{"id":4798,"date":"2026-06-04T17:49:46","date_gmt":"2026-06-04T07:49:46","guid":{"rendered":"https:\/\/www.hashmicro.com\/au\/blog\/?p=4798"},"modified":"2026-06-04T17:50:42","modified_gmt":"2026-06-04T07:50:42","slug":"what-is-property-management-system","status":"publish","type":"post","link":"https:\/\/www.hashmicro.com\/au\/blog\/what-is-property-management-system\/","title":{"rendered":"What is a Property Management System (PMS)?"},"content":{"rendered":"<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:4abecb2c-fc66-47a9-9381-ceb38c38ce53-18\" data-turn-id-container=\"request-WEB:4abecb2c-fc66-47a9-9381-ceb38c38ce53-18\" data-testid=\"conversation-turn-38\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"0ac75bb8-1dd6-4b3d-9765-0aafbe3c0620\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\">\n<p data-start=\"0\" data-end=\"250\" data-is-last-node=\"\" data-is-only-node=\"\">A property management system (PMS) provides <a href=\"https:\/\/www.hashmicro.com\/au\/real-estate-property-management-software\">digital solutions for property administration<\/a>, helping businesses manage bookings, billing, maintenance, and operations more efficiently. Hotels and property managers use it to improve visibility and reduce manual work.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<p data-start=\"269\" data-end=\"474\">In hospitality, a PMS manages reservations, housekeeping, and guest payments. For property managers, the system supports lease tracking, rent collection, maintenance coordination, and tenant communication.<\/p>\n<p data-start=\"476\" data-end=\"627\" data-is-last-node=\"\" data-is-only-node=\"\">As portfolios grow, a PMS helps businesses centralise workflows, improve reporting accuracy, and manage occupancy or tenancy activity more efficiently.<\/p>\n<!-- <div id=\"toc_group_article\" style=''>\r\n\t<p style='font-size:25px;font-weight:bold; margin-bottom:0px'>\r\n\t\tTable of Content:\r\n\t<\/p>\r\n\t<ul id=\"list_toc\" class='list_toc'><\/ul>\r\n<\/div> -->\r\n\r\n<!-- <div class=\"dropdown-fixed-top\" id=\"dropdown-fixed-top\">\r\n\t<div class=\"row\">\r\n\t\t<p id=\"pilihDaftarIsi\">Table of Content<\/p>\r\n\t\t<p><i class=\"td-icon-menu-down\"><\/i><\/p>\r\n\t<\/div>\r\n\t\r\n\t<div>\r\n\t\t<ul id=\"list_toc_top\" class='list_toc'><\/ul>\r\n\t<\/div>\r\n<\/div> -->\r\n\r\n<div id=\"placeholder-toc\"><\/div>\r\n<div id=\"toc\">\r\n    <div class=\"header\">\r\n\t<span class=\"toc-title\" id=\"toc-title\">Table of Content<\/span>\t\r\n\t <i class=\"toc-icon\">\r\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"header-icon\">\r\n          <path d=\"m6 9 6 6 6-6\" \/>\r\n        <\/svg>\r\n      <\/i>\r\n\t<\/div>\r\n    <div class=\"list\">\r\n      <ul id=\"toc-list\"><\/ul>\r\n    <\/div>\r\n <\/div>\r\n\r\n<style>\r\n\t@media (max-width: 992px) {\r\n\t\t#toc_group_article {\r\n\t\t\tpadding-top: 24px;\r\n\t\t}\r\n\t}\r\n\t\r\n\t#list_toc_float {\r\n\t\tmax-height: calc(100vh - 250px);\r\n\t\toverflow-y: auto;\r\n\t}\r\n\t\r\n\t#list_toc_top {\r\n\t\tdisplay: none;\r\n\t\tbackground: #fff;\r\n\t\tmargin-bottom: 4px;\r\n\t}\r\n\t\r\n\t#list_toc_top li {\r\n\t\tdisplay: block;\r\n\t\tmargin-left: 0;\r\n\t\tlist-style: none;\r\n\t}\r\n\t\r\n\t#list_toc_top a {\r\n\t\tpadding: 5px;\r\n\t\tdisplay: block;\r\n\t}\r\n\t\r\n\t#list_toc_top.show {\r\n\t\tdisplay: block;\r\n\t}\r\n\r\n\t#list_toc_top a {\r\n\t\tcolor: #434343;\r\n\t\tborder-bottom: 1px solid #bbb;\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top {\r\n\t\tposition: fixed;\r\n\t\ttop: 59px;\r\n\t\twidth: 100%;\r\n\t\tz-index: 99;\r\n\t\tborder-bottom: 2px solid #9c171e;\r\n\t\tpadding: 12px;\r\n\t\tbackground: #fff;\r\n\t\twidth: 100%;\r\n\t\tcursor: pointer;\r\n\t\tdisplay: none;\r\n\t\tleft: 0;\r\n\t\tbox-shadow: 0 -2px 7px 6px rgba(0, 0, 0, 0.17);\r\n\t}\r\n\t\r\n\t#dropdown-fixed-top.show {\r\n\t\tanimation: showAnim 0.5s ease;\r\n\t\tdisplay: block;\r\n\t\topacity: 1;\r\n\t}\r\n\t\r\n\t@keyframes showAnim {\r\n\t\tfrom {\r\n\t\t\tdisplay: none;\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t\tto {\r\n\t\t\tdisplay: block;\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top #list_toc_top {\r\n\t\tmax-height: calc(50vh - 110px);\r\n\t\toverflow-y: scroll;\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top .row {\r\n\t\tdisplay: flex;\r\n\t\tjustify-content: space-between\r\n\t}\r\n\t\r\n\t.dropdown-fixed-top .row p {\r\n\t\tmargin-bottom: 0;\r\n\t}\r\n\t\r\n\t#pilihDaftarIsi {\r\n\t\tmax-width: 100%;\r\n\t\toverflow: hidden;\r\n\t\twhite-space: nowrap;\r\n\t}\r\n\t\r\n\t@media (min-width: 1018px) {\r\n\t\t.dropdown-fixed-top {\r\n\t\t\tdisplay: none;\r\n\t\t}\r\n\t}\r\n\t\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc > li > ul {padding-left: 20px;margin-bottom: 0;}\r\n\t#list_toc{height:max-content;transition:ease-in-out}\r\n\t#list_toc li {margin-bottom: 0;margin-top: 5px;}\r\n\t#list_toc_float li.active > a {color:#b1252d;background: #ffe1e3;}\r\n\t#list_toc_top li.active > a {color:#b1252d;background: #ffe1e3;}\r\n\t#list_toc_float li a {padding:3px 7px}\r\n\t#list_toc_float li a {\r\n\t\tdisplay: block;\r\n\t\tcolor: #000;\r\n\t\tmargin-bottom: 6px;\r\n\t\tpadding-top: 2px;\r\n\t\tpadding-bottom: 2px;\r\n\t\ttransition: all 0.2s ease-in-out;\r\n\t\tfont-size: 15px;\r\n\t\tline-height: 18px;\r\n\t}\r\n\t#list_toc_float li{list-style:none;list-style-position:inside; margin-left:0;}\r\n\t#list_toc_float a:hover{color:#b1252d;}\r\n\t\r\n\t#toc_group_float{\r\n\t\tline-height: 24px;\r\n\t\tmax-height: calc(100vh - 100px);\r\n\t\toverflow: auto;\r\n\t\tz-index: 99;\r\n\t\tdisplay:none!important;\r\n\t\tbackground:#fff;\r\n\t\ttransition:all 0.5s linear\r\n\t}\r\n\t\r\n\t@media (min-width:1019px){\r\n\t\t#toc_group_float {\r\n\t\t\tdisplay:block!important;\r\n\t\t\t}\r\n\t\t\t\t#toc_group_article {\r\n\t\t\tdisplay:none;\r\n\t\t}\r\n\t}\r\n\r\n<\/style>\r\n\r\n<!-- ToC styling  -->\r\n<style>\r\n\t\/* Simple styling for the TOC *\/\r\n\t\r\n\t#toc ul li:last-child {\r\n    padding-bottom: 16px; \/* Adjust the value as needed *\/\r\n}\r\n\r\n.td-fix-index {\r\n\t transform: unset !important;\r\n     -webkit-transform: unset !important; \r\n}\r\n.footer-contact .td-fix-index {\r\n\t transform: translateZ(0) !important;\r\n     -webkit-transform: translateZ(0) !important; \r\n}\r\n\t.tdb_single_content .tdb-block-inner.td-fix-index{\r\n\t\tposition: static;\r\n\t}\r\n\t\r\n\r\n\t\r\n#toc {\r\n  background-color: #FFF;\r\n\tpadding: 17px 24px 0px 24px !important;\r\n  margin-bottom: 20px;\r\n\/*   border: 1px solid #9C171E; *\/\r\n  border-radius: 6px;\r\n\tdisplay: none;\r\n  max-width: 100%;\r\n  transition: .4s ease height;\r\n\tmargin-left: 0;\r\n\toverflow: hidden;\r\n}\r\n\r\n#toc .header{\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: space-between;\r\n\tbackground-color: transparent;\r\n}\r\n\t\r\n\t#toc.sticky .header{\r\n\t\tpadding: 4px 0;\r\n\t}\r\n\t\r\n.header p{\r\n  font-size: 18px !important;\r\n  font-weight: 600 !important;\r\n  color: #393939;\r\n   margin-bottom: 0;\r\n  \/* margin-top: 20px; *\/\r\n}\r\n\r\n.toc-icon{\r\n  float: right;\r\n\/*   visibility: hidden; *\/\r\n}\r\n\r\n\t.toc-title{\r\n\t\tmargin-right: auto;\r\n\/* \t\tpadding-left: 20px; *\/\r\n\t\tfont-weight: 600;\r\n\t\talign-self: center;\t}\t\r\n\r\n#toc ul {\r\n  list-style-type: none;\r\n  padding-left: 0;\r\n}\r\n\t\r\n#toc.sticky ul{\r\n\toverflow-y: auto;\r\n\tmax-height: 250px;\r\n\tmargin-top: 0px;\r\n\tpadding-top: 20px;\r\n\/* \tborder-top: 1px solid #d3d3d3; *\/\r\n}\r\n\t\r\n#toc ul li {\r\n\/*   margin-bottom: 10px; *\/\r\n  margin-bottom: 10px;\r\n\tmargin-left: 0;\r\n\ttransition: .2s ease;\r\n\tcursor: pointer;\r\n}\r\n\t\r\n\t#toc.sticky ul li {\r\n\t  margin-right: 10px;\r\n\t}\r\n\t\r\n.td-post-content #toc-list li a:hover, .td-post-content #toc-list a.active{\r\n\tbackground-color: #FFF;\r\n\/* \tpadding: 8px 16px 8px 16px; *\/\r\n\tpadding: 4px 16px 4px 16px;\r\n\tborder-radius: 6px;\r\n\tcolor: #9c171e !important;\r\n\tfont-weight: 600 !important;\r\n}\r\n\t\r\n\t.td-post-content #toc-list li:hover a, .td-post-content #toc-list a.active{\r\n\t\tcolor: #9C171E !important;\r\n\t\tfont-weight: 600 !important;\r\n\t}\r\n\t\r\n.td-post-content #toc-list a.active{\r\n\tfont-weight: bold !important;\r\n\tcolor: #9C171E !important;\r\n}\r\n\t\r\n#toc a, .td-post-content #toc-list a {\r\n  text-decoration: none;\r\n  color: #ea1717 !important;\r\n  transition: .2s ease;\r\n\tfont-weight: 400 !important;\r\n\tdisplay: block;\r\n\t\r\n\tpadding: 4px 16px 4px 0;\r\n}\r\n\r\n#toc.sticky {\r\n  position: fixed;\r\n\/*   top: 73px; *\/\r\n\tbottom: 0;\r\n  z-index: 100; \r\n  box-shadow: 0 2px 5px rgba(0,0,0,0.1); \r\n\twidth: 