your-warehouse\">Picking methods range from<\/a> piece picking for low volumes to batch, zone, and wave picking for higher throughput.<\/p><\/div><div class=\"item\">    <div class=\"circle\"><\/div>    <p><a href=\"#how-wms-software-improves-pick-and-pack-accuracy-speed\">WMS software can<\/a> improves accuracy and speed by optimising pick routes, enforcing barcode verification, automating cartonisation, and updating inventory in real time.<\/p><\/div>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\n<!-- <div id=\"toc_group_article\" style=''>\r\n\t<p style='font-size:25px;font-weight:bold; margin-bottom:0px'>\r\n\t\tTable of Content:\r\n\t<\/p>\r\n\t<ul id=\"list_toc\" class='list_toc'><\/ul>\r\n<\/div> -->\r\n\r\n<!-- <div class=\"dropdown-fixed-top\" id=\"dropdown-fixed-top\">\r\n\t<div class=\"row\">\r\n\t\t<p id=\"pilihDaftarIsi\">Table of Content<\/p>\r\n\t\t<p><i class=\"td-icon-menu-down\"><\/i><\/p>\r\n\t<\/div>\r\n\t\r\n\t<div>\r\n\t\t<ul id=\"list_toc_top\" class='list_toc'><\/ul>\r\n\t<\/div>\r\n<\/div> -->\r\n\r\n<div id=\"placeholder-toc\"><\/div>\r\n<div id=\"toc\">\r\n    <div class=\"header\">\r\n\t<span class=\"toc-title\" id=\"toc-title\">Table of Content<\/span>\t\r\n\t <i class=\"toc-icon\">\r\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"header-icon\">\r\n          <path d=\"m6 9 6 6 6-6\" \/>\r\n        <\/svg>\r\n      <\/i>\r\n\t<\/div>\r\n    <div class=\"list\">\r\n      <ul id=\"toc-list\"><\/ul>\r\n    <\/div>\r\n <\/div>\r\n\r\n<style>\r\n\t@media (max-width: 992px) {\r\n\t\t#toc_group_article {\r\n\t\t\tpadding-top: 24px;\r\n\t\t}\r\n\t}\r\n\t\r\n\t#list_toc_float {\r\n\t\tmax-height: calc(100vh - 250px);\r\n\t\toverflow-y: auto;\r\n\t}\r\n\t\r\n\t#list_toc_top {\r\n\t\tdisplay: none;\r\n\t\tbackground: #fff;\r\n\t\tmargin-bottom: 4px;\r\n\t}\r\n\t\r\n\t#list_toc_top li {\r\n\t\tdisplay: block;\r\n\t\tmargin-left: 0;\r\n\t\tlist-style: none;\r\n\t}\r\n\t\r\n\t#list_toc_top a {\r\n\t\tpadding: 5px;\r\n\t\tdisplay: block;\r\n\t}\r\n\t\r\n\t#list_toc_top.show {\r\n\t\tdisplay: block;\r\n\t}\r\n\r\n\t#list_toc_top a {\r\n\t\tcolor: #434343;\r\n\t\tborder-bottom: 1px solid #bbb;\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top {\r\n\t\tposition: fixed;\r\n\t\ttop: 59px;\r\n\t\twidth: 100%;\r\n\t\tz-index: 99;\r\n\t\tborder-bottom: 2px solid #9c171e;\r\n\t\tpadding: 12px;\r\n\t\tbackground: #fff;\r\n\t\twidth: 100%;\r\n\t\tcursor: pointer;\r\n\t\tdisplay: none;\r\n\t\tleft: 0;\r\n\t\tbox-shadow: 0 -2px 7px 6px rgba(0, 0, 0, 0.17);\r\n\t}\r\n\t\r\n\t#dropdown-fixed-top.show {\r\n\t\tanimation: showAnim 0.5s ease;\r\n\t\tdisplay: block;\r\n\t\topacity: 1;\r\n\t}\r\n\t\r\n\t@keyframes showAnim {\r\n\t\tfrom {\r\n\t\t\tdisplay: none;\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t\tto {\r\n\t\t\tdisplay: block;\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top #list_toc_top {\r\n\t\tmax-height: calc(50vh - 110px);\r\n\t\toverflow-y: scroll;\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top .row {\r\n\t\tdisplay: flex;\r\n\t\tjustify-content: space-between\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top .row p {\r\n\t\tmargin-bottom: 0;\r\n\t}\r\n\t\r\n\t#pilihDaftarIsi {\r\n\t\tmax-width: 100%;\r\n\t\toverflow: hidden;\r\n\t\twhite-space: nowrap;\r\n\t}\r\n\t\r\n\t@media (min-width: 1018px) {\r\n\t\t.dropdown-fixed-top {\r\n\t\t\tdisplay: none;\r\n\t\t}\r\n\t}\r\n\t\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc > li > ul {padding-left: 20px;margin-bottom: 0;}\r\n\t#list_toc{height:max-content;transition:ease-in-out}\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc_float li.active > a {color:#b1252d;background: #ffe1e3;}\r\n\t#list_toc_top li.active > a {color:#b1252d;background: #ffe1e3;}\r\n\t#list_toc_float li a {padding:3px 7px}\r\n\t#list_toc_float li a {\r\n\t\tdisplay: block;\r\n\t\tcolor: #000;\r\n\t\tmargin-bottom: 6px;\r\n\t\tpadding-top: 2px;\r\n\t\tpadding-bottom: 2px;\r\n\t\ttransition: all 0.2s ease-in-out;\r\n\t\tfont-size: 15px;\r\n\t\tline-height: 18px;\r\n\t}\r\n\t#list_toc_float li{list-style:none;list-style-position:inside; margin-left:0;}\r\n\t#list_toc_float a:hover{color:#b1252d;}\r\n\t\r\n\t#toc_group_float{\r\n\t\tline-height: 24px;\r\n\t\tmax-height: calc(100vh - 100px);\r\n\t\toverflow: auto;\r\n\t\tz-index: 99;\r\n\t\tdisplay:none!important;\r\n\t\tbackground:#fff;\r\n\t\ttransition:all 0.5s linear\r\n\t}\r\n\t\r\n\t@media (min-width:1019px){\r\n\t\t#toc_group_float {\r\n\t\t\tdisplay:block!important;\r\n\t\t\t}\r\n\t\t\t\t#toc_group_article {\r\n\t\t\tdisplay:none;\r\n\t\t}\r\n\t}\r\n\r\n<\/style>\r\n\r\n<!-- ToC styling  -->\r\n<style>\r\n\t\/* Simple styling for the TOC *\/\r\n\t\r\n\t#toc ul li:last-child {\r\n    padding-bottom: 16px; \/* Adjust the value as needed *\/\r\n}\r\n\r\n.td-fix-index {\r\n\t transform: unset !important;\r\n     -webkit-transform: unset !important; \r\n}\r\n.footer-contact .td-fix-index {\r\n\t transform: translateZ(0) !important;\r\n     -webkit-transform: translateZ(0) !important; \r\n}\r\n\t.tdb_single_content .tdb-block-inner.td-fix-index{\r\n\t\tposition: static;\r\n\t}\r\n\t\r\n\r\n\t\r\n#toc {\r\n  background-color: #FFF;\r\n\tpadding: 17px 24px 0px 24px !important;\r\n  margin-bottom: 20px;\r\n\/*   border: 1px solid #9C171E; *\/\r\n  border-radius: 6px;\r\n\tdisplay: none;\r\n  max-width: 100%;\r\n  transition: .4s ease height;\r\n\tmargin-left: 0;\r\n\toverflow: hidden;\r\n}\r\n\r\n#toc .header{\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: space-between;\r\n\tbackground-color: transparent;\r\n}\r\n\t\r\n\t#toc.sticky .header{\r\n\t\tpadding: 4px 0;\r\n\t}\r\n\t\r\n.header p{\r\n  font-size: 18px !important;\r\n  font-weight: 600 !important;\r\n  color: #393939;\r\n   margin-bottom: 0;\r\n  \/* margin-top: 20px; *\/\r\n}\r\n\r\n.toc-icon{\r\n  float: right;\r\n\/*   visibility: hidden; *\/\r\n}\r\n\r\n\t.toc-title{\r\n\t\tmargin-right: auto;\r\n\/* \t\tpadding-left: 20px; *\/\r\n\t\tfont-weight: 600;\r\n\t\talign-self: center;\t}\t\r\n\r\n#toc ul {\r\n  list-style-type: none;\r\n  padding-left: 0;\r\n}\r\n\t\r\n#toc.sticky ul{\r\n\toverflow-y: auto;\r\n\tmax-height: 250px;\r\n\tmargin-top: 0px;\r\n\tpadding-top: 20px;\r\n\/* \tborder-top: 1px solid #d3d3d3; *\/\r\n}\r\n\t\r\n#toc ul li {\r\n\/*   margin-bottom: 10px; *\/\r\n  margin-bottom: 10px;\r\n\tmargin-left: 0;\r\n\ttransition: .2s ease;\r\n\tcursor: pointer;\r\n}\r\n\t\r\n\t#toc.sticky ul li {\r\n\t  margin-right: 10px;\r\n\t}\r\n\t\r\n.td-post-content #toc-list li a:hover, .td-post-content #toc-list a.active{\r\n\tbackground-color: #FFF;\r\n\/* \tpadding: 8px 16px 8px 16px; *\/\r\n\tpadding: 4px 16px 4px 16px;\r\n\tborder-radius: 6px;\r\n\tcolor: #9c171e !important;\r\n\tfont-weight: 600 !important;\r\n}\r\n\t\r\n\t.td-post-content #toc-list li:hover a, .td-post-content #toc-list a.active{\r\n\t\tcolor: #9C171E !important;\r\n\t\tfont-weight: 600 !important;\r\n\t}\r\n\t\r\n.td-post-content #toc-list a.active{\r\n\tfont-weight: bold !important;\r\n\tcolor: #9C171E !important;\r\n}\r\n\t\r\n#toc a, .td-post-content #toc-list a {\r\n  text-decoration: none;\r\n  color: #ea1717 !important;\r\n  transition: .2s ease;\r\n\tfont-weight: 400 !important;\r\n\tdisplay: block;\r\n\t\r\n\tpadding: 4px 16px 4px 0;\r\n}\r\n\r\n#toc.sticky {\r\n  position: fixed;\r\n\/*   top: 73px; *\/\r\n\tbottom: 0;\r\n  z-index: 100; \r\n  box-shadow: 0 2px 5px rgba(0,0,0,0.1); \r\n\twidth: 100%; \r\n\tbackground-color: #FFF;\r\n\/* \tbackground-color: #FFF1F1; *\/\r\n\tborder-bottom: 1px solid #ea1717;\r\n\/*   border: 1px solid #393939; *\/\r\n  box-shadow: 0px 0px 14px 0px #00000040;\r\n  cursor: pointer;\r\n\tanimation: fadein .3s ease;\r\n\tpadding: 12px 16px !important;\r\n}\r\n\t\r\n\t.fadein{\r\n\t\tanimation: fadein .3s ease;\r\n\t}\r\n\t\r\n\t.fadeout{\r\n\t\tanimation: fadeout .3s ease;\r\n\t}\r\n\t\r\n\t\r\n\t@keyframes fadein{\r\n\t\t0% {\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t\t100%{\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@keyframes fadeout{\r\n\t\t0% {\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t\t100%{\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t}\r\n\r\n\t\r\n#toc.sticky .header p{\r\n\tmargin-bottom: 10px;\r\n\tmargin-top: 10px;\r\n}\r\n\r\n#toc.sticky .toc-icon{\r\n  visibility: visible;\r\n\/* \ttransition: 0.4s ease; *\/\r\n}\r\n\t\r\n\t.toc-icon{\r\n\t\talign-items: center;\r\n    \tdisplay: flex;\r\n\t}\r\n\t\r\n\tsvg.header-icon{\r\n\/* \t\tbackground-color: #9c171e; *\/\r\n\t\tbackground-color: #FFF;\r\n\t\tborder-radius: 30px;\r\n\t\tpadding: 5px;\r\n\t}\r\n\r\n#toc.sticky .list{\r\n\/*   max-height: 0; *\/\r\n  transition: height 0.4s ease;\r\n}\r\n\t\r\n\t#toc .list{\r\n\/*   max-height: 0; *\/\r\n  transition: height 0.4s ease;\r\n}\r\n\r\n#toc .header.active .toc-icon{\r\n\ttransform: rotate(0deg); \r\n\topacity: 1;\r\n}\r\n\r\n\t#toc .header.active + .list {\r\n\t  max-height: 200px; \/* Adjust this value as needed *\/\r\n\t  opacity: 1;\r\n\t}\r\n\t\r\n\t#placeholder-toc{\r\n\/* \t\tdisplay: none; *\/\r\n\t}\r\n\t\r\n\t@media (min-width: 768px) and (max-width: 991px){\r\n\t\t#toc.sticky{\r\n\/* \t\t\ttop: 104px; *\/\r\n\t\t\tbottom: 0px;\r\n\t\t}\r\n\t\t\r\n\t\t#toc{\r\n\t\t\twidth: unset !important;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@media (max-width: 767px){\r\n\t\t#toc{\r\n\t\t\twidth: 100% !important;\r\n\t\t\tdisplay: inline-block;\r\n\t\t}\r\n\t\t\r\n\t\t#toc.sticky{\r\n\t\t\twidth: 90% !important;\r\n\/* \t\t\ttop: 81px; *\/\r\n\t\t\tbottom: 60px;\r\n\t\t\tmargin-left: auto;\r\n\t\t\tmargin-right: auto;\r\n\t\t\tpadding: 0 16px;\r\n\t\t\tright: 5%;\r\n\t\t}\r\n\t}\r\n\t\r\n\t<\/style>\r\n\r\n<!-- ToC List for mobile -->\r\n<script>\r\n \/\/ Generate TOC based on headings\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  \/\/ Get the element that will contain the TOC\r\n  const tocList = document.getElementById('toc-list');\r\n\r\n  \/\/ Get the element with the ID 'article-left'\r\n  const article = document.querySelector('.td-post-content');\r\n\r\n  \/\/ Find all h2 elements within 'myarticle'\r\n  const headers = article.getElementsByTagName('h2');\r\n\r\n  \/\/ Loop through the h2 elements and create a list item for each one\r\n  for (let i = 0; i < headers.length; i++) {\r\n    const header = headers[i];\r\n    const headerText = header.textContent;\r\n\/\/     const headerId = 'header-' + i;\r\n    const headerId = headerText\r\n    .toLowerCase()\r\n    .trim()\r\n    .replace(\/[^\\w\\s-]\/g, '')  \/\/ hapus tanda baca\r\n    .replace(\/\\s+\/g, '-'); \/\/ ganti spasi jadi \"-\"\r\n\r\n    \/\/ Set an ID for the header if it doesn't have one\r\n    header.setAttribute('id', headerId);\r\n\r\n    \/\/ Create a list item for the TOC\r\n    const listItem = document.createElement('li');\r\n\r\n    \/\/ Create a link for the list item\r\n    const link = document.createElement('a');\r\n    link.setAttribute('href', '#' + headerId);\r\n    link.textContent = headerText;\r\n\r\n    \/\/ Append the link to the list item\r\n    listItem.appendChild(link);\r\n\r\n    \/\/ Append the list item to the TOC list\r\n    tocList.appendChild(listItem);\r\n  }\r\n});\r\n\r\n\/\/ Keep height and placement of content using placeholder in place of TOC\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const placeholderToc = document.querySelector('#placeholder-toc');\r\n\r\n  function setPlaceholderHeight() {\r\n    placeholderToc.style.height = `${toc.offsetHeight}px`;\r\n  }\r\n\r\n  \/\/ Set the initial height of the placeholder\r\n  setPlaceholderHeight();\r\n\r\n  \/\/ Update the height on window resize\r\n  window.addEventListener('resize', setPlaceholderHeight);\r\n});\r\n  const tocTitle = document.querySelector('#toc-title'); \/\/ Assuming header-faq is the element for TOC title\r\n\r\n\/\/ Sticky TOC and update heading\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const footer = document.querySelector('.td-footer-template-wrap');\r\n  const tocParent = toc.parentElement;\r\n  const divTop = tocParent.getBoundingClientRect().top + window.pageYOffset;\r\n  const tocHeight = toc.offsetHeight;\r\n  const triggerPoint = divTop + tocHeight + 700;\r\n  const footerHeight = footer.offsetHeight;\r\n  const triggerFooterPoint = footer.getBoundingClientRect().top + window.pageYOffset - footerHeight - footerHeight - footerHeight;\r\n  const phtoc = document.querySelector('#placeholder-toc');\r\n  const headers = document.querySelectorAll('.td-post-content h2');\r\n  const navLinks = document.querySelectorAll('#toc-list a');\r\n\t\r\n\tconst panel2 = document.querySelector(\"#toc .list\");\r\n\tvar icon = document.querySelector(\".toc-icon\");\r\n\r\n  let activeLink = null; \/\/ Declare activeLink outside the loop\r\n\t\r\n  \/\/ Function to handle scroll and add\/remove .sticky class\r\n  function handleScroll() {\r\n    const windowTop = window.pageYOffset || document.documentElement.scrollTop;\r\n    let currentHeader = '';\r\n\r\n    \/\/ Highlight user progress as the heading comes\r\n    headers.forEach(header => {\r\n\t\tconst headerTop = header.offsetTop;\r\n\t\tconst headerHeight = header.clientHeight;\r\n\t\tif (window.scrollY >= (headerTop - headerHeight + 700)) {\r\n\t\t\tconst currentHeaderId = header.getAttribute('id');\r\n\t\t\tconst currentHeaderText = document.getElementById(currentHeaderId).textContent;\r\n\/\/ \t\t\tconsole.log(\"current header text:\", currentHeaderText);\r\n\t\t\ttocTitle.textContent = currentHeaderText;\r\n\t\t\tcurrentHeader = currentHeaderId;\r\n\t\t\t\r\n\t\t\tif(window.innerWidth < 767){\r\n\t\t\t\ttocTitle.textContent = 'Table of Content';\r\n\t\t\t}\r\n\t\t}\r\n\t});\r\n\r\n    navLinks.forEach(link => {\r\n      link.classList.remove('active');\r\n      if(currentHeader != '') {\r\n\t\t  if (link.getAttribute('href').includes(currentHeader)) {\r\n\t\t\t  link.classList.add('active');\r\n\t\t  }\r\n\t  }\r\n    });\r\n\/\/     if (windowTop < triggerFooterPoint) {\r\n\/\/         toc.style.display = 'block';\r\n\/\/ \t}else{\r\n\/\/         toc.style.display = 'none';\r\n\/\/ \t}\r\n    \/\/ Update TOC title if sticky\r\n    if (windowTop > triggerPoint) {\r\n      if (!toc.classList.contains('sticky')) {\r\n        phtoc.style.display = \"block\";\r\n        toc.classList.add('sticky');\r\n        toc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n        toc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n        toc.style.backgroundColor = \"#FFF\";\r\n\t\tpanel2.style.height = '0px';\r\n\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\t\t  if(window.innerWidth < 767){\r\n\/\/ \t\t\t  const tocs = document.querySelector('#toc.sticky');\r\n\t\t\t  tocTitle.textContent = 'Table of Content'; \/\/ Reset title\r\n       \t\t  toc.style.width = '150px'; \/\/ Set width to match the parent element\r\n\t\t  }\r\n      }\r\n      if (currentHeader) {\r\n\/\/         console.log(\"activeLink:\", activeLink);\r\n        if (activeLink) {\r\n\/\/           tocTitle.textContent = activeLink.textContent; \/\/ Update TOC title\r\n          tocTitle.textContent = activeLink ? activeLink.textContent : \"\"; \/\/ Update title only if activeLink exists\r\n        }\r\n      }\r\n    } else {\r\n      toc.classList.remove('sticky');\r\n      phtoc.style.display = \"none\";\r\n      toc.style.width = 'unset'; \/\/ Reset to original width\r\n      toc.style.backgroundColor = \"#FFF\";\r\n      tocTitle.textContent = 'Table of Content'; \/\/ Reset title\r\n\t\tpanel2.style.height = panel2.scrollHeight + \"px\";\r\n\t\ticon.style.transform = \"rotate(180deg)\";\r\n    }\r\n  }\r\n\r\n    \/\/ Attach the scroll event listener to the window\r\n    window.addEventListener('scroll', handleScroll);\r\n\r\n    \/\/ Initial call to handleScroll to set the correct state on load\r\n    handleScroll();\r\n});\r\n\t\r\n\t\/\/ Open toggle TOC\r\n\t  document.addEventListener(\"DOMContentLoaded\", function() {\r\n\t\tvar tocHeader = document.querySelector(\"#toc .header\");\r\n\t\tvar toc = document.querySelector(\"#toc\");\r\n\t\tvar icon = document.querySelector(\".toc-icon\");\r\n\t\tconst tocTitle = document.querySelector('#toc-title');\r\n\t\tconst tocs = document.querySelector('#toc.sticky');\r\n \t\tconst tocParent = toc.parentElement;\t\t  \r\n\r\n\t\t  tocHeader.addEventListener(\"click\", function() {\r\n\t\t\tvar panel = this.nextElementSibling;\r\n\t\t\tif (panel.style.height !