100%; \r\n\tbackground-color: #FFF;\r\n\/* \tbackground-color: #FFF1F1; *\/\r\n\tborder-bottom: 1px solid #ea1717;\r\n\/*   border: 1px solid #393939; *\/\r\n  box-shadow: 0px 0px 14px 0px #00000040;\r\n  cursor: pointer;\r\n\tanimation: fadein .3s ease;\r\n\tpadding: 12px 16px !important;\r\n}\r\n\t\r\n\t.fadein{\r\n\t\tanimation: fadein .3s ease;\r\n\t}\r\n\t\r\n\t.fadeout{\r\n\t\tanimation: fadeout .3s ease;\r\n\t}\r\n\t\r\n\t\r\n\t@keyframes fadein{\r\n\t\t0% {\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t\t100%{\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@keyframes fadeout{\r\n\t\t0% {\r\n\t\t\topacity: 1;\r\n\t\t}\r\n\t\t100%{\r\n\t\t\topacity: 0;\r\n\t\t}\r\n\t}\r\n\r\n\t\r\n#toc.sticky .header p{\r\n\tmargin-bottom: 10px;\r\n\tmargin-top: 10px;\r\n}\r\n\r\n#toc.sticky .toc-icon{\r\n  visibility: visible;\r\n\/* \ttransition: 0.4s ease; *\/\r\n}\r\n\t\r\n\t.toc-icon{\r\n\t\talign-items: center;\r\n    \tdisplay: flex;\r\n\t}\r\n\t\r\n\tsvg.header-icon{\r\n\/* \t\tbackground-color: #9c171e; *\/\r\n\t\tbackground-color: #FFF;\r\n\t\tborder-radius: 30px;\r\n\t\tpadding: 5px;\r\n\t}\r\n\r\n#toc.sticky .list{\r\n\/*   max-height: 0; *\/\r\n  transition: height 0.4s ease;\r\n}\r\n\t\r\n\t#toc .list{\r\n\/*   max-height: 0; *\/\r\n  transition: height 0.4s ease;\r\n}\r\n\r\n#toc .header.active .toc-icon{\r\n\ttransform: rotate(0deg); \r\n\topacity: 1;\r\n}\r\n\r\n\t#toc .header.active + .list {\r\n\t  max-height: 200px; \/* Adjust this value as needed *\/\r\n\t  opacity: 1;\r\n\t}\r\n\t\r\n\t#placeholder-toc{\r\n\/* \t\tdisplay: none; *\/\r\n\t}\r\n\t\r\n\t@media (min-width: 768px) and (max-width: 991px){\r\n\t\t#toc.sticky{\r\n\/* \t\t\ttop: 104px; *\/\r\n\t\t\tbottom: 0px;\r\n\t\t}\r\n\t\t\r\n\t\t#toc{\r\n\t\t\twidth: unset !important;\r\n\t\t}\r\n\t}\r\n\t\r\n\t@media (max-width: 767px){\r\n\t\t#toc{\r\n\t\t\twidth: 100% !important;\r\n\t\t\tdisplay: inline-block;\r\n\t\t}\r\n\t\t\r\n\t\t#toc.sticky{\r\n\t\t\twidth: 90% !important;\r\n\/* \t\t\ttop: 81px; *\/\r\n\t\t\tbottom: 60px;\r\n\t\t\tmargin-left: auto;\r\n\t\t\tmargin-right: auto;\r\n\t\t\tpadding: 0 16px;\r\n\t\t\tright: 5%;\r\n\t\t}\r\n\t}\r\n\t\r\n\t<\/style>\r\n\r\n<!-- ToC List for mobile -->\r\n<script>\r\n \/\/ Generate TOC based on headings\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  \/\/ Get the element that will contain the TOC\r\n  const tocList = document.getElementById('toc-list');\r\n\r\n  \/\/ Get the element with the ID 'article-left'\r\n  const article = document.querySelector('.td-post-content');\r\n\r\n  \/\/ Find all h2 elements within 'myarticle'\r\n  const headers = article.getElementsByTagName('h2');\r\n\r\n  \/\/ Loop through the h2 elements and create a list item for each one\r\n  for (let i = 0; i < headers.length; i++) {\r\n    const header = headers[i];\r\n    const headerText = header.textContent;\r\n\/\/     const headerId = 'header-' + i;\r\n    const headerId = headerText\r\n    .toLowerCase()\r\n    .trim()\r\n    .replace(\/[^\\w\\s-]\/g, '')  \/\/ hapus tanda baca\r\n    .replace(\/\\s+\/g, '-'); \/\/ ganti spasi jadi \"-\"\r\n\r\n    \/\/ Set an ID for the header if it doesn't have one\r\n    header.setAttribute('id', headerId);\r\n\r\n    \/\/ Create a list item for the TOC\r\n    const listItem = document.createElement('li');\r\n\r\n    \/\/ Create a link for the list item\r\n    const link = document.createElement('a');\r\n    link.setAttribute('href', '#' + headerId);\r\n    link.textContent = headerText;\r\n\r\n    \/\/ Append the link to the list item\r\n    listItem.appendChild(link);\r\n\r\n    \/\/ Append the list item to the TOC list\r\n    tocList.appendChild(listItem);\r\n  }\r\n});\r\n\r\n\/\/ Keep height and placement of content using placeholder in place of TOC\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const placeholderToc = document.querySelector('#placeholder-toc');\r\n\r\n  function setPlaceholderHeight() {\r\n    placeholderToc.style.height = `${toc.offsetHeight}px`;\r\n  }\r\n\r\n  \/\/ Set the initial height of the placeholder\r\n  setPlaceholderHeight();\r\n\r\n  \/\/ Update the height on window resize\r\n  window.addEventListener('resize', setPlaceholderHeight);\r\n});\r\n  const tocTitle = document.querySelector('#toc-title'); \/\/ Assuming header-faq is the element for TOC title\r\n\r\n\/\/ Sticky TOC and update heading\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const footer = document.querySelector('.td-footer-template-wrap');\r\n  const tocParent = toc.parentElement;\r\n  const divTop = tocParent.getBoundingClientRect().top + window.pageYOffset;\r\n  const tocHeight = toc.offsetHeight;\r\n  const triggerPoint = divTop + tocHeight + 700;\r\n  const footerHeight = footer.offsetHeight;\r\n  const triggerFooterPoint = footer.getBoundingClientRect().top + window.pageYOffset - footerHeight - footerHeight - footerHeight;\r\n  const phtoc = document.querySelector('#placeholder-toc');\r\n  const headers = document.querySelectorAll('.td-post-content h2');\r\n  const navLinks = document.querySelectorAll('#toc-list a');\r\n\t\r\n\tconst panel2 = document.querySelector(\"#toc .list\");\r\n\tvar icon = document.querySelector(\".toc-icon\");\r\n\r\n  let activeLink = null; \/\/ Declare activeLink outside the loop\r\n\t\r\n  \/\/ Function to handle scroll and add\/remove .sticky class\r\n  function handleScroll() {\r\n    const windowTop = window.pageYOffset || document.documentElement.scrollTop;\r\n    let currentHeader = '';\r\n\r\n    \/\/ Highlight user progress as the heading comes\r\n    headers.forEach(header => {\r\n\t\tconst headerTop = header.offsetTop;\r\n\t\tconst headerHeight = header.clientHeight;\r\n\t\tif (window.scrollY >= (headerTop - headerHeight + 700)) {\r\n\t\t\tconst currentHeaderId = header.getAttribute('id');\r\n\t\t\tconst currentHeaderText = document.getElementById(currentHeaderId).textContent;\r\n\/\/ \t\t\tconsole.log(\"current header text:\", currentHeaderText);\r\n\t\t\ttocTitle.textContent = currentHeaderText;\r\n\t\t\tcurrentHeader = currentHeaderId;\r\n\t\t\t\r\n\t\t\tif(window.innerWidth < 767){\r\n\t\t\t\ttocTitle.textContent = 'Table of Content';\r\n\t\t\t}\r\n\t\t}\r\n\t});\r\n\r\n    navLinks.forEach(link => {\r\n      link.classList.remove('active');\r\n      if(currentHeader != '') {\r\n\t\t  if (link.getAttribute('href').includes(currentHeader)) {\r\n\t\t\t  link.classList.add('active');\r\n\t\t  }\r\n\t  }\r\n    });\r\n\/\/     if (windowTop < triggerFooterPoint) {\r\n\/\/         toc.style.display = 'block';\r\n\/\/ \t}else{\r\n\/\/         toc.style.display = 'none';\r\n\/\/ \t}\r\n    \/\/ Update TOC title if sticky\r\n    if (windowTop > triggerPoint) {\r\n      if (!toc.classList.contains('sticky')) {\r\n        phtoc.style.display = \"block\";\r\n        toc.classList.add('sticky');\r\n        toc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n        toc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n        toc.style.backgroundColor = \"#FFF\";\r\n\t\tpanel2.style.height = '0px';\r\n\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\t\t  if(window.innerWidth < 767){\r\n\/\/ \t\t\t  const tocs = document.querySelector('#toc.sticky');\r\n\t\t\t  tocTitle.textContent = 'Table of Content'; \/\/ Reset title\r\n       \t\t  toc.style.width = '150px'; \/\/ Set width to match the parent element\r\n\t\t  }\r\n      }\r\n      if (currentHeader) {\r\n\/\/         console.log(\"activeLink:\", activeLink);\r\n        if (activeLink) {\r\n\/\/           tocTitle.textContent = activeLink.textContent; \/\/ Update TOC title\r\n          tocTitle.textContent = activeLink ? activeLink.textContent : \"\"; \/\/ Update title only if activeLink exists\r\n        }\r\n      }\r\n    } else {\r\n      toc.classList.remove('sticky');\r\n      phtoc.style.display = \"none\";\r\n      toc.style.width = 'unset'; \/\/ Reset to original width\r\n      toc.style.backgroundColor = \"#FFF\";\r\n      tocTitle.textContent = 'Table of Content'; \/\/ Reset title\r\n\t\tpanel2.style.height = panel2.scrollHeight + \"px\";\r\n\t\ticon.style.transform = \"rotate(180deg)\";\r\n    }\r\n  }\r\n\r\n    \/\/ Attach the scroll event listener to the window\r\n    window.addEventListener('scroll', handleScroll);\r\n\r\n    \/\/ Initial call to handleScroll to set the correct state on load\r\n    handleScroll();\r\n});\r\n\t\r\n\t\/\/ Open toggle TOC\r\n\t  document.addEventListener(\"DOMContentLoaded\", function() {\r\n\t\tvar tocHeader = document.querySelector(\"#toc .header\");\r\n\t\tvar toc = document.querySelector(\"#toc\");\r\n\t\tvar icon = document.querySelector(\".toc-icon\");\r\n\t\tconst tocTitle = document.querySelector('#toc-title');\r\n\t\tconst tocs = document.querySelector('#toc.sticky');\r\n \t\tconst tocParent = toc.parentElement;\t\t  \r\n\r\n\t\t  tocHeader.addEventListener(\"click\", function() {\r\n\t\t\tvar panel = this.nextElementSibling;\r\n\t\t\tif (panel.style.height !