== '0px') { \/\/ Check if height is not 0px\r\n\t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\/\/ \t\t\t\ttoc.style.paddingBottom = '6px'; \r\n\t\t\t\tif(window.innerWidth > 768){\r\n\t\t\t\t\tif(!toc.classList.contains('sticky')){\r\n\t\t\t\t\t\ttoc.style.width = \"unset\";\r\n\/\/ \t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t\t}\r\n\t\t\t\t\tif (toc.classList.contains('sticky')){\r\n\t\t\t\t\t\ttoc.style.width = '${tocParent.offsetWidth}px';\r\n\t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t\t}\r\n\t\t\t\t}\r\n\t\t\t\tif(window.innerWidth < 767){\r\n\t\t\t\t\ttoc.style.width = \"unset\"; \/\/ Reset width\r\n\t\t\t\t}\r\n\t\t\t\ttoc.style.backgroundColor = \"#FFF1F1\";\r\n\t\t\t} else {\r\n\t\t\t  panel.style.height = panel.scrollHeight + \"px\";\r\n\t\t\t  icon.style.transform = \"rotate(0deg)\";\r\n\t\t\t  toc.style.backgroundColor = \"#FFF\";\r\n\t\t\t  tocTitle.textContent = 'Table of Content'; \/\/ Reset title\r\n\t\t\t\ttoc.style.paddingBottom = '24px';\r\n\t\t\t \tif(window.innerWidth < 767){\r\n\t\t\t\t\ttoc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t  });\r\n\r\n\t\t  \/\/ Close TOC when a link inside it is clicked\r\n\t\t  var tocLinks = document.querySelectorAll(\"#toc .list a\");\r\n\t\t  tocLinks.forEach(function(link) {\r\n\t\t\tlink.addEventListener(\"click\", function() {\r\n\t\t\t  var panel = document.querySelector(\"#toc .list\");\r\n\t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\t\t\t  toc.style.backgroundColor = \"#FFF\";\r\n\t\t\t});\r\n\t\t  });\r\n\t\t});\r\n\r\n\r\n\r\n\t\r\n\/\/ \tmake the heading at the center of the viewport\r\n\/\/ \tdocument.addEventListener('DOMContentLoaded', function() {\r\n\/\/     \/\/ Add click event listener to all links in the TOC list\r\n\/\/     document.querySelectorAll('#toc-list a').forEach(anchor => {\r\n\/\/         anchor.addEventListener('click', function (e) {\r\n\/\/             e.preventDefault(); \/\/ Prevent the default behavior of jumping to the anchor\r\n\/\/ \/\/ \t\t\tconsole.log(\"prevent default\");\r\n\/\/             const targetId = this.getAttribute('href').substring(1); \/\/ Get the ID of the target element\r\n\/\/             const targetElement = document.getElementById(targetId); \/\/ Get the target element\r\n\r\n\/\/             if (targetElement) {\r\n\/\/                 const headerHeight = document.querySelector('#toc .header').offsetHeight; \/\/ Get the height of the fixed header\r\n\/\/                 const windowHeight = window.innerHeight; \/\/ Get the height of the viewport\r\n\/\/                 const targetOffset = targetElement.offsetTop; \/\/ Get the top offset of the target element\r\n\/\/                 const scrollTo = targetOffset + (windowHeight \/ 2) + (headerHeight); \/\/ Calculate the scroll position to center the target element\r\n\r\n\/\/                 \/\/ Scroll to the calculated position smoothly\r\n\/\/                 window.scrollTo({\r\n\/\/                     top: scrollTo,\r\n\/\/                     behavior: 'smooth'\r\n\/\/                 });\r\n\/\/             }\r\n\/\/         });\r\n\/\/     });\r\n\/\/ });\r\n<\/script>\r\n\r\n<!-- START script lama -->\r\n<!-- <script>\r\n\/\/ \tvar pilihDaftarIsi = document.getElementById('pilihDaftarIsi');\r\n\t\r\n\/\/ \tdocument.addEventListener('DOMContentLoaded', function() {\r\n\/\/ \t\tvar dropdownFixedTop = document.querySelector('.dropdown-fixed-top');\r\n\r\n\/\/ \t\tdropdownFixedTop.addEventListener('click', function() {\r\n\/\/ \t\t\tvar dropdownContent = this.querySelector('.list_toc');\r\n\/\/ \t\t\tdropdownContent.classList.toggle('show');\r\n\/\/ \t\t});\r\n\r\n\/\/ \t\twindow.addEventListener('click', function(event) {\r\n\/\/ \t\t\tvar listTocTop = document.getElementById('list_toc_top');\r\n\r\n\/\/ \t\t\tif (!dropdownFixedTop.contains(event.target)) {\r\n\/\/ \t\t\t\tlistTocTop.classList.remove('show');\r\n\/\/ \t\t\t}\r\n\/\/ \t\t});\r\n\/\/ \t});\r\n\t\r\n\/\/ \tvar daftarIsiContainer = document.getElementById('toc_group_article');\r\n\/\/ \tvar dropdownFixedTop = document.getElementById('dropdown-fixed-top');\r\n\/\/     var triggered = false; \/\/ Flag to keep track of whether the function has been triggered\r\n\r\n\/\/     window.addEventListener('scroll', function() {\r\n\/\/         if (!triggered && isCompletelyScrolledPast(daftarIsiContainer)) {\r\n\/\/             showSectionDropdownFixedTop(false);\r\n\/\/             triggered = true;\r\n\/\/         } else if (triggered && !isCompletelyScrolledPast(daftarIsiContainer)) {\r\n\/\/             showSectionDropdownFixedTop(true);\r\n\/\/             triggered = false;\r\n\/\/         }\r\n\/\/     });\r\n\r\n\/\/     function isCompletelyScrolledPast(element) {\r\n\/\/         var elementTop = element.getBoundingClientRect().top;\r\n\/\/         var elementBottom = element.getBoundingClientRect().bottom;\r\n\/\/         return elementTop < 0 && elementBottom < 0;\r\n\/\/     }\r\n\r\n\/\/     function showSectionDropdownFixedTop(show) {\r\n\/\/ \t\tif (show) {\r\n\/\/ \t\t\tdropdownFixedTop.classList.remove(\"show\");\r\n\/\/ \t\t} else {\r\n\/\/ \t\t\tdropdownFixedTop.classList.add(\"show\");\r\n\/\/ \t\t}\r\n\/\/     }\r\n<\/script> -->\r\n<!-- <script>\r\n    \/\/ Scrollspy function to highlight the active TOC item based on the scroll position\r\n  function scrollSpy(tocClass) {\r\n    const scrollPosition = window.scrollY;\r\n\r\n    \/\/ Find the active h2 and h3 headings based on their position in the corresponding TOC\r\n    let activeH2 = null;\r\n    let activeH3 = null;\r\n\r\n    const tocItems = document.querySelectorAll(`.${tocClass} li`);\r\n    tocItems.forEach(item => {\r\n      const a = item.querySelector('a');\r\n      if (!a) return;\r\n      const href = a.getAttribute('href');\r\n      const targetId = href.substring(1); \/\/ Remove the '#' from the href to get the target ID\r\n      const targetElement = document.getElementById(targetId);\r\n      if (!targetElement) return;\r\n\r\n      const targetTop = targetElement.getBoundingClientRect().top + scrollPosition;\r\n      const nextItem = item.nextElementSibling;\r\n      const nextTop = nextItem ? nextItem.getBoundingClientRect().top + scrollPosition : Infinity;\r\n\r\n      if (targetTop <= scrollPosition + 150) {\r\n        if (a.parentElement.parentElement === tocItems) {\r\n          \/\/ The h2 heading is at the root level of the TOC\r\n          activeH2 = { id: targetId, level: 'h2' };\r\n        } else {\r\n          \/\/ The h3 heading is nested under an h2 heading\r\n          const parentH2 = a.parentElement.parentElement.previousElementSibling;\r\n          if (parentH2) {\r\n            const h2Link = parentH2.querySelector('a');\r\n            if (h2Link) {\r\n              const h2Href = h2Link.getAttribute('href');\r\n              const h2Id = h2Href.substring(1);\r\n              activeH2 = { id: h2Id, level: 'h2' };\r\n            }\r\n          }\r\n          activeH3 = { id: targetId, level: 'h3' };\r\n        }\r\n      }\r\n\r\n      if (targetTop > scrollPosition + 150 && nextTop > scrollPosition + 150 && !activeH3) {\r\n        \/\/ Reset the activeH2 when there are no more active h3 headings\r\n        activeH2 = null;\r\n      }\r\n    });\r\n\r\n    \/\/ Update the active state for the TOC items\r\n    tocItems.forEach(item => {\r\n      item.classList.remove('active');\r\n      const a = item.querySelector('a');\r\n      if (a) {\r\n        const href = a.getAttribute('href');\r\n        const targetId = href.substring(1);\r\n        if ((activeH2 && activeH2.id === targetId) || (activeH3 && activeH3.id === targetId)) {\r\n          item.classList.add('active');\r\n\t\t  pilihDaftarIsi.innerHTML = a.textContent;\r\n        }\r\n      }\r\n    });\r\n  }\r\n\r\n  \/\/ Call scrollSpy for each TOC on window scroll\r\n  const tocClasses = ['list_toc', 'list_toc_float', 'list_toc_top']; \/\/ Add other TOC class names here if you have more than two instances\r\n  tocClasses.forEach(tocClass => {\r\n    window.addEventListener('scroll', () => scrollSpy(tocClass));\r\n  });\r\n<\/script> -->\r\n<!