== '0px') { \/\/ Check if height is not 0px\r\n\t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\/\/ \t\t\t\ttoc.style.paddingBottom = '6px'; \r\n\t\t\t\tif(window.innerWidth > 768){\r\n\t\t\t\t\tif(!toc.classList.contains('sticky')){\r\n\t\t\t\t\t\ttoc.style.width = \"unset\";\r\n\/\/ \t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t\t}\r\n\t\t\t\t\tif (toc.classList.contains('sticky')){\r\n\t\t\t\t\t\ttoc.style.width = '${tocParent.offsetWidth}px';\r\n\t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t\t}\r\n\t\t\t\t}\r\n\t\t\t\tif(window.innerWidth < 767){\r\n\t\t\t\t\ttoc.style.width = \"unset\"; \/\/ Reset width\r\n\t\t\t\t}\r\n\t\t\t\ttoc.style.backgroundColor = \"#FFF1F1\";\r\n\t\t\t} else {\r\n\t\t\t  panel.style.height = panel.scrollHeight + \"px\";\r\n\t\t\t  icon.style.transform = \"rotate(0deg)\";\r\n\t\t\t  toc.style.backgroundColor = \"#FFF\";\r\n\t\t\t  tocTitle.textContent = 'Table of Content'; \/\/ Reset title\r\n\t\t\t\ttoc.style.paddingBottom = '24px';\r\n\t\t\t \tif(window.innerWidth < 767){\r\n\t\t\t\t\ttoc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t  });\r\n\r\n\t\t  \/\/ Close TOC when a link inside it is clicked\r\n\t\t  var tocLinks = document.querySelectorAll(\"#toc .list a\");\r\n\t\t  tocLinks.forEach(function(link) {\r\n\t\t\tlink.addEventListener(\"click\", function() {\r\n\t\t\t  var panel = document.querySelector(\"#toc .list\");\r\n\t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\t\t\t  toc.style.backgroundColor = \"#FFF\";\r\n\t\t\t});\r\n\t\t  });\r\n\t\t});\r\n\r\n\r\n\r\n\t\r\n\/\/ \tmake the heading at the center of the viewport\r\n\/\/ \tdocument.addEventListener('DOMContentLoaded', function() {\r\n\/\/     \/\/ Add click event listener to all links in the TOC list\r\n\/\/     document.querySelectorAll('#toc-list a').forEach(anchor => {\r\n\/\/         anchor.addEventListener('click', function (e) {\r\n\/\/             e.preventDefault(); \/\/ Prevent the default behavior of jumping to the anchor\r\n\/\/ \/\/ \t\t\tconsole.log(\"prevent default\");\r\n\/\/             const targetId = this.getAttribute('href').substring(1); \/\/ Get the ID of the target element\r\n\/\/             const targetElement = document.getElementById(targetId); \/\/ Get the target element\r\n\r\n\/\/             if (targetElement) {\r\n\/\/                 const headerHeight = document.querySelector('#toc .header').offsetHeight; \/\/ Get the height of the fixed header\r\n\/\/                 const windowHeight = window.innerHeight; \/\/ Get the height of the viewport\r\n\/\/                 const targetOffset = targetElement.offsetTop; \/\/ Get the top offset of the target element\r\n\/\/                 const scrollTo = targetOffset + (windowHeight \/ 2) + (headerHeight); \/\/ Calculate the scroll position to center the target element\r\n\r\n\/\/                 \/\/ Scroll to the calculated position smoothly\r\n\/\/                 window.scrollTo({\r\n\/\/                     top: scrollTo,\r\n\/\/                     behavior: 'smooth'\r\n\/\/                 });\r\n\/\/             }\r\n\/\/         });\r\n\/\/     });\r\n\/\/ });\r\n<\/script>\r\n\r\n<!-- START script lama -->\r\n<!-- <script>\r\n\/\/ \tvar pilihDaftarIsi = document.getElementById('pilihDaftarIsi');\r\n\t\r\n\/\/ \tdocument.addEventListener('DOMContentLoaded', function() {\r\n\/\/ \t\tvar dropdownFixedTop = document.querySelector('.dropdown-fixed-top');\r\n\r\n\/\/ \t\tdropdownFixedTop.addEventListener('click', function() {\r\n\/\/ \t\t\tvar dropdownContent = this.querySelector('.list_toc');\r\n\/\/ \t\t\tdropdownContent.classList.toggle('show');\r\n\/\/ \t\t});\r\n\r\n\/\/ \t\twindow.addEventListener('click', function(event) {\r\n\/\/ \t\t\tvar listTocTop = document.getElementById('list_toc_top');\r\n\r\n\/\/ \t\t\tif (!dropdownFixedTop.contains(event.target)) {\r\n\/\/ \t\t\t\tlistTocTop.classList.remove('show');\r\n\/\/ \t\t\t}\r\n\/\/ \t\t});\r\n\/\/ \t});\r\n\t\r\n\/\/ \tvar daftarIsiContainer = document.getElementById('toc_group_article');\r\n\/\/ \tvar dropdownFixedTop = document.getElementById('dropdown-fixed-top');\r\n\/\/     var triggered = false; \/\/ Flag to keep track of whether the function has been triggered\r\n\r\n\/\/     window.addEventListener('scroll', function() {\r\n\/\/         if (!triggered && isCompletelyScrolledPast(daftarIsiContainer)) {\r\n\/\/             showSectionDropdownFixedTop(false);\r\n\/\/             triggered = true;\r\n\/\/         } else if (triggered && !isCompletelyScrolledPast(daftarIsiContainer)) {\r\n\/\/             showSectionDropdownFixedTop(true);\r\n\/\/             triggered = false;\r\n\/\/         }\r\n\/\/     });\r\n\r\n\/\/     function isCompletelyScrolledPast(element) {\r\n\/\/         var elementTop = element.getBoundingClientRect().top;\r\n\/\/         var elementBottom = element.getBoundingClientRect().bottom;\r\n\/\/         return elementTop < 0 && elementBottom < 0;\r\n\/\/     }\r\n\r\n\/\/     function showSectionDropdownFixedTop(show) {\r\n\/\/ \t\tif (show) {\r\n\/\/ \t\t\tdropdownFixedTop.classList.remove(\"show\");\r\n\/\/ \t\t} else {\r\n\/\/ \t\t\tdropdownFixedTop.classList.add(\"show\");\r\n\/\/ \t\t}\r\n\/\/     }\r\n<\/script> -->\r\n<!-- <script>\r\n    \/\/ Scrollspy function to highlight the active TOC item based on the scroll position\r\n  function scrollSpy(tocClass) {\r\n    const scrollPosition = window.scrollY;\r\n\r\n    \/\/ Find the active h2 and h3 headings based on their position in the corresponding TOC\r\n    let activeH2 = null;\r\n    let activeH3 = null;\r\n\r\n    const tocItems = document.querySelectorAll(`.${tocClass} li`);\r\n    tocItems.forEach(item => {\r\n      const a = item.querySelector('a');\r\n      if (!a) return;\r\n      const href = a.getAttribute('href');\r\n      const targetId = href.substring(1); \/\/ Remove the '#' from the href to get the target ID\r\n      const targetElement = document.getElementById(targetId);\r\n      if (!targetElement) return;\r\n\r\n      const targetTop = targetElement.getBoundingClientRect().top + scrollPosition;\r\n      const nextItem = item.nextElementSibling;\r\n      const nextTop = nextItem ? nextItem.getBoundingClientRect().top + scrollPosition : Infinity;\r\n\r\n      if (targetTop <= scrollPosition + 150) {\r\n        if (a.parentElement.parentElement === tocItems) {\r\n          \/\/ The h2 heading is at the root level of the TOC\r\n          activeH2 = { id: targetId, level: 'h2' };\r\n        } else {\r\n          \/\/ The h3 heading is nested under an h2 heading\r\n          const parentH2 = a.parentElement.parentElement.previousElementSibling;\r\n          if (parentH2) {\r\n            const h2Link = parentH2.querySelector('a');\r\n            if (h2Link) {\r\n              const h2Href = h2Link.getAttribute('href');\r\n              const h2Id = h2Href.substring(1);\r\n              activeH2 = { id: h2Id, level: 'h2' };\r\n            }\r\n          }\r\n          activeH3 = { id: targetId, level: 'h3' };\r\n        }\r\n      }\r\n\r\n      if (targetTop > scrollPosition + 150 && nextTop > scrollPosition + 150 && !activeH3) {\r\n        \/\/ Reset the activeH2 when there are no more active h3 headings\r\n        activeH2 = null;\r\n      }\r\n    });\r\n\r\n    \/\/ Update the active state for the TOC items\r\n    tocItems.forEach(item => {\r\n      item.classList.remove('active');\r\n      const a = item.querySelector('a');\r\n      if (a) {\r\n        const href = a.getAttribute('href');\r\n        const targetId = href.substring(1);\r\n        if ((activeH2 && activeH2.id === targetId) || (activeH3 && activeH3.id === targetId)) {\r\n          item.classList.add('active');\r\n\t\t  pilihDaftarIsi.innerHTML = a.textContent;\r\n        }\r\n      }\r\n    });\r\n  }\r\n\r\n  \/\/ Call scrollSpy for each TOC on window scroll\r\n  const tocClasses = ['list_toc', 'list_toc_float', 'list_toc_top']; \/\/ Add other TOC class names here if you have more than two instances\r\n  tocClasses.forEach(tocClass => {\r\n    window.addEventListener('scroll', () => scrollSpy(tocClass));\r\n  });\r\n<\/script> -->\r\n<!-- END script lama -->\r\n\t\r\n<script>\r\n    \/\/ Scrollspy function to highlight the active TOC item based on the scroll position\r\n  function scrollSpy(tocClass) {\r\n    const scrollPosition = window.scrollY;\r\n\r\n    \/\/ Find the active h2 and h3 headings based on their position in the corresponding TOC\r\n    let activeH2 = null;\r\n    let activeH3 = null;\r\n\r\n    const tocItems = document.querySelectorAll(`.${tocClass} li`);\r\n    tocItems.forEach(item => {\r\n      const a = item.querySelector('a');\r\n      if (!a) return;\r\n      const href = a.getAttribute('href');\r\n      const targetId = href.substring(1); \/\/ Remove the '#' from the href to get the target ID\r\n      const targetElement = document.getElementById(targetId);\r\n      if (!targetElement) return;\r\n\r\n      const targetTop = targetElement.getBoundingClientRect().top + scrollPosition;\r\n      const nextItem = item.nextElementSibling;\r\n      const nextTop = nextItem ? nextItem.getBoundingClientRect().top + scrollPosition : Infinity;\r\n\r\n      if (targetTop <= scrollPosition + 150) {\r\n        if (a.parentElement.parentElement === tocItems) {\r\n          \/\/ The h2 heading is at the root level of the TOC\r\n          activeH2 = { id: targetId, level: 'h2' };\r\n        } else {\r\n          \/\/ The h3 heading is nested under an h2 heading\r\n          const parentH2 = a.parentElement.parentElement.previousElementSibling;\r\n          if (parentH2) {\r\n            const h2Link = parentH2.querySelector('a');\r\n            if (h2Link) {\r\n              const h2Href = h2Link.getAttribute('href');\r\n              const h2Id = h2Href.substring(1);\r\n              activeH2 = { id: h2Id, level: 'h2' };\r\n            }\r\n          }\r\n          activeH3 = { id: targetId, level: 'h3' };\r\n        }\r\n      }\r\n\r\n      if (targetTop > scrollPosition + 150 && nextTop > scrollPosition + 150 && !activeH3) {\r\n        \/\/ Reset the activeH2 when there are no more active h3 headings\r\n        activeH2 = null;\r\n      }\r\n    });\r\n\r\n    \/\/ Update the active state for the TOC items\r\n    tocItems.forEach(item => {\r\n      item.classList.remove('active');\r\n      const a = item.querySelector('a');\r\n      if (a) {\r\n        const href = a.getAttribute('href');\r\n        const targetId = href.substring(1);\r\n        if ((activeH2 && activeH2.id === targetId) || (activeH3 && activeH3.id === targetId)) {\r\n          item.classList.add('active');\r\n        }\r\n      }\r\n    });\r\n  }\r\n\r\n  \/\/ Call scrollSpy for each TOC on window scroll\r\n  const tocClasses = ['list_toc', 'list_toc_float']; \/\/ Add other TOC class names here if you have more than two instances\r\n  tocClasses.forEach(tocClass => {\r\n    window.addEventListener('scroll', () => scrollSpy(tocClass));\r\n  });\r\n<\/script>\r\n\t\r\n\r\n<!-- ToC List for desktop side bar, diganti jadi inject by php, di code snippet \"Sidebar Accordion\" -->\r\n<!--  <script>\r\n\tdocument.addEventListener(\"DOMContentLoaded\", function() {\r\nToC List for desktop side bar, diganti jadi inject by php, di code snippet \"Sidebar Accordion\"\r\n        Fungsi untuk mengubah teks menjadi format id\r\n        function formatId(text) {\r\n            return text.trim().replace(\/[^\\w\\d]+\/g, '_');\r\n        }\r\n\r\n        \/\/ Fungsi untuk membuat nested list\r\n        function createNestedList(parentNode, children) {\r\n            if (children.length === 0) return;\r\n\r\n            const nestedUl = document.createElement('ul');\r\n            children.forEach(child => {\r\n                const nestedLi = document.createElement('li');\r\n                const nestedA = document.createElement('a');\r\n                nestedA.textContent = child.title;\r\n                nestedA.href = `#${child.id}`;\r\n                nestedLi.appendChild(nestedA);\r\n                nestedUl.appendChild(nestedLi);\r\n\r\n                if (child.children.length > 0) {\r\n                    createNestedList(nestedLi, child.children);\r\n                }\r\n            });\r\n\r\n            parentNode.appendChild(nestedUl);\r\n        }\r\n\r\n        \/\/ Membuat objek untuk menyimpan daftar h2 dan h3 beserta judulnya\r\n        const headings = [];\r\n\r\n           \/\/ Mengambil semua elemen h2 dan h3\r\n        const elements = document.querySelectorAll('.td-post-content h2');\r\n\t\t\t\/\/, .td-post-content h3\r\n\r\n        elements.forEach(element => {\r\n            if (element.tagName === 'H2') {\r\n                const id = formatId(element.textContent);\r\n                element.id = id;\r\n\t\t\t\tif (element.textContent.toLowerCase() === \"key takeaways\") {return;} \/\/ Kalau Key Takeaways, jangan dimasukin\r\n                headings.push({ level: 'h2', id: id, title: element.textContent, children: [] });\r\n            } else if (element.tagName === 'H3') {\r\n                const id = formatId(element.textContent);\r\n                element.id = id;\r\n                if (headings.length > 0) {\r\n                    headings[headings.length - 1].children.push({ level: 'h3', id: id, title: element.textContent, children: [] });\r\n                }\r\n            }\r\n        });\r\n\r\n        \/\/ Membuat list HTML dari objek headings\r\n        const ul = document.getElementById('list_toc');\r\n        let currentUl = ul;\r\n        headings.forEach(heading => {\r\n            const li = document.createElement('li');\r\n            const a = document.createElement('a');\r\n            a.textContent = heading.title;\r\n            a.href = `#${heading.id}`;\r\n            li.appendChild(a);\r\n\r\n            if (heading.level === 'h2') {\r\n                \/\/ Menyimpan ul saat ini untuk menambahkan nested ul\r\n                currentUl = li;\r\n                ul.appendChild(li);\r\n            } else if (heading.level === 'h3') {\r\n                if (!currentUl.lastElementChild || currentUl.lastElementChild.tagName !== 'UL') {\r\n                    \/\/ Jika belum ada nested ul, buat satu\r\n                    const nestedUl = document.createElement('ul');\r\n                    currentUl.appendChild(nestedUl);\r\n                    currentUl = nestedUl;\r\n                }\r\n                currentUl.appendChild(li);\r\n            }\r\n\r\n            createNestedList(li, heading.children);\r\n        });\r\n\t\tDapatkan elemen ul dengan id 'list_toc_float'\r\nconst ulFloat = document.getElementById('list_toc');\r\nconst ulJourney = document.getElementById('list_journey');\r\n\r\nDapatkan isi (child elements) dari ul dengan id 'list_toc_float'\r\n\tif (ulFloat !== null) {\r\n\t\tconst clonedChildren = ulFloat.cloneNode(true).children;\r\n\t\tconst ulToc = document.getElementById('list_toc_float');\r\n\t\tconst ulTocTop = document.getElementById('list_toc_top');\r\n\t\tif ((ulToc !== null || ulToc !== undefined) && window.innerWidth > 1018){\r\n\t\t\tulToc.append(...clonedChildren);\r\n\t\t} else {\r\n\t\t\tulTocTop.append(...clonedChildren);\r\n\t\t}\r\n\t} \r\n\r\n\tif (ulJourney !== null) {\r\n\t\tconst clonedChildrenJourney = ulJourney.cloneNode(true).children;\r\n\t\tconst ulTocJourney = document.getElementById('list_toc_journey');\r\n\t\tulTocJourney.append(...clonedChildrenJourney);\r\n\t} \r\n\t\r\n        Fungsi untuk mengambil tinggi navbar\r\n        function getNavbarHeight() {\r\n            const navbar = document.getElementById('tdi_34');\r\n            return navbar ? navbar.offsetHeight : 0;\r\n        }\r\n\r\n        \/\/ Fungsi untuk menambahkan offset posisi scroll\r\n        function scrollToElementWithOffset(elementId) {\r\n            const element = document.getElementById(elementId);\r\n            if (element) {\r\n                const offset = getNavbarHeight();\r\n                const elementPosition = element.getBoundingClientRect().top;\r\n                const offsetPosition = elementPosition - offset-40;\r\n\r\n                window.scrollBy({\r\n                    top: offsetPosition,\r\n                    behavior: 'smooth'\r\n                });\r\n            }\r\n        }\r\n\r\n        \/\/ Fungsi untuk menangani klik pada tautan judul\r\n        function handleTitleClick(event) {\r\n            event.preventDefault();\r\n            const href = event.target.getAttribute('href').substr(1);\r\n            scrollToElementWithOffset(href);\r\n        }\r\n\r\n        \/\/ Tambahkan event listener untuk semua tautan judul\r\n        const titleLinks = document.querySelectorAll('a[href^=\"#\"]');\r\n        titleLinks.forEach(link => {\r\n            link.addEventListener('click', handleTitleClick);\r\n        });\r\n\t});\r\n    <\/script> -->\r\n\n<p><style>\r\n\t.takeaways-container {\r\n\t\tmargin: 20px 0;\r\n\t\tfont-family: sans-serif;\r\n\t}\r\n\t.box-content {\r\n\t\tbackground-color: #fffacd;\r\n\t\tbox-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);\r\n\t\tborder-radius: 25px;\r\n\t\tpadding: 25px;\r\n\t}\r\n\t.title {\r\n\t\tmargin-bottom: 20px;\r\n\t}\r\n\t.title p {\r\n\t\tdisplay: inline-block;\r\n\t\tbackground-color: #8A0E19;\r\n\t\tcolor: #ffffff;\r\n\t\tpadding: 8px 15px;\r\n\t\tborder-radius: 8px;\r\n\t\tfont-size: 22px;\r\n\t\tfont-weight: bold;\r\n\t\tmargin: 0;\r\n\t}\r\n\t.item {\r\n\t\tdisplay: flex;\r\n\t\talign-items: flex-start;\r\n\t\tmargin-bottom: 12px;\r\n\t}\r\n\t.item .circle {\r\n\t\twidth: 8px;\r\n\t\theight: 8px;\r\n\t\tbackground-color: #000000;\r\n\t\tborder-radius: 50%;\r\n\t\tmargin-right: 12px;\r\n\t\tflex-shrink: 0;\r\n\t\tmargin-top: 8px;\r\n\t}\r\n\t.item p {\r\n\t\tmargin: 0;\r\n\t\tfont-size: 16px;\r\n\t\tline-height: 1.6;\r\n\t}\r\n\t.item p a {\r\n\t\tcolor: #8A0E19;\r\n\t\tfont-weight: normal;\r\n\t\ttext-decoration: none;\r\n\t}\r\n\t.item p a:hover {\r\n\t\ttext-decoration: underline;\r\n\t}\r\n\t.button-wrapper {\r\n\t\tmargin-top: 25px;\r\n\t}\r\n\t.submit-button {\r\n\t\tbackground-color: #8a0e19;\r\n\t\tcolor: #fff !important;\r\n\t\ttransition: all .3s ease;\r\n\t\tpadding: 12px 28px;\r\n\t\tdisplay: inline-block;\r\n\t\tborder-radius: 12px;\r\n\t\tfont-size: 16px;\r\n\t\tfont-weight: bold;\r\n\t\ttext-decoration: none;\r\n\t}\r\n\t.submit-button:hover {\r\n\t\tbackground-color: #991b26;\r\n\t}\r\n\t@media (max-width: 767px) {\r\n\t\t.takeaways-container {\r\n\t\t\theight: auto;\r\n\t\t\tpadding: 0;\r\n\t\t}\r\n\t\t.box-content {\r\n\t\t\tpadding: 24px;\r\n\t\t}\r\n\t\t.content,\r\n\t\t.main-content,\r\n\t\t.list-item {\r\n\t\t\twidth: 100%;\r\n\t\t}\r\n\t}\r\n<\/style>\r\n\r\n<div class=\"takeaways-container\">\r\n\t<div class=\"box-content\">\r\n\t\t<div class=\"content\">\r\n\t\t\t<div class=\"title\">\r\n\t\t\t\t<p>Key Takeaways<\/p>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"main-content\">\r\n\t\t\t\t<div class=\"list-item\">\r\n\t\t\t\t\t<div class=\"item\">    <div class=\"circle\"><\/div>    <p><a href=\"#property-management-system-definition\">Learn what a property management system<\/a> is and how businesses use PMS software to manage bookings, billing, and maintenance workflows.<\/p><\/div><div class=\"item\">    <div class=\"circle\"><\/div>    <p><a href=\"#key-features-of-a-property-management-system\">Explore the key features of property<\/a> management systems, including occupancy tracking, payment automation, and operational reporting.<\/p><\/div><div class=\"item\">    <div class=\"circle\"><\/div>    <p><a href=\"#how-a-property-management-system-works\">Understand how a property management<\/a> system helps businesses manage workflows, financial records, and operational data.<\/p><\/div><div class=\"item\">    <div class=\"circle\"><\/div>    <p><a href=\"#benefits-of-using-a-property-management-system\">Discover the benefits of using<\/a> property management software to reduce manual administration and improve operational visibility.<\/p><\/div>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div> \r\n    <div class=\"adjustable-banner-wrap\">\r\n        <a href=\"https:\/\/www.hashmicro.com\/au\/erp-system?medium=moneysite-banner\" target=\"_blank\">\r\n            <img decoding=\"async\" loading=\"lazy\"\r\n                 src=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/03\/erp_desktop_4.webp\"\r\n                 data-desktop-src=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/03\/erp_desktop_4.webp\"\r\n                 data-mobile-src=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/03\/erp_mobile_4.webp\"\r\n                 alt=\"ERP4\"\r\n                 class=\"responsive-image-banner\">\r\n\r\n            \r\n            <div class=\"adjustable-banner-overlay\" style=\"width: 58%\">\r\n                <p class=\"adjustable-banner-text\"><span class=\"adjustable-highlight\">Need an<\/span> expert to <span class=\"adjustable-highlight\">streamline property operations<\/span>?<\/p>\r\n                <div class=\"adjustable-banner-btn\">Consult Now<\/div>\r\n            <\/div>\r\n\r\n        <\/a>\r\n    <\/div>\r\n<script>\r\n    \/\/ check which image to use based on screensize\r\n    document.addEventListener(\"DOMContentLoaded\", function() {\r\n        function updateImageSource() {\r\n            var images = document.querySelectorAll('.responsive-image-banner');\r\n            var screenWidth = window.innerWidth;\r\n\r\n            images.forEach(function(img) {\r\n                var mobileSrc = img.getAttribute('data-mobile-src');\r\n                var desktopSrc = img.getAttribute('data-desktop-src');\r\n\r\n                if (screenWidth < 576 && mobileSrc) {\r\n                    img.setAttribute('src', mobileSrc);\r\n                } else {\r\n                    img.setAttribute('src', desktopSrc);\r\n                }\r\n            });\r\n        }\r\n\r\n        \/\/ Initial check\r\n        updateImageSource();\r\n\r\n        \/\/ Update on resize\r\n        window.addEventListener('resize', updateImageSource);\r\n    });\r\n<\/script><\/p>\n<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:4abecb2c-fc66-47a9-9381-ceb38c38ce53-7\" data-turn-id-container=\"request-WEB:4abecb2c-fc66-47a9-9381-ceb38c38ce53-7\" data-testid=\"conversation-turn-16\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"35648a21-cb56-4ea9-bfe1-54259d168e2b\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\">\n<h2 data-section-id=\"2a2e2p\" data-start=\"0\" data-end=\"44\"><span role=\"text\"><strong data-start=\"3\" data-end=\"44\">Property Management System Definition<\/strong><\/span><\/h2>\n<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:4abecb2c-fc66-47a9-9381-ceb38c38ce53-10\" data-turn-id-container=\"request-WEB:4abecb2c-fc66-47a9-9381-ceb38c38ce53-10\" data-testid=\"conversation-turn-22\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"0f302bee-0607-45a1-8ca1-2d899c6df13c\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\">\n<p data-start=\"46\" data-end=\"219\">A property management system is software that helps businesses manage bookings, tenant records, payments, maintenance workflows, and operational reporting from one platform.<\/p>\n<p data-start=\"221\" data-end=\"459\">In hospitality, a PMS supports reservations, housekeeping, front-desk operations, and guest management. For residential and commercial properties, the software focuses more on lease tracking, rent collection, and maintenance coordination.<\/p>\n<p data-start=\"461\" data-end=\"716\" data-is-last-node=\"\" data-is-only-node=\"\">Although the use cases differ, both industries use a PMS to improve operational visibility and reduce manual administration. Instead of relying on spreadsheets and disconnected tools, businesses can manage property operations through one connected system.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"pointer-events-none -mt-px h-px translate-y-[calc(var(--scroll-root-safe-area-inset-bottom)-14*var(--spacing))]\" aria-hidden=\"true\">\n<h2 data-section-id=\"1nxczn0\" data-start=\"2258\" data-end=\"2309\"><span role=\"text\"><strong data-start=\"2261\" data-end=\"2309\">Key Features of a Property Management System<\/strong><\/span><\/h2>\n<p data-start=\"2311\" data-end=\"2550\">The features included in a property management system vary depending on the type of property being managed. However, most platforms are designed to improve operational visibility, automate workflows, and centralise important business data.<\/p>\n<h3 data-section-id=\"mie50n\" data-start=\"2552\" data-end=\"2600\">1. Reservation, lease, and occupancy management<\/h3>\n<ul data-start=\"2602\" data-end=\"2981\">\n<li data-section-id=\"bahtpa\" data-start=\"2602\" data-end=\"2734\"><strong data-start=\"2604\" data-end=\"2639\">Centralised occupancy tracking:<\/strong> Businesses can manage reservations, lease timelines, and vacancy schedules from one dashboard.<\/li>\n<li data-section-id=\"17qypkr\" data-start=\"2735\" data-end=\"2859\"><strong data-start=\"2737\" data-end=\"2772\">Real-time availability updates:<\/strong> The system updates occupancy information automatically to reduce scheduling conflicts.<\/li>\n<li data-section-id=\"w0avq0\" data-start=\"2860\" data-end=\"2981\"><strong data-start=\"2862\" data-end=\"2896\">Better operational visibility:<\/strong> Teams can monitor bookings, tenancy activity, and occupancy status more efficiently.<\/li>\n<\/ul>\n<h3 data-section-id=\"hm0q5r\" data-start=\"2983\" data-end=\"3028\">2. Check-in, billing, and payment automation<\/h3>\n<ul data-start=\"3030\" data-end=\"3372\">\n<li data-section-id=\"1rjiu61\" data-start=\"3030\" data-end=\"3162\"><strong data-start=\"3032\" data-end=\"3062\">Faster check-in workflows:<\/strong> Hospitality businesses can automate guest registration, room assignments, and payment confirmation.