-- END script lama -->\r\n\t\r\n<script>\r\n    \/\/ Scrollspy function to highlight the active TOC item based on the scroll position\r\n  function scrollSpy(tocClass) {\r\n    const scrollPosition = window.scrollY;\r\n\r\n    \/\/ Find the active h2 and h3 headings based on their position in the corresponding TOC\r\n    let activeH2 = null;\r\n    let activeH3 = null;\r\n\r\n    const tocItems = document.querySelectorAll(`.${tocClass} li`);\r\n    tocItems.forEach(item => {\r\n      const a = item.querySelector('a');\r\n      if (!a) return;\r\n      const href = a.getAttribute('href');\r\n      const targetId = href.substring(1); \/\/ Remove the '#' from the href to get the target ID\r\n      const targetElement = document.getElementById(targetId);\r\n      if (!targetElement) return;\r\n\r\n      const targetTop = targetElement.getBoundingClientRect().top + scrollPosition;\r\n      const nextItem = item.nextElementSibling;\r\n      const nextTop = nextItem ? nextItem.getBoundingClientRect().top + scrollPosition : Infinity;\r\n\r\n      if (targetTop <= scrollPosition + 150) {\r\n        if (a.parentElement.parentElement === tocItems) {\r\n          \/\/ The h2 heading is at the root level of the TOC\r\n          activeH2 = { id: targetId, level: 'h2' };\r\n        } else {\r\n          \/\/ The h3 heading is nested under an h2 heading\r\n          const parentH2 = a.parentElement.parentElement.previousElementSibling;\r\n          if (parentH2) {\r\n            const h2Link = parentH2.querySelector('a');\r\n            if (h2Link) {\r\n              const h2Href = h2Link.getAttribute('href');\r\n              const h2Id = h2Href.substring(1);\r\n              activeH2 = { id: h2Id, level: 'h2' };\r\n            }\r\n          }\r\n          activeH3 = { id: targetId, level: 'h3' };\r\n        }\r\n      }\r\n\r\n      if (targetTop > scrollPosition + 150 && nextTop > scrollPosition + 150 && !activeH3) {\r\n        \/\/ Reset the activeH2 when there are no more active h3 headings\r\n        activeH2 = null;\r\n      }\r\n    });\r\n\r\n    \/\/ Update the active state for the TOC items\r\n    tocItems.forEach(item => {\r\n      item.classList.remove('active');\r\n      const a = item.querySelector('a');\r\n      if (a) {\r\n        const href = a.getAttribute('href');\r\n        const targetId = href.substring(1);\r\n        if ((activeH2 && activeH2.id === targetId) || (activeH3 && activeH3.id === targetId)) {\r\n          item.classList.add('active');\r\n        }\r\n      }\r\n    });\r\n  }\r\n\r\n  \/\/ Call scrollSpy for each TOC on window scroll\r\n  const tocClasses = ['list_toc', 'list_toc_float']; \/\/ Add other TOC class names here if you have more than two instances\r\n  tocClasses.forEach(tocClass => {\r\n    window.addEventListener('scroll', () => scrollSpy(tocClass));\r\n  });\r\n<\/script>\r\n\t\r\n\r\n<!-- ToC List for desktop side bar, diganti jadi inject by php, di code snippet \"Sidebar Accordion\" -->\r\n<!--  <script>\r\n\tdocument.addEventListener(\"DOMContentLoaded\", function() {\r\nToC List for desktop side bar, diganti jadi inject by php, di code snippet \"Sidebar Accordion\"\r\n        Fungsi untuk mengubah teks menjadi format id\r\n        function formatId(text) {\r\n            return text.trim().replace(\/[^\\w\\d]+\/g, '_');\r\n        }\r\n\r\n        \/\/ Fungsi untuk membuat nested list\r\n        function createNestedList(parentNode, children) {\r\n            if (children.length === 0) return;\r\n\r\n            const nestedUl = document.createElement('ul');\r\n            children.forEach(child => {\r\n                const nestedLi = document.createElement('li');\r\n                const nestedA = document.createElement('a');\r\n                nestedA.textContent = child.title;\r\n                nestedA.href = `#${child.id}`;\r\n                nestedLi.appendChild(nestedA);\r\n                nestedUl.appendChild(nestedLi);\r\n\r\n                if (child.children.length > 0) {\r\n                    createNestedList(nestedLi, child.children);\r\n                }\r\n            });\r\n\r\n            parentNode.appendChild(nestedUl);\r\n        }\r\n\r\n        \/\/ Membuat objek untuk menyimpan daftar h2 dan h3 beserta judulnya\r\n        const headings = [];\r\n\r\n           \/\/ Mengambil semua elemen h2 dan h3\r\n        const elements = document.querySelectorAll('.td-post-content h2');\r\n\t\t\t\/\/, .td-post-content h3\r\n\r\n        elements.forEach(element => {\r\n            if (element.tagName === 'H2') {\r\n                const id = formatId(element.textContent);\r\n                element.id = id;\r\n\t\t\t\tif (element.textContent.toLowerCase() === \"key takeaways\") {return;} \/\/ Kalau Key Takeaways, jangan dimasukin\r\n                headings.push({ level: 'h2', id: id, title: element.textContent, children: [] });\r\n            } else if (element.tagName === 'H3') {\r\n                const id = formatId(element.textContent);\r\n                element.id = id;\r\n                if (headings.length > 0) {\r\n                    headings[headings.length - 1].children.push({ level: 'h3', id: id, title: element.textContent, children: [] });\r\n                }\r\n            }\r\n        });\r\n\r\n        \/\/ Membuat list HTML dari objek headings\r\n        const ul = document.getElementById('list_toc');\r\n        let currentUl = ul;\r\n        headings.forEach(heading => {\r\n            const li = document.createElement('li');\r\n            const a = document.createElement('a');\r\n            a.textContent = heading.title;\r\n            a.href = `#${heading.id}`;\r\n            li.appendChild(a);\r\n\r\n            if (heading.level === 'h2') {\r\n                \/\/ Menyimpan ul saat ini untuk menambahkan nested ul\r\n                currentUl = li;\r\n                ul.appendChild(li);\r\n            } else if (heading.level === 'h3') {\r\n                if (!currentUl.lastElementChild || currentUl.lastElementChild.tagName !== 'UL') {\r\n                    \/\/ Jika belum ada nested ul, buat satu\r\n                    const nestedUl = document.createElement('ul');\r\n                    currentUl.appendChild(nestedUl);\r\n                    currentUl = nestedUl;\r\n                }\r\n                currentUl.appendChild(li);\r\n            }\r\n\r\n            createNestedList(li, heading.children);\r\n        });\r\n\t\tDapatkan elemen ul dengan id 'list_toc_float'\r\nconst ulFloat = document.getElementById('list_toc');\r\nconst ulJourney = document.getElementById('list_journey');\r\n\r\nDapatkan isi (child elements) dari ul dengan id 'list_toc_float'\r\n\tif (ulFloat !== null) {\r\n\t\tconst clonedChildren = ulFloat.cloneNode(true).children;\r\n\t\tconst ulToc = document.getElementById('list_toc_float');\r\n\t\tconst ulTocTop = document.getElementById('list_toc_top');\r\n\t\tif ((ulToc !== null || ulToc !== undefined) && window.innerWidth > 1018){\r\n\t\t\tulToc.append(...clonedChildren);\r\n\t\t} else {\r\n\t\t\tulTocTop.append(...clonedChildren);\r\n\t\t}\r\n\t} \r\n\r\n\tif (ulJourney !== null) {\r\n\t\tconst clonedChildrenJourney = ulJourney.cloneNode(true).children;\r\n\t\tconst ulTocJourney = document.getElementById('list_toc_journey');\r\n\t\tulTocJourney.append(...clonedChildrenJourney);\r\n\t} \r\n\t\r\n        Fungsi untuk mengambil tinggi navbar\r\n        function getNavbarHeight() {\r\n            const navbar = document.getElementById('tdi_34');\r\n            return navbar ? navbar.offsetHeight : 0;\r\n        }\r\n\r\n        \/\/ Fungsi untuk menambahkan offset posisi scroll\r\n        function scrollToElementWithOffset(elementId) {\r\n            const element = document.getElementById(elementId);\r\n            if (element) {\r\n                const offset = getNavbarHeight();\r\n                const elementPosition = element.getBoundingClientRect().top;\r\n                const offsetPosition = elementPosition - offset-40;\r\n\r\n                window.scrollBy({\r\n                    top: offsetPosition,\r\n                    behavior: 'smooth'\r\n                });\r\n            }\r\n        }\r\n\r\n        \/\/ Fungsi untuk menangani klik pada tautan judul\r\n        function handleTitleClick(event) {\r\n            event.preventDefault();\r\n            const href = event.target.getAttribute('href').substr(1);\r\n            scrollToElementWithOffset(href);\r\n        }\r\n\r\n        \/\/ Tambahkan event listener untuk semua tautan judul\r\n        const titleLinks = document.querySelectorAll('a[href^=\"#\"]');\r\n        titleLinks.forEach(link => {\r\n            link.addEventListener('click', handleTitleClick);\r\n        });\r\n\t});\r\n    <\/script> -->\r\n\n\r\n    <div class=\"adjustable-banner-wrap\">\r\n        <a href=\"https:\/\/www.hashmicro.com\/au\/warehouse-management-system?medium=moneysite-banner\" target=\"_blank\">\r\n            <img decoding=\"async\" loading=\"lazy\"\r\n                 src=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/03\/warehouse_desktop-scaled.webp\"\r\n                 data-desktop-src=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/03\/warehouse_desktop-scaled.webp\"\r\n                 data-mobile-src=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/03\/warehouse_mobile.webp\"\r\n                 alt=\"Warehouse\"\r\n                 class=\"responsive-image-banner\">\r\n\r\n            \r\n            <div class=\"adjustable-banner-overlay\" style=\"width: 55%\">\r\n                <p class=\"adjustable-banner-text\"><span class=\"adjustable-highlight\">Need an expert<\/span> to find the right <span class=\"adjustable-highlight\">WMS<\/span> for your team?<\/p>\r\n                <div class=\"adjustable-banner-btn\">Consult Now<\/div>\r\n            <\/div>\r\n\r\n        <\/a>\r\n    <\/div>\r\n<script>\r\n    \/\/ check which image to use based on screensize\r\n    document.addEventListener(\"DOMContentLoaded\", function() {\r\n        function updateImageSource() {\r\n            var images = document.querySelectorAll('.responsive-image-banner');\r\n            var screenWidth = window.innerWidth;\r\n\r\n            images.forEach(function(img) {\r\n                var mobileSrc = img.getAttribute('data-mobile-src');\r\n                var desktopSrc = img.getAttribute('data-desktop-src');\r\n\r\n                if (screenWidth < 576 && mobileSrc) {\r\n                    img.setAttribute('src', mobileSrc);\r\n                } else {\r\n                    img.setAttribute('src', desktopSrc);\r\n                }\r\n            });\r\n        }\r\n\r\n        \/\/ Initial check\r\n        updateImageSource();\r\n\r\n        \/\/ Update on resize\r\n        window.addEventListener('resize', updateImageSource);\r\n    });\r\n<\/script>\n<h2><strong>What is Pick and Pack Fulfilment?<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5080\" src=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Untitled-design-89.webp\" alt=\"what-is-pick-and-pack-fulfilment?\" width=\"800\" height=\"400\" srcset=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Untitled-design-89.webp 800w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Untitled-design-89-300x150.webp 300w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Untitled-design-89-768x384.webp 768w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Untitled-design-89-150x75.webp 150w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Untitled-design-89-696x348.webp 696w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>Pick and pack fulfilment is the warehouse process that starts when a customer places an order and ends when a correctly packed parcel leaves for carrier collection.<\/p>\n<p>A picker uses a pick list to locate and retrieve the correct products from their storage locations. A packer then places those items into appropriate packaging with the right materials, documentation, and label.<\/p>\n<p>Within the broader fulfilment lifecycle (receiving, putaway, storage, pick and pack, dispatch, and returns), pick and pack carries the highest proportion of warehouse labour.<\/p>\n<p>For Australian e-commerce and wholesale operations, pick and pack represents a major opportunity for cost reduction and accuracy improvement supported by <a href=\"https:\/\/www.hashmicro.com\/au\/blog\/warehouse-software\/\">modern storage management tools<\/a>.<\/p>\n<style>\r\n    #custom-quote {\r\n        background-color: #f0f0f0;\r\n        padding: 20px;\r\n        border-radius: 12px;\r\n        margin: 20px;\r\n        display: flex;\r\n        flex-direction: column;\r\n    }\r\n\r\n    #custom-quote .quote-body {\r\n        display: flex;\r\n        flex-direction: row;\r\n        align-items: flex-start;\r\n        gap: 15px;\r\n        font-size: 16px;\r\n        line-height: 1.5;\r\n        font-style: italic;\r\n    }\r\n\r\n    #custom-quote .quote-icon {\r\n        width: 40px;\r\n        height: 40px;\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    #custom-quote .quote-author-wrapper {\r\n        margin-top: 15px;\r\n        align-self: flex-start;\r\n        margin-left: 55px; \r\n\t\tmargin-bottom: 0px;\r\n    }\r\n\r\n    #custom-quote em {\r\n        font-family: 'Roboto Serif', serif !important;\r\n        font-size: 12px;\r\n        font-weight: bold;\r\n        font-style: normal;\r\n    }\r\n\r\n    @media screen and (max-width: 768px) {\r\n        #custom-quote {\r\n            margin: 15px 0;\r\n            padding: 15px;\r\n        }\r\n        \r\n        #custom-quote .quote-body {\r\n            gap: 12px;\r\n        }\r\n\r\n        #custom-quote .quote-author-wrapper {\r\n            margin-left: 52px;\r\n        }\r\n    }\r\n\r\n    @media screen and (max-width: 480px) {\r\n        #custom-quote {\r\n            margin: 10px 0;\r\n            padding: 12px;\r\n        }\r\n\r\n        #custom-quote .quote-body {\r\n            font-size: 14px;\r\n            gap: 10px;\r\n        }\r\n\r\n        #custom-quote .quote-icon {\r\n            width: 32px;\r\n            height: 32px;\r\n        }\r\n\r\n        #custom-quote .quote-author-wrapper {\r\n            margin-top: 10px;\r\n            margin-left: 42px;\r\n        }\r\n    }\r\n<\/style>\r\n\r\n<div id=\"custom-quote\">\r\n    <div class=\"quote-body\">\r\n        <img decoding=\"async\" src=\"https:\/\/www.hashmicro.com\/blog\/wp-content\/uploads\/2025\/12\/quote.webp\" alt=\"Quote Icon\" class=\"quote-icon\">\r\n        <div>\r\n            \u201cPick and pack carries the highest proportion of warehouse labour. Getting it right is where cost control and customer experience either converge or fall apart.        <\/div>\r\n    <\/div>\r\n    <p class=\"quote-author-wrapper\">\r\n        <em>Kaia Lockwood, Senior Product Manager<\/em>\r\n    <\/p>\r\n<\/div>\n<h2><strong>How the Pick and Pack Process Works<\/strong><\/h2>\n<p>A well-run pick and pack operation follows a repeatable six-step sequence. Skipping or compressing any step is where errors enter the system and costs accumulate across thousands of orders.<\/p>\n<ol>\n<li><strong>Order received and verified in WMS: <\/strong>The WMS receives the order from your e-commerce platform or ERP, validates stock availability, and triggers a pick list. Manual spreadsheet operations introduce delay and re-keying errors at this step.<\/li>\n<li><strong>Pick list generated and assigned: <\/strong>The WMS creates an optimised pick list, grouping items by location, batch, zone, or wave based on your configuration, and delivers it to the picker&#8217;s mobile device or prints it at the station.<\/li>\n<li><strong>Picker retrieves items from storage locations: <\/strong>The picker moves through the warehouse following the assigned route, retrieving the specified SKUs and quantities from their bin or shelf locations.<\/li>\n<li><strong>Quality check via barcode scan: <\/strong>Each item is scanned to verify it matches the order before it enters the tote. This step accounts for the measurable difference between 95% and 99%+ order accuracy in warehouse benchmarks.<\/li>\n<li><strong>Packing: correct box, materials, and documentation: <\/strong>Items are packed into the appropriate box or mailer with suitable void fill, fragile protection where needed, and a packing slip or invoice. The WMS or packing station specifies the correct box type for each order.<\/li>\n<li><strong>Labelling and dispatch: <\/strong>The shipping label is printed and applied. The parcel enters the dispatch queue for carrier collection. The WMS updates inventory in real time and triggers the customer tracking notification.<\/li>\n<\/ol>\n<h2 class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Picking Methods: Which Type Suits Your Warehouse?<\/strong><\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Your picking method directly affects picker productivity, warehouse travel time, and your error rate. Most Australian warehouses start with piece picking and move to batch or zone picking once daily order volumes consistently exceed 70 orders.<\/p>\n<h3 class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong style=\"font-size: 22px;\">1. Piece picking<\/strong><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Piece picking assigns one picker to one order from start to finish. The picker retrieves all items on the pick list before returning to the packing station.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">It is best suited to low-volume operations, high-SKU complexity, and orders requiring personalised packaging. Accuracy risk is low because each order is handled by a single person with no sorting required.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Most Australian warehouses begin with piece picking. It becomes a productivity constraint once daily order volumes consistently exceed 50 to 80 orders, at which point travel time per order inflates measurably.<\/p>\n<h3><strong style=\"font-size: 22px;\">2. Batch picking<\/strong><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Batch picking sends one picker into the warehouse to collect items for multiple orders in a single trip. Items are sorted into individual orders at the packing station after retrieval.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">It suits high-volume operations with repeat SKUs across orders, particularly where same-day fulfilment targets apply. A WMS groups orders into batches automatically based on SKU overlap and carrier cutoff timing.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Accuracy risk sits at medium. Sorting errors at the packing station are the primary failure point, which is why barcode verification at pack becomes more important with this method.<\/p>\n<h3><strong style=\"font-size: 22px;\">3. Zone picking<\/strong><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Zone picking divides the warehouse into defined areas. Each picker works exclusively within their assigned zone and does not travel to other sections of the warehouse.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">It suits large warehouses with distinct product categories and multi-person picking teams that require <a href=\"https:\/\/www.hashmicro.com\/au\/warehouse-management-system\">accurate stock coordination<\/a>. Accuracy risk is low per zone, though orders spanning multiple zones require coordination before reaching the packing station.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">A WMS manages the hand-off between zones automatically, consolidating items at the packing station once all zones have fulfilled their portion of each order.<\/p>\n<h3><strong style=\"font-size: 22px;\">4. Wave picking<\/strong><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Wave picking combines zone and batch picking into a scheduled structure. Pickers remain within their assigned zone but pick for multiple orders simultaneously during defined time windows called waves.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">It suits high-volume distribution centres operating under tight carrier cutoff windows. The method requires a WMS to function effectively, as wave scheduling, zone coordination, and batch grouping all run automatically.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Accuracy risk is medium-low. Complexity is higher than any other method, but a correctly configured WMS reduces that complexity to a managed workflow rather than a manual coordination task.<\/p>\n<h2><strong style=\"font-size: 22px;\">Packing: Getting It Right Every Time<\/strong><\/h2>\n<p>Picking gets the right product to the station. Packing ensures it arrives intact and creates the customer&#8217;s first physical brand experience.<\/p>\n<p>The packing station should have within reach: box and mailer options in multiple sizes, void fill, fragile and moisture-protection materials, packing slips, and a label printer linked to your WMS.<\/p>\n<p>Box selection matters more than most operators expect. Oversized boxes increase <a href=\"https:\/\/auspost.com.au\/business\/shipping\/parcels-domestic\/parcel-post\" target=\"_blank\" rel=\"noopener\">dimensional weight charges<\/a> with carriers like Australia Post, StarTrack, and CouriersPlease.<\/p>\n<p>Undersized boxes risk transit damage. A WMS with cartonisation rules recommends the smallest appropriate box for each order&#8217;s dimensions and weight, removing guesswork at the station.<\/p>\n<p>Warehouses achieving 99%+ order accuracy pair barcode scanning at pick with WMS-guided cartonisation at pack. Both steps are necessary. One without the other leaves a gap in the verification chain.<\/p>\n<h2><strong>Common Pick and Pack Errors and How to Prevent Them<\/strong><\/h2>\n<p>A returned shipment costs two to three times the original fulfilment cost when you account for customer service handling, repackaging, re-shipping, and potential inventory write-off.<\/p>\n<p>Most errors fall into five categories. Each has a direct prevention mechanism that WMS software enforces across every order, without relying on individual picker judgement.<\/p>\n<h3>1. Mis-picks (wrong item)<\/h3>\n<p>The most common error type. Typically caused by similar products stored adjacently, or pickers relying on visual recognition rather than actively scanning each item at the point of pick.<\/p>\n<p><strong>Prevention<\/strong>: enforce barcode scan at every pick. Configure WMS alerts for adjacent high-similarity SKUs. Use clear bin labelling with location codes at every pick face.<\/p>\n<h3>2. Quantity errors<\/h3>\n<p>Under-packing misses one unit from a multi-unit order. Over-packing sends two when one was ordered. Both result in a return and the customer service cost that follows.<\/p>\n<p><strong>Prevention<\/strong>: count confirmation at the packing station. WMS pick quantity verification with a second scan before the tote moves to packing.<\/p>\n<h3>3. Mislabelling and wrong address<\/h3>\n<p>A label printed for the wrong order, or applied to the wrong parcel, reaches the carrier before anyone catches it. Discovery at that stage means a return or reship at full cost.<\/p>\n<p><strong>Prevention<\/strong>: label printing triggered only after barcode confirmation of correct parcel contents. Scan-to-verify before the parcel enters the dispatch lane.<\/p>\n<h3>4. Transit damage<\/h3>\n<p>Fragile items arrive broken due to inadequate void fill, oversized packaging, or missing fragile flagging at the packing station.<\/p>\n<p>Damage claims with carriers like Australia Post and StarTrack typically fall on the shipper, making prevention cheaper than any claim process.<\/p>\n<p><strong>Prevention<\/strong>: WMS packing rules that flag fragile SKUs automatically. Standardised packing SOPs by product category with a visual prompt at each station.<\/p>\n<h3>5. Inventory discrepancy<\/h3>\n<p>Physical stock does not match WMS records. A picker cannot locate an item or pulls from the wrong bin, causing order delays and incorrect fulfilment that compounds without a real-time update system.<\/p>\n<p><strong>Prevention<\/strong>: real-time inventory updates after every pick transaction. Regular cycle counts. <a href=\"https:\/\/www.hashmicro.com\/au\/blog\/warehouse-management-system\/\">Software for improving warehouse control<\/a> also helps enforce strict bin location discipline through WMS location management.<\/p>\n<p>Warehouses enforcing barcode scanning at both pick and pack reduce error rates from the industry average of 1 to 3% for manual operations to under 0.5% consistently.<\/p>\n<p>At 300 orders per day, that is the difference between 3 to 9 errors daily and fewer than 2. Accumulated over a year, the cost in returns, rework, and customer churn is substantial.