<\/li>\n<li data-section-id=\"10harjp\" data-start=\"3163\" data-end=\"3264\"><strong data-start=\"3165\" data-end=\"3197\">Automated billing processes:<\/strong> The system generates invoices and billing summaries automatically.<\/li>\n<li data-section-id=\"1dec8eg\" data-start=\"3265\" data-end=\"3372\"><strong data-start=\"3267\" data-end=\"3299\">Integrated payment tracking:<\/strong> Payments and outstanding balances are recorded within the same platform.<\/li>\n<\/ul>\n<h3 data-section-id=\"1kpodwt\" data-start=\"3374\" data-end=\"3422\">3. Housekeeping, maintenance, and task tracking<\/h3>\n<ul data-start=\"3424\" data-end=\"3756\">\n<li data-section-id=\"10uihd8\" data-start=\"3424\" data-end=\"3527\"><strong data-start=\"3426\" data-end=\"3456\">Live housekeeping updates:<\/strong> Staff can monitor room cleaning status and task progress in real time.<\/li>\n<li data-section-id=\"kb9c9z\" data-start=\"3528\" data-end=\"3646\"><strong data-start=\"3530\" data-end=\"3559\">Maintenance coordination:<\/strong>\u00a0PMS platforms provide <a href=\"https:\/\/www.hashmicro.com\/au\/blog\/best-asset-management-software\/\">solutions supporting asset maintenance<\/a>, helping managers assign and track requests more efficiently.<\/li>\n<li data-section-id=\"f6va2t\" data-start=\"3647\" data-end=\"3756\"><strong data-start=\"3649\" data-end=\"3678\">Improved task visibility:<\/strong> Teams can monitor outstanding repairs and operational issues from one system.<\/li>\n<\/ul>\n<h3 data-section-id=\"epzyjh\" data-start=\"3758\" data-end=\"3805\">4. Guest, tenant, and property data management<\/h3>\n<ul data-start=\"3807\" data-end=\"4163\">\n<li data-section-id=\"1i11n1e\" data-start=\"3807\" data-end=\"3911\"><strong data-start=\"3809\" data-end=\"3841\">Centralised profile records:<\/strong> Guest and tenant information is stored within one connected platform.<\/li>\n<li data-section-id=\"9mw6g8\" data-start=\"3912\" data-end=\"4041\"><strong data-start=\"3914\" data-end=\"3951\">Simplified communication history:<\/strong> Teams can access previous requests, occupancy records, and operational notes more easily.<\/li>\n<li data-section-id=\"13hg08m\" data-start=\"4042\" data-end=\"4163\"><strong data-start=\"4044\" data-end=\"4075\">Structured data management:<\/strong> Access controls and audit trails help businesses manage operational data more securely.<\/li>\n<\/ul>\n<h3 data-section-id=\"goezjx\" data-start=\"4165\" data-end=\"4205\">5. Reporting and operational visibility<\/h3>\n<ul data-start=\"4207\" data-end=\"4565\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-section-id=\"ijulmo\" data-start=\"4207\" data-end=\"4350\"><strong data-start=\"4209\" data-end=\"4245\">Real-time operational reporting:<\/strong> Businesses can track occupancy, revenue, maintenance activity, and property performance more accurately.<\/li>\n<li data-section-id=\"usjqhd\" data-start=\"4351\" data-end=\"4453\"><strong data-start=\"4353\" data-end=\"4382\">Improved decision-making:<\/strong> Reporting dashboards help managers identify operational issues faster.<\/li>\n<li data-section-id=\"1r34aq6\" data-start=\"4454\" data-end=\"4565\" data-is-last-node=\"\"><strong data-start=\"4456\" data-end=\"4490\">Reduced manual reporting work:<\/strong> Automated reporting removes the need for manual spreadsheet consolidation.<\/li>\n<\/ul>\n<h2 data-section-id=\"1808yhx\" data-start=\"244\" data-end=\"287\"><span role=\"text\"><strong data-start=\"247\" data-end=\"287\">Types of Property Management Systems<\/strong><\/span><\/h2>\n<p data-start=\"289\" data-end=\"513\">Different property businesses require different operational capabilities depending on the type of property being managed. Most property management systems are designed for hospitality, real estate, or cloud-based operations.<\/p>\n<h3 data-section-id=\"18ofe3j\" data-start=\"515\" data-end=\"574\">1. Hospitality PMS for hotels and short-stay properties<\/h3>\n<p data-start=\"576\" data-end=\"816\">Hospitality PMS platforms are designed for hotels, resorts, serviced apartments, and short-stay accommodation providers. The system helps businesses manage reservations, housekeeping, guest check-ins, and billing workflows more efficiently.<\/p>\n<p data-start=\"818\" data-end=\"956\">Many hospitality businesses also use PMS software to connect booking channels and improve occupancy visibility across multiple properties.<\/p>\n<h3 data-section-id=\"1cnu5wd\" data-start=\"958\" data-end=\"1019\">2. Residential and commercial property management systems<\/h3>\n<p>Residential and commercial property management systems focus on lease administration, rent collection, and maintenance coordination. These systems act as <a href=\"https:\/\/www.hashmicro.com\/au\/blog\/property-management-software\/\">platforms for tenant and property coordination <\/a>across growing portfolios.<\/p>\n<p data-start=\"1274\" data-end=\"1404\">Commercial property businesses may also require contractor management, financial reporting, and multi-property oversight features.<\/p>\n<h3 data-section-id=\"nmlidz\" data-start=\"1406\" data-end=\"1443\">3. Cloud-based vs on-premises PMS<\/h3>\n<p data-start=\"1445\" data-end=\"1648\">Cloud-based PMS platforms are accessed through a web browser and managed by the software vendor. These systems are generally easier to deploy and more suitable for businesses managing multiple locations.<\/p>\n<p data-start=\"1650\" data-end=\"1810\">On-premises PMS software is installed within the business\u2019s own infrastructure. However, this setup usually requires higher maintenance and IT management costs.<\/p>\n<h2 data-section-id=\"az5h13\" data-start=\"1817\" data-end=\"1862\"><span role=\"text\"><strong data-start=\"1820\" data-end=\"1862\">How a Property Management System Works<\/strong><\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4861\" src=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/How-a-Property-Management-System-Works-e1779679654785.webp\" alt=\"How a Property Management System Works\" width=\"977\" height=\"548\" srcset=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/How-a-Property-Management-System-Works-e1779679654785.webp 977w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/How-a-Property-Management-System-Works-e1779679654785-300x168.webp 300w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/How-a-Property-Management-System-Works-e1779679654785-768x431.webp 768w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/How-a-Property-Management-System-Works-e1779679654785-749x420.webp 749w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/How-a-Property-Management-System-Works-e1779679654785-150x84.webp 150w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/How-a-Property-Management-System-Works-e1779679654785-696x390.webp 696w\" sizes=\"(max-width: 977px) 100vw, 977px\" \/><\/p>\n<p data-start=\"1864\" data-end=\"2055\">A property management system connects operational workflows, financial records, and property activity within one platform. This helps businesses manage day-to-day operations more efficiently.<\/p>\n<h3 data-section-id=\"lfve2f\" data-start=\"2057\" data-end=\"2096\">1. Managing front-office operations<\/h3>\n<p data-start=\"2098\" data-end=\"2237\">A PMS helps businesses manage reservations, tenant enquiries, check-ins, occupancy schedules, and customer interactions from one dashboard.<\/p>\n<p data-start=\"2239\" data-end=\"2361\">The system also reduces manual coordination by centralising booking activity, tenancy records, and operational scheduling.<\/p>\n<h3 data-section-id=\"s0wc92\" data-start=\"2363\" data-end=\"2417\">2. Handling finance, maintenance, and integrations<\/h3>\n<p data-start=\"2419\" data-end=\"2563\">Property management systems act as <a href=\"https:\/\/www.hashmicro.com\/au\/blog\/asset-management-system\/\">tools for asset tracking and maintenance<\/a>, helping businesses manage invoicing, payment tracking, and operational workflows.<\/p>\n<p data-start=\"2565\" data-end=\"2684\">Many platforms also integrate with accounting software, CRM systems, and maintenance tools to reduce manual data entry.<\/p>\n<h3 data-section-id=\"q9e8t1\" data-start=\"2686\" data-end=\"2734\">3. Centralising real-time reporting and data<\/h3>\n<p data-start=\"2736\" data-end=\"2940\">A PMS collects operational and financial information in real time across multiple properties or departments. Managers can monitor occupancy, maintenance activity, and revenue performance more efficiently.<\/p>\n<p data-start=\"2942\" data-end=\"3048\">Automated reporting also helps businesses reduce manual reporting work and improve operational visibility.<\/p>\n<p data-start=\"2942\" data-end=\"3048\"><style>\r\n    #custom-quote {\r\n        background-color: #f0f0f0;\r\n        padding: 20px;\r\n        border-radius: 12px;\r\n        margin: 20px;\r\n        display: flex;\r\n        flex-direction: column;\r\n    }\r\n\r\n    #custom-quote .quote-body {\r\n        display: flex;\r\n        flex-direction: row;\r\n        align-items: flex-start;\r\n        gap: 15px;\r\n        font-size: 16px;\r\n        line-height: 1.5;\r\n        font-style: italic;\r\n    }\r\n\r\n    #custom-quote .quote-icon {\r\n        width: 40px;\r\n        height: 40px;\r\n        flex-shrink: 0;\r\n    }\r\n\r\n    #custom-quote .quote-author-wrapper {\r\n        margin-top: 15px;\r\n        align-self: flex-start;\r\n        margin-left: 55px; \r\n\t\tmargin-bottom: 0px;\r\n    }\r\n\r\n    #custom-quote em {\r\n        font-family: 'Roboto Serif', serif !important;\r\n        font-size: 12px;\r\n        font-weight: bold;\r\n        font-style: normal;\r\n    }\r\n\r\n    @media screen and (max-width: 768px) {\r\n        #custom-quote {\r\n            margin: 15px 0;\r\n            padding: 15px;\r\n        }\r\n        \r\n        #custom-quote .quote-body {\r\n            gap: 12px;\r\n        }\r\n\r\n        #custom-quote .quote-author-wrapper {\r\n            margin-left: 52px;\r\n        }\r\n    }\r\n\r\n    @media screen and (max-width: 480px) {\r\n        #custom-quote {\r\n            margin: 10px 0;\r\n            padding: 12px;\r\n        }\r\n\r\n        #custom-quote .quote-body {\r\n            font-size: 14px;\r\n            gap: 10px;\r\n        }\r\n\r\n        #custom-quote .quote-icon {\r\n            width: 32px;\r\n            height: 32px;\r\n        }\r\n\r\n        #custom-quote .quote-author-wrapper {\r\n            margin-top: 10px;\r\n            margin-left: 42px;\r\n        }\r\n    }\r\n<\/style>\r\n\r\n<div id=\"custom-quote\">\r\n    <div class=\"quote-body\">\r\n        <img decoding=\"async\" src=\"https:\/\/www.hashmicro.com\/blog\/wp-content\/uploads\/2025\/12\/quote.webp\" alt=\"Quote Icon\" class=\"quote-icon\">\r\n        <div>\r\n            Property management systems help businesses centralise bookings, maintenance, billing, and reporting workflows, making day-to-day operations easier to manage across growing property portfolios.        <\/div>\r\n    <\/div>\r\n    <p class=\"quote-author-wrapper\">\r\n        <em>Kaia Lockwood, Senior Product Manager<\/em>\r\n    <\/p>\r\n<\/div><\/p>\n<h2 data-section-id=\"1gwbkla\" data-start=\"3055\" data-end=\"3108\"><span role=\"text\"><strong data-start=\"3058\" data-end=\"3108\">Benefits of Using a Property Management System<\/strong><\/span><\/h2>\n<p data-start=\"3110\" data-end=\"3364\">Property management systems help businesses centralise workflows, improve reporting visibility, and reduce manual administrative work. Integrated platforms also improve coordination across bookings, maintenance, billing, and tenant management activities.<\/p>\n<h3 data-section-id=\"zoa23f\" data-start=\"3366\" data-end=\"3408\">1. Reducing manual administrative work<\/h3>\n<p data-start=\"3410\" data-end=\"3615\">A PMS automates repetitive operational tasks such as booking updates, invoicing, maintenance scheduling, and occupancy tracking. This helps teams improve workflow efficiency and reduce manual coordination.<\/p>\n<p data-start=\"3617\" data-end=\"3729\">Centralised systems also reduce duplicate records, missed updates, and inconsistent reporting across properties.<\/p>\n<h3 data-section-id=\"13jbomc\" data-start=\"3731\" data-end=\"3775\">2. Improving guest and tenant experience<\/h3>\n<p data-start=\"3777\" data-end=\"3976\">Faster check-ins and organised communication records can improve guest and tenant satisfaction. Staff can also respond to requests more accurately because operational information is easier to access.<\/p>\n<p data-start=\"3978\" data-end=\"4084\">Better operational visibility helps businesses maintain more consistent service quality across properties.<\/p>\n<h3 data-section-id=\"1gm85gp\" data-start=\"4086\" data-end=\"4136\">3. Supporting occupancy and revenue management<\/h3>\n<p data-start=\"4138\" data-end=\"4344\">Property management systems help businesses track occupancy, vacancy periods, and revenue activity more accurately. Hospitality businesses can also monitor booking trends and room availability in real time.<\/p>\n<p data-start=\"4346\" data-end=\"4448\">Improved visibility helps businesses make faster operational decisions while reducing revenue leakage.<\/p>\n<h3 data-section-id=\"sgh6mh\" data-start=\"4450\" data-end=\"4490\">4. Lowering operational and IT costs<\/h3>\n<p data-start=\"4492\" data-end=\"4670\">Cloud-based PMS platforms reduce the need for disconnected systems and manual reporting processes. Businesses can manage operational workflows more efficiently from one platform.<\/p>\n<p data-start=\"4672\" data-end=\"4776\">Integrated systems also support<a href=\"https:\/\/www.hashmicro.com\/au\/blog\/fixed-asset-depreciation\/\"> tracking long-term asset costs<\/a> while reducing software maintenance complexity.<\/p>\n<p data-start=\"4981\" data-end=\"5113\">\r\n<style>\r\n\t#custom-shortcode-table {\r\n\t\twidth: 100%;\r\n\t\toverflow-x: scroll;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table thead {\r\n\t\tbackground-color: #af2828;\r\n\t\tcolor: #ffffff;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table th {\r\n\t\twhite-space: nowrap;\r\n\t\tfont-size: 16px;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table td {\r\n\t\tfont-size: 14px;\r\n\t\twhite-space: nowrap;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table tr:nth-child(even) {\r\n    \tbackground-color: #fff5f5;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table::-webkit-scrollbar-track {\r\n\t\tbackground: none !important;\r\n\t}\r\n\t\r\n\t#custom-shortcode-table::-webkit-scrollbar-button {\r\n\t\tdisplay: none;\r\n\t}\r\n\t\r\n\t@media (max-width: 767px) {\r\n\t\t#custom-shortcode-table th {\r\n\t\t\tfont-size: 12px;\r\n\t\t}\r\n\t\t\r\n\t\t#custom-shortcode-table td {\r\n\t\t\tfont-size: 10px;\r\n\t\t}\r\n\t}\r\n<\/style>\r\n\r\n\r\n<div id=\"custom-shortcode-table\">\r\n\t<table>\r\n\t\t<thead>\r\n\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t<th>Operational Area<\/th>\r\n\t\t\t\t\t\t\t\t\t<th>Manual Management<\/th>\r\n\t\t\t\t\t\t\t\t\t<th>Using a PMS<\/th>\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t<\/thead>\r\n\t\t<tbody>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Booking and occupancy tracking<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Handled across spreadsheets and emails<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Centralised in one live dashboard<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Billing and payments<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Manual invoicing and reconciliation<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Automated billing and payment tracking<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Maintenance coordination<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Tasks managed manually<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Real-time maintenance scheduling and updates<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Reporting and visibility<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Requires manual data compilation<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>Reports generated automatically<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t<\/tbody>\r\n\t<\/table>\r\n<\/div><\/p>\n<h2><strong>Property Management System vs ERP and CRM<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4860\" src=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/property-management-system-vs-erp-vs-crm-e1779679636471.webp\" alt=\"property management system vs ERP vs CRM\" width=\"1188\" height=\"623\" srcset=\"https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/property-management-system-vs-erp-vs-crm-e1779679636471.webp 1188w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/property-management-system-vs-erp-vs-crm-e1779679636471-300x157.webp 300w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/property-management-system-vs-erp-vs-crm-e1779679636471-1024x537.webp 1024w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/property-management-system-vs-erp-vs-crm-e1779679636471-768x403.webp 768w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/property-management-system-vs-erp-vs-crm-e1779679636471-801x420.webp 801w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/property-management-system-vs-erp-vs-crm-e1779679636471-150x79.webp 150w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/property-management-system-vs-erp-vs-crm-e1779679636471-696x365.webp 696w, https:\/\/www.hashmicro.com\/au\/blog\/wp-content\/uploads\/2026\/05\/property-management-system-vs-erp-vs-crm-e1779679636471-1068x560.webp 1068w\" sizes=\"(max-width: 1188px) 100vw, 1188px\" \/><\/p>\n<p>Property management systems are often compared with ERP and CRM software because all three support business operations and data management. However, each system focuses on different operational needs.