<\/p>\n<h2><strong>In-House Pick and Pack vs Outsourcing to a 3PL<\/strong><\/h2>\n<p>For growing Australian e-commerce and wholesale businesses choosing between in-house fulfilment and <a href=\"https:\/\/www.hashmicro.com\/au\/blog\/3pl-third-party-logistics\/\">third-party shipping partners<\/a>, this is an important strategic decision. Below is a balanced comparison of where each model performs best.<\/p>\n<table style=\"width: 100%; border-collapse: collapse; font-size: 14px; table-layout: fixed;\">\n<colgroup>\n<col style=\"width: 22%;\" \/>\n<col style=\"width: 39%;\" \/>\n<col style=\"width: 39%;\" \/> <\/colgroup>\n<thead>\n<tr>\n<th style=\"background: #c0392b; color: #fff; padding: 12px 14px; text-align: left; font-weight: 500; border: 1px solid #a93226;\">Criteria<\/th>\n<th style=\"background: #c0392b; color: #fff; padding: 12px 14px; text-align: left; font-weight: 500; border: 1px solid #a93226;\">In-house + WMS<\/th>\n<th style=\"background: #c0392b; color: #fff; padding: 12px 14px; text-align: left; font-weight: 500; border: 1px solid #a93226;\">3PL outsourced<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; font-weight: 500; vertical-align: top;\">Upfront cost<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">Higher: warehouse lease, staff, WMS software, and equipment investment<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">Lower: no capital outlay; pay per unit picked or per order processed<\/td>\n<\/tr>\n<tr style=\"background: #f9f9f9;\">\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; font-weight: 500; vertical-align: top;\">Cost at scale<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">Lower per unit once fixed costs are spread across volume (typically 100+ orders\/day)<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">Higher per unit as volume grows; 3PL margin embedded in every pick<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; font-weight: 500; vertical-align: top;\">Quality control<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">Full control over SOPs, team standards, and WMS configuration<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">SLA-governed but less direct day-to-day oversight<\/td>\n<\/tr>\n<tr style=\"background: #f9f9f9;\">\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; font-weight: 500; vertical-align: top;\">Brand packaging<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">Full flexibility: custom boxes, tissue, inserts, gift messaging on your schedule<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">Possible but typically premium-priced and slower to implement or change<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; font-weight: 500; vertical-align: top;\">Peak volume<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">Limited by headcount; requires seasonal hiring planned in advance<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">High flexibility; 3PL absorbs volume spikes across their entire client base<\/td>\n<\/tr>\n<tr style=\"background: #f9f9f9;\">\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; font-weight: 500; vertical-align: top;\">Best for<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">100+ daily orders, complex or branded packaging, high-SKU operations<\/td>\n<td style=\"padding: 11px 14px; border: 1px solid #e0e0e0; vertical-align: top;\">Under 80 to 100 daily orders, simple product mix, or validating e-commerce volume before capital commitment<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>The economic crossover point in Australia, where in-house becomes more cost-effective than 3PL, typically falls between 80 and 150 daily orders, depending on average order value and SKU complexity.<\/p>\n<p>Below that threshold, outsourcing wins on economics. Above it, in-house fulfilment with WMS delivers lower per-unit costs, full quality control, and direct oversight of packing standards.<\/p>\n<p>Businesses with strong brand packaging requirements often find the crossover arrives earlier than raw order volume alone suggests.<\/p>\n<h2><strong>How WMS Software Improves Pick and Pack Accuracy &amp; Speed<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5095\" src=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-scaled.webp\" alt=\"how-wms-software-improves-pick-and-pack-accuracy-&amp;-speed\" width=\"2560\" height=\"1429\" srcset=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-scaled.webp 2560w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-300x167.webp 300w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-1024x572.webp 1024w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-768x429.webp 768w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-1536x857.webp 1536w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-2048x1143.webp 2048w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-753x420.webp 753w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-150x84.webp 150w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-696x388.webp 696w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-1068x596.webp 1068w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/06\/Blueprint_for_High-Velocity_Fulfillment-1920x1072.webp 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p>A <a href=\"https:\/\/www.hashmicro.com\/au\/warehouse-management-system\">warehouse optimization platform<\/a> does not just record inventory. It actively directs every step of the pick and pack process in real time, making it the single highest-leverage technology investment available to warehouse operators.<\/p>\n<h3>1. Optimised pick routes<\/h3>\n<p>The WMS sequences pick lists by physical location, eliminating backtracking that inflates travel time. Route optimisation typically reduces picker travel time by 20 to 40% with no additional headcount required.<\/p>\n<h3>2. Automatic picking method assignment<\/h3>\n<p>For each wave, the WMS selects the most efficient picking method based on live order volume, SKU distribution, and carrier cutoff deadlines. No manual scheduling or wave planning required from the warehouse manager.<\/p>\n<h3>3. Barcode verification at pick and pack<\/h3>\n<p>Every scan is validated against the live order in real time. The system alerts the picker immediately if a wrong item is scanned, before it is packed, labelled, or shipped.<\/p>\n<p>Catching errors at pick costs seconds. Catching them after dispatch, as customer returns, costs two to three times the original fulfilment cost.<\/p>\n<h3>4. Cartonisation rules<\/h3>\n<p>The WMS recommends the smallest appropriate box or mailer for each order based on item dimensions and weight. This reduces dimensional weight charges with Australian carriers and transit damage rates simultaneously.<\/p>\n<h3>5. Real-time inventory updates<\/h3>\n<p>Every pick decrements inventory immediately. You see actual available stock at any moment, with no end-of-day reconciliation gap that causes overselling or delayed order confirmation.<\/p>\n<h3>6. Performance dashboard<\/h3>\n<p>Track order accuracy percentage, picks per hour, exception rates by error type, and on-time dispatch rate by shift, day, or individual team member.<\/p>\n<p>Trend data surfaces productivity issues before they compound into operational problems that require reactive headcount increases.<\/p>\n<h3>7. ERP integration<\/h3>\n<p>Orders flow directly from your sales channels and ERP into the WMS pick queue. No manual re-keying, no processing delay, no order data errors introduced at the handoff point between systems.<\/p>\n<h2 class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>KPIs to Measure Pick and Pack Performance<\/strong><\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">You cannot improve what you do not measure. These five KPIs give warehouse managers a complete picture of pick and pack performance, with benchmarks to set meaningful 90-day improvement targets.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Start with order accuracy rate and on-time dispatch rate. Both correlate directly with customer satisfaction and return rates, and both are immediately visible in a WMS dashboard.<\/p>\n<h3><strong>1. Order accuracy rate<\/strong><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Order accuracy rate measures the percentage of orders shipped with the correct items, quantities, and packaging. It is the most direct indicator of pick and pack process quality.