<\/p>\n<h3>1. Differences between PMS and ERP systems<\/h3>\n<p>A property management system focuses on property operations such as bookings, lease management, maintenance, and occupancy tracking. ERP software manages broader business functions including finance, procurement, HR, and inventory.<\/p>\n<p>Many larger property businesses use both systems together. The PMS manages operational activity, while the ERP handles company-wide reporting and financial management.<\/p>\n<h3>2. How PMS differs from CRM software<\/h3>\n<p>CRM software is designed for customer communication, sales tracking, and marketing activities. A PMS focuses more on operational workflows related to guests, tenants, bookings, and property management.<\/p>\n<p>Some businesses use CRM software alongside a PMS to improve customer engagement and communication management.<\/p>\n<h3>3. When businesses use PMS, ERP, and CRM together<\/h3>\n<p>Larger hotel groups and property businesses may use PMS, ERP, and CRM systems together across different departments. Integrating these systems helps businesses centralise operational, financial, and customer data more efficiently.<\/p>\n<p>This setup is more common in businesses managing multiple properties, larger portfolios, or complex operational workflows.<\/p>\n<h2><strong>Who Needs a Property Management System in Australia?<\/strong><\/h2>\n<p>Property management systems are used across hospitality, residential, and commercial property sectors. The operational requirements often depend on the type of property being managed and the size of the portfolio.<\/p>\n<h3>1. Hotels and short-stay accommodation providers<\/h3>\n<p>Hotels, resorts, serviced apartments, and short-stay providers use PMS software to manage reservations, housekeeping, guest check-ins, and billing workflows more efficiently.<\/p>\n<p>Many hospitality businesses also rely on PMS platforms to improve occupancy visibility and coordinate operations across multiple booking channels.<\/p>\n<h3>2. Residential and commercial property managers<\/h3>\n<p>Residential and commercial property managers use PMS software to manage lease administration, rent collection, maintenance coordination, and tenant communication.<\/p>\n<p>Many businesses also use these systems to support operational reporting, audit records, and compliance-related workflows across growing portfolios.<\/p>\n<h3>3. Businesses managing multiple properties<\/h3>\n<p>Businesses managing multiple properties often require centralised operational visibility across different locations or property types. A PMS helps teams monitor occupancy, maintenance activity, and financial reporting from one platform.<\/p>\n<p>This is particularly useful for businesses managing properties across different states, where reporting and compliance requirements may vary.<\/p>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p>A property management system helps businesses manage bookings, maintenance, billing, and operational reporting from one platform. PMS software also helps reduce manual administration and improve operational visibility.<\/p>\n<p>As property portfolios grow, managing operations manually becomes more difficult. The right PMS can help businesses improve workflow efficiency and reporting accuracy across multiple properties.<\/p>\n<p>If you are evaluating property management software for your business, you can schedule a <a href=\"https:\/\/www.hashmicro.com\/au\/free-product-tour\/\">free consultation<\/a> with us to explore the most suitable solution for your operational needs.<\/p>\n<p data-start=\"533\" data-end=\"720\" data-is-last-node=\"\" data-is-only-node=\"\"><a href=\"https:\/\/www.hashmicro.com\/au\/real-estate-property-management-software?medium=moneysite-banner\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" width=\"712\" src=\"https:\/\/www.hashmicro.com\/blog\/wp-content\/uploads\/2022\/03\/CTA-Blog-SG-03.png\" alt=\"Management Real Estate\"><\/a><\/p>\n<p data-start=\"533\" data-end=\"720\" data-is-last-node=\"\" data-is-only-node=\"\"><h2 class=\"faqTitle\">Frequently Asked Question<\/h2>\r\n<style>\r\n\t#main-article p.faqTitle{\r\n\t\ttext-align: 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flex;\r\n\t\tjustify-content: space-between;\r\n\t\talign-items: center;\r\n\t}\r\n\r\n\t.header-faq.active {\r\n\t  background-color: #FFF;\r\n\t}\r\n\t\r\n\tbutton.question{\r\n\t\tcolor: unset;\r\n\t\tbackground-color: unset;\r\n\t}\r\n\t\r\n\tbutton.question::after{\r\n\t\tcontent: \"<\";\r\n\t\twidth: 2.2rem;\r\n\t\theight: 2.2rem;\r\n\t\tdisplay: flex;\r\n\t\tjustify-content: center;\r\n\t\talign-items: center;\r\n\t\tborder-radius: 50%;\r\n\t\tcolor: #FFF;\r\n\t\tflex-shrink: 0;\r\n\t\tfloat: right;\r\n\t\ttransition: 0.4s;\r\n\t\topacity: 0.4;\r\n\t\tposition: relative;\r\n\t\ttransform: rotate(-90deg);\r\n\t\tbackground-color: #9c171e;\r\n\t\tfont-family: monospace;\r\n\t}\r\n\r\n\t.answer {\r\n\t  padding: 0 18px;\r\n\t  max-height: 0;\r\n\t  overflow: hidden;\r\n\t  background-color: white;\r\n\t  border-radius: 0 0 6px 6px;\r\n\t  transition: max-height 0.4s ease, opacity 0.4s ease;\r\n\t  opacity: 0;\r\n\t}\r\n\r\n\t.answer p{\r\n\t\tfont-size: 16px;\r\n\t\tfont-weight: 400;\r\n\t\tline-height: 28px;\r\n\t\ttext-align: left;\r\n\t\ttext-transform: none;\r\n\t\tcolor: #494949;\r\n\t}\r\n\t\r\n\t.accordion-wrapper.active{\r\n\t\tbox-shadow: 0px 0px 20px 0px #4034AB38;\r\n\t}\r\n\t\r\n\t.header-faq.active .accordion-icon .vLine{\r\n\t\ttransform: translateX(-50%) rotate(0deg);\r\n\t}\r\n\r\n\t.header-faq.active + .answer {\r\n\t  opacity: 1;\r\n\t}\r\n\t\r\n\t.header-faq.active button.question::after{\r\n\t\ttransform: rotate(90deg);\r\n\t\topacity: 1;\r\n\t}\r\n\t\r\n\t.header-faq:hover button.question::after{\r\n\t\topacity: 1;\r\n\t}\r\n\t\r\n\t.faq-h3-addition {\r\n\t\tmargin: 0 !important;\r\n\t\tpadding-right: 15px;\r\n\t\tmin-width: 0;\r\n\t}\r\n<\/style>\r\n\r\n    <div class=\"accordion-wrapper\">\r\n        <div class=\"header-faq\">\r\n            <button class=\"question\">What is a property management system used for?<\/button>\r\n        <\/div>\r\n        <div class=\"answer\">\r\n            <p>A property management system is used to manage bookings, lease administration, maintenance workflows, billing, occupancy tracking, and operational reporting from one platform.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"accordion-wrapper\">\r\n        <div class=\"header-faq\">\r\n            <button class=\"question\">What is the difference between a PMS and ERP software?<\/button>\r\n        <\/div>\r\n        <div class=\"answer\">\r\n            <p>A property management system focuses on property operations such as bookings, lease management, maintenance, and occupancy tracking, while ERP software manages broader business functions including finance, procurement, HR, and inventory.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"accordion-wrapper\">\r\n        <div class=\"header-faq\">\r\n            <button class=\"question\">Can a property management system support maintenance tracking?<\/button>\r\n        <\/div>\r\n        <div class=\"answer\">\r\n            <p>Yes, most property management systems support maintenance coordination, task tracking, repair scheduling, and operational monitoring across multiple properties.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"accordion-wrapper\">\r\n        <div class=\"header-faq\">\r\n            <button class=\"question\">What businesses use property management systems?<\/button>\r\n        <\/div>\r\n        <div class=\"answer\">\r\n            <p>Hotels, resorts, serviced apartments, residential property managers, commercial property businesses, and short-stay accommodation providers commonly use property management systems.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"accordion-wrapper\">\r\n        <div class=\"header-faq\">\r\n            <button class=\"question\">Are cloud-based property management systems better than on-premises systems?<\/button>\r\n        <\/div>\r\n        <div class=\"answer\">\r\n            <p>Cloud-based property management systems are generally easier to 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