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The benchmark is 99% or above for operations using barcode scanning. Manual operations typically sit between 95 and 97%. A WMS tracks this through scan confirmation at both pick and pack, with an exception log per order.<\/p>\n<h3><strong>2. Pick rate<\/strong><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Pick rate measures picker productivity in order lines picked per labour hour. It reflects how efficiently your picking method, warehouse layout, and WMS routing are performing together.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">For piece picking, the benchmark sits between 50 and 80 lines per hour. Batch or wave picking, including <a href=\"https:\/\/www.hashmicro.com\/au\/blog\/voice-picking-software\/\">voice-guided warehouse tasks<\/a>, can typically reach 100 to 150 lines per hour with WMS route optimisation. A WMS logs picks per user per shift.<\/p>\n<h3><strong>3. Cost per pick<\/strong><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Cost per pick divides total labour and warehouse overhead by the number of picks processed in a given period. It is the most direct measure of fulfilment cost efficiency.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The figure varies by warehouse size, SKU complexity, and the picking methods in use. A WMS reconciles labour cost data against daily pick volume automatically, removing the need for manual spreadsheet calculations.<\/p>\n<h3><strong>4. Perfect order rate<\/strong><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Perfect order rate measures the percentage of orders delivered on time, complete, undamaged, and with correct documentation. It is the composite KPI that combines accuracy, speed, and packing quality into one figure.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The target for competitive Australian e-commerce operations is 95% or above. A WMS produces this figure by combining order management data with carrier integration records.<\/p>\n<h3><strong>5. On-time dispatch rate<\/strong><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">On-time dispatch rate measures the percentage of orders processed and handed to a carrier before the cutoff time. It is the operational metric most directly linked to your same-day or next-day delivery commitments.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The benchmark is 98% or above for operations with same-day or next-day dispatch targets. A WMS tracks this by comparing the dispatch timestamp against the carrier cutoff rule configured in the system.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Two weeks of baseline data is enough to begin. Record your current order accuracy rate and on-time dispatch rate, set a 90-day target, and review weekly. A WMS surfaces all five metrics automatically.<\/p>\n<h2><strong>Pick and Pack Fulfilment in the Australian Warehouse Market<\/strong><\/h2>\n<p>Australia&#8217;s online retail sector has grown substantially over the past decade, creating sustained pressure on warehouse operations to handle higher order volumes without proportional increases in headcount.<\/p>\n<p>According to\u00a0<a href=\"https:\/\/www.abs.gov.au\/statistics\/industry\/retail-and-wholesale-trade\/retail-trade-australia\/latest-release\" target=\"_blank\" rel=\"noopener\">ABS Retail Trade Australia\u00a0data<\/a>, retail turnover across online-adjacent categories has trended upward consistently, with fulfilment volume following.<\/p>\n<p>For Australian warehouse managers, the implication is direct. Picking methods and verification systems that worked at 50 orders per day will not scale to 200 without structural process changes.<\/p>\n<p>Carriers like Australia Post, StarTrack, and Couriers. Please have service-level commitments that push Australian operators toward tighter dispatch cutoffs than many offshore fulfilment benchmarks assume.<\/p>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Pick and pack is the operational core of any warehouse. The fundamentals stay consistent regardless of size: retrieve the right item, verify it, pack it properly, and dispatch on time.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Manual operations in Australia run at 1 to 3% error rates. WMS-supported operations with barcode verification consistently achieve under 0.5%, translating into fewer returns, less rework, and stronger customer retention.<\/p>\n<p>To learn further regarding this topic, you can <a href=\"https:\/\/www.hashmicro.com\/au\/free-product-tour\/?medium=free-product-tour\">book a free consultation<\/a>\u00a0anytime and gain practical business insights.<\/p>\n<a href=\"https:\/\/www.hashmicro.com\/au\/warehouse-management-system?medium=moneysite-banner\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" width=\"712\" src=\"https:\/\/www.hashmicro.com\/blog\/wp-content\/uploads\/2022\/03\/Warehouse-Management-System.png\" alt=\"Warehouse Management\"><\/a>\n<h2><strong>Frequently Asked Questions<\/strong><\/h2>\n<ul class=\"bottom_faq\">\n<li>\n<details>\n<summary><strong>What is pick and pack fulfilment?<\/strong><\/summary>\n<p>Pick and pack fulfilment is the warehouse process of retrieving the correct items from storage and packing them for dispatch after a customer places an order.<\/p>\n<\/details>\n<\/li>\n<li>\n<details>\n<summary><strong>What is the pick and pack process in a warehouse?<\/strong><\/summary>\n<p>The process runs in six steps: order verified in WMS, a pick list is generated, items are retrieved, each item&#8217;s barcode is scanned, items are packed with the correct materials, then labelled and dispatched.<\/p>\n<\/details>\n<\/li>\n<li>\n<details>\n<summary><strong>What are the different pick and pack methods?<\/strong><\/summary>\n<p>The four standard methods are piece picking (one order per picker), batch picking (multiple orders per picker), zone picking (pickers assigned to warehouse zones), and wave picking (zone picking in scheduled batches).<\/p>\n<\/details>\n<\/li>\n<li>\n<details>\n<summary><strong>In-house vs 3PL: which is better?<\/strong><\/summary>\n<p>3PL outsourcing typically wins below 80 to 100 daily orders. Above that threshold, in-house fulfilment with WMS delivers lower per-unit costs and full quality control.<\/p>\n<\/details>\n<\/li>\n<\/ul>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is pick and pack fulfilment?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Pick and pack fulfilment is the warehouse process of retrieving the correct items from storage and packing them for dispatch after a customer places an order.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the pick and pack process in a warehouse?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The process runs in six steps: order verified in WMS, pick list generated, items retrieved, each item barcode scanned, items packed with correct materials, then labelled and dispatched.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the different pick and pack methods?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The four standard methods are piece picking (one order per picker), batch picking (multiple orders per picker), zone picking (pickers assigned to warehouse zones), and wave picking (zone picking in scheduled batches).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"In-house vs 3PL: which is better?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"3PL outsourcing typically wins below 80 to 100 daily orders. 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In Australian warehouses, these two steps [&hellip;]<\/p>\n","protected":false},"author":51,"featured_media":5078,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[81],"tags":[],"class_list":{"0":"post-5026","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-warehouse"},"acf":{"post_reviewer":59},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pick and Pack Fulfilment: How It Works, Best Methods<\/title>\n<meta name=\"description\" content=\"Pick and pack fulfilment explained: process steps, picking methods, common errors, and how WMS software can help Australian warehouses.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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